# Page 19 | Gmail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is Gmail the right Email Management solution for you? Explore 13404 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/202338/Gmail/reviews

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Gmail

4.8 (13404)

[View alternatives](https://www.capterra.com/p/202338/Gmail/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 19 - Reviews of Gmail

## Showing most helpful reviews

Showing 451-475 of 13404 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Title clerk  
Automotive  
Used the software for: 2+ years

### "Great Gmail Review"

June 27, 2025

5.0

I would give my overall experience 10/10. When ever there has been an issue Gmail has stepped in and updated the issues.

Pros

I enjoy the new update and how you can review your emails in categories now. I also like how you can view the priority of the emails.

Cons

I’ve been using Gmail for years and there is nothing that I do not like about Gmail. Gmail has involved over the years in a positive way.

Review Source

IM

Ivory M.  
Training and Technical Assistance Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Gmail supports my productivity!"

February 13, 2025

5.0

Overall, I have thoroughly enjoyed using the product.

Pros

I appreciate this product's flexibility. Gmail is highly recognizable, familiar, and popular within several community organizations with which my company interacts. Another compelling feature is the ability to create email subfolders, which keep me organized and assist with email searches. The features within the search bar are fantastic as well.

Cons

For some reason, my Gmail account has experienced several glitches recently, which required me to restart my email to resolve.

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

My company decided to make the change as they looked to streamline several office functions.

Review Source

KG

Ken G.  
Owner  
Retail  
Used the software for: 1-2 years

### "Gmail is a great product. "

December 24, 2025

5.0

Great experience. I've been using Gmail for over 10 years now and it has evolved over that time into a very reliable e-mail product.

Pros

Very easy to use and the interface is very simple and not over-complicated. The Gmail interface is one of the easiest to use and great for beginners.

Cons

The print button isn't always available when scrolling through emails. Overall there isn't much to dislike about Gmail as it has evolved and improved in time.

Review Source

BC

Brandon C.  
Box Office Supervisor  
Entertainment  
Used the software for: 2+ years

### "Great Email for Work"

February 25, 2026

5.0

Pros

A great and organized program. Helps me manage all my emails between co workers and colleagues at my place of work.

Cons

There isn’t too much to dislike. Can compete with any other email service out there and easy to switch between multiple accounts

Review Source

VR

Verified Reviewer  
Editorial Co-Lead  
Hospitality  
Used the software for: 2+ years

### "The Best Software for Emails"

July 8, 2025

5.0

Overall, using Gmail has been great and it's one platform that I use every day, in fact, every hour.

Pros

The ease of using Gmail is great. It's completely beginner-friendly! The features offered are great, too.

Cons

Often, my emails get lost between primary, promotion and social segments. This takes up my time sometimes.

Review Source

SQ

Sara Q.  
School Counselor  
Mental Health Care  
Used the software for: 2+ years

### "Great email platform"

March 30, 2026

5.0

Pros

It is very user-friendly, has many customization options, and I use it at no cost. I can change designs very easily.

Cons

Sometimes it doesn't sort things correctly between spam, priority, social, and other inboxes, so I have to look for emails.

Review Source

FK

Faith K.  
Information Technology System Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "An Outstanding and Intuitive Email Service Provider. "

December 9, 2025

5.0

Pros

Gmail is a very useful platform that helps to block spams and phishing links automatically. I can easily search and find emails with Gmail. Again, I can easily send and receive email messages using Gmail. I can also manage my emails with Gmail.

Cons

Gmail is an easy to use and intuitive email management platform and I'm yet to find anything that is complicated about it.

Review Source

DP

Dana P.  
Admin  
Real Estate  
Used the software for: 1-2 years

### "Great email platform "

November 14, 2025

5.0

Great experience! I love Gmail. All features it comes with is amazing for little to nothing on price!

Pros

Comes with many feature! I can create my own templates to make emailing much easier and I love the calendar feature

Cons

Some people don’t use Gmail and sending them invites sometimes does not work because they are using a different email platform

Review Source

MR

Marielle R.  
Responsable Service Client  
Telecommunications  
Used the software for: 2+ years

### "La messagerie que j’ai le plus utilisée"

July 28, 2025

5.0

J'utilise Gmail depuis de nombreuses années et je n'ai aucun problème avec, il gère bien les mails indésirables et les promotions sont désormais séparées des mails importants.

Pros

J'aime Gmail parce que je n'ai pas besoin de télécharger une appli ou d'installer un logiciel pour l'utiliser, tout ce passe directement en ligne.

Cons

Quant on recherche des mails c'est surtout pour des anciens, alors j'aimerais pouvoir définir une date de début. Pour les particuliers c'est bien de séparer les promotions mais pour une entreprise, c'est plutôt un défaut car ces mails ne sont jamais lus

Review Source

KJ

Kobie J.  
Medical assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "Overall great to use"

November 8, 2025

5.0

Pros

I have been using Gmail as for my personal and work email for a while now. The ease of use and the design customization makes it unique.

Cons

The only issue I have with Gmail is if I want to get ride of multiple emails I wish there was a way that u could select all of them and delete at once.

Review Source

TC

Takhia C.  
Hairstylist  
Hospitality  
Used the software for: 2+ years

### "The Truth About Gmail"

April 7, 2025

4.0

My overall experience with Gmail has been pretty smooth I must admit. I like majority of th3 features it offers, and it's super easy to navigats as well.

Pros

The thing I like the most about Gmail is the fact that you can several different accounts and track all of them through the app simultaneously.

Cons

The thing I dislike the most is the limitation on how you are able to recover an account. If you don't have access to a phone number, or a ridiculously long recovery code then you're out of luck on ever recovering the account.

Review Source

HB

Haley B.  
Manager  
Automotive  
Used the software for: 2+ years

### "Gmail the best email"

March 10, 2025

5.0

I use Gmail daily for work and personal emails. This is a very useful tool in conversing with customers.

Pros

I like that Gmail has a large storage capacity. I use it daily and have lots of emails so this is very important to me.

Cons

It doesn't block spam very well. It would be nice if the could block certain spam for good.

Review Source

ML

Morgan L.  
Gérant et coach  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Avis google"

December 2, 2025

4.0

Très bien, je l'utilise chaque jours en perso et en professionnel donc je le recommande vivement à tous

Pros

J'adore le fait de recevoir mes mails en instantanés et de pouvoir programmé ma signature et les envoies

Cons

Je pense qu'on pourrait améliorer l'expérience utilisateur en améliorant le design interne qui est vieillot.

Review Source

LC

Linda C.  
Billing Administration  
Mental Health Care  
Used the software for: 2+ years

### "Great Value and Choices for Customization"

August 15, 2025

5.0

Overall I do like Gmail. I find it easy to use and its easy to use on computers as well as seamless for androids.

Pros

I like that you can save different email messages in folders for organization. I also like that it is very easy to use and Gmail is linked to drives and sheets That I use daily at work.

Cons

I sometimes have issues locating different emails within a long email thread to find a specific part of an individual email.

Review Source

IL

Ilaria L.  
Assistant Reservation Manager  
Hospitality  
Used the software for: 1-2 years

### "The ease of use says everything!"

January 22, 2026

4.0

Gmail is a great online email platform, good for its fast response and delivery of emails whenever in the world you are.

Pros

Gmail is a very easy and straight forward platform for emails. I like how the platform categorizes different emails according to what the are.

Cons

What I don’t like about Gmail is the number of automatic newsletters and personalized ads that google sends and it is very long and difficult to manage your preferences through the website.

Review Source

SA

Samuel A.  
Customer  
Financial Services  
Used the software for: 2+ years

### "Google mail, the safety of communication."

March 1, 2025

5.0

Google mail is very safe to use especially by activating the 2 step verification

Pros

Easy and faster form of communication always

Cons

The spam sometimes becomes too much that I can't control it

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

I felt more safe with Google mail as compared to outlook.

Review Source

VR

Verified Reviewer  
Student  
Education Management  
Used the software for: 2+ years

### "Gmail review"

November 16, 2025

5.0

Overall, like I said Gmail is the best email platform. I have used it for a really long time now and I would not switch.

Pros

Easily the best email app out there. Really easy to send and receive emails. I also like that I can customize what the background of my email looks like.

Cons

I don't really have a lot of cons about Gmail. It would mostly just be it automatically sending emails into the junk before actually checking it.

Review Source

SR

Saqib R.  
Tutor Researcher  
Research  
Used the software for: 2+ years

### "Gmail is the best email!"

November 1, 2025

5.0

I like using Gmail more than any other mail service because it is commonly used and it has never failed me.

Pros

Ease of use and ability to see emails quickly. It syncs well and is very organized. It helps you view your junk, spam, and sent emails clearly.

Cons

I do not like how the archive box is labeled as the All Mail box. The archive box should be separate.

Review Source

FM

Fabrizio M.  
Technical Support Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "It leads the e-mail safety and reliability core trends !"

April 25, 2025

5.0

Everything available in just a couple clicks, setting up new domains has never ever been so easy and straight forward. Get the domains, sign up, verify ownership with DNS records, point your MX records, setup e-mail authentication tools and you'll be running in less than a few hours counting propagation !

Pros

I've been an e-mail systems admin for over 10 years and Gmail is the cornerstone of the industry. Safety, ant-spam, retention, reliability...these are the things that come to my mind when thinking of Gmail to say the least.

Cons

It is sometimes a harsh to sync legacy tools using outdated POP or IMAP connections, they refer them to as "Less secure apps" but once you dig around you'll find a way to get things going for your clients in a bit.

Review Source

LC

Lucy C.  
HRBP  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Gmail- great app. "

April 17, 2026

5.0

Pros

I like the ease of use and the way it links with other IT software. I also like the design and additional features.

Cons

There isn’t really anything I like least. An area of improvement could be in increasing storage capacity.

Review Source

MD

Mararia D.  
Principal UI UX Designer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "One of the Most Reliable Email Platforms to use in 2025"

October 16, 2025

5.0

Pros

What i like about Gmail is that its simple to use and has a clean user interface. Using Gmail, i am able to send a wide variety of attachments and has a few bugs and issues. Overall, i love Gmail customer support as they are efficient and help me incase i require any assistance. Overall

Cons

Everything about Gmail is cool. Hence there is nothing that i dislike about it. Overall, i recommend Gmail to others.

Review Source

FH

Faith H.  
Sales Opps  
Construction  
Used the software for: 6-12 months

### "Gmail stand out "

February 27, 2026

5.0

I have always had a good experince with gmail I not only use it in for my personal email it is also what my company allowed me to use for my work.

Pros

Gmail to me is the most user friendly and visally appealing option out of all the email products I have used for business or personal reasons.

Cons

If I could add one thing to Gmail it would be to edit the search feature. I want a key word to pull up any email with that info in the subject line/ in the actual email/ in the email user name , in recently deleted all to show up .

Review Source

NN

Nancy N.  
Information Technology Manager  
Information Technology and Services  
Used the software for: 2+ years

### "A Fantastic and Efficient Email Management Solution. "

December 2, 2025

5.0

Pros

Ease of sending and receiving emails. Gmail is a great spam-blocker. Gmail is price friendly. Again, I can easily find emails using Gmail search feature.

Cons

I haven't experienced any challenges when working with Gmail since it meets email management needs and expectations.

Review Source

AB

Aaron B.  
Senior Pastor  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Gmail is the best email platform. "

June 28, 2025

5.0

Overall, my experience in using Gmail has been great. I always reccomend it to other people and use it for work and personal use.

Pros

Gmail is a first-rate email software system. I've used it for years and find it so much more user-friendly than its competitors, like Yahoo or Outlook.

Cons

I don't like the fact that there is a storage limit, however, over the last ten years of using Gmail, I've never come close to reaching it.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Gmail was a better platform, and it prevents a lot of junk mail from getting into my inbox.

Review Source

BB

Brendan B.  
Operations Lead  
Hospital & Health Care  
Used the software for: 2+ years

### "Seamless sign in"

November 18, 2025

5.0

Pros

I love that gmail makes sign in to various applications seamless across platforms. It can be a challenge to keep track of dozens of passwords.

Cons

I wish it were easier to clean an inbox. If it could auto sort by sender, that would be amazing and save a lot of headache.

Review Source

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