# Page 68 | Gmail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 68 - Is Gmail the right Email Management solution for you? Explore 13325 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/202338/Gmail/reviews

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Gmail

4.8 (13325)

[View alternatives](https://www.capterra.com/p/202338/Gmail/alternatives/)

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Last updated March 13th, 2026

# Page 68 - Reviews of Gmail

## Showing most helpful reviews

Showing 1676-1700 of 13325 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Emanuele B.  
Tecnico video  
Telecommunications  
Used the software for: 2+ years

### "La casella postale più intuitiva e integrata"

June 29, 2023

5.0

Esperienza nel complesso davvero ottima, consiglierei Gmail a tutti. Facile, intuitiva, integrata e gratuita.

Pros

Facilità di utilizzo veramente alta, nonchè una straordinaria integrazione con tutti gli altri servizi e piattaforme Google e non solo. Un esempio sono la trasposizione di alcuni messaggi contenenti informazioni temporali che vengono convertite in eventi sul calendario

Cons

Non apprezzo molto la quantità di promozioni che arrivano e che non finiscono direttamente nello spam ma solo nella sottocartella promozioni, nella quale tra l'altro ogni tanto finisco mail utili.

Review Source

Shané C.  
Manager, Employee Assistance and Counselling  
Government Administration  
Used the software for: 2+ years

### "Longstanding effective service - Hoping for more free storage"

October 6, 2021

4.0

I have been using Gmail for at least 10 years and it has been a solid experience. I foresee that I will continue to use it for years to come. I hope that there would be more free storage given the age of technology we live in where so much of our lives exist in the digital space. However, I may soon expand my mail to include the additional 100GB storage monthly subscription since it is at a reasonable price.

Pros

I have primarily used Gmail for professional and business-related communication. I enjoy the “Important” folder which more often than not is able to filter out the emails I need to see most often. I also like the ability to set my own filters and organise my mailbox. The incorporation of Google Drive is very helpful in sending large documents/files whether they were originally saved to your Drive or not.

Cons

I dislike that I am now having storage challenges. Having used the software for this long, I have accumulated quite a bit of mail to the point where I frequently receive the “almost out of storage” message as I am approaching the 15GB free storage limit. I then have to manually clear my mailbox of emails I no longer need. I will have to weigh the pros and cons to see if expanding my storage at the additional fee is worth it for me. Also, at times, important mail is not successfully included in my “important” folder created by Gmail and so I may not see such mails as soon as I wished.

Review Source

VR

Verified Reviewer  
Financial Analyst  
Banking  
Used the software for: 2+ years

### "still the best free email out there."

March 20, 2026

5.0

my Gmail account remains my primary, but I also use yahoo now. Gmail is much superior in all aspects, but the main pr is is, yahoo has an annoying ads every 10 messages that I cannot delete.

Pros

Very easy find the email you need. Search is unbeatable. emails get automatically sorted within the same subject.

Cons

Free version has a limit of appr 15gb. I wish it were easier, to sort by large emails, and decide what to delete. That being said, I've been using this email address for 20 years.

Review Source

AF

Anamta F.  
Student  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Gmail, a name to Connect."

June 27, 2021

5.0

I love to use Gmail because of its features and friendly environment.

Pros

Gmail is the most useful software I found when I entered university and in my professional life. It is a way to connect professionally with people. There are other communication devices but the most professional is Gmail. Above simple connections, it is a way to connect with unknown peoples for the sake of promotions as usually when we log in to the website we get a confirmation mail on Gmail and other notifications are sent to our Gmail id to let us know the changes around the world. It has so many features. It enables us to send even heavy files which can not be sent directly because of file size. One key benefit that Gmail provides is its large storage space which enables you to store as much data as you can. There is no need to delete previous emails to accommodate new mails. It provides around 25 GB of space which is more than enough. Another thing is as it is linked with the internet so you can access it anywhere just you need is an internet connection and a device to log in and you can easily check, end, receive emails irrespective of the place where you are. You can track your mails either the recipient has read them or not as we do in WhatsApp and Facebook. Also, it gives you access to change the setting according to your desire it could be privacy, security, or even you can increase or decrease the time of undo which I found very relative to me and I tweaked the settings according to my desires.

Cons

As Gmail has been used by millions of people so now it's difficult to get your desired user name. You have to select the closest matched username of your desire which is available but it does not make any mess, one can go with the provided username as the work does not depend upon the username, and when we look for some exciting features so we have to sacrifice something but in return, we are getting exciting features of Gmail so good to go.

Review Source

Stu K.  
Motion Graphics Animator  
Animation  
Used the software for: 2+ years

### "It's an industry favourite!"

May 12, 2022

5.0

Pros

It's really easy to use gmail. Plus, most people are using it anyway for their personal accounts. When it comes down to using an email provider for business, it's a no-brainer, really!

Cons

I'm not sure if it's just me, but very often gmail will break my hyperlinks and this can have a detrimental effect on cold emails when trying to source new clientele.

Alternatives considered

[Proton Mail](https://www.capterra.com/p/201276/ProtonMail/)

Reason for choosing Gmail

It was just easier to get a gmail account with my domain URL

Review Source

VR

Verified Reviewer  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Gmail is the absolute best."

October 13, 2022

4.0

Great experience

Pros

Notifications is instant Easy to access Sinole to understand Easy to use Good form of communication

Cons

I love everything about Gmail. I have not encountered any problems or issues with this softwate so im happy.

Review Source

Abdu-Allah E.  
Graphic Designer  
Animation  
Used the software for: 2+ years

### "MY Best Partner"

September 16, 2021

5.0

Well, When we talk about my gmail experience, I can decribes a lot of years with my lovely partner. It was very cool and awesome journey. Gmail is a great service I've used for years. Overall, I enjoy using this email platform/app. And I will keep using it.

Pros

Gmail is the most user-friendly email app I have used. Gmail is one of few apps that I always use in my day. Also its itegration with other apps and websites is priceless and save a lot of my time. That Many features through my journey with gmail is very enjoyable to me like being able to change theme colours, having folders, and even in the inbox divided into categories. Also Its strong passwords is also important for security.

Cons

This idea of paying for additional space does not like me at all. Also I have recevied too many spam emails, I know that there is a spam folder in gmail and this is nice in Gmail but I think there is a way ti recevie nothing in that folder anyway.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

The service were not very good and its user interface is not friendly.

Review Source

VR

Verified Reviewer  
Student  
Legal Services  
Used the software for: 2+ years

### "Easy to use platform"

May 17, 2022

5.0

Been using gmail for years for business and school and life in general, it's the phone call of our age. The best platform for communication now.

Pros

That I don't have to enter in the app to get important notifications, they just pop up. Immediately they're sent.

Cons

The app hasn't perfected the art of hiding spam emails. Sometimes we have to remind it.h

Review Source

gK

gidraph K.  
team leader  
Entertainment  
Used the software for: 2+ years

### "GMAIL EXPERIENCE"

January 17, 2024

5.0

in my more than 6 years in using gmail,i have never ecountered any major challenge be it forgetting passwords,its always easy to recover,overall experience is excellent

Pros

the ease to operate it,security to personal data and storage for my crucial documents.easy to communicate to my team

Cons

slow response from the gmail support team

Review Source

Bruce S.  
Recruitment Professional  
Staffing and Recruiting  
Used the software for: 2+ years

### "Best Emailing software widely used."

August 5, 2022

5.0

It has been a great experience using Gmail as it is a very widely used and easy-to-access emailing software.

Pros

Gmail is the most widely and easy-to-use emailing feature with multiple functions in one software.

Cons

Sometimes there is a delay in reply to the emails which takes time to get resolved.

Review Source

VR

Verified Reviewer  
Mentor  
Computer Software  
Used the software for: 2+ years

### "Gmail for Individuals and Small Businesses"

September 6, 2022

5.0

Excellent Overall Experience , never faced any downtimes , any device any time , Great Security features

Pros

We have been using Gmail since its early days, and love how it has evolved over all these years. You can access your emails and documents from any device anytime, documents are saved in realtime.Strongly recommend to anyone planning to switch.

Cons

I would love to see cheaper options for enhanced storage

Review Source

fJ

flavie J.  
Chef de projet  
Marketing and Advertising  
Used the software for: 2+ years

### "Gmail, utilise pour toute votre gestion de projet"

June 22, 2023

5.0

Pros

Gmail offre de nombreux avantages, tels qu'une grande capacité de stockage pour conserver de nombreux messages et pièces jointes, une puissante fonction de recherche pour retrouver rapidement des e-mails, une organisation efficace grâce à des libellés et des onglets, une intégration fluide avec les services Google, une protection contre les spams et les activités suspectes, et une accessibilité depuis n'importe quel appareil via l'interface Web et les applications mobiles. De plus, Gmail propose des fonctionnalités avancées telles que la planification d'envoi, la messagerie hors connexion et la révocation d'e-mails.

Cons

Gmail a des inconvénients tels que des préoccupations liées à la vie privée en raison de la collecte de données par Google, une personnalisation limitée de l'interface, une dépendance aux services Google, une interface parfois encombrée et un contrôle limité sur les publicités affichées.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Beaucoup plus ludique, interface plus agréable

Review Source

JN

Jenny N.  
Senior Workplace Experience Manager  
Commercial Real Estate  
Used the software for: 2+ years

### "An all-in-one product (forget about outlook!)"

September 12, 2022

5.0

Amazing, I have been a gmail gal for my entire professional life (and college prior to that). Again, integration between all products is critical for my work.

Pros

The integration between all products help my productivity

Cons

Storage/sorting emails could be a little better/have more sorting features

Review Source

MD

Manjeet D.  
Chief Business Manager  
Insurance  
Used the software for: 2+ years

### "Gmail- Let's mail."

October 11, 2022

5.0

Overall experience is great, loving it. Best email application available in market.

Pros

Ease of understanding, very simple, quick response, many options to manage and organize work properly.

Cons

There are very few disliking because Gmail is amazing. Bit of security issues because we are putting our data on google platform. Too much mails come with even subscribe the websites.

Review Source

Ángel C.  
Community Manager  
Education Management  
Used the software for: 2+ years

### "We all love Gmail, don't we?"

August 26, 2021

5.0

I'm really satisfied. Gmail was great from the beggining, but it has kept evolving since then, creating a connectiong with it's users: I feel like I've been growing up with it. Once I began using Gmail, it was love at first sight.

Pros

Gmail is simply the simplest emailing web. You can send, receive, respond and forward emails with ease, while having a really secure account, ensuring no one will ever get to see your personal information unless you allow them. Plus, a google account grants you access to every other program Google offers: from a great text processor to a calendar! Truthfully, the best decision I could have made was switching to Gmail. The spam filters are great, also. And the user interface is just marvelous. You can customize it as well!

Cons

Well, it can be a headache to forget your password... Which to be honest, is actually a pro since it will keep asking and asking to make sure you're the owner of the account. Also, the spam filter can actually make you miss important emails, so keep an eye on your spam folder in case you're expecting an important email which hasn't arrived yet!

Review Source

WILFRIED K.  
Freelancer  
Computer Software  
Used the software for: 2+ years

### "Gmail Review"

April 9, 2021

5.0

It is rather simple, the fact that I have been using it for over 7 years now is one of the evidences that it does quite well his job. So, a part from the little cons I mentioned, it is a great application.

Pros

The Gmail software is a straightforward application for sending and receiving mails, communicate with other people with an interface that is very much simple. It's also one of the most used applications all over the world. In fact, for business matters or to send a message to a higher company or administration, you might want to use Gmail to text. So, it comes into the line of one of the most important and indispensable mean to professional exchanges. What I would call the "Gmail dashboard" with the three options which are : Primary, Social and Promotions are well set for a better detachment of the e-mails we received.

Cons

Like all other software products, there are certain things to improve about Gmail for a better use. First point, let the user organise his mails so he can decide what kind of email is important to him and set it in the important folder. Second point, when using Gmail online with the computer, whenever I read a message, it is not marked as "already read". I mean when you haven't read the message yet, it is in bold and after reading it, it should no longer be in bold so you can recognise you have already read such a mail, but it's not the case and it's very difficult to get over it. Last and final point, a part from the "meet" service, it would be better to have the possibility to have voice or video calls with our exchange partners.

Review Source

Shola O.  
Gmail review  
Internet  
Used the software for: 2+ years

### "Gmail is the best email app ever "

December 18, 2023

5.0

Excellent, amazing, top quality services

Pros

Superior in every way as compared to other email service providers. I like the portable mobile version, easy to send and receive emails.

Cons

There is no cons, I am absolutely satisfied by gmail.

Review Source

VR

Verified Reviewer  
Photography and Videography  
Media Production  
Used the software for: 2+ years

### "Perfect"

November 6, 2021

5.0

So to conclude everything, My overall experience with using Gmail is very great and extra-ordinary, I would definitely recommend to anyone that wants to use an emailing system, very easy to use.

Pros

This is hands down one of the most perfect software I've ever used, really great for it's purpose and is surprisingly very easy to use, I oftenly use Gmail on a daily basis and currently owns over 7 different Gmail accounts that I use for all my businesses on a daily, highly recommended. Gmail is yet to disappointed to be quiet honest and my favourite feature/ thing would be that it sends fast emails and once am packed with unnecessary emails I just easily select all and hit the "mark all as read" button.

Cons

My least favourite thing or Cons about Gmail would definitely be that when using a laptop or a desktop, am only limited to about 50 email listing in the column, wish it could be more where I could just scroll to the very end of maybe 300+ emails, that once I have unnecessary emails I could just select all and that 300+ emails would be selected and hit the "mark all as read" button instead of scrolling down to the bottom of the page, select next page button to do all of that.

Review Source

Balayo S.  
IT SUPPORT  
Education Management  
Used the software for: 2+ years

### "BEST EMAILING SERVICE PROVIDERS"

January 23, 2024

5.0

its a great experince to be able to manage company mails without the hussle and tussle of setting up a mail server.

Pros

1\. The swiftness with which its setup amd deployed that even non tech-savvy persons can do since most is subscription then click next. 2. No purchase of expense equipment to setup mail servers on premise as all is managed in the cloud, saving lots on initial cost of delopyment.

Cons

The monthly subscription versus the users and space allocated should be upped but maintaining current prices

Switched from

[MailUp](https://www.capterra.com/p/127970/MailUp/)

the mail server needed significant resources to overhaul and inorder to handle and manage the growing needs of the school

Review Source

JVP

Jessica Valentina P.  
diseñadora digital  
Photography  
Used the software for: 6-12 months

### "información útil para saber sobre este software "

October 5, 2022

5.0

una experiencia muy buena tanto para las personas empresarias, como para los estudiantes, amas de casa o cualquier persona que quiera utilizar un software de mensajería confiable, seguro, ágil y sobre todo fácil.

Pros

es muy fácil de utilizar, es muy útil, las herramientas que se utilizan, hacen que crezca más este software y nos brinda una seguridad inigualable, además podemos enviar cualquier tipo de archivo en cualquier formato y llega de una excelente calidad.

Cons

por el momento no he encontrado algo que no me haya gustado.

Review Source

Rajesh C.  
artist  
Arts and Crafts  
Used the software for: 2+ years

### "good mail service "

February 22, 2021

4.0

Well Gmail for me is best as i am type of person who depend on single thing for all solution and Gmail is plying such role for me managing my emails, syncing my contacts , my photos everything.

Pros

ok Gmail is my first email service i used . so lets make it to the point here are some pros of Gmail:- 1) available free without any cost 2) easy to use both from pc and smartphone 3)its app can run on a system having less RAM and will show you the notification on time. 4)well we are here talking about Gmail only but i think the best feature of a google account is not only simplified mail but an account to all your google service . you have a lot of option and service which you can operate from a same google account including drive , YouTube etc. 5)with Gmail you can simply save the google accounts of your contacts and can sync them to unlimited devices and sites linked to your google account . 6)with latest Gmail update we have now google meet option available to start our meet right from gmail .

Cons

ok lets focus on some of cons while i will say these are not cons but some features that i think will be added in some future updates . 1)the attachment size of Gmail must be increased 2) if we want to delete mails in mobile version (android )its not so easy at it is in pc version 3) if we will search any mails by searching the date for example 21 Feb 2021 it will not show the mails of that day. 4)in app version (mobile ) selecting mails is not easy if we slightly tap n the mail in place of thumbnail of mail it will get open instead of being selected

Review Source

VlV

Virginia laura V.  
Gmail the best email service  
Accounting  
Used the software for: 2+ years

### "Gmail the best email service"

October 3, 2021

5.0

Generally speaking my involvement in Gmail is incredible. It's a very efficient specialized instrument.

Pros

I totally love Gmail. I have been utilizing it for longer than 10 years at this point and plainly Gmail takes a wide margin for consumer loyalty. Sending and getting messages is made simpler with Gmail. The cordial UI expands my usefulness significantly. Gmail likewise has incredible association devices, permitting clients to star and channel messages dependent on their requirements. With the choices to sort my messages effectively and naturally channel spam mail, I can work all the more proficiently and save myself the problem of physically browsing each and every email to discover the ones I am searching for. Utilizing Gmail likewise opens up freedoms to utilize a lot other programming by Google, which obviously is stunning in light of the fact that it gets a good deal on other programming they might require. One of my #1 elements of Gmail is most certainly the timetable send choice. I like the capacity to have the option to review and email late around evening time and have it send consequently during working hours.

Cons

There are all around reported worries about Gmail's security. Similarly as with some free, open source stages, you are expecting extra danger that the substance and insurance of the data your are sending/getting, are at an essentially higher danger than other paid stages. I additionally don't care for how I frequently run out of capacity, and need to buy more.

Reason for choosing Gmail

Because is the most simple email program

Review Source

ZM

Zoe M.  
Claims Manager  
Construction  
Used the software for: 2+ years

### "Review of Gmail"

September 6, 2022

5.0

Overall, I love google and gmail. I enjoy using this software over Outlook, and have used this software successfully for many years now.

Pros

I like that the software is user friendly, and easy to navigate. It feels very familiar even with the periodic updates.

Cons

Sometimes, the system is confusing when accessing the settings. It can be simplified for easier navigation.

Alternatives considered

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Reason for choosing Gmail

Outlook can be overcomplicated and hard to navigate if you have never used the system before. Almost everyone at some point in time has used gmail in their personal lives.

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Easier for clients, office staff, and overall understanding of the system is easier to train new employees on.

Review Source

HS

Harpreet S.  
No  
Farming  
Used the software for: 2+ years

### "Gmail feedback "

January 18, 2024

5.0

Pros

I'm expressing my personal views about Gmail here. I have been using this email service as my primary email address for the past 14 years, often utilizing it multiple times a day. This email makes it simple for me to access the features I need for daily living, including sending emails fast from either my laptop or my smartphone. I can access it from anywhere and have the flexibility to be flexible thanks to the app and Gmail service. Another thing that makes me happy is that I always know right away if I'm the user or not when I accept a new device. The user interface appears to be well-organized and equipped with all the features that

Cons

No cons for the gmail its a good experience for me

Review Source

Martín V.  
Partner  
Law Practice  
Used the software for: 2+ years

### "Partner at major law firm"

January 15, 2024

5.0

Excellent experience. I use it every day without issues. Would recommend it.

Pros

Connectivity and integration with other apps of Google. Very easy to use. The design is appealing.

Cons

Contacts are sometimes difficult to manage. The editor could be better. Not all formatting options.

Alternatives considered

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Review Source

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