# Page 67 | Gmail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 67 - Is Gmail the right Email Management solution for you? Explore 13325 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/202338/Gmail/reviews

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Gmail

4.8 (13325)

[View alternatives](https://www.capterra.com/p/202338/Gmail/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 67 - Reviews of Gmail

## Showing most helpful reviews

Showing 1651-1675 of 13325 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MT

Malcolm-Louis T.  
Warehouse worker  
Consumer Goods  
Used the software for: 2+ years

### "Gmail Review "

May 1, 2024

5.0

Overall, I realized that google is a juggernaut of a company and can't be overlooked. Soon if not already, they will have majority of the world using their email service.

Pros

I like that fact that it is a global option for a majority of login websites.

Cons

Sometimes the vast amount of features can be overwhelming to a novice user.

Review Source

Fabian R.  
Manager  
Food & Beverages  
Used the software for: 2+ years

### "A good choice for everyday life"

April 19, 2021

5.0

We always use Gmail in the company when we send private messages with files or when we synchronize our appointments. The good thing for me is simply to use the saved signature. Gmail also has a large storage tolerance.

Pros

Here is my opinion on Gmail. I have been using this e-mail provider several times a day and as my main e-mail address for 14 years. I think this email provider has all the functions I need in everyday life. I can send emails quickly, whether with a laptop or my smartphone. The app and the Gmail provider allow me to access it from anywhere and simply offer me the opportunity to be flexible. What also excites me is that when I access another device I am notified immediately whether I am the user or someone else. If you look at the user interface it is very well sorted and has all the functions I need. I can save a signature or attach a file with just one click. The emails are also sorted into important advertising or social networks right at the inbox, which makes it easier to have an overview. I also use the function of receiving reminder emails for appointments, which is very practical and helps me to remember appointments. I would always prefer this provider for its simplicity and features. Gmail also has a large storage tolerance.

Cons

One of the negative aspects of Gmail is that it shares data with Youtube. Furthermore, I find it very difficult if you want to delete an email address. I had to remember the password from 15 years ago to log in and then delete my account, there was no backup email address.

Review Source

Miguel D.  
IT Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Gmail a must have in your company"

January 15, 2024

5.0

Very happy, have been using gmail since 2019 and it keeps updating and adding more & more fuatures every day

Pros

Works superfast very cheap licencing (vs compared to other major companies) Easy to use / setup Can increase/decrease user licences anytime 3 different licencing profiles

Cons

at the moment there are no cons with gmail, it realy works well

Switched from

[Red Hat Enterprise Linux](https://www.capterra.com/p/229025/Red-Hat-Enterprise-Linux/)

to improve the user experience with a more robust solution and looking app integration as gsuite does

Review Source

AJA

Ahsan Jamal A.  
Freelancer  
Consumer Goods  
Used the software for: 1-2 years

### "Go with Gmail to ease your life"

January 18, 2024

4.0

So far it's been excellent as my all the works use to be through gmail. When I use to work in healthcare sector we communicate through gmail only . So it's really amazing friend to say.

Pros

It's been as a friend so far with me. I've lost my previous data ,contacts, minor details, but it's gmail who was always been there with me helping me to backup my data, contacts and all the details i lost. If I've to give credit to my friend so gmail is my best friend in need . Thanks

Cons

According to me if there's a possibility if we could see the "mail read by the person" so that we can know if the person i sent mail whether he read it or not, it could come as a great help for everyone

Review Source

DF

Daniel F.  
STEM Teacher  
Primary/Secondary Education  
Used the software for: 2+ years

### "The Best E-mail Service Option"

September 6, 2022

5.0

Gmail has been my sole email provider for years now after I had tried several before. Services like Hotmail and Yahoo both work and complete what is necessary from an email provider, but Gmail takes it steps further by providing more tools and capabilities to help you manage your inbox. The way it interfaces with the other Google tools is also incredible, with widgets on the side for Calendar and Keep, making it a great way to manage schedules and connect to everything you need in one place!

Pros

Gmail is an incredibly powerful and robust tool, giving users the ability to manage, organize, search and program their email in many ways! As someone with a lot of emails and a lot of services that reach out to my email, the ability to be able to search with keywords, filter, and select multiple messages at once based on their content is extremely helpful. You can also manage multiple accounts through their site and app. The app is also extremely convenient and works well on all phones!

Cons

There is very little negative to be said about Gmail. The one drawback is with the size of Google, making suggestions to or getting support from customer service can sometimes take a little time. Even that isn't too long, but it's the only critique I can name.

Review Source

BO

Bruna O.  
gerais  
Information Technology and Services  
Used the software for: 2+ years

### "Bruna Gmail bom"

January 11, 2024

4.0

gosto do Gmail e um bom aplicativo e me ajuda em algumas coisa de trabalho...

Pros

gosto dos meios de acesso que posso usar o Gmail e um aplicativo bom...

Cons

não gosto dos Spam porque tem algumas coisa que não é Spam mais vai pra lá.

Review Source

JZ

Jon Z.  
Consultant  
Writing and Editing  
Used the software for: 2+ years

### "Well worth the (free) price, but the number of still-unaddressed deficiencies is astonishing"

September 18, 2023

4.0

It’s the standard, but is somehow still sub-standard when you look at it with a critical eye.

Pros

It’s free, quite powerful, fast, responsive.

Cons

There are issues that have been left to flounder for decades. Kind of embarrassing.

Reason for choosing Gmail

Confidence in Google’s longevity

Review Source

AR

Alexis R.  
Owner of AER'S APPAREL  
Apparel & Fashion  
Used the software for: 2+ years

### "GMAIL IS VERY RESOURCEFUL"

June 3, 2021

5.0

Well, I've been using Gmail for about 5+ years now for both personal and administrative use. I can say they have never put me in harms way. They help me to talk to my team when we have business to discuss. They allow me to send group emails which is vital for my business. Gmail cuts out a lot of work for me because they do it. So overall it's a really good app and I would recommend them to almost anybody, especially businesses.

Pros

I like most about Gmail is that I have the option to choose what I want in my inbox and that I can email whoever at whatever time. It tells me what's spam and allows me to manage my business well to. There's nothing about it that is Rocket science. Gmail just lets you do you and I love that.

Cons

Somethings that I don't like about Gmail is that it sometimes labels my important emails as spam. I would be looking for an email I should've been receiving in Primary. Then I would go look in spam and it would be in there.

Review Source

RF

Ritchie F.  
Producer  
Entertainment  
Used the software for: 2+ years

### "Gmail for Business is a Win"

January 16, 2024

5.0

I use Gmail for all projects and we create new Gmail accounts for departments as needed. Gmail is one of our key tools in our production workflow.

Pros

Gmail for business via the Google Accounts is a fantastic tool for your business email needs. Gmail features robust labels, filtering, and the best in email search in the market.

Cons

For work related things, I have no issues with Gmail. It gets the job done. Spam sometimes gets through, but it is a very easy fix.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

I switched email providers because I needed an email platform with a very good internal search engine.

Review Source

VS

Verna S.  
Owner/Designer  
Retail  
Used the software for: 2+ years

### "Gmail: The Best Alternative to Paid Email Services"

August 28, 2021

4.0

Being a small business, being attentive to and staying within my budget is key. Gmail provides services for small businesses that are free or low cost to allow us to engage with potential buyers as professionally as possible. Overall, I am highly satisfied with Gmail and I recommend it to family and friends who need email services.

Pros

I've been using Gmail for at least 10 years for personal and business, but mores for business and it is hands down THE BEST free email provider! The many options available to send, sort, check, and save email is 2nd to none. With a spam blocker that actually keeps unwanted, unsolicited emails from my inbox, Gmail has been my go to since closing my Yahoo account. As much as I use Gmail daily, there are still some features that I have not fully explored, like Reports/Analytics, but knowing these features are available is nice for small business owners.

Cons

As feature rich as Gmail is, it can be a bit overwhelming, especially just starting out. Having a clear understanding of ways each feature can be used would be helpful. In addition, having the option to hide some features, and simplify your email homepage would be beneficial.

Review Source

AN

Ashley N.  
Cleaner  
Food & Beverages  
Used the software for: 2+ years

### "Gmail, love it or leave it.. so I left it. "

November 26, 2021

2.0

Not a fan, not at all.

Pros

The only thing I liked about the software so that you do receive your emails promptly, but you also get a lot of unnecessary spam.

Cons

Everything really. They've gotten too complex and ridiculous with their verification process, so much so that I've lost access to multiple Gmail accounts.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Because I thought Google was reliable and innovative, boy was I wrong.

Review Source

SD

Seth D.  
Assistant Technician  
Education Management  
Used the software for: 2+ years

### "Gmail"

July 21, 2021

5.0

Gmail is the go to email service for the entire district. School admin accounts, personal accounts, as well as student accounts are managed through Googles servers. Services such as Google admin and Google workspace are in use as well. From administration uses to simple email communication Gmail is a useful service able to fill many roles.

Pros

Gmail is user friendly, from change major settings to simply composing an email, there no major hoops to jump through, or taskbars to dig through, its all easy to find and operate. On the flip side, as user friendly as it is, security is a priority of google as well. Depsite its simple, streamlined look, the layers of extra security such as user password polices or two-step authentication or its protocols on its email servers, it takes its user privacy very seriously. Gmail is a win-win in my book, simple and safe.

Cons

The interface can feel crowded at times, I have had to fight through several prompts such as set a signature, change Gmail settings or try out Google hangout, just to send an email. The same holds true for the side taskbars, It could be that I am a picky person, but I would love to be able to edit the whole interface to streamline it to what I use. Gmail is a very useful email software I find myself feeling cluttered on it sometimes, that is all.

Review Source

PAC

Paulina Alejandra C.  
paramedico  
Higher Education  
Used the software for: 2+ years

### "Me Encanta esta aplicación es muy fácil de usar."

May 30, 2023

5.0

La Aplicación de Gmail la e usado desde sus comienzos y a lo largo de mi vida escolar y universitario, también laboral me a sido de mucha ayuda en el día a día sin esta aplicación muchas personas no tendrían empleos o vida social, es un aplicación muy útil y grandiosa en muchos sentidos.

Pros

Me gusta la aplicación por que forma parte de mi vida diaria y a lo largo de mi vida que lo e ocupado, muy bueno para enviar msj al instante, recibir información al instante, enviar correos de inmediato e guardar información laboral como estudiantil entre otras cosas.

Cons

No me gusta que me lleven correos publicitarios de empresas o paginas que yo no me inscrito. que tenga una sección donde yo misma pueda categorizar que mensaje es o no un spam, por que a veces correos importantes son considerados spam y no lo son.

Reason for choosing Gmail

antiguamente usaba Hotmail y me cambie de correo a Gmail por la novedad de la aplicación y sus funciones buenas que no se integra en hotmail.

Review Source

AA

Ali A.  
Customer advisor  
Information Technology and Services  
Used the software for: 2+ years

### "Impecable eamil service"

January 13, 2024

5.0

An emails service that has everything under the wraps, I love how easy that you can actually integrate Google Meet and calender into Gmail. Brilliant.

Pros

I like how it notifies new emails, and also sortes the important emails. I have been using Gmail since 2004 and have seen how it has evolved over the years.

Cons

There is nothing I don't like about Gmail.

Alternatives considered

[AOL Mail](https://www.capterra.com/p/266984/AOL-Mail/)

Reason for choosing Gmail

I love the simlicity of Gmail and still have eveything in your grasp.

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

I used both Gmail and Hotmail "Outlook" simultaniously, but later I have dropped hotmail and continued with Gmail as it is simplier layed out and has everything integrated together.

Review Source

AD

April D.  
Service worker  
Individual & Family Services  
Used the software for: 2+ years

### "Gmail....for a thought."

December 22, 2020

5.0

I can appreciate the effort that they're putting forth of weeding out spam because a lot of it is so ridiculously out of control now these days my spam account is so full of just random crazy things and if I had to go through my mail and weed out these things it I would be a crazy person. So my experience with Gmail is fabulous we've grown together adapted together and I've tried other email software and I just never took to any of them like I did Gmail

Pros

So, for what I use Gmail for makes it a perfect fit....for me. I say it's simple, clean and up to date. But maybe that's because I have evolved with Gmail and it's ever changing ways for quite some years now.

Cons

This is always such a hard part for me to fill in. Especially when the software in your own eyes truly really has no big falls certainly not any big enough to call something I hate. something that I really kind of dislike about it is maybe in the beginning it did not express to me how important it is to set up an automatic delete I can't tell you I have thousands and thousands and hundreds of thousands of emails on my Gmail account with them all combined together there's no telling how many of unread emails. Nobody's fault but my own nonetheless when is enough enough I guess.

Review Source

DP

Dhruva P.  
Nurse  
Medical Practice  
Used the software for: 2+ years

### "A software anyone can use! "

November 10, 2021

5.0

My overall experience with Gmail has been great. I have used it for more than 10 years and I can safely say it is one of the most reliable applications I use on a daily basis.

Pros

I love my experience with Gmail. This application allows for easy communication even for individuals who are not tech savy. This simple and reliable software has many strong features that make it one of the most used softwares for communication. It always you to organize emails into folders, mark which emails are important, spam feature that keeps your data secure and even creates automated sample relies that one can potentially use! Not only that, but Gmail is always evolving. It keeps up with the needs of individuals without making the application difficult to use.

Cons

Although Gmail has many great features, it can be difficult to access messages if storage is an issue that an individual deals with. With thousands of emails, it can be difficult to access all of them without good internet connection.

Review Source

AM

Amit M.  
Director  
Education Management  
Used the software for: 2+ years

### "Gmail is Amazing"

October 5, 2022

5.0

Overall I am very satisfied and I would recommend everyone to have a Gmail Account. In-expensive for business accounts and provides much more than you think

Pros

G-mail is a user friendly, easy to operate, Almost everyone who has a email account also have a Gmail account, its features and functions are just amazing , you can do much more with Gmail.

Cons

Some important mails are directly send to spam folder so every time I have to check spam folder, secondly there is no customer support if you get hang up you have to work on your own there is no help

Alternatives considered

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Yahoo Servers were getting stuck again and again, I like to the feature to stop mails which are send by mistake in Gmail.

Review Source

VR

Verified Reviewer  
Bartender  
Entertainment  
Used the software for: 2+ years

### "Gmail, in there like swimwear"

January 13, 2022

4.0

I love my experience I have with Gmail. I've used them for years and will continue to use them.

Pros

I like mostly, that all the folders that you can divide your emails up in. And also, if you have emails that you wanna throw away, but don't necessarily want to delete forever, they don't have to be.

Cons

What I like least is how you cannot make your own folders. I do like the old desktop version better than the new one also.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Because yahoo ain't got jack s\*\*t on Gmail!

Review Source

sS

shabbir S.  
security analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Gmail for everyone"

October 9, 2021

5.0

Gmail is really helpful for the user to access different platforms, subscribing to blogs, social sites, etc. It is free of service prone to as many cyberattacks, misleading content and lack of security awareness make users prone to it.

Pros

Gmail is open mail service from google billions of mail id are created and used for common purposes to signup in any field. Gmail is also secure in mail transfering and encrypted contains AV scan on receiving or sending attachment which really needs for end-user to safeguard from cyber attacks.

Cons

Gmail is an open and social networking site anyone can create and it is prone to more phishing attacks. Lack of security awareness in the user data gets stolen and cyber-attacks happen because of social sites. Many fake accounts are created that users cannot understand whether its genuine or not.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

yahoo mail service is traditional and most of the mail are leaked in dark web all the time in frequent intervals.

Review Source

Giovanni O.  
CTO  
Program Development  
Used the software for: 2+ years

### "Muita personalização e praticidade para isso"

May 30, 2023

5.0

Pros

A simplicidade de implementação dentro da equipe e a gestão dos recursos é incrível, bem como a usabilidade tanto em computadores quanto em dispositivos móveis. A sugestão de preenchimento inteligente de frases facilita muito a minha rotina.

Cons

Não gosto tanto da gestão de spam, muitas vezes e-mails importantes caíram na caixa de spam, inclusive de uma ferramenta do próprio Google recentemente.

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Facilidade de integração e gerenciamento de diversas contas em outras ferramentas por meio da autenticação pelo Google.

Review Source

VR

Verified Reviewer  
Administrative staff  
Government Administration  
Used the software for: 2+ years

### "Best mailing app"

October 8, 2021

5.0

The gmail app has been very dependable in receiving timely mails and processing. I have been using this application go over 6 years and i don't plan changing this app anytime soon.

Pros

This is one of the most reliable application I have ever used even though its free. I love its capacity to synchronize my account in all my devices and even possesses enough space for me to save my files and documents. It has been a very dependable mailing app in spam protection and and very easy to use,especially while attaching documents to mail. It is so far my best mailing application. I also loved the fact that i can make use of multiple gmail accounts on one single application.

Cons

I don't really think there is any problem with the gmail app. I have been using the app for more than 6 years and it hasn't failed me for once . Then updates and timely and the spam protection is superb. Although the span protection I overzealous at times as it has a very strong filter.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

The gmail is widely accepted on different platforms

Review Source

TM

Thomas M.  
Elterncoach  
E-Learning  
Used the software for: 2+ years

### "Gmail - Sonst nix"

December 9, 2023

5.0

Pros

Der E-Mail-Dienst von Google zeichnet sich für mich persönlich durch seine Benutzerfreundlichkeit und Effizienz aus. Mit einem großzügigen kostenlosen Speicherplatz und einer leistungsstarken Suchfunktion, die das Auffinden von E-Mails zum Kinderspiel macht, setzt meiner Meinung nach GMail Maßstäbe in Sachen Zugänglichkeit und Komfort. Die Integration mit anderen Google-Diensten wie Google Drive und Google Kalender sorgt für eine nahtlose Arbeit, die meine Produktivität steigert.

Cons

Bisher bin ich mit Gmail rundum zufrieden und kann daher nichts Negatives berichten.

Switched from

[Mailbird](https://www.capterra.com/p/160517/Mailbird/)

Gmail bietet mir einfach mehr Möglichkeiten.

Review Source

GD

Gustavo D.  
Periodista  
Online Media  
Used the software for: 2+ years

### "con Gmail no necesitas ningun otro gestor de correos"

October 26, 2022

5.0

Pros

Me gusta la alta capacidad de almacenar, en mi trabajo es fundamental guardar conversaciones, intercambios de correos... Es como si tuviera una gran memoria y pudiera recordar incluso lo que conversé con alguien años atras, Muchos clientes me contactan después de mucho tiempo, los trato como si la conversación fue ayer, porque con solo una busqueda consigo todas las interacciones realizadas

Cons

No tanto del software, sino del Driva, lamento que lo vayan a cerrar

Review Source

Sarwat Mahdi H.  
Media Buyer  
Information Technology and Services  
Used the software for: 2+ years

### "The Best Email Service Provider "

March 25, 2023

5.0

I'm not sure what I would do if I didn't have Gmail; it's unquestionably essential for daily life and the workplace.

Pros

Gmail organizes emails into three categories that I like: primary, social, and promotional. Using this painless approach is quite simple. Because I can instantly delete any social or promotional emails I don't want to see, I am more productive. Naturally, since Google creates Gmail, combining its services with other Google products is a breeze.

Cons

I have trouble displaying mail in the layout I like. You can choose to view your mail in conversations or independently. My problem is that when I open fresh emails, they don't stack on top of the ones you've already read.

Review Source

DW

Daniel W.  
Strategic Partnerships  
Hospital & Health Care  
Used the software for: 2+ years

### "Gmail: A Solid Email Service"

March 28, 2021

5.0

Gmail is one of the best email services on the market and it is incredibly popular. Although Gmail is already very powerful for personal use, for businesses, Google Workspace may be more suitable, as it has appealing features like 30 GB of cloud storage, custom email addresses and video conferencing for up to 100 people. All this for $6 per month, per user. You can even get an even more premium version for $18 per month. Even, with all these pricing differences the free version of gmail has essentially the same features as the paid plans, which I really like. 

Pros

To begin with, smart compose is an exceptionally well made feature that speeds up email composition greatly. They are tailored to each person’s personal writing style and for me, smart compose provides helpful suggestions that I often use. Furthermore, it is possible to personalise this feature even more in Gmail settings. There is also a nifty feature called nudges which show up on the top of your inbox to remind you to reply to an email, or follow up on an email. This really helps me stay on top of my emails and to not forget to reply to emails. Gmail also has powerful integration with other Google applications such as Keep, Hangouts and Meet. This keeps my work all in one place which is very convenient. I can even reply to emails from Google Docs! Finally, I truly appreciate that Gmail is very good at blocking spam and dangerous scam emails. I have received virtually no spam email and when I check my spam folder I can see countless emails that have been filtered. It is also much easier to mute/unsubscribe from an email on gmail compared to other email services such as Outlook.

Cons

For some people, using the Google workplace is less appealing than competitors like Office 365, and so applications like Outlook may be more suitable for these people. There are also some privacy concerns, as Google takes note of what messages you open, what you send to spam etc. , for targeted advertising. Overall, these tradeoffs are worth it for me and I continue to use Gmail after many years.

Review Source

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