--- title: "Control Tower Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Control Tower Software - reviews, pricing plans, popular comparisons to other Order Management products and more." source_url: "https://www.capterra.com/p/202355/Control-Tower/" page_type: "product" language: "en" --- # Control Tower Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Control Tower ## What is Control Tower? Control Tower Platform brings all internal and external stakeholders together on one platform, providing supply-chain-load-level visibility and order management. From initial order entry through disposition supplier reporting, you can now see all of your data from a single source. Seamlessly add new modules to your systems, such as a WMS and IMS that are proven to enhance efficiencies and drive supply chain-wide savings. ## What is Control Tower used for? [Logistics](https://www.capterra.com/logistics-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/)[Shipping](https://www.capterra.com/shipping-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Control Tower?[Manage this product listing](https://www.g2.com/products/firebend-control-tower/claim_requests/new?auto=true) ## Control Tower Overview Updated September 2026 AI summary Control Tower supports businesses of all sizes in managing supply chain operations with features spanning order management, inventory control, logistics, and warehouse management. Its cloud-based platform includes core capabilities like order fulfillment, purchase order management, and inventory tracking, as well as options for alerts, forecasting, and multi-channel management. Deployment is available across web, desktop, and mobile platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Control Tower 0.0 VS. [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price $1 Per User, Per Month Starting Price $31.1 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (75) Value For Money 0.0 (0) Value For Money 4.1 (58) Customer Service 0.0 (0) Customer Service 3.9 (72) ## Control Tower alternatives [4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [Flowtrac](https://www.capterra.com/p/150328/Flowtrac/) [4.6 (75)](https://www.capterra.com/p/150328/Flowtrac/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/150328/Flowtrac/) [TYASuite](https://www.capterra.com/p/190444/TYASuite/) [4.2 (78)](https://www.capterra.com/p/190444/TYASuite/reviews/) Starting price $65000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190444/TYASuite/) ## FAQs about Control Tower Overview ### What company size and specific industries is Control Tower built for? Control Tower is designed for organizations of any size that need cloud-based integration for supply chain operations, especially businesses in manufacturing, logistics, distribution, and retail. It fits companies looking to connect systems, reduce organizational silos, and improve visibility and productivity across the supply chain. Features and Usability ### What are the key features of Control Tower? Control Tower offers inventory management, inventory tracking, and inventory control, along with warehouse management and logistics management for multi-location operations. It also includes order management, purchase order management, shipping management, alerts/notifications, reporting/analytics, barcode/RFID support, and real time synchronization for operational visibility. Integrations ### Which third-party tools and platforms does Control Tower integrate with? Control Tower connects natively to Freight Genius and ServiceChannel. These two catalog integrations cover logistics and service management workflows, giving Control Tower direct links to specialized third-party platforms without requiring a broad integration stack. Getting Started and Support ### What training and onboarding options does Control Tower offer? Control Tower provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided instruction, webinars cover scheduled learning sessions, documentation offers written reference material, and videos provide visual guidance for reviewing features and steps. Getting Started and Support ### What customer support options does Control Tower offer? Control Tower provides email/help desk, FAQ/forum, knowledge base, and phone support. These channels give users multiple ways to find answers or contact support directly. No reviewer feedback about support quality is available in the catalog data, so no claims about response times or helpfulness can be made. ## Features AI summary Based on 3,064 Order Management reviews Capterra data shows that buyers of order management software rank the following features as their top priorities: - **Order Fulfillment** (**60%** of reviewers rated this feature as critical) - **Purchase Order Management** (**51%**) - **Inventory Management** (**61%**) Control Tower supports all three features that reviewers rate most highly: **Order Fulfillment**, **Purchase Order Management**, and **Inventory Management**. Together, these capabilities help businesses process orders accurately, keep purchasing activities organized, and maintain clear visibility into stock levels, allowing teams to improve order accuracy, avoid inventory issues, and keep day-to-day operations running efficiently. 3PL Management Outsource and manage third party logistics Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Audit Trail A record of all activities within the system, including user access, changes made, etc. Backorder Management Manage customer orders that cannot be filled immediately due to out-of-stock items Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Control Tower 49 features ### All Features - 3PL Management: Outsource and manage third party logistics - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Capacity Planning: Determine and plan production capacity based on changing demands - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Data Visualization: Graphical representation of data - Entry: Enter and convert orders and quotes - Forecasting: Form predictions based on past and present data/trends - Historical Reporting: Information, data and reports that are being tracked over time - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Kitting: Group and package individual but related items as one package set - Logistics Management: Management of the flow of things between point of origin and point of consumption. - Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Location: Manage and support multiple locations - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Receiving: Manage all receiving processes within a warehouse - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Serial Number Tracking: Track and assign specific serial numbers to products - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - SKU/UPC Codes: Internal and external product tracking codes - Special Order Management: Manage special order requested by a customer - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Warehouse Management: Manage and track operations and inventory within warehouses - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Basic $1.00 Per User,Per Month ## Integrations [ ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[ Freight Genius](https://www.capterra.com/p/202352/Freight-Genius/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.