# Page 90 | Gmail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 90 - Is Gmail the right Email Management solution for you? Explore 13383 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/202338/Gmail/reviews

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Gmail

4.8 (13383)

[View alternatives](https://www.capterra.com/p/202338/Gmail/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 90 - Reviews of Gmail

## Showing most helpful reviews

Showing 2226-2250 of 13383 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SR

Sarah R.  
Owner and Trainer at Zoomies Pet Services  
Consumer Services  
Used the software for: 2+ years

### "Great for a Small Business!"

January 11, 2022

5.0

Gmail allows me to easily communicate with all my clients. Keeping my communication through Gmail eliminates contacting clients through my personal phone number, allowing me to keep my business and personal life somewhat separated.

Pros

This software is great because it's free, easy to set-up, and links to all my other Google accounts. It's very user-friendly and doesn't require time to learn how to use it.

Cons

The search function is sometimes lacking; if you don't type it exactly right the email I'm looking for won't come up, even if it contains words I'm searching.

Review Source

VR

Verified Reviewer  
Landing Page Designer  
Marketing and Advertising  
Used the software for: 2+ years

### "FREEmium Email Management for Everyone"

October 27, 2022

5.0

Gmail is seamless. You can add more chrome extensions to make it for efficient or pair it up with different tools like Mailbird.

Pros

Gmail is so easy to use. Like a no brainer app you can use for personal or for business. I am using this with Mailbird mainly of the filtering reason since I feel it's a bit complicated to filter using Gmail alone.

Cons

I feel like I haven't maximize it yet but if I can create scheduled tasks and add them to my Google Calendar, it would be amazing. I feel like they could create more video instructions here.

Review Source

HH

Hazem H.  
Student  
Law Practice  
Used the software for: 2+ years

### "Personal Gmail review"

December 19, 2021

5.0

My over all experience with Gmail is very good , I'm satisfied it's crucial for my daily use wether to check work emails or recieving mails from team or sending mails to companies it's so usefull to connect to everyone yet it has one disadvantage when it comes to deleting mails I cannot select all and delete I have to manually delete msgs one by one , I wish they change that .

Pros

The most I like about this software is it's simple layout and easiness of use and it's categorized tabs to help me filter where to search , also the search feature is amazing it helps me find any email even if I lost track of it between my emails .

Cons

One of the most important features in this software yet it needs to be improved is the select msgs feature when I try to delete msgs for example I have to delete one by one / select one by one , I wish there was a select all / delete all selected button , that would be so helpful when u have hundreds of mails u need to delete to organize your mail .

Review Source

TS

Teresa S.  
Office Manager/ Technician  
Consumer Services  
Used the software for: 2+ years

### "Great Overall Product"

October 6, 2022

4.0

I have had a great experience with Gmail. We will definitely continue to use for our business and personal use.

Pros

I love using Gmail. I have a personal Gmail and also, we have several Gmail accounts for our business. The program is easy to use. It is easy to keep organized. I will continue to use this product.

Cons

Wish you could send more attachments at once, but they get changed into a Google Doc and then sent with the Mb are too large.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Yahoo was not compatible with some of our software programs.

Review Source

VV

Vsevolod V.  
Own business  
Computer & Network Security  
Used the software for: 2+ years

### "Deceiving users by Google"

November 10, 2021

1.0

I strongly advise against using this mail for business correspondence.

Pros

Easy to install and easy to use. Nice design, it is possible to install different themes. It is possible to transfer your data from another mail service. A large enough 15 GB drive.

Cons

As soon as you open your mailbox, your personal data no longer belongs to you. Google will manage your personal data at its own discretion. The confidentiality of the mail server is at zero. Even if you set the privacy settings, your messages will not be encrypted and your correspondence can be read by third parties. In addition, the company cooperates with fiscal authorities and special services of different countries. Including cooperating with countries with openly totalitarian and autocratic regimes. There is virtually no technical support. Bots will communicate with you, not a live person. Live employees are technically illiterate and do not solve your problems. Even if you turn off advertising preferences or set the slider to prohibit ads, you will still receive various annoying ads in your mail. Gmail will simply ignore you.

Review Source

KF

Kaitlyn F.  
Entrepreneur  
Higher Education  
Used the software for: 2+ years

### "My Go To For Years"

September 8, 2021

5.0

Pros

Google itself has a lot of add ons connected to the gmail account which is nice. Everyrhing is in one spot. Easy to use. Ive never had an issue.

Cons

The only thing im having issues with at least as of lately, is storage space. And they want you to pay for more. AND my emails werent making it to my inbox cause i was low on space.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

I got so behind in the yahoo account, i was in over my head! I was only in 6th grade so i didnt know what i was doing. I dont remember why i switched but im glad i did

Review Source

RC

Rodene C.  
Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Excellent service & product"

September 14, 2021

5.0

Basic, direct and simple to use with such countless provisions making this a general extraordinary item to utilize.

Pros

Savvy looking, basic and dependable programming. it has more grounded spam-recognizing highlights than a portion of its rivals and is in general, easy to understand and natural.

Cons

I feel it very well may be simpler to coordinate and make records, which is something I for one find simpler to do in a portion of its rivals. Some of the time, the erase work is supplanted with 'document', which can be confounding. I now and again discover the organization of the interface very crushed looking. Notwithstanding, this is likewise its solidarity in that it is clear with not many fancy odds and ends.

Review Source

VR

Verified Reviewer  
Capacitador Independiente  
Higher Education  
Used the software for: 2+ years

### "Gestionando exitosamente tu correo con Gmail"

January 8, 2024

5.0

Es una muy buena aplicación de gestión de correos electrónicos por sus funcionalidades y facilidad de manejo.

Pros

Su facilidad de manejo y gestión de mi buzón de correo electrónico, ya que permite con rapidez encontrar y repsonder los diferentes correos de atención.

Cons

En su versión de pago permite limitadas funcionalidades que podrian brindarse de mejor manera para motivar la adquisición de esta versión paga.

Review Source

KC

Kimberly C.  
Math Department Chair/Teacher  
Education Management  
Used the software for: 2+ years

### "Outstanding Program!"

December 14, 2021

5.0

Overall, I would recommend Gmail.

Pros

There are many features that enhance Gmail! It is easy to use, sort, and label email. The ability to snooze, or read but mark an email as unread as a reminder is helpful. I also like the star and "mark as important" feature.

Cons

As I mentioned, my use of the Search feature was not stellar and could be improved. Warnings about emails from external sources are nice, but once I've used a source, it would be nice for it to be approved for use without a continued warning.

Review Source

CF

Colin F.  
Director, Operations  
Events Services  
Used the software for: 2+ years

### "Gmail + Outlook integration"

September 7, 2022

5.0

very positive, haven't had many issues other than trying to find key words from subject lines when emails get buried in your inbox.

Pros

the ease of adding another email account to your general gmail

Cons

some 3rd party integrations may say compatible with gmail, although, gmail may respond and say they are in fact "not fully compatible"

Review Source

PC

Paolo C.  
Product Manager IT  
Information Technology and Services  
Used the software for: 2+ years

### "Lo uso tutti i giorni, non lo cambierei con nulla"

January 11, 2024

5.0

Lo uso tutti i giorni per le mail personali e di lavoro (tutto tramite app), credo sia un ottimo gestore.

Pros

I vantaggi sono tutti legati all'interoperabilità, alla sincronizzazione con dispositivi diversi e la facilità di utilizzo

Cons

Mai inconvenienti, dall'app mi piacerebbe una gestione più semplice di account diversi da gmail. Funzionano, non posso dire il contrario, ma potrebbe essere più semplice la configurazione

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Perchè è più facile anche se ho ancora un account yahoo mail. Anche l'app di yahoo funziona veramente bene

Review Source

VR

Verified Reviewer  
Virtual Assistant  
Online Media  
Used the software for: 2+ years

### "Fantastic everyday work engine!"

October 20, 2022

5.0

Pros

As I do email/diary management as one of my services Gmail is fundamental for me. I find it very easy and quick to use on daily basis.

Cons

There isn't anything I don't like about this software. I like everything!

Review Source

VR

Verified Reviewer  
Customer Representative  
Automotive  
Used the software for: 2+ years

### "Gmail "

November 13, 2023

5.0

Pros

Ability to access and track my emails from web and mobile applications. Ability to sort messages into different folders. Good search and storage functionalities.

Cons

Personally, I didn't encounter any issues with Gmail.

Review Source

RC

Rafael C.  
CSR  
Telecommunications  
Used the software for: 2+ years

### "An honest review about Gmail"

January 25, 2024

5.0

Overall Gmail is a very good and i highly recommend it to anyone that wants to use a communication software. It also has an app on mobile devices.

Pros

I thing that i like the most about Gmail is that It is very user friendly and it is widely used

Cons

The thing that i least liked about gmail is that certain important emails are sometimes recognized as spams

Review Source

KT

Kayce T.  
Cashier  
Supermarkets  
Used the software for: 2+ years

### "There's No Email Like Gmail"

December 29, 2021

5.0

I have used this as my personal, and my professional emil I use it for everything and I love the fact I can add different folders to file my emails in categories. I can even do instant messages and that's great too.

Pros

I like how Gmail saves everything. My contacts are connected and my history along with my pictures are all backed up in the same place.

Cons

I don't think there is anything that I don't like. Honestly I I love everything.

Alternatives considered

[Digital Marketing Suite](https://www.capterra.com/p/124265/Express-Email-Marketing/)[AOL Mail](https://www.capterra.com/p/266984/AOL-Mail/)

Reason for choosing Gmail

My mom suggested I try it and I did and I love it.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Because I didnt like Hotmail or yahoo. Really needed some thing else

Review Source

LO

Lois O.  
Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Does the job for small business"

October 15, 2021

5.0

Overall, Gmail fulfils the needs of my small business and I'm confident that this is the best option for the low price.

Pros

It's cheap, it's simple and easy to use. Another major bonus of using Gmail is that Google loves Google, and nowadays most people seem to be using Gmail, so you have a better chance of not ending up in spam, as far as I see it.

Cons

The UX could be vastly improved. For example, the menu bar on the left minimises then when I want to click on inbox it usually opens and I accidentally click to write a new email. I don't like that you can only "undo" sending an email for about 2 seconds after it has been sent (within organisation). A message recall option would be good. An option to embed videos in the email would also be great. And, the autoresponder is too basic. There is no option to make multiple responses for people in/outside the organisation and exclude or include certain addresses. I also don't like the folder organisation on the left-hand side. Outlook does it much better.

Review Source

eK

elio K.  
owner  
Supermarkets  
Used the software for: 2+ years

### "how to simplify my experience "

January 18, 2024

5.0

Pros

multiple use is very very good it synchronies multiple devices

Cons

for my point of view i do not have any cons for this app

Review Source

VR

Verified Reviewer  
Sales assistant  
Retail  
Used the software for: 2+ years

### "Applicazione leader del settore mail"

October 24, 2023

4.0

Applicazione che utilizzo giornalmente da anni, una sicurezza, un fedele compagno di vita, utilissimo sia per lo svago che per il lavoro

Pros

Semplicità di utilizzo, alto grado di personalizzazione, possibilità di integrare l'app con app di terze parti

Cons

Non ho apprezzato il fatto che le mail datate vengano eliminate automaticamente dopo un po' di tempo

Review Source

VR

Verified Reviewer  
Global CRM Support  
Financial Services  
Used the software for: 2+ years

### "Plataforma de correos por excelencia"

October 9, 2022

5.0

Pros

Su facilidad de uso, de acceso y que sirve tanto en lo profesional como en lo personal. Una herramienta que todo el mundo conoce y podría gestionar.

Cons

Puede que la integración con otros entornos como el de Microsoft, done Outlook manda por la fácil sincronización con el resto de aplicaciones.

Review Source

VR

Verified Reviewer  
Writer  
Writing and Editing  
Used the software for: 1-2 years

### "Outstanding Mailing System"

November 20, 2022

4.0

In summary, Gmail is a great mailing interface that has brought about wonderful experiences during the time of use and it is even to this moment.

Pros

Gmail is gives new users ease of use. With its well organised structure, it provides a great navigational system. It allows the attachment of other media files that enhance quality communication.

Cons

Gmail is lacking in its security system. Hackers could possibly infiltrate people's privacy. Again, unwanted emails in form of promotions found in the inboxes are sometimes anoying.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Because Gmail suited my taste.

Review Source

VR

Verified Reviewer  
Undergraduate Research Assistant  
Research  
Used the software for: 2+ years

### "Great use for it being free"

May 1, 2021

5.0

Overall this is great for frugal college students who just want a reliable internet service that works and is always available. The ability to file emails away into different folders really makes it worthwhile and I'm happy be using this day in and day out. It also allows easy forwarding and the ability to send emails through gmail using other email addresses that can be outside of gmail. This lets me send mail from three different email accounts depending on whether it's for work, school or side businesses.

Pros

The fact that this is free is just icing on the cake. This is great for college students doing group projects of lab facilities trying to communicate with others. There aren't as much capabilities as Outlook but does almost everything just as well from folders to file emails away, search function, to filters, good forwarding and fast response. THe ability to send emails from three different emails based on the genre of business is great.

Cons

Sometimes gmail can lag and take awhile to startup or load for the first refresh. Outlook is definitely more crisp in that sense but still for it being free it's not a huge complaint. The search function is not as intuitive as other email services and could allow for more options that don't require knowing the code tags.

Review Source

OR

Oussama R.  
PhD Student  
Higher Education  
Used the software for: I used a free trial

### "Email me by Gmail !"

May 28, 2022

5.0

I use Gmail a lot in my correspondence with my professors, as a researcher in international business, I prefer to use Gmail over my practical email for my university because it makes it very easy for me to organize my mail and prevent spam messages, and most importantly, I can transfer my files smoothly because most of them have a very large capacity, so I use Google Drive-In that and this is not available in my university email Gmail allowed me to create a professional signature bearing my photo and my university logo and know myself very well to compensate for that.

Pros

Gmail works very efficiently, whether on the phone or computer The user interface is organized and uncluttered and allows focus The notifications are very convenient as well as the options available allow the application to be adapted according to the user's preferences and this creates a lot of flexibility The ability to add digital signatures and logos works very smoothly and allows adding very difficult designs, which is not available in other types of applications and this creates a real sense of belonging for the user because he can form the image he desires about his person or business Integration with Google Drive is great and allows you to share large files smoothly

Cons

So far, I don't see any flaws in using it But with the continuous digital developments, I would advise the Gmail team to invest in the field of voice-to-speech for users who do not prefer typing much. It will be a very powerful feature. I can also recommend the development of the suggestion system so that it suggests suitable writing templates for use according to the specialty that the user needs

Switched from

[Grammarly Business](https://www.capterra.com/p/170306/Grammarly-Business/)

Check for grammatical and grammatical errors and paraphrasing

Review Source

Nimubona W.  
Self Employed  
Internet  
Used the software for: 2+ years

### "My review on Gmail"

July 19, 2021

5.0

I have been using Gmail every day for a long time and I regularly check my inbox and receive notifications every day. I don't see any problem on Gmail and it helps me a lot.

Pros

Gmail is a good platform for private conversations and it is very confidential compared to other online communication tools. Gmail is useful to subscribe to websites or newsletters and receive new information every day. Gmail helps us a lot to reset forgotten passwords, we just receive an inbox message to change the password by clicking on the link. Gmail is easy to use and it is very convenient and offers more features. Gmail makes it easy to send messages. You can also attach files of various types. The deletion of messages is not irreversible because before being permanently deleted they are placed in the trash and there is the possibility to restore them.

Cons

For me Gmail is complete and it is better in its field and for the moment I do not see any disadvantage on Gmail.

Review Source

VR

Verified Reviewer  
VP Product  
Information Technology and Services  
Used the software for: 1-2 years

### "Solid Performer but Lacks Enterprise Needs"

September 7, 2021

4.0

Overall it has been pleasant, however I do tend to default back to Outlook as it is built for more of an enterprise user.

Pros

Gmail is easy to use and is a familiar user interface for most people. Reading and composing messages are easy and straight forward.

Cons

Coming from Outlook, there are some stark differences for the enterprise user. For one, rules are not easy to implement. I receive a number of emails that I wish to send directly to a folder to read later. The creation of folders and rules is not intuitive. Also, searching for emails is a bit cumbersome when you get into the advanced options. It should be a bit more user friendly.

Review Source

VR

Verified Reviewer  
Medical Interpreter  
Hospital & Health Care  
Used the software for: 2+ years

### "Email made easy"

January 9, 2024

5.0

It has been great with lots of ways to make it custom

Pros

Its good and compatible with most devicws and platforms

Cons

There isn't anything that I can think of really

Review Source

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