---
title: "PitchBook Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about PitchBook Software - reviews, pricing plans, popular comparisons to other Predictive Analytics products and more."
source_url: "https://www.capterra.com/p/202323/PitchBook/"
page_type: "product"
language: "en"
publication_date: "2026-10-21"
---

# 

 PitchBook Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

PitchBook

## What is PitchBook?

PitchBook is the industry's leading data and research platform for private capital markets — trusted by the world's top investors, bankers, and analysts as the gold standard for private markets intelligence. No competitor matches PitchBook's combination of timely, comprehensive, and accurate coverage across companies, funds, deals, valuations, and people — from seed stage through buyout. Data is updated within hours of announcement, analyst-verified, and backed by a dedicated human research team. Whether you're sourcing deals, running due diligence, benchmarking performance, or tracking competitors, PitchBook delivers the edge that the best firms rely on.

## What is PitchBook used for?

[Market Research](https://www.capterra.com/market-research-software/)[Business Intelligence](https://www.capterra.com/business-intelligence-software/)[Financial Services](https://www.capterra.com/financial-services-software/)

Top alternative

Featured

Overall rating

Based on 38 user reviews

Reviews sentiment

Positive

89%

Neutral

3%

Negative

8%

### Starting price

Free trial available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PitchBook?[Manage this product listing](https://www.g2.com/products/pitchbook/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PitchBook

4.4 (38)

VS.

[4.8 (559)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (38)

Ease Of Use

4.9 (2,327)

Value For Money

3.7 (33)

Value For Money

4.8 (1,902)

Customer Service

4.3 (33)

Customer Service

4.7 (1,708)

## PitchBook alternatives

[4.6 (10,518)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (457)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Semrush](https://www.capterra.com/p/151962/SEMrush/)

[4.6 (2,330)](https://www.capterra.com/p/151962/SEMrush/reviews/)

Starting price

$139.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/151962/SEMrush/)

[Similarweb](https://www.capterra.com/p/148472/SimilarWeb-Pro/)

[4.6 (261)](https://www.capterra.com/p/148472/SimilarWeb-Pro/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/148472/SimilarWeb-Pro/)

[View all alternatives](https://www.capterra.com/p/202323/PitchBook/alternatives/)

## FAQs about PitchBook

Overview

### Which roles and teams benefit most from PitchBook?

PitchBook is most used by investment analysts, associates, and managers for private-market research, valuation work, and deal screening. Private equity, corporate development, and M&A leaders use it to identify targets and track transactions, while CEOs, founders, and strategy teams monitor markets, competitors, and fundraising activity.

Answer based on 38 reviews

Overview

### What company size and industries is PitchBook built for?

PitchBook is built for small businesses, which account for 61% of reviewers, and Financial Services organizations at 29%. It serves VC and PE firms, credit investors, asset managers, banks, corporates, and service providers, with additional adoption in Banking (8%) and Capital Markets (5%). Market research is the most common use case.

Answer based on 38 reviews

Features and Usability

### What are the key features of PitchBook?

PitchBook offers AI and machine learning, predictive analytics, and generative AI for financial analysis and forecasting. It also includes dashboards, ad hoc reporting, scorecards, real-time analytics, data blending, API access, and workflow automation, plus alerts/notifications, CRM, and third-party integrations for tracking markets and transactions.

Integrations

### Which third-party tools and platforms does PitchBook integrate with?

PitchBook integrates with 7 third-party tools, including CRM and productivity platforms such as Salesforce Sales Cloud, Microsoft Excel, and Microsoft 365 Copilot, plus AI tools Claude, Hebbia AI, Openai, and Perplexity. These integrations cover sales workflows, spreadsheet analysis, and AI-assisted research.

Answer based on 3 reviews

Getting Started and Support

### What training and onboarding options does PitchBook offer?

PitchBook provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced viewing for specific tasks.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does PitchBook offer?

PitchBook provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as responsive and helpful, especially for research questions and technical issues, though some note uneven consistency between representatives and occasional slower replies on more detailed requests.

Answer based on 6 reviews

Features and Usability

### Is PitchBook easy to use for private market research?

PitchBook makes private-market research accessible through intuitive search, filters, saved lists, and flexible data exports. Investment research and business development teams can quickly organize company, investor, and deal information, although the large database, extensive reports, and Excel plug-in can require training and occasionally feel difficult to navigate.

Answer based on 13 reviews

Features and Usability

### How easy is the PitchBook user interface to navigate?

PitchBook provides a generally intuitive interface for finding private-market data, screening companies, and reviewing deal information. Venture capital, private equity, and sales teams value the clear dashboards and organized search results, though some users find the design dated or clunky and need training to become comfortable with all features.

Answer based on 12 reviews

## Features

AI summary

Based on 479 Predictive Analytics reviews

Capterra data shows that buyers of predictive analytics software rank the following features as their top priorities:

-   **Reporting/Analytics** (**45%** of reviewers rated this feature as critical)
-   **Data Visualization** (**48%**)
-   **Performance Metrics** (**44%**)

PitchBook supports all three features that reviewers rate most highly: **Reporting/Analytics**, **Data Visualization**, and **Performance Metrics**. Together, these capabilities help businesses track results clearly, turn complex data into easier-to-read insights, and monitor key outcomes over time, allowing teams to make faster and more informed decisions.

Data Visualization

4.3 (18)

72.22% of 18 reviewers that rated this feature as important or highly important

Graphical representation of data

Reporting/Analytics

4.4 (24)

95.83% of 24 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Data Import/Export

4.4 (18)

94.44% of 18 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Benchmarking

4.0 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Compare key metrics for the business against prominent players in the industry

Reporting & Statistics

4.3 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Dashboard

4.4 (10)

90.00% of 10 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

PitchBook 68 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Ad hoc Query: One-off queries made on an as-needed basis
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Benchmarking: Compare key metrics for the business against prominent players in the industry
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Dashboard Creation: Creation and customization of dashboards
- Data Blending: Merge data from multiple sources to a single data set
- Data Classification: Grouping log entries based on similar attributes.
- Data Connectors: Connect to big data sources
- Data Discovery: Discover and connect variety of data sources to the application for analysis
- Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
- Data Import/Export: Import and export data to and from software applications
- Data Transformation: Translate EDI formats into data suitable for use with company applications.
- Data Visualization: Graphical representation of data
- Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- For Education: Used for educational purposes
- For Financial Institutions: Financial services institutions such as traditional banks, hedge funds, investment banks, and insurance agencies.
- For Healthcare: Software designed for the healthcare industry
- For Retail: For Retail Stores
- Forecasting: Form predictions based on past and present data/trends
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Interactive Reports: Edit and personalize data view as needed
- Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity
- Mobile Access: Access software remotely via mobile devices
- Modeling & Simulation: Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multiple Data Sources: Allows users to manage data from a number of sources
- Natural Language Processing: Process and analyze human language in text or audio form
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Predictive Analytics: Predict future data based on historical data sets
- Profitability Analysis: Evaluate the degree to which business operations bring monetary gains
- Publishing/Sharing: Share pre-configured sets of data organized and presented in a specific manner with the organization
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Reporting: Active reporting of data and metrics
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Scorecards: Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Data Preparation: Access, combine, transform, and store data without the help of an IT department
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
- Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time Series Analysis: Series of data points indexed in time order
- Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities
- Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance
- Trend/Problem Indicators: Visually identify direction of development and areas that require attention
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Widgets: An extended application or connector that enables users to perform additional services with their current set of tools
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.4 (38)

4.4

Based on 38 reviews

## Pricing

Value for money

3.7 (33)

### Starting price

Free trial available

Value for money

3.7 (33)

3.7

Based on 33 reviews

## Integrations

[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Claude](https://www.capterra.com/p/10011218/Claude/)[

Perplexity](https://www.capterra.com/p/10014721/Perplexity/)[

Microsoft 365 Copilot](https://www.capterra.com/p/10015330/Microsoft-Copilot/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (33)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (33)

4.3

Based on 33 reviews

## User reviews

Overall rating

4.4

Based on 38 reviews

Filter by rating

5(25)

4(9)

3(1)

2(0)

1(3)

Mentioned topic

Sorted by most recent

RD

Rick D.

Senior Family Office Strategist

Financial Services

### "One-Stop Shop for Private Market Data & Research"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

September 10, 2026

Has been hugely helpful in finding market data on the illiquid/alternative investments made by our clients....especially when the manager is smaller, not as responsive, and/or inconsistent in the depth/quality/frequency of their reporting.

Pros

Layout and approach to research on illiquid/alternative investments: Links based on Industries, Verticals & Keywords, Top 5 Comps, Deal History, Affiliates, etc.

Cons

Obviously, it would be wholly unfair to place blame on PitchBook for lack of data on any manager....but for many of the illiquid/alternative investments that our clients invest in....the breadth and depth of data is pretty lean.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LG

Liam G.

Associate Manager, Business Development

Financial Services

### "Pitchbook Use for Sales Personnel "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 19, 2026

Very satisfactory - overall I am very impressed with what Pitchbook has to offer - I use it quite often

Pros

Comprehensive database containing lots of information regarding prospects, the different funds and investors there are in your specific location

Cons

Sometimes, due to the database being so big, the contact information and details about the funds and investors can be slightly out of date. Sometimes can be a little difficult to navigate

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SS

spencer S.

VP Mergers and Acquisitions, Corporate Development

Transportation/Trucking/Railroad

### "VP M&A and Corporate Development"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 18, 2026

Would rate the overall experience as good to excellent. We use the platform quite frequently and it provides a good bridge to information on private companies. Also use the reports and data to keep informed how companies and values progress from series-to-series fund raising.

Pros

\- Profile Summaries - easy to retrieve, summaries are good - Research center - find relevant articles and some of the reports are good - Customer Support - when used has been great - Value for money if good

Cons

\- Market Analysis - wish some of the analysis had more current reports, insights. Not sure if it is Pitchbook related or due to proprietary reports being published

Alternatives considered

[S&P Capital IQ Pro](https://www.capterra.com/p/210149/S-P-CAPITAL-IQ-PLATFORM/)

Reasons for choosing PitchBook

Use PitchBook due to the value provided on smaller nonpublic companies; companies where we are likely to seek making investment vs pure M&A acquisitions

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AN

Anonymous User

Subscription Finance Analyst

Banking

### "PitchBook is an efficient and effective platform!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 4, 2026

Overall my experience with PitchBook has been very positive, I use it everyday and it is able to sufficiently solve all my desired needs. P.s. Instead of a $25 gift card is there anyway I could get a pitchbok branded tumbler instead?

Pros

PitchBook is incredibly easy to use, the functionality of the site is very user-friendly and makes it easy to maneuver around and get applicable up to date information in seconds.

Cons

My least favorite feature of PitchBook is probably the inability to download bulk information from lists that include both investors and portfolio companies. I feel liker there should be a search feature that filters for Company and Investors and returns results for both rather than having to do a separate search.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DG

Donal G.

Investment Associate

Venture Capital & Private Equity

### "Excellent product & service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 4, 2026

Very positive - the service is second to none for private market financial and transaction data essential for my work in lower mid market private equity

Pros

Excellent customer support including regular interaction with dedicated resources Market leading data quality on private market transactions Ease of use for compiling private market analysis, particularly on comparative transactions

Cons

The AI Navigator is slow to develop responses and often produces less than desirable output where I feel I would have been quicker doing it myself - there is room for improvement on the LLM

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LV

Lucas V.

CEO

Machinery

### "SCAM, false advertising, and weak product "

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 13, 2026

There is no value here, the free trial is a lie, nothing like that exists, they waste tine and beat around the bush and the actual product is garbage

Pros

Nothing good about them, they employee completely misleading advertisements and waste time on their intro calls to sell you

Cons

The data does not set more meetings with higher quality than you might find on free websites or google

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CM

Charles M.

VP Private Equity Solutions

Management Consulting

### " A Great Business Development Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 6, 2026

Overall, the platform is easy to navigate and has all of the information I need to identify which PE firms match our sales profile. Once identified, the depth of data on each firm allows me to build a detailed firm profile that helps me build a sales strategy.

Pros

I am in business development for a consulting firm, and I fine the depth and breadth of data to be excellent. I am able to identify target accounts based on cross referencing investments, AUM, fund size, and other criteria we use for establishing sales targets. The contact information is also very helpful.

Cons

Sometimes I find the contact data is outdated as people have changed firms or left the organization.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BC

Brian C.

Strategy Analyst

Financial Services

### "Strategy Analyst"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 5, 2026

PitchBook is a tool that I utilise daily. It has become a one-stop shop for horizon scanning trends, researching and evaluating targets and partners and tracking competitors.

Pros

Pitchbook's research features, news aggregation and company lists all make it a central tool for our internal M&A processes.

Cons

The Pitchbook research team does not give specific answers about where they source their information. For example, they could have specific figures for a deal, but there may be differing information available to us directly. It is at times difficult to get one source of the truth.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Senior Advisor

Government Administration

### "Fix the data download "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 28, 2026

Overall experience is great. easy and quick to understand, easy to pull data, no latency issues. The only pain point I have is the downloading excel files with merged cells.

Pros

I like the excel took, which makes pulling information easy. very useful! Th UI is easy to use as well.

Cons

I don't like the way data downloads work. the excel files downloaded form the pivot tool within the pitchbook are not easy to manipulate as they have tons of merged cells, that are of different size and etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IH

Ian H.

Director

Government Relations

### "Valuable Platform, with Cost and Training as the Key Considerations"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 28, 2026

Overall, my experience with PitchBook has been very positive. The platform provides timely and relevant information, is easy to use, and allows users to filter, analyse, and export data in a way that supports both internal research and client-facing work. The customer support is generally very good, particularly when working with the more experienced or proactive members of the team. PitchBook is a tool I would very much recommend to others, especially for organisations focused on investment intelligence, company research, market mapping, and lead generation. The only real hesitation I would have is around price. It is a high-quality platform, but it is also a significant investment. For that reason, continued training, stronger account engagement, and more proactive support in helping users maximise the platform would make the value proposition even stronger. Overall, I would describe my experience as highly positive.

Pros

PitchBook provides timely, high-quality information, particularly around funding announcements, company signals, investor activity, and market developments. The platform is generally kept very up to date, which makes it extremely valuable for research, lead generation, and market monitoring. I also value the ability to manipulate and filter data directly within the platform before exporting it into Excel. This makes it much easier to process information, build target lists, and adapt the data for internal analysis or client-facing outputs. The customer support is also a strong point, particularly when it comes to research-related queries. Some members of the support team are exceptional and go above and beyond to help identify solutions, explain functionality, or support more complex research needs. There can be some variation in the level of support depending on who is assisting, but when the support is strong, it is genuinely excellent.

Cons

The main challenge with PitchBook is the cost. It is an expensive product, and there are a number of competing platforms in the market that are actively approaching firms like ours, particularly because they know we are existing PitchBook users. As a business, we are always looking for efficiencies and ways to improve our bottom line, so price is inevitably a key consideration. While the tool itself is very strong, I also feel that we may not always be using it to its full potential. More structured training would be very welcome, particularly sessions offered on a quarterly or twice-yearly basis. This would help ensure users remain up to date with new features, better understand advanced search and workflow capabilities, and get more value from the platform. There is also some inconsistency in customer support. Some individuals are outstanding, while others can be slower to respond or less able to support more detailed requests. At times, I have been told something is not possible, only to later find another member of the team who is able to help with that same issue. Greater consistency across the support experience would improve the overall value of the service.

Switched from

[Crunchbase](https://www.capterra.com/p/231890/Crunchbase/)

One important point is that we originally switched from Crunchbase to PitchBook because I had used PitchBook extensively in a previous firm and made a strong internal case for its value. At the time, PitchBook also offered a very competitive firm-wide package, which made the decision much easier. However, the competitive landscape has changed. Over the last two years, Crunchbase has significantly improved its platform, including the timeliness of its information and the breadth of its company intelligence. It has also adopted many features that previously made PitchBook stand out. At the same time, PitchBook has become increasingly expensive, while Crunchbase appears to be offering a more competitive pricing model, including discounts for wider user access. This is important because, while PitchBook remains a very strong platform, we are now actively reviewing whether it continues to offer the best value for our firm. The decision is not simply about functionality, as PitchBook remains highly capable, but about whether the price point continues to be justified relative to the improvements being made by competing platforms.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/202323/PitchBook/reviews/)

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