---
title: "Google Alerts Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Google Alerts the right Website Monitoring solution for you? Explore 315 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/202337/Google-Alerts/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-09-29"
---

Google Alerts

4.7 (315)

[View alternatives](https://www.capterra.com/p/202337/Google-Alerts/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 29th, 2026

# Reviews of Google Alerts

Ease of use

4.7

Customer Service

4.4

## Pros and Cons in Reviews

MD

Maryam D

CoordinatorEducation Management, 51 - 200 employeesUsed the software for: 1-2 years.

“Google will send secure email alerts about new articles, blogs, videos, etc., keeping you updated on new opportunities and information.“

December 3, 2025

KL

Kaleena L

Sr. Communications ConsultantInsurance, 10,001+ employeesUsed the software for: More than 2 years.

“I also wish more social media tags would pop up but that could also add to the unnecessary “noise” instead of true feedback on alert parameters.“

January 21, 2026

SN

Sandra N

CoordinatorEducation Management, 51 - 200 employeesUsed the software for: Less than 6 months.

“The data quality is secure and enables quick resolution for personal use as well as for small businesses.“

November 10, 2025

SN

Sandra N

CoordinatorEducation Management, 51 - 200 employeesUsed the software for: Less than 6 months.

“Endless notifications are obviously not convenient, so streamlining alerts with what actually matters takes some additional work.“

November 10, 2025

Mindy S

Executive DirectorMuseums and Institutions, 11 - 50 employeesUsed the software for: More than 2 years.

“I had to look up how to use a Boolean search to figure this out, but I get an incredible amount of well-screened information about my industry from the alerts I have selected.“

January 21, 2026

TL

Tyler L

District ManagerConstruction, 51 - 200 employeesUsed the software for: Less than 6 months.

“There have been times in the past where Google alerts has missed something or been a little off on the information provided.“

December 11, 2025

TA

Tim A

CEOConstruction, 2 - 10 employeesUsed the software for: More than 2 years.

“From alert delivery times and frequency to the ease of setting up new alert phrases, it is a powerful yet simple tool.“

December 31, 2025

JC

Jasmine C

AssistantConsumer Services, 11 - 50 employeesUsed the software for: 1-2 years.

“The only issue that I have with Google is that if you dont know your password or dont have the 2 step verification then it wont work.“

May 21, 2024

## Showing most helpful reviews

Showing 1-25 of 315 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mindy S.  
Executive Director  
Museums and Institutions  
Used the software for: 2+ years

### "Helpful Tool for monitoring your industry and your business name"

January 21, 2026

5.0

I get regular emails that identify which search terms were used, and they come highlighted in the subject so I can decide whether to click through. Love it!

Pros

I had to look up how to use a Boolean search to figure this out, but I get an incredible amount of well-screened information about my industry from the alerts I have selected.

Cons

I had to learn to hone my requests to get the requests that best fit my interest. Now I have standing alerts that I am very happy with.

Review Source

VR

Verified Reviewer  
Advocacy and Community Liaison Officer  
Education Management  
Used the software for: 2+ years

### "Google Alerts Review"

April 30, 2022

5.0

My overall experience with Google Alerts has been good. I have benefitted from getting varied sources of information which I would not have to go and conduct time staking research on.

Pros

Google Alerts keeps me updated with the latest information. Which proves to be useful in my line of work.

Cons

The specific words or search terms used and information shared might not be directly related to my area of expertise. The alerts on specific words at times are not directly relevant to the information I am seeking.

Alternatives considered

[Mention](https://www.capterra.com/p/149705/Mention/)[Lumen by Talkwalker](https://www.capterra.com/p/161487/Talkwalker/)

Reason for choosing Google Alerts

Due to the brand name, Google. I associated the product with being extremely credible and reliable over the others.

Review Source

VR

Verified Reviewer  
OWNER  
Retail  
Used the software for: 2+ years

### "Awesome - save time"

November 15, 2022

3.0

Nice and satisfying, I check my email daily, to give ample time to catch up on all the latest on topics of interest.

Pros

What I like most about this program is the time it takes to collect all the posts on a topic (of interest to me).

Cons

The accuracy of the results is not as it should be, as sometimes the results are far from (the designated topic).

Review Source

Alejandro T.  
General Manager  
Wine and Spirits  
Used the software for: 2+ years

### "Essential"

June 28, 2021

5.0

Excellent. Alerts and notifications is something that we should use to use everyday in every company.

Pros

This is one of those products that you should use in your company. SUPER essential.

Cons

Nothing, i really think it's all ok with it

Switched from

[Microsoft To Do](https://www.capterra.com/p/227173/Wunderlist/)

In my company we moved from Microsoft products to Google's

Review Source

KL

Kaleena L.  
Sr. Communications Consultant  
Insurance  
Used the software for: 2+ years

### "Simple way to keep track of general topics"

January 21, 2026

4.0

I like Google Alerts as a light way to keep track of information I want to have a pulse on. I know to always check sources and be cautious of what information is being netted. I also wish more social media tags would pop up but that could also add to the unnecessary “noise” instead of true feedback on alert parameters.

Pros

Google Alerts is the perfect platform to quickly and easily monitor specific information with just a few keywords. For me, they help with general awareness of news I’m interested in or topics I want to stay in the know on, as well as the latest updates on competitors. Setting up Google Alerts is highly intuitive.

Cons

With Google Alerts, you’re not always sure the alerts you’re receiving are coming from reliable sources—which is highly important if you want real news or general data—and sometimes results can be delayed, overwhelming, or non-existent). Too broad of search words result in too many responses, many of which most likely won’t pertain to what you’re hoping to capture for data.

Review Source

LT

Luke T.  
Consultant  
Marketing and Advertising  
Used the software for: 1-2 years

### "Good little tool for alerts on terms"

November 25, 2025

4.0

Simple, set up in the background and forget about it for the most part. No need to mess about too much with it, just does its thing.

Pros

Simple tool, always worked efficiently, delivers prompt email alerts realted to what I have set up. Handy little tool from Gogole.

Cons

It has got some fringe terms or gone a bit off on a tangent and the email digests can be a little messy or hard work to wade through if you set. a lo tof alerts up.

Review Source

VR

Verified Reviewer  
Marketing Specialist Digital Channels  
Food Production  
Used the software for: 2+ years

### "A great tool to keep up with new mentions of brands or your online persona."

December 27, 2025

5.0

Google Alerts has been reliable on many fronts and continues to be a tool in my arsenal for understanding new mentions.

Pros

I have set this up for both personal and business notifications. It has been a great addition to our mention monitoring software to see when we are appearing for new search engine results.

Cons

It could use some additional options for fine tuning the results that are given. Considering that this is a free service provided the interface is not that bad. But a few negative or filter options would be nice.

Review Source

TA

Tim A.  
CEO  
Construction  
Used the software for: 2+ years

### "Google alerts simple to use"

December 31, 2025

4.0

I think the product is very simple to use and set up. From alert delivery times and frequency to the ease of setting up new alert phrases, it is a powerful yet simple tool.

Pros

Helps keep me informed on personal items as well as business related search terms. I am able to stay up to date on everything I need.

Cons

Should have option to suggest adjacent keyword triggers. Like, based on what I set as an alert, it should offer related terms that would help.

Review Source

LA

Lettishia A.  
Case Management Assistant  
Hospital & Health Care  
Used the software for: 1-2 years

### "Google Simple Alerts"

November 12, 2025

4.0

My overall experience is that it was free. Used commonly with other google users. Helped keep in touch with my peers.

Pros

How you can choose multiple ways to get notifications and communications about the things that spark my interest.

Cons

Not enough customization. Alot of the same content or information. Sometimes to many alerts of the same kind.

Review Source

TB

Tony B.  
Supervisor  
Utilities  
Used the software for: 6-12 months

### "Alerts about what’s interesting to me "

December 24, 2025

5.0

I had a good experience with it. Anytime I’m online I get notifications about relevant content about what interests me.

Pros

Easy to use and reliable. Anything I look up makes relevant content regarding the search appear to me.

Cons

There isn’t really anything about it that I do not like. It’s very convenient to have info about my searches be easily accessible.

Review Source

VR

Verified Reviewer  
Coordinator  
Education Management  
Used the software for: Less than 6 months

### "Reliable Data Monitoring "

November 10, 2025

5.0

Pros

Google Alerts provides reliable monitoring of a business’ online persona. The data quality is secure and enables quick resolution for personal use as well as for small businesses.

Cons

Endless notifications are obviously not convenient, so streamlining alerts with what actually matters takes some additional work.

Review Source

MJC

Mary Jane C.  
Systems Analyst, AR, Legal Filings  
Construction  
Used the software for: 2+ years

### "Google Alerts is another great product by the best Company in Computer out there!!"

August 22, 2023

5.0

Google is and probably will continue to be the most outstanding company in the computer world. Love, Love, Love, their Products!!!

Pros

I get the results I need when I want them!!! No problems, it just works!

Cons

Any accidently added alert is my absolute pet peeve!

Reason for choosing Google Alerts

I still have to use my Samsung Alerts in the Android Product because I have no other options. But they do integrate well.

Review Source

VR

Verified Reviewer  
Owner  
Internet  
Used the software for: 2+ years

### "Staying Informed"

January 7, 2021

5.0

When states were beginning to change the sales tax laws for how businesses needed to charge customers, I setup Google Alerts to keep me informed on the latest articles related to the laws being changed. This let me keep informed on which states were implementing changes and how I needed to adjust my business billing processes to ensure I was compliant.

Pros

Being able to setup Alerts for various keywords allows me to easily stay informed on topics relevant to my business. I am able to keep receiving new information instead of having to research information continuously. The ability to set notification preferences with different timeframes and aggregation levels makes the Alerts relevant for me based on topic. Some alerts I like to receive weekly. Other alerts I have setup to send me the information continously.

Cons

At times I receive false positive results from my Alerts. However, this is usually resolved by ensuring keywords are more specific. Using quotes around keywords can help improve the results as well. Sometimes I need to refine an alert to make sure it stays relevant and provides me the accurate results. Editing an alert is simple though, so it does not cause any issue.

Review Source

VR

Verified Reviewer  
Senior Manager  
Information Services  
Used the software for: 1-2 years

### "A cost effective way to get instant alert in your mailbox"

April 8, 2022

4.0

It has been satisfying so far and really like the product

Pros

It is easy to setup, customizable, easy to use tool. Anyone can use it without any hassle in their daily work routine

Cons

We need to be very precise what sort of information we need otherwise due to its global nature lots of unnecessary inputs can flood you

Review Source

HJG

Harold Jasper G.  
Nurse  
Hospital & Health Care  
Used the software for: 6-12 months

### "GOOGLE alerts review by go"

November 29, 2022

5.0

I love that it alerts me and reminds me everytime there is a new results regarding my interest.

Pros

It helps you search the things that has your interest hasstle free.

Cons

I cant think of any cons for this because it is verry helpful for me.

Review Source

VR

Verified Reviewer  
Recruiter  
Online Media  
Used the software for: 2+ years

### "A Great Way to Keep Track of Industry Trends "

May 15, 2020

5.0

Overall I have had a great experience with Alerts and I love that it comes free of charge. It really helps me to stay current with industry news and gives me ideas about what I can implement within my organization.

Pros

I find it impressive that this product is made available for free. It's also very user-friendly, it took me all of two seconds to create alerts that help me keep track of trends in my industry. I also like how you can customize the frequency of these alerts so as to not flood your inbox.

Cons

I'm very fond of using Alerts but I do wish there were more options in terms of the source. Most of the alerts are coming from web news but they are not being pulled from social media sources like Reddit which I find can also be a good information source.

Review Source

RK

Raj K.  
DGM Marketing  
Mining & Metals  
Used the software for: 2+ years

### "Never Miss An Update About The Things You Care About"

September 25, 2021

5.0

It is a valuable notification service for generating alerts on changes in content or targeted keywords. You can track what is important to you on a real-time basis. You can track important stuff as they happen. After implementing critical alerts, you are bound to comment something like this, “What an Idea!”

Pros

1\. Whenever there is a change in chosen keywords or related content, you will get alerts as notifications. 2. The moment there are new results, you will get email notifications. 3. You can customize the frequency of notifications and choose all results or the best ones. 4. You can keep the search terms as wide or narrow as you want. The more niche and specific the keyword is, the better the alerts will be. So it is better to narrow down your keywords. 5. You can choose sources for your alerts: news, blog, webpages, and more. 6. It is a free service from Google and prevents lots of manual searches, saving you time and money. 7. You will never miss critical updates. 8. You can also redirect your email alerts to RSS, especially when the number of notifications is large. By the way, you can create up to 1000 alerts. 9. It can become an effective intelligence tool for your business. 10. It is pretty easy to set up.

Cons

1\. It may be overwhelming if you are careless about the number of alerts and notifications. 2. It would be better if it included tracking of content inside leading social media platforms. 3. Some notifications may not be directly related to your keywords and may not be relevant at all.

Review Source

CO

Cindy O.  
Owner  
Hospital & Health Care  
Used the software for: 2+ years

### "Great tool for monitoring the business market, ."

May 7, 2022

5.0

I would have to say the overall experience with Google Alerts is great. I monitor a lot of trends for my business and this is a great option.

Pros

Google alerts is so easy to use, a few clicks and you have it set up, in addition it is free to use. You can stay on top of the trends in your industry, the news, stocks, almost anything you need to know.

Cons

I would be hard pressed to find any cons. The only con I can think of is, sometimes the alerts don't show up, especially the ones you are watching daily. Not sure what happens, but you might get the alert every other day, sometimes it will be 3-4 days.

Review Source

AK

Allan K.  
Research Officer  
International Affairs  
Used the software for: 2+ years

### "I never have to miss an update anymore"

September 3, 2021

5.0

Because I can get very caught up in work, I usually don’t have so much time on my hands to browse through endless web pages to fish out all the interesting updates on the topics I have interest in. With google alerts, I am able to keep up without the needing to sacrifice any of my work time.

Pros

It’s free to use and allows a lot of flexibility in setting up the frequency of notifications. Therefore I am able to minimize distractions as much as possible, even while tracking high interest subjects or developments.

Cons

Getting the search sources cover major social media websites will make it a complete solution.

Switched from

[Meta for Business](https://www.capterra.com/p/213257/Facebook/)

It isn’t as distracting and addictive.

Review Source

VR

Verified Reviewer  
SENIOR REGIONAL MANAGER  
Computer Hardware  
Used the software for: 2+ years

### "Simple and fuss-free way to be triggered on key news alerts"

December 5, 2022

5.0

Overall this is a great product from a trusted tech giant.

Pros

Highly visual and connected to other Google suite of products both for enterprise and consumers

Cons

Alerts are often outdated by days or even weeks. The AI algorithm serving these up needs to be tweaked to serve more relevant and timely content.

Reason for choosing Google Alerts

Google was free

Review Source

CB

Chris B.  
Content Writer  
Writing and Editing  
Used the software for: 2+ years

### "Let Google Alerts notify you for new content on the web"

August 6, 2021

5.0

Overall Google Alerts has been very useful for me. Yes there was a bit of a learning curve, but it does what I need it to do.

Pros

I love how I can set it and let it look for new content for me and it leaves me more time to do other things. Instead of having to keep coming back to a site for new content. Alerts watches them for me and lets me know when there is something new. Such a time saver!

Cons

It doesn't really monitor Social Media. I have to be very specific of what I am looking for, otherwise Google will miss it or not get it right. But I've learned to work with it.

Reason for choosing Google Alerts

I found it while researching. It was just by chance. A very fortunate chance.

Review Source

VR

Verified Reviewer  
freelancer  
Information Technology and Services  
Used the software for: 2+ years

### "Google Alerts Review"

June 21, 2021

5.0

Pros

It lets the google user know of their recent log-ins in their account. In case of something unusual, It alerts the user in the event someone else is trying to access sensitive information one can be able to prevent it in time.

Cons

The Alerts are often sent to your email even if you log into your other device.

Review Source

LB

Laura B.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Google Alerts is my go-to for checking my competition"

September 9, 2021

5.0

Google Alerts is a great tool to find hidden business. No one would have the time to check all the sites and all the news releases, Google Alerts does it for you.

Pros

Google Alerts is almost a "set it and forget it" software. Once you put in your search terms you are alerted with links to articles and sites where that term is used. It is how we first found out one of out major competitors were filing for bankruptcy! We have a pretty niche market, so it helps us find out when there is something or someone new in the industry as well as help find new projects.

Cons

There are a lot of spam and churn sites that come through in the alerts, but you can find those pretty easily by looking at the URLs.

Review Source

Prathima K.  
Junior Frontend Developer  
Computer Software  
Used the software for: Less than 6 months

### "Good tool for mobile alerts and activity tracking."

February 23, 2023

4.0

overall i found google alerts to very helpful for mobile alerts and activity racking but there are serious data privacy issues that need to be addressed very clearly

Pros

i found the mobile alerts to be very helpful. also the activity tracking has been of very immense help because it has boosted up my workflow. the email alerts are also very efficient. the filter to choose the types of alerts that i want to recieve has also been helpful in customizing it effectively.

Cons

the keyword tracking sometimes lead to wrong results and spam results and alerts. also i think there are privacy and security issues that are very concerning.

Review Source

Omer S.  
SEO Content Writer  
Printing  
Used the software for: 2+ years

### "Great Free Tool to Stay Up to Date"

November 2, 2020

4.0

A great tool to compete if used wisely.

Pros

Keeps the person up to date. It is free to use and is customizable. One can customize the alerts as they wish. This saves time and effort to research for new topics. I have a small Print on Demand business and I receive emails related to POD daily in my inbox. It gives me new ideas and helps me to stalk on my competitor's shirt designs and keeps me updated about the latest POD trends.

Cons

It sends so many emails sometimes and I don't have enough time to read them all. Also its interface looks outdated and not engaging. It needs redesigning and more customization options. Also, it sends irrelevant news articles sometimes which I am not interested in reading.

Review Source

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