# Control Tower Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Control Tower Software - reviews, pricing plans, popular comparisons to other Order Management products and more. Source: https://www.capterra.com/p/202355/Control-Tower --- # Control Tower Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Control Tower ## What is Control Tower? Control Tower Platform brings all internal and external stakeholders together on one platform, providing supply-chain-load-level visibility and order management. From initial order entry through disposition supplier reporting, you can now see all of your data from a single source. Seamlessly add new modules to your systems, such as a WMS and IMS that are proven to enhance efficiencies and drive supply chain-wide savings. ## What is Control Tower used for? [Logistics](https://www.capterra.com/logistics-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/)[Shipping](https://www.capterra.com/shipping-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Control Tower?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.firebend.com&name=Control Tower) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Control Tower 0.0 VS. [4.2 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price $1 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (2,008) Value For Money 0.0 (0) Value For Money 3.9 (1,598) Customer Service 0.0 (0) Customer Service 3.8 (1,701) ## Control Tower alternatives [4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.1 (131)](https://www.capterra.com/p/86175/3PL-Warehouse-Manager/reviews/) Starting price $599.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.6 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (11)](https://www.capterra.com/p/144276/Shipedge/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about Control Tower Overview ### What company size and specific industries is Control Tower built for? Control Tower is designed for businesses of any size that need cloud-based integration across supply chain operations. It is best suited for organizations in supply chain, logistics, and operations-heavy industries that want better visibility, fewer silos, and improved productivity across connected workflows. Features and Usability ### What are the key features of Control Tower? Control Tower offers inventory management, inventory tracking, and inventory control across multi-location and multi-channel operations. It also includes warehouse management, order management, purchase order management, shipping management, and receiving, plus barcode/RFID, serial number tracking, audit trail, reporting/analytics, alerts/notifications, and workflow management. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does Control Tower integrate with? Control Tower integrates with Freight Genius, ServiceChannel, and Transplace TMS. These catalog integrations connect Control Tower to freight management, service operations, and transportation management platforms, giving it a focused set of third-party connections for supply chain and logistics workflows. Getting Started and Support ### What training and onboarding options does Control Tower offer? Control Tower provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation gives written reference material, and videos offer self-paced viewing for users getting started. Getting Started and Support ### What customer support options does Control Tower offer? Control Tower provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Support content is organized for self-service and direct contact, with users able to choose the channel that fits their issue. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. 3PL Management Outsource and manage third party logistics Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Audit Trail A record of all activities within the system, including user access, changes made, etc. Backorder Management Manage customer orders that cannot be filled immediately due to out-of-stock items Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Control Tower 44 features Outsource and manage third party logistics Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges A record of all activities within the system, including user access, changes made, etc. Manage customer orders that cannot be filled immediately due to out-of-stock items Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Determine and plan production capacity based on changing demands Track the status of assets and whether they're checked in or out Centralized database of stakeholders and their contact information such as names, address, phone number etc. Process to track, record, and analyze expenses that occurred over the entire duration of a given project Graphical representation of data Form predictions based on past and present data/trends Information, data and reports that are being tracked over time Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Group and package individual but related items as one package set Management of the flow of things between point of origin and point of consumption. Access software remotely via mobile devices Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and support multiple locations Manage the process of receiving, preparing, and delivering orders for goods/products Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Manage all receiving processes within a warehouse Managing orders that a customer purchases repeatedly and regularly Purchase and replenish product stock based on inventory levels and needs View and track pertinent metrics to find patterns and gain insights from data Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Track and facilitate returns of products sold Search and filter data across systems to locate required information by entering keywords or certain criteria Track and assign specific serial numbers to products Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Internal and external product tracking codes Manage special order requested by a customer Track the status over time for a request, process, asset, or transaction Manage all supplier data and operations Manage and track operations and inventory within warehouses Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Basic $1.00 Per User,Per Month ## Integrations [ ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/)[ Freight Genius](https://www.capterra.com/p/202352/Freight-Genius/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.