# Page 92 | Gmail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 92 - Is Gmail the right Email Management solution for you? Explore 13383 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/202338/Gmail/reviews

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Gmail

4.8 (13383)

[View alternatives](https://www.capterra.com/p/202338/Gmail/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 92 - Reviews of Gmail

## Showing most helpful reviews

Showing 2276-2300 of 13383 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Industrial and manufacturing Engineer  
Industrial Automation  
Used the software for: 2+ years

### "Finest free email service. "

June 1, 2021

5.0

I have been using it for more than 5 years. It is simple and easy to use and also a safe area for mailing. It is just amazing.

Pros

Gmail is a free gift from google. It is the most user friendly email application. It can be access through mobile application as well as from web browser. We can use it through our google account. User can send or receive emails including attachment of any document and for larger files, they can insert the file from google drive into it. One thing that is very useful in Gmail is that the google mail servers automatically filters the email and separate the spam or ham mails. It has an option for reply any email that keeps all the messages from same person in one place. It has a search option. When you write any word or phrase, Gmail will automatically suggests you some results according to your entries.

Cons

Gmail is incredibly amazing but sometimes it's maximum storage of 15 GB becomes very less for free user as it is shared for google photos and google drive files. Seldom gmail puts some useful emails in spam folder.

Review Source

VR

Verified Reviewer  
Managing Editor  
Publishing  
Used the software for: 2+ years

### "Gmail: My Preferred Email Provider"

May 13, 2021

5.0

I have used Gmail personally for over a decade and it is my preferred email provider. Some existing clients I have taken over at work for other coworkers utilize other email servers and I have found Gmail to be vastly superior and incorporate it any time I get the chance.

Pros

Gmail has a quick to learn interface so anyone can begin sending emails from it in moments. The website layout is straightforward and it is not at all difficult to sort, read, or delete emails. Gmail also has a predictive text that can automate portions of your response that saves a ton of time. Unlike some other servers, I have never had trouble having an email sent. Creating an account for Gmail also grants access to integrate with a number of other useful Google services, including but not limited to Google Docs, Google Sheets, and Google Hangouts.

Cons

Google's security is a bit extreme and there have been at least a couple instances at work where it was entirely impossible to login to an account despite having all of the information and access I should need. One of my inboxes is automatically sorted into Primary, Social, and Promotions, and it can be entirely random as to what incoming email lands in which folder.

Review Source

Borja O.  
Profesor y creador de contenido  
E-Learning  
Used the software for: 2+ years

### "Una pieza fundamental para gestionar mi negocio"

March 25, 2023

5.0

Gmail me ayuda a gestionar los emails que recibe mi negocio en el día a día de una forma sencilla y práctica.

Pros

La mayor parte de mi negocio la gestionó desde la bandeja de entrada, así que Gmail me permite entre otras:Organizar los emails con etiquetasProgramar los envíos de correosGestionar mi email marketingSin duda, una de las herramientas más útiles para el día a día de cualquier negocio online.

Cons

Me gustaría que la interfaz fuera algo más minimalista, ya que ofreceré muchas opciones muy cerca unas de otras.

Switched from

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)

Yahoo ofrece muy pocas funcionalidades y no es nada intuitivo.

Review Source

AM

Andrea M.  
Operations Manager  
Retail  
Used the software for: 2+ years

### "Gmaill is definitely the best email services"

September 7, 2022

5.0

Overall I like Gmail and I would not switch to another provider

Pros

Easy to use super modern Love google meets Email filters and customizations are really nice mobile app easy to use connection with other google tools such as sheets, docs, etc

Cons

Prices It is a shame that Gmail has changed the pricing structure and suddenly extra storage space cannot be purchased per user anymore but we would have to update it for everybody in the company which would increase the pricing drastically although we are already on a paid plan..

Alternatives considered

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Reason for choosing Gmail

More modern Connection to google docs, sheets etc Easier to use great customization constant improvements are being made

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Easier to use more modern

Review Source

SR

Sasha R.  
Independent Travel Advisor  
Wireless  
Used the software for: 2+ years

### "Gmail software review"

November 8, 2021

5.0

It allows you to send large files and provide file sharing features. You are able to use Google sheets, create surveys to collect data ,personalize your account.

Pros

The organizer, spam blockers Reporting analytics

Cons

The order in which persons reply to the email is sometimes confusing. However once you get use to the software you will be able to use it.

Review Source

Alejandra M.  
HR Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Best email tool"

January 12, 2024

5.0

Amazing. I have been using it for the last 10 years, both personally and professionally, and can't think of any other platform to replace it

Pros

Is not only about emails, you can easily use the whole Google Suite and their multiple tools while using Gmail. It is professional, useful and great

Cons

You can do much about spamming and blocking unwanted emails.

Review Source

SBIHI J.  
Responsable commerciale  
International Trade and Development  
Used the software for: 1-2 years

### "J'aimerais jamais pensé a changé ma boite mail gmail depuis bien plus de 10 ans "

February 24, 2024

5.0

Pros

J'utilise la même boîte mail gmail depuis plus de 10 ans, je n'est pas besoin d'aller chercher ailleurs puisque cette dernière me suffit amplement, que ca soit dans la gestion de mes emails des spams qui arrive ainsi que le suivis des email importants

Cons

L'espace de stockage qui se remplie vite, j'ai du acheté un nouveau espace afin de recevoir des nouveaux mails

Review Source

CC

Claudia C.  
Docente  
Higher Education  
Used the software for: 2+ years

### "Servicio de correo electrónico eficiente"

October 6, 2022

5.0

Hace muchísimos años que uso esta plataforma de correo, nunca tuve problemas, me parece excelente y su uso es muy fácil y es muy estable

Pros

Es de muy fácil uso, no se pierde la información, con la casilla de correo se pueden acceder a diversos servicios y mantiene las claves y usuarios. El hecho que también por una casilla de correo programada se pueda acceder al drive en forma gratuita y tener una pequeña plataforma virtual para guardar datos es excelente.

Cons

No le veo contra alguna, hasta la actualidad jamás se me presentaron conflictos en su uso

Review Source

AKS

Anil Kumar S.  
Web Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Gmail Feedback"

January 24, 2024

5.0

Pros

Gmail is a simple, effective, efficient, and helpful tool. It is beneficial for cloud-based data storage. Its UI is very user-friendly, and since it offers spam prevention, there's no reason to be concerned of spam. The best feature of Gmail is that it's free, which increases its value even further. Additionally, you may use its free account to save up to 15GB of cloud storage space for your files. It's quite easy to use. You may work from any location thanks to its desktop and mobile versions .

Cons

Gmail is not without its quirks. Emails that aren't supposed to be spam are occasionally sent over Gmail. It also takes some time to acquire customer service from Google. You will have to wait a few days for their response after sending them an email. However, I believe there is still space for development.

Review Source

VR

Verified Reviewer  
Software wngineer  
Computer Software  
Used the software for: 2+ years

### "The best email service"

September 6, 2022

5.0

It hels me receive newsletters from my subscribed site

Pros

I like how the promotional and social emails are separated from primary emails, that way I don't miss my important emails.

Cons

The spam filter do block my primary emails at times

Review Source

AM

Afreen M.  
Freelancer  
Information Technology and Services  
Used the software for: 6-12 months

### "Gmail for everyone"

August 2, 2023

5.0

Great all around keeps me structured, and email category creation is fantastic for keeping business information organized.

Pros

Every person including myself, has no fewer than one Gmail account. My mobile device makes it quite simple for me to manage my own private email account. Their also have a high rate of spam email recognition, so I hardly ever need to glance at my spam inbox nowadays because they are so adept at distinguishing between legitimate and junk email.

Cons

Gmail was a fine email service in my opinion, however it had several shortcomings that I didn't want to have to contend with. Finding material was challenging, along with it was hard to go to a certain purpose.

Review Source

SG

Sharad G.  
Officer Store  
Construction  
Used the software for: 1-2 years

### "Gmail Review"

February 16, 2024

5.0

Smoothed out correspondence with natural connection point, Dependable and broad capacity for messages, Coordination with other Google administrations improves efficiency, Intermittent worries about security and ad influence by and large fulfillment.

Pros

Effective association with marks and channels, Liberal capacity limit with regards to messages, Easy to use interface, simple to explore, Incorporated highlights like Google Drive and Schedule.

Cons

Periodic postpones in email conveyance, Restricted disconnected usefulness, Worries about protection and information security, Ad presence in the connection point.

Review Source

DS

David S.  
Coach Ontológico  
Education Management  
Used the software for: 2+ years

### "Uso diariamente Gmail y estoy muy conforme con su servicio"

September 9, 2022

5.0

Los beneficios de Gmail es que la cuenta es gratuita y el acceso a YouTube igual. Facilita muchas cuestiones para mostrar lo que uno hace, y a lo que se dedica, lo cual es muy interesante, ya que se pude acceder a mucha información de gran valor.

Pros

Las características más importantes son que está integrado con ciertas páginas que reconocen los datos y los historiales, lo cual permite buscar algo que ya se trabajó o se buscó anteriormente como sucede con You Tube por ejemplo. El producto es fácil de usar y muy integrado.

Cons

Las características que podrían mejorarse es por ejemplo en los emails, cuando te muestra los historiales, donde existe una comunicación con el mismo destinatario, entonces te muestra la cola de emails con el mismo. A veces confunde, porque tenes que prestar atención a cuál fue el último email para seguir la cadena de manera ordenada. En cambio si esto fuera mirando solo la bandeja de entrada, solamente es responder o reenviar el último email. Espero haber sido claro.

Review Source

Fabiano A.  
Consulente IT  
Information Technology and Services  
Used the software for: 2+ years

### "Minimale nel puro stile Google"

February 4, 2023

5.0

Lo uso con gli account personali e con il portale universitario.

Pros

Offre tutte le funzionalità di posta classiche. Nessuna pubblicità. Tante configurazioni per il redirect e per filtrare per categoria.

Cons

Nell’integrazione con iPhone non posso selezionare “push” come modalità di download delle nuove email.

Review Source

VR

Verified Reviewer  
Document management officer  
Computer Software  
Used the software for: 2+ years

### "Review on gmail"

November 7, 2022

4.0

Pros

I can reach out through mail to many client and resolve issues without seeing in person

Cons

The challenge of searching for a particular mail

Review Source

Uzair R.  
HR Officer  
Consumer Goods  
Used the software for: 2+ years

### "Gmail Review"

August 29, 2021

5.0

Overall it's great application for exchanging emails to your friends, family and office colleague. Further you can also store all your data in a free Gmail account space which can be access from any device in all over the world.

Pros

The best I like about Gmail that's it's completely free to create I'd and send email. Gmail has best spam detector feature which protect you from irrelevant or junk email. Further Gmail provide 15 gb space in which you can sync all your data photos and documents and can access all this data from any device around the globe. Gmail also has best advance filtering feature through which you can find your relevant email by entering just keywords.

Cons

The least I like in Gmail that it's integrated with Google therefore you will receive multiple Google products ads which irritate user. Further this is web offer email service that's only work on internet, once you lost your internet you can't access your email and account data.

Review Source

HB

Henry B.  
CTO  
E-Learning  
Used the software for: 2+ years

### "Great product for the money!"

May 20, 2022

4.0

I really like it and I think it is a great product. I’ve been using it over Outlook for 4+ Years and I would never switch back to outlook.

Pros

I really like the easy ability to find other members in your company directory, and just the overall ease of use for everything.

Cons

Something that I feel could be added is a feature to more easily create groups that you are able to email more, it’s kind of a chore to do currently.

Alternatives considered

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Review Source

Rohan V.  
Software Engineer  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Essential Email Service"

September 15, 2021

5.0

The cons are so minimal to the overwhelming pros that Gmail offers. I've been using it since I was a kid in elementary school and it has continued to be my daily digest, arguably more than every other social media app.

Pros

It's ease of use with the overall Google Workspace environment makes Gmail the obvious answer as opposed to Outlook. It is constantly updated, well linked to Drive, Meet, and other services. It's categories and filters are great for keeping a clean inbox, and has a wonderful UI that is great to look at, making email management an easy thing to handle and makes reading emails painless.

Cons

Some old features sometimes linger far too long. For how little I use Google Contacts and Google Hangouts, those features still hover around. The ability to customize one's inbox appearance is minimal and greater ability might make this a very easy way to engage the users.

Review Source

KS

Kaitlin S.  
Office manager  
Insurance  
Used the software for: 2+ years

### "Easy to use"

January 18, 2024

5.0

Overall I'd refer Gmail to everyone. I prefer Google over Yahoo, Microsoft, or Apple.

Pros

I'd have to say how easy it is to organize emails.

Cons

The least thing would have to be when spam comes through (rarely) to my inbox. It kinda scares me only due to all the personal information on my computer.

Review Source

PS

Prabhu S.  
Data Analyst  
Computer Software  
Used the software for: 2+ years

### "Email refresh isn't live"

July 4, 2021

5.0

Overall, the experience is good. But, there needs an improvement in UI and live display of emails.

Pros

The software/product is good and the best in the industry. As compared to MS Office, I think Gmail needs to do better in User Interface. It is not easy to understand the options available on-screen for elderly users.

Cons

The emails were not live when tried, while the emails came and reflected on mobile sooner. NOTE: Both the devices were on the same WiFi connection.

Switched from

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

Thinking to try out Gmail

Review Source

Xiomara S.  
Asistente de planeamiento urbano  
Construction  
Used the software for: 2+ years

### "Software de mensajería y correo"

January 19, 2024

5.0

Muy buena la recomiendo como uso de mensajería y correo electrónico

Pros

Muy intuitivo fácil de usar y se acomoda al usuario

Cons

No he encontrado desventajas a la hora de usarlo

Review Source

Lee C.  
Research Fellow  
International Affairs  
Used the software for: 2+ years

### "Much prefer to alternatives"

January 7, 2024

5.0

Pros

Single best feature is search and general speed. Automatic filters and sorting work well.

Cons

Spam filters seem to have got worse recently.

Review Source

VR

Verified Reviewer  
Assistente Veterinário  
Veterinary  
Used the software for: 2+ years

### "Software excelente para uso diário "

October 10, 2022

5.0

A minha experiência geral é muito boa. Além dos pontos negativos que apresentei não tenho mais nada a apontar.

Pros

O gmail é muito fácil e simples de usar. Dá para sincronizar automaticamente com o telefone ou o computador e receber as notificações na hora. Há também possibilidade de seguir a troca de emails numa só conversa, para não ter sempre de ir pesquisar o histórico da conversa.

Cons

Não há nenhum aspeto em específico difícil de usar. No entanto, às vezes, se tiver de pesquisar uma conversa antiga com base numa palavra chave ou num email pode ser mais difícil de encontrar. A questão do spam é tão boa como pode ser má, pois podemos estar à espera de algum email que nao recebemos porque vai parar diretamente na caixa de spam.

Review Source

CH

Christain H.  
Owner  
Farming  
Used the software for: 2+ years

### "Gmail the capable email service"

September 5, 2022

4.0

It was a easy streamlined process to switch from outlook to google!

Pros

It meets all my business needs and it’s free! For a small business owner like me this makes this an easy choice being free and streamlined! And don’t forget about the ability to search your email!

Cons

There wasn’t a single thing I didn’t like! Even the screen design and color template are friendly and aesthetically pleasing to look at!

Review Source

VR

Verified Reviewer  
istruttrice di nuoto  
Sports  
Used the software for: 2+ years

### "gmail pratica"

February 17, 2024

5.0

La piattaforma offre varie funzioni, possibilità di usare anche l'applicazione sul telefono o tablet tramite account google. Nel complesso è molto pratica sopra tutto per chi è alle prime armi, la consiglio vivamente.

Pros

La piattaforma è gratuita e molto facile da utilizzare. Fa parte del gruppo workspace google. La facciata e personalizzabile e pratica per ricerca email e funzioni. l'applicazione a parer mio leggermente più pratica e veloce. Possibilità di lavorare in gruppo.

Cons

le notifiche non arrivano sempre oppure arrivano tutte insieme.

Review Source

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