# Page 57 | Gmail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 57 - Is Gmail the right Email Management solution for you? Explore 13377 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/202338/Gmail/reviews

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Gmail

4.8 (13377)

[View alternatives](https://www.capterra.com/p/202338/Gmail/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 57 - Reviews of Gmail

## Showing most helpful reviews

Showing 1401-1425 of 13377 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ER

Edgar R.  
Manager  
Information Technology and Services  
Used the software for: 2+ years

### "The email tool you use everywhere"

January 24, 2022

4.0

As an email tool it seems to me an excellent option, even more so when you can create business email environments, but I must confess that the integration to which the same tool FORCES you when using a mobile device has not been very friendly from my point of view. (Having your contacts associated with your email account, almost mandatory association; the fact that you can no longer save your phone contacts on the same phone device and everything has to be associated with your email account). But in the end, today, it is still the most used email tool because every android device requires you to have a gmail account.

Pros

Currently Gmail is an email tool used by millions of users that has entered the world of PCs and mobile devices, this has somehow made it possible to facilitate the set up configuration between all the devices that the same user uses, which has its advantage for the short time used to use a new device ready to be used.

Cons

Although it is a stable tool, generally access to emails is done using a browser or an application on a mobile device or a third-party tool that allows POP3 configuration. When one uses the browser or the Gmail application, the reading or selection of the messages is a list of easy understanding and access, however, when you reply to a message or forward to other users, the history of the messages remains in the first message that was received or generated. This, from my point of view as a user, is confusing and unfriendly, because in order to see the history you have to look for the first message, enter its content, look for the history of responses. In other applications, even in Gmail first versions, the messages appeared according to the date when they are received or sent and the story was always attached and one simply had to scroll the screen to read it, they did not have to search for a specific email on a specific date.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Because mobile devices forced you to use a gmail account

Review Source

TH

Taqwa H.  
Student  
Medical Practice  
Used the software for: 2+ years

### "All of My Promotions Is on Gmail "

August 14, 2021

5.0

An effective, distinctive, and easy-to-use program that enables you to communicate with companies and universities and has many advantages besides sending and receiving emails such as uploading your mobile phone files or personal computer to Google Drive or knowing how to use Google Maps

Pros

One of the best programs for receiving emails and promotions. I open this program just to wake up from sleep and see the latest news. Once you create a Gmail account, you can subscribe and log in to almost all sites and subscribe to the latest events. To apply for a job, to continue studying and work, and to apply for a scholarship to travel abroad until all of this requires having an account on Gmail. It features a really nice and user-friendly interface and lets you compose and view emails quickly. Its free edition provides plenty of email room for E-mails and attachments. Also, my Gmail account is associated with other services such as Google Drive, Google Maps, Google Docs, and others, and this enables you to upload large files to you from your device on the Internet, in addition to high-quality security services

Cons

One of the disadvantages for me is not to download files larger than thirty megabytes, and I do not know whether the sender sees the email or not.

Alternatives considered

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Reason for choosing Gmail

Gmail has low Cost, High Efficiency, is More Organized, and has higher storage limits Other than Other alternative software.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

It was difficult for me to deal with Yahoo mail. It's Very Complicated But Gmail Was Organized and Simple

Review Source

CR

Crystal R.  
Owner  
Farming  
Used the software for: 2+ years

### "Worth the money "

August 31, 2021

5.0

Pros

It's easy to navigate and use. Helps me keep up communication with those I need to. The search tool is really easy to use and can find anything needed quickly.

Cons

Spam blocking needs a little work as well as not being connected to a robot when reaching out to customer service but those are things that can be fixed in due time.

Review Source

CR

César R.  
Maestro  
Education Management  
Used the software for: 2+ years

### "An efficient alternative for education"

October 21, 2022

5.0

With the history of use that I have given to the mail, it has allowed me to have constant communication with the teachers in my charge, to be able to create shared folders, organize the information of the staff and of course have work meetings through videoconferences.The last thing I highlight is the use of meet that has come to position this tool.

Pros

I highlight the ease of use of gmail, as well as for non-profit organizations such as educational centers where various teachers work who also have limited resources, in this way they can make use of the tool for free use, having 15 gigabytes of free storage , to mention one of the great benefits.

Cons

I value the contribution that gmail gives to various organizations, in this case to the educational environment, allowing it to be a productive means to generate information, create learning communities, generate tools for research.

Review Source

Stanley M.  
System Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Modern Email Experience"

November 9, 2022

5.0

Am a fan of using auto response and Gmail's canned response make life much easier.

Pros

Gmail has the fastest email response time with a defult of 15GB for a free account makes it the industry standard.

Cons

Gmail forced email advertising found in my promotional tabs and AI analysis of my email with intent to ses my information to 3rd party AD companies.

Alternatives considered

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)

Reason for choosing Gmail

Best user experience and google ecosystem support.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Lack of modernized approach to email

Review Source

VR

Verified Reviewer  
Stock Keeper  
Food Production  
Used the software for: 2+ years

### "Emails that you love to send and receive!"

September 6, 2022

5.0

Gmail has come to everydays life and quickly adooted by everyone. If i would have to use any othe i would have some problems while free and with that functionslity there is no competition on the internet today

Pros

Gmail is most used and liked free software if Google that speeds up everydays tasks.

Cons

The email storage is merged with google drive and the given 15GB of storage may depleat quickly in some cases. To increase the drive you have to pay subscription

Review Source

Amjad D.  
Property consultant  
Real Estate  
Used the software for: 2+ years

### "The simplest mail to deal with"

December 18, 2021

4.0

I'm not new to Gmail; I've been using it for a long time, and because of my positive experiences with it, I've continued to use it and will continue to do so; it's simple to use, and it gets the job done; simply deliver the email and its contents to the person required, while ensuring that it arrives and its contents arrive quickly.

Pros

Gmail is simple, clear, fast, efficient, and simple to learn. It's easy to transmit all sorts of files, even huge ones, which makes it my favorite email. It helps me to maintain professional contact with everyone, particularly through my work.

Cons

The categorization of emails is the best among other mails, but it is still not perfect; there are some vital emails that go to spam, and vice versa; there are some bothersome emails that continue to reach the email rather than going to spam, but it remains the best after the experience.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Gmail is better; when I used Yahoo, several of my emails did not reach their intended recipients.

Review Source

Eric R. B.  
Chief Product Officer  
Internet  
Used the software for: 2+ years

### "Gmail is a product I truly love"

September 23, 2021

5.0

I use Gmail for my personal use as well as the three companies I work for, all of them are using Gmail. I appreciate the ability to use those separate systems and store my signature, capture every bit of information I can so I can almost use Gmail as CRM, and the fact that options like scheduling email have started to show up as part of the platform.

Pros

I've used Gmail since it was first announced and it does so many things well that I have a hard time leaving it. First off, Gmail conversations is the way that email always should have been and that one innovation was life-changing. Search in Gmail is like a search of my life (for my personal account) and for all of my work (my business accounts), which I rely on heavily. I love have all communication forwarded to Gmail so I can use it in the same way that Evernote is used by others. Now that the app is starting to steal the best of Mailbox, Spark and other efficient email systems (but skipping the dopey innovations of upstarts like Hey!), I think we'll use Gmail for pro and personal email forever.

Cons

I miss the way that a Gmail search used to go across all of your documents and other Google files. I wonder if it was done from the privacy perspective but it's definitely something that I used to rely on.

Alternatives considered

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Reason for choosing Gmail

Gmail has superior search and better mail management.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Gmail had better functionality and still does.

Review Source

HAV

Héctor Alonso V.  
Encargado de tienda  
Restaurants  
Used the software for: 2+ years

### "La gestión del correo se vuelve un problema menos..."

October 15, 2022

5.0

Debido a mi trabajo, la gestión de un correo electrónico se ha vuelto una herramienta de mi día a día, y al ser de diferentes ámbitos, se volvía mucho desorden mi carpeta de entrada. Pero Gmail tiene una interfaz muy eficiente, tiene muchas ventajas a comparacion de otros sistemas para el gestión para el correo, ya sea desde su facilidad de manejo, hasta la personalización de carpetas para administrar nuestro correo.

Pros

Sin duda lo que mapuedo resaltar son las herramientas que nos permite personalizar y administrar nuestro correo electrónico, permitiéndonos un control y organización muy eficiente del mismo. Además tiene una interfaz fácil de comprender y muy buen diseño estético.

Cons

Lo que, desde un principio, se me ha hecho un detalle, es que mande a la carpeta de spam correos que no lo son, en su mayoría es muy eficiente en identificar este tipo de correos, pero podría mejorar significativamente

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Me resultó de más ayuda Gmail por sus características y herramientas.

Review Source

GD

Grace D.  
Advocate  
Individual & Family Services  
Used the software for: 2+ years

### "Love for some key features & Less love for limits in customizing some other features! "

March 25, 2023

3.0

Overall I will say gmail has more pros than cons! I use it every single day for a wide range of tasks, both professionally and in my personal life as well. I appreciate the ability to access most basic functions for free. I'm pretty sure, I would struggle to find a replacement for each and every way I utilize google every single day. I do worry about the monopoly-ish-type attributes I see in google as a whole though...

Pros

Hands down, in this moment in time, the most important & impactful feature of the gmail software is the ability to schedule send emails from both the mobile app and the desktop/web browser. My work provided email software does not make this feature available across platforms and this has impacted me negatively as a user. I suffer from attention deficits (as many of us do!) so if I am trying to send an email that has to be in at a certain time but its outside of the hours I want to be recorded sending it, then I may attempt to send it in the morning or later (depending on the situation) but I have then forgotten to do this at this later time! Gmail gets my vote for having this fully customizable feature to schedule send an email no matter how you are accessing your gmail account and has the feature easy to find every time!!! Thank you.

Cons

I really struggle with the inbox categorization. I haven't figured out how to ensure I am seeing all of the emails I am wanting to see in my initial inbox window. I have missed a few emails because I was only seeing "priority" or "important" etc.. but I would need to scroll down to "everything else" or "All mail" in order to find the one I needed to see!

Review Source

VR

Verified Reviewer  
Project Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Good for small enterprise"

December 17, 2021

4.0

Gmail is ready to use solution , does not required any sort of infrastructure deployment so its suitable for more for small enterprises but for larger enterprise , the email filtering /sorting has to be efficient. Specially if you work for a IT department you need better control emails as you may need to low priority message or message coming from a particular email to go to a designated folder which you want to a look later on. Also google chat is not so well collaboration tool ( does not provide controlling others desktop) while in screen share, this little not so good google chat makes gmail a weaker email service as Teams works great for O365

Pros

SaaS, so no client like one you need for Outlook or Lotus Notes is required, just start using the browser you have on your device. Very well integrated with other google services, like drive , google sheet , contacts so easy to collaborate Google chat integration , do not need to buy another software for meetings.

Cons

Labels are inefficient way to sort messages Automatic filter rules so that email on arrival goes to a designated folder is missing or very complex to achieve. Focused email view is missing

Reason for choosing Gmail

We got some discount as we already had Google Cloud agreement

Review Source

VR

Verified Reviewer  
SOCIAL MEDIA MARKETING  
Marketing and Advertising  
Used the software for: 2+ years

### "My experience on Gmail."

October 11, 2023

4.0

In my 10 years on Gmail, I appreciate its free service, large storage, user-friendly interface, and strong spam protection. However, concerns include privacy issues, targeted ads, security vulnerabilities, and crushing email volume.

Pros

in my 10 years on Gmail, can i tell Gmail offers free email service, large storage space, user-friendly interface, powerful search capabilities, and robust spam protection.

Cons

also in my experience i have Some concerns about Gmail include privacy issues, data collection for targeted ads, and potential security vulnerabilities. I received many many emails per day, and i dont like that.

Review Source

anil kumar B.  
Director and Founder  
Information Technology and Services  
Used the software for: 2+ years

### "Gmail, for free email and google voice."

September 6, 2022

5.0

Pros

Gmail is one of teh best freemium email solutions packed with hangouts, meet duo and Google Voice. Integrated voice and email capabilities makes Gmail superior as a product.

Cons

After watching T: Ghosts on a server, I am sure there is one in the spam folder!

Reason for choosing Gmail

Ease in scripting, automation and a stabler product

Review Source

VR

Verified Reviewer  
Customer Support  
E-Learning  
Used the software for: 2+ years

### "Customer Support Specialist"

November 26, 2021

4.0

Overall I think gmail is a good basic office email account. I do wish it had some additional features like being able to move emails to one's calendar as tasks or reminders. Many of my emails are projects and it is difficult keeping track of all of them.

Pros

The fact that it is free is nice, it also has quite a bit of storage (I have never run our even with a ton of emails sorted and filed in my folders), the autoresponder is great for the times I am out of the office), I also like the labels, I create different categories and file my emails in the folders I create for easy access later.

Cons

I don't like the conversation view, I can't follow it, it is supposed to keep your conversation in tack with the sender, I haven't found that to be the case. I keep this feature off. I also find it difficult to locate emails at times, despite a search the email won't always show up in the results. The ads are annoying, however. gmail is providing a free service so I can't really find fault with them here. I do have an issue with some of the things that don't go well. I learned the hard way that if I reply to an important message the important email is no longer in my inbox. I forget what setting messes with this, but I unfortunatley lost a lot of important emails because I responded to them.

Review Source

VR

Verified Reviewer  
Associate Director of Foundation Relations  
Higher Education  
Used the software for: 2+ years

### "17 Years Later, Still the King of the Email Clients"

July 13, 2021

5.0

Gmail is the best email client I have ever used and has never been bested in the past 17 years. It lets me do everything I want and their gentle feature overhauls (additions and subtractions) over the years have never messed up the core functionality.

Pros

Gmail's features, interface, and functionality are second to none. It's searching, composing, plug-in capabilities, spam-filtering and more all place it in a class of its own. Who would have thought in 2004, that the biggest innovation in email would come from just storing it all in the inbox and leveraging the power of search to find what you're looking for. What's more, the ability to manage all of my various email accounts from within the Gmail architecture means I never have to open or engage with a lesser email client. On top of all that, it's free. I don't know how paid email clients survive when Gmail is in the game.

Cons

Gmail is one of the few products I use where I basically have no complaints. Some of the tagging and categorizing is a bit clunky, but it more than makes up for it with its lightning-fast search and intuitive functionality.

Review Source

JKR

Jean Karol R.  
Freelancer  
Computer Software  
Used the software for: 2+ years

### "Gmail el número 1 mundialmente"

October 20, 2021

5.0

Uso la cuenta Gmail para hacer video llamadas, telefónicas, enviar y recibir correos electrónicos y archivos adjuntos. Con la inteligencia artificial que implementan en Gmail, me informa cuando ingresa un correo a mi bandeja. Me siento seguro por la seguridad con la que cuenta siempre Estoy completamente seguro de que cuando envíe mis correos electrónicos o archivos adjuntos, se recibirán de inmediato. Me encanta la opción Hangout que está disponible con Gmail, también la uso a menudo. Mi experiencia general ha sido buena con Gmail y no planeo usar ninguna otra aplicación de correo electrónico en un futuro próximo. Gmail es la aplicación más fácil de usar para comunicarse y agrupar chats y correos electrónicos. También es fácil reenviar archivos adjuntos.

Pros

Gmail es muy fácil de usar. Gmail es mucho mejor en funcionalidad y fácil de usar como Yahoo, Zoom, etc. Luego que me olvide mi contraseña en Yahoo no sabía cómo recuperarla. Fue entonces que elegí Gmail y olvidé mi contraseña y estaba preocupado ya que contaba con gran cantidad de contactos, pero felizmente está vinculado al móvil, así que pude recuperarlo. Desde ese momento por ninguna razón dejó de ser un cliente fiel a Gmail. Me gustan todas las funciones adicionales de mi cuenta de Gmail. Uso videos grupales para la universidad y trabajo. Nunca he tenido un retraso o problema con el chat de video. En general, Gmail es la mejor opción de correo electrónico para mí. Por esa razón, animo a las personas a que utilicen Gmail para tener la oportunidad de comunicarse de forma gratuita. Hay otra ventaja de Gmail que me ha ayudado mucho. Gmail hace copia de seguridad de la información que puede ser usada en móviles, ipad, etc. En mi caso uso varias cuentas en los sistemas iOS y Android y en ambos su rendimiento es el más óptimo.

Cons

Siento que no hay contras con Gmail hasta la fecha que lo vengo usando no tengo queja del servicio. Lo vengo utilizando desde hace 15 años y ni siquiera he encontrado un problema técnico o razones que piense en cambiarlo. Seguiré siendo un cliente fiel. La forma en que está configurada es mucho más versátil, compacta y ordenada que la de Yahoo en la que he estado usando durante 15 años. Realmente no tengo ninguna queja, soy un gran fan de Gmail. Uso mi cuenta de Gmail los 365 días del año y hasta ahora no he encontrado una falla que me haga cambiar por otro.

Review Source

JRS

Jose Roberto S.  
Ingeniero en sistemas  
Industrial Automation  
Used the software for: 2+ years

### "gmail robert"

October 13, 2022

4.0

En lo personal me gusta esta herramienta para el envió de información por medio de correos electrónicos dentro de una empresa o hasta desde la escuela mandar la tarea a los maestros, la interfaz es muy amigable desde la computadora o desde el teléfono celular

Pros

El software tiene una buena interfaz, fácil de manejar para el usuario ya que podemos mandar y recibir mails con fotografías, videos o documentos por medio de esta aplicación, tenemos 15 gb de almacenamiento y detecta al instante cualquier corre de dudosa procedencia lo maneja como el spam

Cons

La única desventaja seria que tiene muy poco almacenamiento al momento de adjuntar archivos lo cual puede molestar al usuario, ya que si el archivo es muy grande no nos dejara enviar el correo

Review Source

AA

Alhassan A.  
Research Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Having a fully functional gmail account is like having your own personal assistant"

June 11, 2021

5.0

My overall experience with Gmail has been truly wonderful. Without gmail's full range of options and functions, I would most likely be spending an additional 1 or 2 hours every day finishing my administrative duties. It has therefore been like having my own personal administrative assistant.

Pros

My favorite from the long list of features I love about this software are the filtering and sorting options available. One of my roles as systems administrator has my inbox flooded with upwards of 100 mails daily -- with most not requiring any response or action on my part. But the ones that needed my response kept getting lost in the vast jungle of messages. After I discovered the full range of sorting and filtering options available, we were able to develop a very effective system that always kept the most important messages separated at the top from the remaining ones not requiring any action.

Cons

The process of sending mails via google groups can be vastly improved and made much more user friendly. I also think the hangouts feature can see better integration with other messenger and direct messaging software that are probably more commonly used.

Reason for choosing Gmail

Because it was the one that came more highly suggested by associates and friends.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Because most of my contacts were using gmail accounts, and they assured me of how great the service was. And I decided to give it a try and agreed with them, so I stayed.

Review Source

VR

Verified Reviewer  
Small Business Owner  
Retail  
Used the software for: 2+ years

### "JAM Gmail Review"

August 13, 2022

5.0

While the unnecessary security measures are in place, I still highly recommend Gmail for the positive experience I have had over numerous years. Never has been complicated, and I look forward to continuing its use for emailing, period.

Pros

Gmail has quite a history as well as reputation from the 20th century onwards. I always like how quickly spam emails are gone from sight days after placing them in the spam folder. I enjoy sending emails quickly, and the reasonable response time it takes for an email to be sent back to me. I like how this has been a suitable substitute in the event the current email software hits a snag.

Cons

Gmail does not have a feature to change the background for personalization. Gmail will not allow me to go beyond a certain number of emails coming in. This is not good, because I could be missing quite a few important emails that may be coming in. I do not care for the two step verification. One step is quite enough.

Review Source

LA

Laurence A.  
Student  
Hospital & Health Care  
Used the software for: 2+ years

### "Gmail Features "

March 25, 2023

4.0

Pros

some of the most impactful features in Gmail include the spam blocker, search/filter, and email tracking features. And many users also find Gmail to be user-friendly and easy to navigate, with a clean and intuitive interface. Integration with existing business processes may vary depending on individual needs and requirements.

Cons

In the free version displays ads, which some users may find intrusive or distracting. Additionally, some users may not appreciate the level of data mining and targeted advertising that occurs as a result of using Gmail.

Review Source

SG

Shruti G.  
Recruitment Professional  
Information Technology and Services  
Used the software for: 2+ years

### "Gmail review"

November 22, 2022

4.0

Overall experience with Gmail has been great and positive as it has many features which makes the process of sensing and receiving mails very easy with more additional features.

Pros

Gmail is very helpful tool and has become an essential element in today's corporate world. Gmail has always tried to inprove itself by adding on the features with changing time and technology. Gmail has many features and the most important and helpful feature is sending the mails instantly without any delay and limitations of distance and number of files.

Cons

Gmail has many ptos but at the same time they have some cons as well, since Gmail has many features some yimes it makes the system work slowly.

Review Source

VR

Verified Reviewer  
Computer and Systems Engineer - Ph.D. Candidate  
Information Technology and Services  
Used the software for: 2+ years

### "Une messagerie électronique sécurisée et facile à utiliser"

November 18, 2022

5.0

Mon expérience globale de Gmail est très agréable. Gmail fait partie d'un ensemble d'outils développés par Google et qui rendent la vie plus facile, augmentent la productivité et la capacité de collaboration.

Pros

Mon compte Gmail est configuré sur tous mes appareils (téléphone, ordinateur, etc.) et tout se synchronise parfaitement, ce qui facilite les choses. La caractéristique qui a le plus d'impact est de pouvoir séparer les comptes personnels des comptes professionnels. L'intégration avec le calendrier et le cloud fonctionne très bien. Les filtres de mail et les personnalisations sont vraiment agréables dans l'application mobile, en plus il permet une connexion facile à utiliser avec d'autres outils Google tels que sheets, docs, drive... La possibilité d'ajouter les évènements automatiquement à mon calendrier est très utile.

Cons

Je ne suis pas fan de la façon dont Google classe les catégories de mails (Primaire, Promotionnel et Social). La fonction anti-spam très puissante et peut rejeter parfois automatiquement certains courriels qui ne devraient pas l'être.

Alternatives considered

[Zimbra Collaboration Suite](https://www.capterra.com/p/60349/Zimbra-Collaboration-Suite/)[Proton Mail](https://www.capterra.com/p/201276/ProtonMail/)

Review Source

MS

Mohammed S.  
Field Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "the new analytics features have informed and transformed our communication habits"

July 1, 2021

5.0

Gmail has worked very well for me, both in my personal communications and professional. The way it easily integrates with my google maps and calendar make scheduling appointments and sending out location and task details with my field agents very easy. And even though I don't use the chat feature often, it works excellently every time I have the need for it.

Pros

My favorite feature has been the analytics and reports component. During our online and email survey periods, this feature feeds us with all the data we need to shuffle our contact agents and ensure that the most productive ones are kept active. The sentence auto-complete and suggestion feature also improves our efficiency and output rates considerably for communications with clients making similar queries.

Cons

The 'settings' icon for your gmail when it's open can be merged with that of the general google account 'settings'. I usually get confused by which one is meant for which component. Also, the menu needs to be better optimized for easier access to certain prominent elements that are currently collapsed under other more general categories.

Alternatives considered

[iCloud](https://www.capterra.com/p/204717/iCloud/)

Reason for choosing Gmail

I didn't have a lot of people in my circle using apple devices and icloud back then, so I switched back to android and gmail.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Once I started using an android phone and needed to create a gmail, I no longer had any practical use for my yahoomail that gmail wasn't providing.

Review Source

SF

Sandra F.  
Administrativo/comercial de banca  
Banking  
Used the software for: 2+ years

### "Aunque con carencias, es uno de las mejores opciones para la gestión de e-mail"

March 25, 2023

4.0

Muy positiva, aunque con algunas quejas ya mencionadas seguiría usando este software al ser el mejor que he encontrado hasta ahora.

Pros

Su estética y accesibilidad a los correos, teniendo hasta una aplicación móvil bastante bien desarrollada.

Cons

La bandeja de spam para poder seleccionar, que correos son deseados y cuales no eficientemente y la dificultad para poder desuscribirse a paginas de publicidad que acaban llenando la bandeja de entrada de información irrelevante.

Review Source

Sarah P.  
Founder  
Management Consulting  
Used the software for: 2+ years

### "Best email service without downloading an email client"

April 28, 2022

5.0

Excellent. I've been going Gmail strong for over 15 years now.

Pros

Gmail's search function is what keeps me coming back. Outlook's search function is terrible. I love that I can also have multiple Gmail email addresses and have the email forwarded from them to the main one I use. This is helpful when subcontracting and I get assigned a company email. I have a subcontractor Outlook account that is a pain to use. I also use the labels and email filters which are super helpful. I can't stand that Outlook puts emails in a different subfolder b/c I forget to check it and miss emails. But Gmail keeps it in the inbox and applies the label to it. Gmail also has a free scheduling tool called Koalendar that is just like Calendly but better.

Cons

I don't like the ads for personal gmail or the privacy concerns. For business gmail, I don't have any ads and that's helpful. It doesn't integrate with Google meeting as well as I'd like (and Google Meeting isn't that great). I no longer use the chat function, but I used to about 10 years ago.

Alternatives considered

[Thunderbird](https://www.capterra.com/p/230507/Thunderbird/)

Reason for choosing Gmail

I like the web-based email better than a desktop client

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Yahoo Mail had too many ads

Review Source

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