# Page 60 | Gmail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 60 - Is Gmail the right Email Management solution for you? Explore 13377 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/202338/Gmail/reviews

---

Gmail

4.8 (13377)

[View alternatives](https://www.capterra.com/p/202338/Gmail/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 60 - Reviews of Gmail

## Showing most helpful reviews

Showing 1476-1500 of 13377 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

lautaro F.  
Programador  
Program Development  
Used the software for: 2+ years

### "GMAIL, solo lo mejor"

October 1, 2022

5.0

Pros

Facil de usar, es de google asi que podes acceder a todas su funcionalidades desde un "Click".

Cons

Quizas que puede tener spam si te metes en lugares que no debes. Pero es más responsabilidad del usuario que del software.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Actualidad, repidez, eficacia. Mejora un 100%

Review Source

Facundo P.  
Student  
Computer Software  
Used the software for: 2+ years

### "Fast mail service and easy to use"

December 16, 2021

5.0

Overall I use it for my daily activities, exchanging messages with my teachers, classmates and never had any problem. The servers are practically always up. The overall feel and looks of the app are good. I really like it although some more customization would be nice.

Pros

I do get the notifications in the phone app wich generally i miss with other mail apps. The spam is organices well and pretty much always sorts it well. I like that i can switch to any of my accounts however i like not having to log in again and again. Ads aren't invasive at all.

Cons

Perhaps some security to enter the app on cell phone would make the app better. It could be a PIN that you set when you download the app (and after you log in), or even, entering with biometrics. I do have my PIN set on my phone but having the option for some extra security could be nice. And i would also like a better way to view the folders. Perhaps having the option to change the interface to another that visualices the whole folders like in google drive would be nice.

Review Source

JRA

Jenny Rose A.  
Online Seller  
Food & Beverages  
Used the software for: 2+ years

### "Very accessible, secured and useful"

December 15, 2021

5.0

Gmail really helps our business in terms of notifications, we are updated everytime there's a new messages and can easily filter or search for it. Also we can block those malicious messages for our safety.

Pros

What i like most about this software is that you can relax and you're secured. You don't have to worry too much and also it is very accessible and useful for daily using. I can't leave without my Gmail. I put everything that is important to me in Gmail since i can trust the security and I am always updated thanks to Gmail.

Cons

I have no say to Gmail. Such a good software and their updates was sooo amazing. I just really love Gmail and no trouble about it.

Review Source

RAMIR

Roqueta Ana Maria Ines R.  
Real Estate Salesperson  
Real Estate  
Used the software for: 2+ years

### "Gmail is life"

October 7, 2022

5.0

For me using Gmail has helped me a lot in my business especially when I am on training or when I need to answer surveys or when I need to reply to very important messages. I love writing and doing emails as well.

Pros

For me this is the best. In fact I open and use my Gmail daily and I have more than 1 account and I enjoy using it to my advantage and it has helped me a lot in my daily transactions. Very happy and contented.

Cons

Nothing much except how I wish there will be no more spam messages that can penetrate my accounts.

Review Source

Angel G.  
Community Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "The new main for email (actually has been main for a while)"

October 7, 2021

5.0

I've been using Gmail since I was in college, all I can say is that now days most people I know has changed from hotmail to this. And yeah, it has got some issues, but when you get use to it, it doesn't even feel like a problem, because it's nothing compared to its quality. It's easy to use for young and old people, and it's a way to redeem your internet identity. 'Cause you know, here is where everyone leave those embarrassing email addresses from their emo, techno or teenage years behind and take it seriously (lol).

Pros

So, good points about Gmail: -Being part of the Google ecosystem, your same account can be used in many other apps automatically. - Its interface is customizable, so you can have your institutional colors, background, and more in here. A very nice touch. And if you use it for yourself, it can be cool to. - It's very intuitive, so you won't have trouble getting what "Primary", "Social", "Promotions", and "Spam" sections are about and what to expect. - You can check you're whole history of recent mails received by the same addresses everytime you open a single mail. - It's quick to use despite using it on pc, tablet or smartphone. - IT'S FREE.

Cons

What I don't like much about Gmail: - Spam filter can sometimes be radical and send actually important content to this section. So you should be constantly checking when you notice the spam counter augmented. - Before I wrote I liked the idea of having an email as a part of a whole ecosystem. However, its kind of frustrating everytime you try to send heavy archives like videos and then the only way to attach this file is by using Google drive. Which can be later a problem if the ones who receive your mail are not into Drive or can't open it or it's not installed on their devices, or maybe they cannot see it because you also have to edit the archive from Drive so it can be seen by others. Not so efficient! - I know Google takes it seriously when it comes to protect your information. But sometimes it's just kind of toooo much. Whenever you log in from any new device, a whole bunch of notifications and mails come raining at you asking if that was you. That could be stressing.

Review Source

Leandro M.  
CEO  
Media Production  
Used the software for: 2+ years

### "Gmail for startups and small business"

December 28, 2021

5.0

My experience with gmail has been, and still is, exceptional.

Pros

The ease of use and being a standard mail provider makes ir super easy for everybody involved. The indexation of labels and sub labels makes organizing your inbox really easy and keep everything in place and easy to find. For small business and startups it's great, also giving you scalability upon growth with gmail for business. Also recommended!!

Cons

The only con I find is that it becomes pretty addictive if you use it for work, like my self. I find myself checking 25 accounts several times a day, specially if I'm waiting for an important mail or an asap request from clients. But it's more a con of myself than gmail.

Review Source

EAG

Eizhele Angela G.  
Teacher  
Education Management  
Used the software for: 2+ years

### ""Always keep to its promise!""

December 25, 2020

5.0

Overall Gmail has given me all, the easiest and most convenient features in emailing services. That find it fulfilling in my daily works. It keeps me updated and on track at all times. It might not be perfect, but it holds its promise in giving great features for the user to enjoy. And because it updates all the time like most of the apps, we're in for surprises!

Pros

As you get and send messages, the messages are consequently assembled by the headline, regardless to the age of the content. As somebody answers to you, Gmail consequently raises all past related directives for your reference in a fell vertical string. This helpfully audit what has been talked about previously, and save you the time of looking through organizers that have you composed a month back. This element is totally priceless to coordinators, group administrators, advertising, experts, and any individual who speaks with numerous individuals and necessities to keep track of the important details of every discussion. Furthermore, with these tabs your emails are categorized depending on the content or subject of the conversation. It categorizes your inbox such as social media, billings, websites and campaigns. Also, it has spam filters that exclude unwanted or unknown emails that your not have permission to. With these features it avoids clutter in your inbox. Another thing that adds to the positive points of this app. It's easy to navigate. For the beginners they can learn their way in no time. All the tabs and buttons are there to see in a simple and organize way. The names of each tab pop up whenever your pointer touches it, so that the users can never be confused and lost to what "is" that button do.

Cons

With the hype and popularity of this application. However, it also has its downside. Unlike other new application that caters bigger screen to write their messages. Gmail has limited space which for me as a user I find difficulty in reviewing my composed messages, especially if it's long, you have to scroll it down to see it all. Moreover, when it comes to sending attachments such as docs, excel, pictures and etc. It has its own limitations. You can send several files in one email, but only small files. Bigger that 25 MB is not allowed, but rather the Gmail automatically adds a Google Drive link instead which is a bit of a hassle.

Review Source

RB

Ratulovszky B.  
Web Developer  
Computer Software  
Used the software for: 1-2 years

### "Perfect and efficient for average users"

September 5, 2022

5.0

Overall, this software is efficient and useful for average users because it is not complicated and can be perfectly used to perform simple tasks.

Pros

What I like most about the software is that it is clean, simple, yet versatile at the same time. The most useful functions do not flow together and almost everything can be monitored on separate screens or windows.

Cons

What I don't like about this software is that it has many minor and major bugs that together prevent a completely smooth use.

Review Source

Phoebe O.  
Virtual Assistant  
Information Technology and Services  
Used the software for: 2+ years

### "Google Mail"

September 4, 2022

5.0

Pros

Gmail is easy to use, impactful and makes life easy by performing a lot of life saving tasks. its amazing how one can send, receive, track, manage and prioritize mails on just one software.

Cons

no feature seems missing, Gmail is perfect in all ways.

Review Source

VR

Verified Reviewer  
Corporate QA Specialist  
Food & Beverages  
Used the software for: 2+ years

### "The Most Convenient Workspace"

September 6, 2022

4.0

Pros

It is easy to manage and customize to my own liking and organization. Tools are really helpful since it is easily-accessible and is already built-in within the application.

Cons

The storage of the application is usually not enough. You still need to buy additional storage to accomodate incoming emails again.

Review Source

Roldan A.  
Web Designer  
Marketing and Advertising  
Used the software for: 2+ years

### "Gmail at its best!"

September 5, 2022

5.0

My over experience is of course, affirmative! If I've got to use it for free without so much qualms. How do I complain?

Pros

Well, I've tried several email platforms and Gmail seems be making it more fluid to users. That is why I'm hooked. Email management is superb. Security is a par. User Experience is a breeze!

Cons

Again, in the inbox, I wonder why are not allowed to sort email according to Sender, Time, subject (maybe). These kind functionality is common sensical. Why are they still depriving there users of this.?

Review Source

AU

Anibal U.  
Operations Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Great for most user but decent for advance users"

October 19, 2022

4.0

Gmail is used on an organizational level with Guite, we only keep high level managers or supervisor with Gmail because our administration team uses it for recruiting and onboarding process for new hires.

Pros

What I liked the most about Gmail is the integration between Desktop and Smartphone, Gmail works so well with android phones that I sometime get notification first on my phone before my desktop even rings I have a new mail. There is also a lot of add-ins in their marketplace which allows Gmail to a great collaborator for other software.

Cons

The fact that Gmail still doesn't have a desktop version for Windows is what makes me use this provider less than anticipated. Just having Gmail on my phone is enough meanwhile on my desktop I manage my Gmail through Outlook

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

The lack of app software and since the app works so well on my pixel phone, I have a Gmail because its mandatory to property use an Android phone

Review Source

Hazbar K.  
Tech Solutions Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Gmail - Am email platform that keeps evolving and living up to your expectations!"

December 11, 2021

5.0

I have been using Gmail for years now, its vast set of features, strong security, high flexibility in personalizing various aspects and detailed level of managing emails makes it one of the most delightful emailing experience.

Pros

It is very powerful and extremely easy to use. One the best things about it is how it keeps evolving to revamp or improve even the tiniest aspect of a functionality or user interface/ecperience.

Cons

Honestly, there is not much that you dislike about this leading solution, but it would be really amazing to see it grow into the business office suite space and become a strong contender to existing office suites.

Review Source

Amanda B.  
CopyWriter  
Marketing and Advertising  
Used the software for: 1-2 years

### "The Absolute Go-to Mailing Service"

September 24, 2021

4.0

I am able to quickly mail my clients an invoice with gmail. It makes my business look professional and I love the fact that it is fast and efficient. I am a able to keep record of my transactions using email.

Pros

They’ve got fast and excellent mail sending and receiving in real time. Emails sync in no time. I like the fact that it quickly adjusts to the device you are using. You cannot go wrong with them. They have excellent suggestions when drafting your mail. They store all data securely and very easily accessibly.

Cons

The spam folder can be a bit too strict. You may need to save some contacts to prevent their future emails from coming to the spam folder.

Review Source

VR

Verified Reviewer  
Chief Technology Officer  
Computer & Network Security  
Used the software for: 2+ years

### "The best platform for all your email services"

November 11, 2022

5.0

This is the best platform that charges nothing to use, all the features are free thereby one can maximize every feature and enjoy the platform usage, as for now there is no an alternative to Gmail

Pros

The ability to save all my passwords on my gmail for easy retrial has made it amazing since i have all my data safely stored, I have also synced my personal data and contacts with this platform for free.Most importantly am able to handle all my emails with ease at no cost at all.

Cons

Inability to use it to schedule and book appointment via an inbuilt plugins

Alternatives considered

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Reason for choosing Gmail

The simple user interface and brand understanding of how important security is for the users made me chose the platform

Review Source

Robert G.  
Sales Representative & Business Development  
Printing  
Used the software for: 2+ years

### "Simply the best"

September 6, 2022

5.0

I use Gmail on a daily basis and I have had nothing but a great experience doing so. I would not suggest using any other email service and will alway tell my friends and family to use Gmail as their primary email service.

Pros

I love the ability to prioritize my emails, filter emails and it's ability to all but eliminate the amount of spam mail going into my inbox.

Cons

There are not many cons that I can think of and I use it daily. Though I do wish there was a faster way to assign a specific email to your spam filter by eliminating the number of steps.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

I switched because of their lack of functionality and poor user experience.

Review Source

KM

Karel M.  
Freelancer  
Computer Software  
Used the software for: 2+ years

### "My Experience with Gmail"

May 27, 2022

5.0

Love the software and would highly recommend to anyone needing an email service.

Pros

Ease of access - Gmail is a default app on my smartphone so I can access my email at any time. Easy to use - I didn't have problems finding any feature or setting that I wanted to enable, for example, two factor authentication.

Cons

User availability - Sometimes making a gmail account can be tough because a lot of email addresses are already being used so it might take multiple tries to find the right one for myself.

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

I switched because of how good the security features are on Gmail. I had so many problems on Outlook where my email had been compromised and through out all the years I have used Gmail, I have not had any issues with Security. Gmail is also a default app on my phone so it makes it easier for me to access my email. Any email notifications are instant are I can easily manage all the email addresses I have.

Review Source

MM

Mncedisi M.  
Shop Assistant  
Retail  
Used the software for: 2+ years

### "Shop assistant"

September 11, 2021

5.0

I'm able to see if I have receive my money through Gmail. If have forgotten my Facebook password my Gmail account is always the to rescue me and that really make me be more find of this product.

Pros

I like the fact that it keep me in track of my recent and old emails. Through Gmail Analystics I'm able to keep good record list of my attended emails and all. It also make it easier for me to spot spams in my emails. I'm so greatful for Gmail!!!

Cons

Some people can easily hack my account if for instant they have my cellphone with them. The is less of customer service yet in this field the are always human errors that need to be attended agently.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

I was now working for another store and I knew the problems that were related to Yahoo. Many clients that I was communicating with before were having a problem with accessing me through email. It would delay or get lost sometimes. So I had to change to a product which is more efficient, productive and frequently used by many people. Now I'm always on time with my email inbox and all. Thank you to Gmail!!

Review Source

Jeanette D.  
President  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Gmail Great For Personal And Business Use!"

September 4, 2022

5.0

Gmail is user-friendly. I love that it offers a free personal account as well as an inexpensive paid account for business. Gmail is the perfect solution for me to stay in touch with both personal and business contacts.

Pros

I love Gmail because the free personal email separates emails into Inbox, Social, and Promotions categories which allows me to focus on the more important email in my inbox first without getting distracted. The paid version of Gmail for my business allows me to offer a HIPAA compliant email to my clients with security features for client privacy. In both personal and business emails I can create Folders for greater organization and the search feature allows me to find information or contacts quickly.

Cons

For the personal Gmail account, sometimes email falls into my Promotions folder instead of my Inbox so I miss time sensitive email.

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

I own a Google Pixel phone and I find accessing my personal Google Gmail account quicker. For my business, the paid HIPAA compliant Gmail account provided an affordable solution to connect with clients while also getting all the features of Google Workspace with the MyDrive, Google Docs, Google Sheets, and Google Slides. The entire Workspace features keeps everything in the Cloud as an external hard drive.

Review Source

Prashant S.  
Architect  
Architecture & Planning  
Used the software for: 2+ years

### "Best Mailing software available"

September 25, 2022

5.0

Pros

The notification feature is very amazing. It makes me keep up with everyday important emails and saves my time. It has increased my productivity.

Cons

There is nothing to dislike about Gmail. Every feature is just amazing.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Gmail is fast and reliable.

Review Source

IL

Ivan L.  
Recruitment specialist  
Staffing and Recruiting  
Used the software for: 2+ years

### "Gmail Is the email management system ever"

September 25, 2022

5.0

It has been absolutely wonderful. It is best product in the market

Pros

I like how fast, easy, secure, reliable Gmail is in my company. I have never been bored of user interface and so many features who could.

Cons

None. I can't think of anything wrong with Gmail

Review Source

AS

Aria S.  
Design Consultant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Reasons Why Never Switched From Gmail"

January 19, 2022

5.0

I dynamically work in and outside my office in daily basis. Using Gmail on all my devices and get real time synchronization is something that makes me keep using this software for years. The multi-platform avalaibility of the software is a real big help for people like me, that not always spend my time in front of a computer to check incoming messages. I can monitor everything just from my phone.

Pros

Synchronization and integration between devices is the part I mostly love from this software.

Cons

Unwanted features and unwanted integrations between other Google products is something that I, personally think, unnecessary. People need to be free to choose what they want and what they don't.

Review Source

JMA

Janina Michelle A.  
Teacher I  
Education Management  
Used the software for: 2+ years

### "Gmail At Its Best"

December 28, 2021

5.0

Since I was still studying until now that I am already working, I have been already been using it in sending and receiving messages, as well as storing files. Right now, I can still be able to access the files I sent and sent to me ten years ago, and still be able to download them for present and future uses. I find it very interesting how this software has improved a lot, with limited access before, now to more advanced use.

Pros

Being able to access and search emails easily is very helpful to me as a teacher. It helps me save time in searching for the messages I need. With the use of the search options, I can filter and get exactly what I want. Since I receive many emails every day, especially from my students, I can immediately address their concerns by searching their name or the email's subject. I also like the auto-reply feature of this software. I no longer need to worry. It will be able to attend right away to the concern of my students or co-teachers because it has a smart, automated response (which can be customized) that will send to them the moment they send a message.

Cons

Right now, I still don't find it beneficial to me, although it is a big help to others. One day, it will come that I would appreciate it.

Review Source

MR

Mauricio R.  
COORDINADOR DE FINANZAS  
Architecture & Planning  
Used the software for: 2+ years

### "Gmail - Lo mejor para empresas"

September 7, 2022

4.0

Pasamos de hacer un cambio de outlook a gmail, y siento que este fue el cambio más importante realizado en los últimos años. El poder importar mis correos de una plataforma a otra fue un factor decisivo , ya que incluso puedo consultar correos anteriores a la implementación del gmail en la empresa.

Pros

GMAIL es la mejor herramienta de correo en el mercado, la facilidad de carga y compatibilidad con cualquier dispositivo de computo y móvil hace de esta una aplicación al alcance de todos. El que le puedas agrear con facilidad las extensiones de google lo hace perfecto para acomodarlo a tus necesidades.

Cons

No hay ninguna funcionalidad que no me guste, al contrario siento que es muy amable con otras aplicaciones como grammarly, calendarios, etc.

Alternatives considered

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Reason for choosing Gmail

Costos y facilidad de capacitación para todo el equipo.

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Funcionalidad y sistemas colaborativos.

Review Source

RH

Rajnish H.  
Management Intern  
Civil Engineering  
Used the software for: 2+ years

### "Best and commonly used platform for sending and receiving mails."

September 6, 2022

4.0

My overall experience with Gmail is excellent.

Pros

The best thing about Gmail is that it is easy and convenient to use. The User Interface is quite simple. Another good thing is that it is compatible in every device. Also, mails are categorized and unwanted/harmful mails are blocked and sent to the spam folder. Another good thing is that it is easy to search for a previously received email and all the searched mails loads up in seconds. Also, we can block certain email address ourselves to stop receiving mails from that address. Another thing I liked about Gmail is that it is extremely easy to switch from one gmail account to the another and is beneficial for those having more than one gmail account.

Cons

The thing I disliked about gmail is that it is difficult to keep track of those contacts with whom I send or receive mail on a daily basis. Also, Gmail does not allow much customization to the user.

Review Source

Similar Products

Featured

## Related categories

[Email Management](https://www.capterra.com/email-management-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.