--- title: "Noora Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Noora Software - reviews, pricing plans, popular comparisons to other Product Management products and more." source_url: "https://www.capterra.com/p/202285/Noora/" page_type: "product" language: "en" --- # Noora Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Noora ## What is Noora? Noora is a feedback tool that helps you build better products. Building the features your users want is not an easy task. With Noora, you can validate your feature ideas and product roadmap before you start development. Noora also integrates with the tools you already use such as Intercom, Segment, Loom and Youtube. ## What is Noora used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Product Management](https://www.capterra.com/product-management-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29.99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Noora?[Manage this product listing](https://www.g2.com/products/noora/claim_requests/new?auto=true) ## Noora Overview Updated September 2026 AI summary Noora is a cloud-based customer satisfaction solution designed for businesses of all sizes, offering customer experience and feedback management to help teams monitor interactions and act on input. Its CRM tools and interactive widgets support managing customer records and embedding feedback elements. Noora integrates with platforms like Slack, Jira, and Zapier to fit into existing workflows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Noora 4.8 (12) VS. [4.6 (10,506)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting Price $29.99 Flat Rate, Per Month Starting Price $30 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (12) Ease Of Use 4.6 (10,493) Value For Money 5.0 (11) Value For Money 4.4 (6,530) Customer Service 5.0 (10) Customer Service 4.3 (5,839) ## Noora alternatives Highest Rated [4.7 (2,924)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (1,788)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (4,091)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/202285/Noora/alternatives/) ## FAQs about Noora Overview ### Which roles and teams benefit most from Noora? Noora is most used by founders, product leaders, and customer-facing teams that need structured guidance and faster onboarding. Operations and growth leaders use it to streamline internal processes, while consultants, support specialists, and customer success teams rely on it to deliver consistent training, adoption, and user enablement. Answer based on 12 reviews Overview ### What company size and specific industries is Noora built for? Noora is designed for businesses of all sizes, with a primary focus on SaaS companies that want to validate feature ideas and product roadmaps before development begins. Features and Usability ### What are the key features of Noora? Noora offers widgets for embedding interactive elements, plus CRM tools for managing customer records and interactions. It also includes customer experience management for tracking touchpoints and feedback management for collecting, organizing, and acting on customer input across service and support workflows. Integrations ### Which third-party tools and platforms does Noora integrate with? Noora integrates with Slack, Jira, Segment, Zapier, email, and Paper. The catalog also lists Jira, Segment, and Zapier, while reviewer mentions confirm Slack as a connected workspace for notes and feedback, giving Noora coverage across communication, project tracking, analytics, and automation tools. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Noora offer? Noora provides documentation for teams getting started with the product. Documentation offers written reference material that users can consult for setup steps, feature details, and ongoing guidance as they learn the platform. Getting Started and Support ### What customer support options does Noora offer? Noora offers email/help desk support, an FAQ/forum, and a knowledge base. These options give users written help for common questions and self-service guidance. No reviewer feedback about support is available, so there is no user sentiment to summarize. ## Features AI summary Based on 2,092 Product Management reviews Capterra data shows that buyers of Customer Satisfaction software rank the following features as their top priorities: - **Customer Experience Management** (**46%** of reviewers rated this feature as critical) - **Customizable Forms** (**45%**) - **Feedback Management** (**41%**) Noora supports **Customer Experience Management** and **Feedback Management**. However, it does not include **Customizable Forms**. By covering **Customer Experience Management** and **Feedback Management**, Noora helps businesses monitor customer interactions, collect and review input efficiently, and make informed service improvements, allowing teams to improve satisfaction and respond more effectively to customer needs. Customer Experience Management 5.0 (4) 125.00% of 4 reviewers that rated this feature as important or highly important Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Feedback Management 4.9 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service CRM 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Widgets An extended application or connector that enables users to perform additional services with their current set of tools Noora 4 features ### All Features - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Get Advice We can help you find the software with the features you need. Features 4.8 (12) 4.8 Based on 12 reviews ## Pricing Value for money 5.0 (11) Free Trial Basic $29.99 Flat Rate,Per Month Value for money 5.0 (11) 5.0 Based on 11 reviews ## Integrations [ Jira](https://www.capterra.com/p/19319/JIRA/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Segment](https://www.capterra.com/p/150621/Segment/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (10) 5.0 Based on 10 reviews ## User reviews Overall rating 4.8 Based on 12 reviews Filter by rating 5(9) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Vivek G. Co-Founder Computer Software ### "Noora connects Notesally to its User Community" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2022 Noora helps our Notesally team to know the pulse of our users. With Noora, we are able to be transparent about our roadmap to not only our customers but also our future prospects. For any SaaS product, we sell not only the product but also the roadmap. Noora helps us prove to the new prospects that they have the power to change Notesally according to their needs. The ability to create a public roadmap and feature requests board within a few minutes, to be used by the public is awesome :). Thanks for giving us a valuable thing to use and also the good relationship that you have built with the Notesally team! Pros Easy & Quick Setup Ability to host under our own domain name Simple and intuitive design Cons None at the moment. If it is mandatory to suggest something, I would suggest an improvement item - I would like if we could convert a feature request into a roadmap item with a single click :) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Michael R. Product Manager Computer Software ### "This is where feedback lives. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2021 The team behind Noora is extremely fast in shipping improvements to features and is not afraid to rethink how they’re doing things. Noora uses Noora to do this which I as a user and administrator appreciate. Pros It’s great to have one place to collect, categorize, and discuss pieces of customer feedback. Because this is also the place where customers are kept up to date with product updates it seems to increase user participation and it makes it easier as a product manager to get the customer insights that I am looking for. Cons Noora is extremely flexible. Which is a good thing. But if you don’t water your plants and trim your weeds, the garden can get messy. If you don’t moderate and categorize the customer feedback well… you get what I mean. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AW Anna W. Consultant Pharmaceuticals ### "The best feedback management software I've used" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2021 It's been great! It's easy-to-use while giving me a really good overview in the admin panel. I am mainly using it for internal tracking but I can see how easy it would be to push this out to other users as well. Pros The ease of which I can add feedback coming in from my coworkers and other stakeholders. I can, of course, have them add these themselves but since I work with quality improvements I need to rewrite most of the stuff myself anyway. Cons I know there are a few guides ready for the platform but I wish there was more video content as that helps me learn faster. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OH Orkhan H. Head of Growth Computer Software ### "Helpful tool to manage the customers feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2021 It makes the process of getting feedback from customers easy and fast. Helping us to put the roadmap on public and leaving to customer decide which feature should come first. Pros It's very easy to use. Customers can easily leave their feedback or vote for the feature that is on the roadmap. Makes us focus on thinks that customers need more Cons I can't add anything here, it's simple as it is. Reasons for choosing Noora Simple UI, pricing, and all in. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RN Rikard N. Product manager Computer Software ### "Highly valuable to any user-minded organization" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2021 Pros Noora is excellent at capturing feedback and presenting it in an actionable manner. Going from tagging support tickets, having spreadsheets with links to various email discussions or survey results to Noora is saving so much time and effort. It is also a lot easier to generate buy in from stakeholders when the feedback can be presented in a very direct manner. Any product manager can save a considerable amount of time using a tool like this and I have found nothing that beats Noora in terms of usability and customer support. I find the overall quality very high and the product team is very focused on delivering a great user experience. Cons The product is still somewhat early in its development, I am especially missing things like pinned comments or similar to guide new users providing feedback in a ongoing discussion, but the pace of updates has been quite high so far so hopefully this is not a problem for later adopters. Additional tools for measuring user activity would also be valuable for more mature teams and this is something I hope will be available in a future update as well. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SS Stefan S. Founder Information Technology and Services ### "Affordable solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 3, 2021 Pros What I liked most about Noora is the fact that you can create multiple boards that we can easily integrate in our product, boards like Bugs Fixes, Product Feedback, etc... I also like the roadmap and the changelog. Cons Noora is still at the beginning of their journey and there are things that need polishing. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Head of Operations Events Services ### "Best product to manage your features requirements" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 26, 2021 Pros Easy to integrate with less technical knowledge. Cons Its an early product so things will break or missed but team listen the idea and improving features Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Slav I. Founder Computer Software ### "We love Noora" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 19, 2021 We were looking to collect and manage feedback to replace our current bare-bones solution. We wanted a fully featured tool that would allow us to slice and dice the feedback as need to make sense of it all. The UX of the product needed to be good and not get in the way. Due to upcoming marketing initiatives, we expected a large influx of users, but we didn't have much revenue yet, so pricing was just right. Finally, it needed to have a dedicated and dependable team. Noora fit the bill! Now, we have so much feedback now that we know what we'll be working on in the next year :) Users have a great and friendly way to get heard. We are confident in Noora's team and their attitude. Support is always prompt. Overall, we are quite happy with Noora and feel lucky to have found it. Pros Initially, we only used Noora for gathering feedback, which it's great for! We direct our users to file feature requests so that we can keep them updated as we work through our backlog. They even suggest workaround and solutions to each other. We have come to depend more and more on Noora, as we explored its capabilities. For example, the roadmap is now on Noora, too. Also, we switched our Changelog to Noora and embedded it in our app. To be honest we haven't fully utilized the connection between Ideas and Changelog, but we'd like to do so in the future. Cons One minor gripe is that I'm unable to take admin actions while viewing an idea, but have to go to another screen. Other than that, I'm very satisfied with Noora. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BN Ben N. Director, Customer Success Information Technology and Services ### "Excellent choice for feedback, roadmap and changelog" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2021 Great customer support & software. Pros Noora is simple to use, visually nice and provides an effective tool to capture feedback from users, publish roadmaps and changelogs. Cons We have not encountered any weaknesses at this point. The software meets our requirements. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AW Abbie W. Consultant Computer Software ### "Noora Experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 15, 2021 Positive! It's nice to have a platform where our users can submit feedback and ideas and get a direct response from the developers. Pros I like how you can switch between regular and admin view easily, as I like to see what our customers are seeing sometimes. It's easy to move things between folders, as well as merge/delete duplicate ideas. Now that I know how to search, that is super helpful as well, and I like all the different options to filter by, as it makes it easy to find an idea made a while ago when you can't quite remember the title! The sort options are good for this too, and it's nice to be able to see which feature requests have gained the most traction. Cons It was a little bit overwhelming at first, especially the columns just full of numbers on the Ideas page. I also often find it's quite slow to update, for example the comment count won't increase for a little while after leaving a comment. I use this to make sure all of our customers have received a response, so it would be nice to see that update more quickly. It also took me quite a long time to realise you can just search by title! I'd have thought such a crucial feature would be more clearly signposted. I wouldn't expect it to be under 'filter', I'd expect just a 'search' option. Maybe that one's on me! When we first joined, I had such a struggle to upload a profile photo as well, but I believe that issue has since been resolved. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 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