# Page 62 | Gmail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 62 - Is Gmail the right Email Management solution for you? Explore 13325 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/202338/Gmail/reviews

---

Gmail

4.8 (13325)

[View alternatives](https://www.capterra.com/p/202338/Gmail/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 62 - Reviews of Gmail

## Showing most helpful reviews

Showing 1526-1550 of 13325 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TW

Taralee W.  
Customer service representative  
Telecommunications  
Used the software for: 2+ years

### "Superb in a class to it's self "

October 9, 2022

5.0

It is amazing I just love using Gmail and not switching

Pros

Because if how user friendly and reliable gmail is everyone these days have an Gmail account in comparison to any other one out their not hard to reset password easy to navigate blocks spam messages and not important messages. And it so easy to navigate that you do not have to call customer service. It's just perfect.

Cons

Wish I could do some customize of my own but not a big deal .

Review Source

CFC

Cristian Fabian C.  
Estudiante  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Los módulos de Gmail y la interfaz dada a usuarios nuevos y antiguos"

October 20, 2022

4.0

Me parece excelente, la herramienta es la parte mejor desarrollada de software actualmente y un una herramienta indispensable a la hora de tornarse en el mundo digital y operativo del desarrollo de mercado digital y gestión empresarial.

Pros

Me gusta que permite que sea adaptable a todos los usuarios que lo requieran, teniendo en cuenta que en su mayoría estamos relacionados con su desarrollo, su personalización y uso; es la ideal para la implementación de cualquier usuario y empresa, teniendo herramientas en conjunto que dan una potencia en desarrollo empresarial y gestión de esta.

Cons

Se torna un poco confusa a la hora de desarrollar la aplicación mas a fondo ya que no es dada una guía establecida para identificar todo el potencial del esta herramienta, la cual no es aprovechada totalmente por usuarios con poco conocimiento

Review Source

VR

Verified Reviewer  
Front-end developer  
Information Technology and Services  
Used the software for: 2+ years

### "Efficace e facile da usare"

March 26, 2023

4.0

Pros

Oh certo, ci sono così tanti vantaggi nell'usare Gmail che mi chiedo come facessimo a gestire la posta elettronica prima di questo servizio! Per esempio, chi vuole un'interfaccia utente ordinata e intuitiva, o una potente tecnologia di ricerca per trovare rapidamente ciò di cui hai bisogno nella tua casella di posta? E chi vuole una funzione di blocco spam efficace, o la possibilità di personalizzare le etichette e gli avvisi di notifica? E, naturalmente, chi non adora la funzionalità di tracciabilità delle email, che consente di sapere esattamente quando e come i mittenti stanno spiando la tua casella di posta? Oh, sì, ci sono così tanti vantaggi nell'usare Gmail che non potrei elencarli tutti... o forse potrei, ma non voglio farti venire il mal di testa!

Cons

Beh, se proprio devo trovare degli svantaggi nell'uso di Gmail, potrei menzionare la funzione di tracciabilità delle email che può essere considerata invasiva della privacy. Inoltre, il monitoraggio delle email può causare problemi di sicurezza informatica e rallentare la velocità di apertura della casella di posta. Alcuni potrebbero anche lamentarsi dell'elevato numero di email promozionali e pubblicità che si ricevono nella casella di posta di Gmail. Inoltre, per gli utenti che preferiscono una maggiore personalizzazione, le opzioni di modifica dell'interfaccia utente di Gmail possono risultare limitate. In generale, tuttavia, questi svantaggi sono relativamente minori rispetto ai vantaggi offerti da Gmail.

Review Source

ES

Elisha S.  
Operations Manager  
Accounting  
Used the software for: 2+ years

### "Best Calendar and Email Management Platform !!! "

March 26, 2023

5.0

We love using Gmail! We have been using it for several years and we've never had any issues or complaints! We would highly recommend!

Pros

We love how gmail easily integrates with our CRM, allowing for seamless triage management!! We have ease of use working from anywhere knowing we don't have to worry about emails or missing client queries!

Cons

Gmail is a phenomenal product! There are so many google apps to connect to and collaborate with the team! I wish they had their own version of Calendly!

Review Source

giorgia B.  
Cassiera  
Supermarkets  
Used the software for: 2+ years

### "Semplice e intuitiva"

January 21, 2024

5.0

La mia esperienza complessiva è buona non mi da particolari problemi, è aumentata la sicurezza ti da la possibilita di mettere nei preferiti email importanti. Per quanto mi riguarda gmail è una buona email

Pros

Di gmail mi piace molto la possibilita di gestire piu account contemporaneamente, la facilita nell'utilizzo e la gestione delle email in maniera rapida e veloce la possibilita di dividerle in cartelle, sul fattore sicurezza e migliorato molto hanno inserito l'autenticazione a due fattori, ed anche dei codici istantanei che puoi generare solo tramite il dispositivo principale

Cons

Di gmail non mi piace il fatto di non poter mettere la priorità nelle email in uscita non si puo richiedere la conferma di lettura e nell'ultimo periodo ha problemi con la sincronizzazione delle email in entrata

Review Source

QB

Quishea B.  
Customer Service Representative  
Consumer Services  
Used the software for: 2+ years

### "Awesome email service! My absolute favorite! "

November 17, 2021

4.0

Gmail is awesome! It’s one of the easiest email services to use. It’s very professional and it allows you to organize your emails according to your preference. I enjoy how fast I receive emails through gmail and how it stored drafts. It’s is overall the best service to use.

Pros

I love gmail because it is so easy to use. It is my absolute favorite email service. I also enjoy the chat and video conferencing features it has. One thing I enjoy the most of the search feature since I have tons of emails coming to my inbox at once. I am able to find any email that I may need at the time. Another thing I like it the themes. There are plenty to choose from to personalize my inbox. I always go for the girly themes.

Cons

I hate that spam emails make it pass the spam system. I find myself reporting those emails to spam often. I also dislike how fast the inbox can get full over time. I usually have to go through and delete a lot of my promotion emails to have more storage space available.

Review Source

Devis S.  
freelancer  
Insurance  
Used the software for: 2+ years

### "Nothing better for online email, even for managing non google accounts"

September 8, 2022

5.0

I have maolti gmail accounts, for work, for private life, to do online "experiments," to take advantage of the 15GB available for free per Gmail account and shared with Drive for documents, excel sheets and everything else. I archive all important documents that come in via email because it's basically a secure free cloud. I don't know what I would do without it, similar services are not as efficient, usable, easy and fast.

Pros

\-easy -fast -efficient -integrates with all google products -it integrates with third parties, "mail merge" with chrome app and much more, Zapier for example -you can manage other smaller and inefficient email boxes directly from Gmail free version with its 15GB space, spam filters and all features. Also private domain business email

Cons

\-it's amazing that from the email search bar of the world's most powerful search engine, you can't easily find an old email

Review Source

tP

thayrini P.  
atendente/ vendedora  
Telecommunications  
Used the software for: 2+ years

### "Fast and Intelligent Response Facilities"

March 25, 2023

5.0

several relevant factors that bring us great importance to streamline personal and professional tasks

Pros

e'mail has a great practicality where it brings us information of great importance that

Cons

it may occur from some instability or crowded email box or it goes to another location as a spam box

Review Source

BD

Bethany D.  
Editor  
Publishing  
Used the software for: 2+ years

### "I always come back to Gmail"

May 18, 2022

5.0

Pros

I've tried quite a few different email clients, both for personal and for business purposes, but nothing competes with Gmail in my eyes. To me, the biggest benefits are the ease of creating and using multiple accounts, the better-than-average search feature, and the powerful filtering feature. These three aspects are key to keeping me organized—I can separate personal, professional, and spam content, quickly navigate past emails to find key terms from past messages, and set up automatic features that keep my inbox clean while still enabling me to save all the emails I'm interested in receiving. I'm also really loving Gmail's integration with my Calendar(?), which pulls important deadline dates from my emails and gives me push notifications to remind me to take action!

Cons

Over the past few years, I've only had two major concerns about Gmail! First, I don't find the Social and Promotions inboxes to be well-designed enough to be worth using. The delineations tend to feel arbitrary, and I don't personally find it to be a time-saver. I would personally prefer inbox options that made it easier to pull out emails TRULY sent directly to me (not sent to an email list or even BCC recipients) and perhaps an inbox that pulled out emails mentioning dates/timelines/expiration dates so that I could prioritize those. Second, I find the Auto-Responder system frustratingly basic. Right now, it suffices to set out of office alerts for vacations, but it's a bit "all or nothing"—on or off, directed to everyone or not. I would like to see two options: (1) the ability to set recurring Auto-Responders to reflect recurring time off or similar and (2) the ability to set Auto-Responders to reply only to those with whom a user has NOT previously corresponded. Right now, the system allows users to set responses to Contacts Only, but adding every person with whom one corresponds to one's contacts is incredibly time-consuming. Being able to do so in bulk or use another workaround would be incredibly helpful!

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

I prefer not to download an email client, and I didn't care for Outlook's search.

Review Source

CS

Carlos S.  
Integrated Management System Responsible  
Automotive  
Used the software for: 2+ years

### "Gmail - solução gratuita para email pessoal"

October 7, 2022

3.0

Solução util para uso particular sem grande responsabilidade, sendo que não é solução para uso profissional.

Pros

O facto de ser uma ferramneta google permite integrar outras ferramentas facilmente, assim como possibilita um registo fácil em diversos serviços.

Cons

Falta de segurança e falhas constantes na utilização. Dificudlades de integração com dispositivos IOS.

Alternatives considered

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Reason for choosing Gmail

Maior simplicidade e compatibilidade com outros softwares.

Review Source

CR

Carl R.  
CDL Driver  
Food & Beverages  
Used the software for: 2+ years

### "Really solid and great for newbies to the industry "

June 3, 2021

4.0

I like it. It’s been nice to use it over the last few years and I hope we never move away from it just because everyone is able to work with it so easily.

Pros

I love that it’s simple to use, the features it has are also simple to take advantage of. Things are laid out nicely and easy for people who are new to computers or are new to that particular type of software (gmail) it’s really easy to grasp after a few hours of playing around with it.

Cons

I think things could be set out better and although the features are nice it lacks the expansive features that you might find in a more expensive package.

Review Source

SR

Saba R.  
PhD student  
Biotechnology  
Used the software for: 2+ years

### "Best way of communication "

November 10, 2022

5.0

I have very good experience as it provides free storage for emails and files.

Pros

I like the different categories of inboxes such as personal, social and promotions. This saves tons of time as I don’t to filter unwanted email. I can manage my contacts and files in the emails. Gmail effectively filer the spams and junk emails which could hack your days with fake link. It gives suggestions of contacts while typing names in the sender so contact management is very easy. It doesn’t send notifications for spam emails so it saves a lot of time for me.

Cons

The attachment of document is sometimes difficult which can only be possible if we upload the file first in Google drive and then send it as a link. However many receivers face difficulties in opening that file link and reports that they can’t access the file. This could be improved by fixing the capacity of attachment of a file.

Review Source

SS

Shubhendu S.  
Cloud Security Engineer  
Computer & Network Security  
Used the software for: 2+ years

### "Review of Gmail "

September 7, 2022

4.0

Although Gmail has some limitations and bad ui but it is benificals for all users and supports all types of mobile devices

Pros

Gmail is easy to use and user friendly . user can easily do label on email and connnect with vendor for third party integration too. They provide hassle free customer support. Gmail is generally supported on different mobile and desktop web versions too.Easy to use .

Cons

Overall Gmail experience is good but it has a few drawbacks too with compare to other mail providers like outlook by microsoft or zoho . Gmail UI and UX is not much user friendly . After update it become worst ,need to think about that too.

Alternatives considered

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Reason for choosing Gmail

just beccause most of the users are on gmail

Review Source

pM

prasuna M.  
Bachelor of Engineering in Mechanical Engineering  
Machinery  
Used the software for: 2+ years

### "Gmail, ein Top-Tool für alle, erstklassige Funktionen, benutzerfreundlich, sehr günstig."

March 26, 2023

5.0

ich liebe es sehr, ich benutze es seit 10 Jahren und werde es mein ganzes Leben lang für private und geschäftliche Zwecke verwenden. wenn sie die Schnittstelle ein wenig ändern würden, wäre es viel besser.

Pros

Sicherlich hat jeder mehr als ein Gmail-Konto und ich bin einer von ihnen. Es ist wirklich eine große zu verwalten, die Dateien Ordner und für geschäftliche Zwecke.Die Verwaltung meines persönlichen E-Mail-Kontos ist wirklich einfach, da ich es von meinem Smartphone aus nutzen kann. Gmail hat auch eine gute Erkennungsrate für Spam-E-Mails, und ich muss meinen Spam-Posteingang fast nicht mehr überprüfen, da sie wirklich gut zwischen legitimen und Spam-E-Mails unterscheiden können.

Cons

es hat keine großen Nachteile, viele nicht abonnierte Mails bekommen wir als Marketing Mails. Manchmal lädt es sehr spät und nicht in der Lage, Mails in der Zeit zu erhalten.

Review Source

mK

maicy K.  
student  
E-Learning  
Used the software for: 2+ years

### "A good free email software provided by google."

October 20, 2022

5.0

Gmail has been of great help especially to E-learning .students can interact with the teachers easily and access study materials from teachers as well.

Pros

while sending documents ,Gmail enables you to attach your document directly this is a wonderful service especially for students.

Cons

A lot of spam messages .its sometimes slow therefore emails stay in queue for sometime before being delivered.

Review Source

LMS

Llana Melissa S.  
Online Instructor  
E-Learning  
Used the software for: 2+ years

### "Always in the Loop with Gmail"

November 14, 2022

5.0

The moment I switched to Gmail years ago I felt that I finally became professional. I love how Gmail is an effective work partner which helps me keep my email communications open and my messages well-organized.

Pros

What I like most about this software is I can rely on it as my professional work email. I am 100% sure that I receive all the emails so I can promptly respond to them. I like how I can also organize my mails through labels and stars and even choose what mails to spam.

Cons

I hope Gmail collaborates with email signature creating softwares or maybe create its own templates for email signatures.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

When I was hired for an Accounting job, my foreign employer admitted to me he felt like I wasn't a professional because I used Yahoo Mail. He said everyone used Gmail and he felt I was behind. When I switched, I realized what I was missing out on. I never went back to my old email anymore.

Review Source

LE

Liora E.  
writer  
Media Production  
Used the software for: 2+ years

### "The standard in most industries "

October 11, 2022

5.0

I’ve used google for a long time in my personal and professional life. It’s the best email option out there by a long shot.

Pros

Gmail is now more or less the standard in most workplaces and for good reason. The email boxes come with a lot of storage, ample security and and overall pleasant interface. There are ways to create folders and filters and the search functionality can help you find even the most obscure email. Files live inside the emails, so you essentially have backup copies of important files if you send them to anyone. It’s hard not to like gmail for all of these reasons.

Cons

Gmail is good, but it’s not perfect. I’ve had important emails land in spam because incredibly stringent spam filters are the default. Gmail also periodically glitches on my iPhone. Something about the interface of Apple’s email app and gmail’s login periodically causes my account to require a re-login on my phone. It’s happened if several different iphones and I’m not sure if Apple or Gmail are at fault.

Review Source

AC

Anthony C.  
Rail Systems Engineer  
Construction  
Used the software for: 2+ years

### "Anthony's Review "

January 14, 2022

5.0

Gmail is probably my most used app, I use gmail every day without fail.

Pros

I like that the software ties in to other pieces of software such as Google maps, Chrome, pay, and play. I can also activate the software across multiple devices, effectively joining my devices together for ease of use.

Cons

I would like to be able to undertake a web search directly from gmail, a web search tab within gmail would save time closing one app and opening another, plus a search from gmail could auto fill registration when prompted. If a site asks you to enter all your details, they can be populated automatically because you are searching from a secure login. The aforementioned auto-login would have to be subject to the website and security measures.

Alternatives considered

[Microsoft OneNote](https://www.capterra.com/p/227211/Microsoft-OneNote/)

Reason for choosing Gmail

Gmail, suited me better and provided the link to my other products.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Convenience and product improvement

Review Source

Neelam R.  
Freelancer  
Marketing and Advertising  
Used the software for: 2+ years

### "For your professional need "

August 9, 2021

5.0

I am using Gmail for the past 10 years and I have never faced any issue till now, I log in to all other platforms with Gmail and it helps me to sign-up very easily. I really like the Gmail interface as it's very user-friendly, I organize my emails by creating labels for different types of emails. Gmail gives 15GB which is quite enough for your emails and data.

Pros

Gmail is compatible with multiple platforms with just one click it helps to sign-up on various platforms and with one email ID, I can access all Google products. Another best feature is having multiple profile/tabs for email Gmail accounts so that I can manage each account individually now I don't need to log out all accounts in order to sign out one account.

Cons

I wish I can undo it if an email is deleted by mistake.

Review Source

SH

Saqib H.  
Mechanical Engineer HVAC  
Facilities Services  
Used the software for: 2+ years

### "General Review of Gmail"

October 11, 2022

4.0

Sending and receiving important messages Receiving job openings and news letters Emails can be kept as legal records of communication Easy to use Accessible in seconds when required.

Pros

1, User friendly with a good interface ( i don't know if i am well familiar with it since a decade and habitual to it or for it is the same case). 2, Name labels give me an impression that these are literally boxes in a Post office and all specific boxes are labelled. CLASIC 3, Contact integration. It integrates my phone contacts and Gmail contacts. 4, Chat option is best 5, I am in saudi arabia and Gmail supports Arabic language.

Cons

1, honestly , there should be a recycle bin with unlimited time and storage...right now the deleted mails are vanished in few days. 2, out going mail storage capacity should be increased as sent mails are also as important as incomings are. 3, I can not send application or software through Gmail.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

1, Trend 2, necessity as it is necessary for android users 3, Innovation,

Review Source

AC

Arnaldo C.  
  
  
Used the software for: 2+ years

### "Gmail an app that promises!"

October 27, 2018

5.0

Pros

Gmail has been my favorite email app for more than 8 years, I must say it is an incredible application, I use it every day since I constantly receive emails from clients, partners and work, so I need to check my email trays constantly, I must say that it has never hit me or given me problems so the stability of the app is excellent. In addition to this gmail has a number of add-ons that you can use to benefit, such as google drive, google hangouts and google + it is amazing how you can have everything within a single application and how they complement each other. Gmail is a very easy application to use since in the main screen you can see all your messages directly, besides this you have a menu in the left part of the screen where you can choose the messages of promotion, social and normal messages, apart you have other options such as sent messages, spam erased among others ... Another incredible thing about this app is that you can change gmail accounts very quickly and easily since it allows you to log several accounts at the same time and change them with a single click. the app is also very fast, the time that you have to wait for the new and old messages to load is very fast and this is an advantage when you want to respond to messages quickly, besides it has the function of writing several messages at the same time and leaving them as drafts waiting for you to come back and finish them and this is great!

Cons

Well, because not everything is always good, there are few things I do not like about the gmail app and one of them is that when you write a new message and add some files it is a bit difficult to do it from the phone, if you could do it a little simpler would be great, another thing is that when I send a message I do not get the notification of message sent or message waiting to be sent or message sent so I never know if my message has been sent really. For my part these are the only things that I dislike, everything else I like and I'm happy with the app, I really think it's excellent!

Review Source

JK

Josheoni K.  
Boss  
Research  
Used the software for: 2+ years

### "No other like it!"

October 8, 2021

4.0

Overall experience is on a scale 1 through 10 10 being the best I give it an eight out of 10 and personally I still going to be a loyal dedicated customer.

Pros

What I like about Gmail is that it's easy and simple-to-use. I use it everyday more than once and Gmail is the only software email I use. Not only can you send emails you can now do video meetings. It backs up your contacts as well as important emails you want to save. You can link other accounts, sync accounts, and have access to this software on your mobile, laptop, tablet and desk top computer! I've been using it for 10+ plus years and proud to say Yes I use Gmail!

Cons

There really is not anything about this software that I don't like but if I would have to say something about what I least like about the software is that when I block an email or sender I wish that it would delete as well not send it to trash. Just completely delete. And on mobile it is so hard to delete a group of messages on mobile you can on the delete one at a time so if you have a 567 emails you have to delete that all one by one there's no option to select all.

Review Source

VR

Verified Reviewer  
Junior Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "The best email service and email provider out there."

November 11, 2022

5.0

I would choose Gmail over any other email provider because it can be secured with Two-factor authentication. I get my email notifications and reminders on time. Gmail is also linked with multiple apps so I can use various google services and other software without much hassle.

Pros

The main feature I like about Gmail it is a Single Sign On service that makes it easy to use all the other services in the Google Ecosystem without creating new accounts for each application or service. It is also free of cost to set up but you can pay to have more features like email management and professional email.

Cons

The thing I liked least about this software is that important emails are often categorized as spam and I have a hard time finding them. The other thing I do not like the most is when you have a lot of unread emails it is really tedious to clear them one page at a time. Sometimes sending files with code may be an issue too just because they just have some code in the file, Gmail flags it as a virus.

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[Proton Mail](https://www.capterra.com/p/201276/ProtonMail/)

Gmail is free, easy to set up and use, and has more features than any other alternatives out there.

Review Source

AT

Aaron T.  
Business Development Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Gmail Use in the Marketing world"

December 2, 2021

5.0

Pros

Easy to learn, low learning curve, user friendly for all to pick up and utilize. The features such as auto responses, contact management, integrations with other tools to help expedite use (such as predefined emails), and the turn around time of incoming/outgoing mail are vital for use in the marketing industry.

Cons

The only flaw that I have encountered is the spam filter auto filtering some emails directly into the spam folder. I haven’t determined what the flag is that is doing this (this has only occurred roughly 5 times in two years time), but can delay some responses to clients if not checked every other day.

Review Source

Özge K.  
Social Worker  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Review for gmail."

September 28, 2022

4.0

I've been using it for as long as I know myself. I will recommend it to everyone if it can give a little more confidence.

Pros

This is a program that I am very used to. It looks very familiar to me. I open and check my mail every day and I do this very quickly. It blocks spam e-mails before they get in my way, saves me time, so I'm protected from viruses. I also like the timer part, it can send the mail without me when I want. Apart from that, the extension is very compatible with other sites and does not cause any difficulties.

Cons

What I don't like is actually my security and privacy concern. I am worried about my data being stolen and shared. I don't know how useful it is to increase security measures. Also, when sending an e-mail, I think the size of the ones added to the content should be increased. Because when I upload the file, it sends it with the drive link, if it exceeds 25 mb, this becomes difficult, too.

Review Source

Similar Products

Featured