# Page 66 | Gmail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 66 - Is Gmail the right Email Management solution for you? Explore 13325 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/202338/Gmail/reviews

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Gmail

4.8 (13325)

[View alternatives](https://www.capterra.com/p/202338/Gmail/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 66 - Reviews of Gmail

## Showing most helpful reviews

Showing 1626-1650 of 13325 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AK

Anish K.  
Freelancer  
Computer Software  
Used the software for: 2+ years

### ""Gmail: a very secure and well-organized E-mail service!""

September 24, 2021

5.0

I use Gmail almost every day. I use Gmail to send or receive emails with the attachment files such as photos, videos, images, PDFs, etc., and sometimes I use this for an important group meeting.

Pros

The interface of the software is very simple and user-friendly. Its security algorithm is very advanced and strong because of the following features; a) 2-Step verification b) Recovery phone number and email address c) Spam folder d) Notification for every action. It is a well-organized email service. You receive your emails in one of the following folders; Primary, Social, Promotions, and Spam. And, further, according to your requirements, you can place these emails in Starred or Snoozed or Important folder. When you start writing an email and for some reason, you close the page/tab then that email is saved in the Draft folder automatically, and if you delete any important email mistakenly then, you can recover it from the Bin folder. You can also very easily search unread emails. You can sync your phone and tablet with one Google account.

Cons

Honestly, I have no such issues with this software but there is one thing that annoys me, which is sometimes I get my important email in the spam folder. And, one more thing its free storage capacity is only 15 GB which is shared across Google Drive, Gmail, and Google Photos.

Review Source

Danielle N.  
Video Editor and Social Media Content Creator  
Design  
Used the software for: 2+ years

### "Highly Flexible Email App"

October 21, 2021

5.0

Gmail is an amazingly sophisticated tool. You can keep it simple to start. But when you're ready, you can dig in and see how you can make it work best for you, your workflow and how your brain works. Although Gmail includes other features, such as online meeting tools, I have only been using for email.

Pros

I love the interface. I find it much cleaner than other platforms. It lets you focus on your email without all kinds of other clutter crowding out the reading space. Gmail also has a handy mobile app which makes managing your email from any device very convenient. Gmail is independent of your internet provider. Internet providers commonly include an email address, but if you change providers you have to figure out what to do about that email address.

Cons

Because Gmail is an amazingly robust tool, you could easily miss features unless someone tells you about them and how they might be used. I would suggest looking up some YouTube tutorials to get an idea of the options available. One issue I come across more frequently than I feel I should is Gmail "forgets" what I've "taught" it. For instance, if an email ends up in SPAM or the Promotions tab but it's not, if we drag said email to the Inbox, the next time we get an email from that Sender, Gmail is supposed to "know" to put it in the Inbox. Sometimes it will remember for a while, and then suddenly forget; or sometimes no matter how many times I "tell" it, Gmail just doesn't "get it." A relatively minor nuisance compared to Gmail's benefits, but it can be a bit annoying.

Review Source

True H.  
Filmmaker  
Entertainment  
Used the software for: 2+ years

### "Gmail, easy has never been so easy!"

January 17, 2022

5.0

Pros

I have been using Gmail for YEARS! I love the features they have added since I've started using, the Google drive, documents, templates, the ease of organizing e-mail folders, the spam blocker. Seriously, what is there NOT to like!? Gmail separates promotional mail, social and general, and spam mail as well. That alone is a HUGE help! Spam is automatically deleted after 30 days and the use can set up timed deletion for other e-mails in the trash folder. The are truly far too many pros to list but, Gmail's organizational tools to keep your inbox clear and clutter free, plus the Google Drive storage options, plus the add-ons, plus other marketing tools if needed puts Gmail ahead of other digital mail platforms.

Cons

ZERO. There is literally nothing that I like least about Gmail and would be hard pressed to find that anyone has any cons.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Yahoo was just "too busy" for me. I like that Google is separate. I don't have to see ads every time I go to login to my Gmail account. Gmail's overall aesthetic is just cleaner and more simplified.

Review Source

VR

Verified Reviewer  
Finance Manager  
Information Technology and Services  
Used the software for: 2+ years

### "The best email solution"

September 3, 2022

5.0

Overall I have a fantastic experience with Gmail and it is my default email client since more than a decade now. I have used it for various purposes like storage of important documents, remote collaboration and digital marketing.

Pros

Gmail is a great email solution for both individuals as well as enterprises. It has various benefits like capability to send big size emails without lags, storage plans as per requirement, robust search functionality, online meeting collaboration, easy integration with MS Outlook, etc. On the top of it, it is completely free for lifetime. Apart from internal communications, this can also be seamlessly used for digital marketing and promote your businesses.

Cons

One thing where I feed Gmail can improve is the organization of the emails. A lot of times, we miss out on important emails just because the organization is quite traditional. Also, it is chargeable if you want a storage of more than 15 GB. They should consider to increase the free storage space.

Review Source

KH

Krouni H.  
Entrepreneur  
Information Technology and Services  
Used the software for: 2+ years

### "The best email service!"

September 9, 2021

5.0

I use my Gmail account for a variety of purposes, including sending and receiving emails, attaching files, and making phone calls. I have an uncanny ability to recall emails. When I send emails or attachments, I have complete confidence in their fast delivery. Gmail's Hangout feature is fantastic – I use it frequently. Gmail has treated me well, and I want to continue using it. Gmail is the most user-friendly alternative for communication and organization. Attachments are very simple to send.

Pros

The long term Gmail makes it simple to back up data and store it all in one place. Attaching files to Gmail saves copies of your data on Google servers. If your PC breaks, your Gmail data stays on the server. By storing it all in the cloud, you may access it from any computer. If you need a new computer, just get the data you sent yourself. Online storage with Gmail is simple. Label and categorize your emails so you can easily send attachments. This makes your data easy to find. If you can't find your emails using folders or labels, Gmail's powerful search tool can assist. It also allows you to access your Gmail storage space through FTP, making it appear like a conventional client (FTP).

Cons

Another downside of Gmail is its distant storage. Gmail requires an Internet connection. If you don't have Internet access, you can't access your Gmail storage. Make backup copies of crucial files stored on Gmail in case the service goes down or you lose connectivity. Gmail's maximum file size is 25 MB. To maintain a larger file, like a picture, you must break it into smaller components or compress it. Some cases will be difficult, if not impossible. Plus, Gmail's capacity is limited by Google's own.

Review Source

Lindsey Raye P.  
Growth Marketing Specialist  
Public Relations and Communications  
Used the software for: 2+ years

### "GMail is the Superior Mail choice "

February 18, 2024

5.0

Pros

It’s easy to use, search, save, reply. You can access it everywhere

Cons

It allows you to be tracked by everything you used google to log in with

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Yahoo was too clunky and too much spam allowed

Review Source

MMD

Majeed Mohammed D.  
Field Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Effective communication made easy"

July 29, 2021

5.0

I rely on Gmail for about 90% of all my official communications. Synchronization across multiple devices and ease of use on mobile devices means that I never have to lose any productivity when I am away from the office or my PC. And the great array of Google products I am able to access directly via Gmail reduces my workflow interruptions to the barest minimum.

Pros

The best part of using Gmail is that it serves as the easiest and most practical conduit to the bulk of other really amazing and complementary google products and services. Beyond making email communication very easy, integration with Google calendar means that I can easily feed invitations directly from my inbox unto my calendar, strike up follow-up conversations with email contacts in Google Chat, or save email file attachments directly to my Google Drive, etc.

Cons

On mobile devices, the newest update makes it a bit more difficult to easily detect unopened emails from opened ones. The font bolding is a bit less profound now and can present a challenge to the visually challenged.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Better security guarantees and integration with complementary products.

Review Source

MS

Manette S.  
copywriter  
Marketing and Advertising  
Used the software for: 2+ years

### "The full-featured free e-mail software to use! "

September 13, 2021

5.0

Overall, I prefer it to other free e-mail accounts I've used and it is very fast and easy to use and deploy.

Pros

I love how I can easily mark my e-mail messages using color-coded symbols so that I know what their category of importance is and easily find them through such. I find that Gmail is intuitive to use.

Cons

It is kind of difficult and tedious to delete emails in bulk. I had to apply a filter to do this and it still did not do more than fraction of the emails I wanted to delete and so I had to keep refreshing the page and deleting only the e-mails that were shown on one page instead of all the other pages.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

It was recommended to me by a friend who used Gmail for a few years before I did.

Review Source

VR

Verified Reviewer  
editor  
Marketing and Advertising  
Used the software for: 2+ years

### "La mia prima casella di posta digitale"

January 7, 2024

5.0

Uso quotidianamente Gmail sia in ambito professionale che personale, preferendolo a tutti gli altri sistemi di gestione di posta elettronica.

Pros

Trovo in Gmail uno dei software di riferimento assoluti di Google. Semplice, comodo e di facile utilizzo. Comodissima l'integrazione con il proprio account Google e tutta la sua Suite.

Cons

Non ho mai avuto problemi con Gmail, pertanto non segnalo nulla

Reason for choosing Gmail

Integrazione con la suite di Google, molteplici utilizzi

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Ho abbandonato la mia prima mail, perchè ricca di spam e iscrizioni indesiderate, trovandomi subito a mio agio

Review Source

BB

Bruno B.  
Profesor  
Primary/Secondary Education  
Used the software for: 2+ years

### "Gmail, es el mejor correo"

October 20, 2022

5.0

La experiencia es muy buena, aumenta la productividad y permite el uso de una cantidad de herrameintas aplicables a nivel laboral en el día a día.

Pros

La facilidad de uso, la gratuidad y las distintas herrameintas asociadas cómo el chat, los correos programados, la inserción y gestión de etiquetas; lo hacen el mejor gestor de correo por excelencia.

Cons

El estar asociado a los otros productos de GOOGLE es un arma de doble filo. Te permite utilizar el espacio en Google DRIVE pero también a sus otros productos, siendo este en ocaciones muy límitado. Esta límitante nos obliga a comprar más espacio en DRIVE.

Review Source

SB

Shecora B.  
Graphic designer  
Graphic Design  
Used the software for: 2+ years

### "review "

September 7, 2022

5.0

Gmail is a great software and an amazing program to use for emailing and staying organized. It will benefit any user in just about anyway they need it to.

Pros

Loved the way I can search for specific emails by keyword or title. It allows me to find what I need faster and with a breeze. I also love the email organizer where I can create separate folders for specific emails,m.

Cons

Sometimes unwanted spam sneaks into my main email when they are resemble real emails heavily.

Review Source

ST

SONIA T.  
COORDINADORA ACADÉMICA  
Primary/Secondary Education  
Used the software for: 2+ years

### "Lo mejor de Gmail"

January 27, 2024

5.0

Me parece una app o herramienta digital bastante fácil de utilizar, lo que ha generado que, sobre todo en mi trabajo, sea una herramienta indispensable en el día a día.

Pros

A modo de ventajas, Gmail ofrece diversas opciones de separar los correos electrónicos (spam, leídos, recibidos, no leídos, entre otros), pero lo mejor son las herramientas asociadas a workspace.

Cons

Gmail ha facilitado mi vida laboral y personal (estudios) por lo que no lo veo hasta el momento desventajas.

Review Source

Omel G.  
Maestro  
Construction  
Used the software for: 2+ years

### "Excelente e inprescindible herramienta"

January 12, 2024

5.0

Es una aplicación que uso diario para cada operación que hago en diversas plataformas. Es Gmail quien resguarda la seguridad de mis movimientos. Tanto en las aplicaciones del celular como en el computador necesito estar bajo la verificación por medio de correo electrónico para evitar los fraudes y los hackers

Pros

Confiabilidad, seguridad, rapidez, conectividad.

Cons

La restricción de espacio en la nube, 15 gb es muy poca capacidad para un programa de tan alta utilidad e importancia.

Review Source

SR

Serena R.  
Student  
Design  
Used the software for: 2+ years

### "If they force you then it's not that good."

December 30, 2021

3.0

Pros

I started using Gmail when I got my first Android device, about 8 years ago. In that moment you had to log in to you Gmail account, or create a new one, because every Android app is related to Google, starting for Play Store... It finally became my everyday email, and I used it for school, university, work, games, etc.

Cons

Being my everyday email didn't make it the best. The truth is some tools doesn't work properly, such as "search" or "spam". Storage is shared with the rest of Google Drive stuff, so if your Drive or Photos is full you take the risk of don't recieving emails (and if you want to buy more storage it's quite expensive). It is not intuitive, for example, during my first months using it I though that slidding to one side the email was deleted, but it wasn't, is was just "archived", I never knew how to find the archive (lol).

Review Source

JV

John V.  
PAC manager  
Entertainment  
Used the software for: 2+ years

### "The leader in business email"

May 8, 2022

4.0

Overall I think Gmail is the superior product for email. I just wish (Like most google products) that it was a bit more customizable. If it were a little more powerful I would give it the highest marks. I dont like that I have to go find an app or an extension to add features to it.

Pros

I think the strongest reason to use gmail is its integration with the google family of apps. It makes sharing documents very easy via email. I think the next strongest feature that is incredibly important today is its spam/fishing features. In my use of gmail I have had very few issues with spam and phishing emails. Furthermore Gmail warn you when you are replying to an email that is outside of your organization.

Cons

I really wish the search functions could be a little smarter. When I serch for something Organizational or a location whose keywords include something in my signature I get every email I have sent included in the search.

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Most of the people in my company perferred google drive and the google apps.

Review Source

GT

Gregor T.  
Senior Operations Executive  
Information Technology and Services  
Used the software for: 2+ years

### "Gmail is, in my opinion, definitely the best option for a corporate email system"

June 11, 2022

5.0

Many things - emails across teams and partners, including document-sharing and creating a record of interactions. More importantly for me is using Gmail to manage my logins to other apps/websites and also to manage my calendar, including organising meetings and responding to invitations from others. It works so well honestly.

Pros

It's so well-integrated into other Google products, it's great that it's set up to alert me when someone comments on a google sheet, slide or doc that I have sent them. It's really well-integrated with Jira, also notifying me of changes. I like that we can use Gmail at my work without it including Gmail in the address - and that I can so easily use it in tandem with Okta to manage my logins. It's easy to search for historical emails, easy to control spam/promotions etc. and easy to tag colleagues in emails. I like being able to clearly see my calendar within Gmail and how easy it is to create new events and to invite colleagues. It's also easy to deal with event invitations from other colleagues and to add them to my calendar. I like how easy it is to store multiple accounts on one device. It's also great that it's easy to unsubscribe from undesired emails. I personally find it so much easier to use than Outlook.

Cons

Tiny things: when I report something as spam, it doesn't always mean that every email from that address in future automatically goes to spam as well. The thing I definitely find most annoying is that emails disappear from the main page once a certain number (500?) are in my inbox. If I am away from work for a few days, this makes it really difficult to locate emails that I may have been sent during that time as they seem to have disappeared (I know I could find them by searching, but this is not always possible).

Review Source

Shahryar K.  
Gmail  
Environmental Services  
Used the software for: 2+ years

### "Gmail. The trendsetter. "

July 28, 2021

5.0

Gmail is an excellent E-mail platfrom that I've been using as my primary email service from many years. It is easy to send and receive emails and organize them in it.

Pros

Gmail is an excellent email service and is consistently evolving with time. It has a very pleasent and user-friendly interface and allows you to easily compose and read emails. Its basic free version offers quite a good amount of storage space for E-mails and attachments. Your gmail id is used to operate a lot of Google applications and hence offers a high degree of accessibility and integration. As it also works with Google contacts, you readily get your contacts in the email client. Apart from the basic web version, it has dedicated Email app available for all smartphone platforms. You can easily edit and rename folders and labels in it to sort your mails of interest together. Apart from that, your google docs, sheets, drive etc files syncs to your Gmail, that you can access from anywhere just by logging in to your Gmail account.

Cons

Though it do not have any major flaws, but the one thing that some times prove to be very annoying is that attaching a single attachment file exceeding 30 MBs limit in size is not allowed in it.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Because Gmail account is also used to operate other essential Google services widely used.

Review Source

LV

Leandro V.  
Diretor CEO  
Computer Software  
Used the software for: 2+ years

### "essential program for anyone"

September 6, 2021

5.0

My overall experience is totally positive, first because it's a free service, gmail helps users to create an account, and also at the same time create a Google Account. With a series of special functions, gmail makes my life easier and those who use it, optimizing time on automatic responses and search filters.

Pros

Ease of changing your profile picture in Gmail. using Auto Responders on vacation or out of the office makes our lives much easier. And creating bookmarks to organize your emails makes gmail much more organized. Display and accessibility. A Show your calendar status in Gmail. Change the background theme to make gmail your own. and the most important can be used on various mobile devices.

Cons

The amount that offers 15GB or 30GB of total storage to use in Gmail, Google Drive and Google Photos, depending on the user. However, gmail could increase the storage to 100 GB in the free option as some Internet users have large volumes of data to store and end up filling the space and receiving a message that it's time to clean up the services.

Review Source

VR

Verified Reviewer  
Internet Marketing Specialist  
Writing and Editing  
Used the software for: 2+ years

### "Everything I need for an email"

August 12, 2021

5.0

I have an email service that works 100% of the time. With all my other email services my email would experience issues either receiving or sending emails to clients. Gmail has worked perfectly. Filtering my emails to specific folders has helped me organize emails on a level I had never done in the past.

Pros

Gmail works great for my company. I have my gmail setup with my domain which works great. The setup did take some time and effort, but once setup, it works 100% of the time and that is awesome!

Cons

I filled up my Gmail/Google Drive storage pretty rapidly, so I needed to upgrade my storage capacity rather quickly.

Reason for choosing Gmail

I had read about the reliability of gmail servers and that is why I decided to try it out. After using the gmail for about a week, I moved all my emails to gmail away from GoDaddy Workspace email, which is outdated platform at this point. Gmail is super reliable once setup properly.

Review Source

CA

Carmen A.  
Intern  
Architecture & Planning  
Used the software for: 2+ years

### "Intern Review"

October 26, 2022

5.0

Using Gmail has been great. Not only I am able to do all the thing on a regular email, but I can also have access to my drive and share files from there.

Pros

I love Gmail remainders to get back to pending email, the option to schedule to send an email in another time, staring my important emails for easy access, and the filter to find old email.

Cons

I honestly do not have any complains about Gmail. It allows me to organize my emails, set reminder, set meeting, filter email, and more.

Review Source

VR

Verified Reviewer  
Business Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Easily customizable and efficient email server"

December 16, 2021

5.0

It has been great. Of course, there have been hiccups along the way but Google is among the most respected of all companies and their suite of software is among the best and most convenient. Gmail is no different and it easily merges with other software and really makes life easier.

Pros

I've loved Gmail since I first used it in its beta stages, so much that I use it for any and all business ventures. It's easy to add users and manage an inbox. There are a bunch of alternatives but I'm just used to Gmail, hence the loyalty.

Cons

Some years back they changed the way the inbox was manages and they have different categories. I haven't fully managed my inbox since that change because the promotional things are just too much. I do wish there was an easier way to clean up the inbox and different category tabs. So far, managing on a mobile has proved the easiest.

Alternatives considered

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reason for choosing Gmail

Brand recognition and familiarity

Review Source

Annabella Claire H.  
Substitute Teacher and Artist  
Education Management  
Used the software for: 2+ years

### "Best Of All The Options Out There"

August 26, 2021

5.0

I’ve never had any major issues. I’ve had several different email companies and always come back to Gmail as my top favorite. It really gets the job done and has a nice interface and features. Other email companies are clunky and/or dated still.

Pros

Over the years, Gmail has only improved functionality and user friendliness. It’s up to the user to make it as simple or complicated as they wish, with use of folders, labels, etc.

Cons

There’s not much I dislike. When they changed from one inbox to separate Primary, Social, and Promotions inboxes, there was a bit of a learning curve. But there is still an easy way to consolidate like it was before. Overall, things function well. My biggest complaint may be that you can’t attach larger files to emails without it kicking over to Google Drive.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Better features and interface. I appreciate the connectivity between Drive, Docs, Sheets, etc.

Review Source

VR

Verified Reviewer  
Account Manager  
Information Technology and Services  
Used the software for: 2+ years

### "An application i use for emails and chatting and calendar of schedules"

July 13, 2021

5.0

Its a very useful application for me in using emails and other features on it.

Pros

The use of the application for my emails, subscriptions and communications. I can store my email for years. I can easily access them in times i need it. I can organize my emails easily. I can also use it in chatting, i can make a call using it in my contacts. A calendar where i can book my appointments and give me a notifications to remind me. A calendar where i can book my appointments and give me a notifications to remind me. Contacts where i can list down my contacts for easy access. I can create a new folders to segregate my emails. There is also an option to link other gmail applications for more productivity. Like, docusign esignature, dropbox, adobe creative and many more.

Cons

Nothing much i dislike. Is a good application where i can use for my emails, subscriptions and communications. But, sometimes my other emails goes to spam folder, though those aren't really a spam letters. Im worried that there is an important emails that i can read and be automatically deleted without reading it.

Review Source

YK

Yash K.  
Founder and CEO  
Consumer Goods  
Used the software for: 2+ years

### "The best Email service in the world today"

April 10, 2024

5.0

Pros

When it comes to email management, no body can beat the simplicity yet robust and powerful Gmail. We have been using Gmail from day one and it has been an amazing experience. The best thing I like about the service is the very clean interface of the inbox, being able to schedule emails, being able to add labels to emails and an very powerful search and filter feature.

Cons

There is nothing that I do not like about this product. However, I think the automatic tagging of important conversations could been improved but that is a minor flaw in a product that is full of amazing features.

Review Source

IK

Irfan K.  
Broadcast Engineer  
Broadcast Media  
Used the software for: 2+ years

### "Effective Communication Tool for Individuals and Businesses"

September 8, 2021

4.0

Gmail is an essential part of our daily routine. I'd give it all five stars for being an incredible communication service. It is reliable and beneficial in many ways. It wouldn't be wrong to say that I can't function without my Gmail. Hats off - Bows down

Pros

Gmail is simply the best. It is an effective communication tool and it has taken the world by storm over the past many years. It is accessible on almost every device and pretty easy to use. Good storage space and large size attachments make it stand out from the competition. It syncs all your data and works as an excellent backup tool. It has a terrific Auto-Responder that takes care of your messages when you're away. Search and filter tools help you find anything that you drafted in Gmail. Its spam blocker and ability to hide images with potential risk are commendable. In addition to email services, the contact storage facility is awesome. I have changed quite a few devices but never lost my contacts, thanks to Gmail. Overall, it is an excellent service.

Cons

Creating a new account and having your desired user name is pretty hectic. I'm very much used to it now but there was a time when I was not happy about the labels instead of folders. My outlook saves everything and it can be accessed offline. However, Gmail needs an active internet connection to work.

Review Source

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