# Zeevou Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Zeevou the right Hospitality Property Management solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/202366/Zeevou/reviews --- Zeevou 4.9 (20) [View alternatives](https://www.capterra.com/p/202366/Zeevou/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Zeevou Ease of use 4.7 Customer Service 5.0 ## Pros and Cons in Reviews Hilda D CEOReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “It’s not without a learning curve, but overall, it’s been a dependable system that’s made running the business smoother and much more manageable.“ March 18, 2026 TF Tamy F DirectorReal Estate, Self-employedUsed the software for: 6-12 months. “Easy to board the property and integrate with the OTA’s.“ November 11, 2024 ## Showing most helpful reviews Showing 1-20 of 20 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Hilda D. CEO Real Estate Used the software for: 1-2 years ### "Zeevou has been a solid part of our operations." March 18, 2026 5.0 Overall, my experience with Zeevou has been very positive. It’s taken a lot of the pressure out of managing day-to-day operations and brought everything into one place, which makes a real difference when you’re handling multiple bookings. Once it’s set up properly, it runs reliably in the background and helps keep things organised without constant input. It’s allowed me to focus more on the guest experience rather than getting caught up in admin. It’s not without a learning curve, but overall, it’s been a dependable system that’s made running the business smoother and much more manageable. Pros Zeevou has been a solid part of our operations. It’s reliable, automates the day-to-day tasks well, and keeps everything organised in one place. The channel management works smoothly, making handling bookings across platforms far more efficient and saving a HUGE amount of time. The ID verification, T&C's, the direct booking site and the security deposit feature are a godsend. They give real peace of mind when it comes to security and managing guests properly. The support team has also been swift to respond whenever we’ve needed help. Overall, it’s helped us run things more professionally and with fewer headaches and manual work. Cons There’s definitely a learning curve at the beginning. It’s not something you can set up quickly without taking time to understand how everything connects. Some parts of the interface could be more intuitive, especially when trying to find specific settings. It can feel a bit overwhelming at first. Also, making small changes isn’t always as quick as you’d expect, as things are quite structured within the system. Switched from [Uplisting](https://www.capterra.com/p/154137/Uplisting/) Very clunky, had a lot fewer important features that are crucial for serviced accommodation Review Source Response from Zeevou April 14, 2026 Hi Hilda, Thank you for the great review and recommendation. We’re delighted to hear that Zeevou has become a solid part of your operations and your direct booking site are helping you save time and run things more efficiently. We also appreciate your feedback on the learning curve and interface. Zeevou is a comprehensive system, and we’re continuously working to make onboarding smoother and key settings easier to navigate. Thank you again for your trust and for choosing Zeevou — we’re glad to support your business. PD Paul D. Director Hospitality Used the software for: 6-12 months ### "Managing Cliftonvalley Apartments with Zeevou" April 20, 2020 5.0 Zeevou allows us to manage all important aspects of our online business via the major OTAs that we use. The bookings flow through to us, are flagged by emails that we can configure and the automated and customisable workflows take care of most of the requirements we have in day to day management of bookings, calendars, payments, security deposits, terms and conditions and ID verification and then guest contact and management. If something is wrong or missing, the development team and product owner/designers are easily contactable via a ticket system and are very responsive and helpful in both resolving issues and taking on board suggestions for development. A great product with a very forward thinking design and management team. Most importantly, they have real world experience of running their own serviced apartment and hospitality business on a large scale, so they know first hand what is needed to help up manage our business effectively. Thoroughly recommended. Pros Xero integration, automated security deposits, Signable integration, willingness to consider development suggestions, allocation of our own dedicated account manager to assist us with requirements and configurations. Cons Some user interface issues at different times, but these have been speedily resolved by the great support team and good timely responses. Mobile view could be improved or an App developed. Alternatives considered [eviivo](https://www.capterra.com/p/66294/eviivo-suite/) Reason for choosing Zeevou Comprehensive integrations and connections to multiple OTAs, inclusive of features that are either not available, or cost extra from others. Switched from [Tokeet](https://www.capterra.com/p/155340/Tokeet/) Because of Tokeet taking away functionality and then adding it again at extra cost (e.g. Automata). Zeevou is being developed with a comprehensive set of tools and integrations built with day to day operations in mind, and these are included in the per property price. Review Source Response from Zeevou April 26, 2020 Hi Paul. Thank you very much for taking the time to leave us a great review.. We're so pleased to hear you're happy with Zeevou. IB IRENA B. Operations Manager Commercial Real Estate Used the software for: Less than 6 months ### "Not reliable - future improvements needed!" August 30, 2024 3.0 Too frustrating as there were always issues/bugs appearing. So I spent lots of time raising tickets with the team reporting these bugs. The team was always very responsive and some bugs got fixed, some got recorder as a future feature, but during the 4 months I used the app, I had different issues coming up, which resulted in me double checking everything with the OTAs, making sure messages got sent etc. Pros The app has some good basic features. Customer support, responsive, quick and helpful. The team seems to take feedback for improvements on board and try to implement changes accordingly. Cons There are many bugs with the app especially. It was very inconsistent, sometimes I never received any notifications of a new booking or messages. Sometimes scheduled messages did not send, which meant my guest did not receive their access PIN code on time. The functionality also lacks - the calendar view is not user friendly. - Cannot edit/delete a note. - No notifications for messages of past guests - No metrics (revenue, occupancy) with the Glow membership - Cannot set custom length filter for metrics - Not possible to disable scheduled messages via the app - Scheduled messages not easily edited/disabled for individual guests via browser - Possible to bock a date but not able to unblock it via the app Switched from [Smoobu](https://www.capterra.com/p/160106/Smoobu/) Wanted to have access to google vacation rentals Review Source Response from Zeevou October 8, 2024 Thank you for your invaluable feedback, Irena. We are actively working to address these issues and improve the overall stability of the app and address the problems as quickly as possible. The points you mentioned about calendar views are on our roadmap and we are working on offering performance reporting as an add-on to Glow users. Please don't hesitate to contact us with any further concerns or suggestions. Allen M. Co-Founder Hospitality Used the software for: Less than 6 months ### "Best in class PMS" April 20, 2026 5.0 It’s been a game-changer for my workflow. Before Zeevou, I was jumping between five different apps to manage my bookings and talk to guests, but having everything in one place has been great. It feels like a professional-grade tool that’s actually built for people who want to grow their business without losing their mind to manual admin work. Definitely worth the investment if you’re serious about property management. We're on about 150+ units we're now manging through the Zeevou PMS including hotel room which it is also great for, the pricing per unit works out very cost effective for us. I’m also a big fan of the support team, they actually treat you like a human being and help you work through things instead of just sending generic help links. A special shout out to \[sensitive content hidden\] he is like a 24/7 machine and always does his best to be available and help. Pros Honestly, the automation is a lifesaver. Being able to set up guest messaging and have the calendar sync perfectly across all my channels has taken a huge weight off my shoulders. The rate rules are great we haven't even felt the need to go over to rates tool and we use some pretty advanced rules, our comp rates analysis are managed in-house (can easily set up dynamic if we wanted to) and we have not had one issue of rates or availabity not syncing properly! There's minimal bugs also which means their testing is great, they don't roll out features unless it's 100% working. They have a roadmap of upcoming features and take a community vote on new feature requests. The Zee chatbot is amazing, can quicly ask it questions and it will direct you to the right settings or explain what they mean. Our \[sensitive content hidden\] love the detail of their reports, they have full visibilty of transaction costs, live view of mgmt fees and any othe charges on their properties/bookings. Our guests are also very happy with how the online check-in process works now as well, it's super quick and easy. Cons I wouldn't really say this isa downside but there is a lot to take in at first, that's only because it does so much, the setup phase can feel like a lot to be done but only if you want to utilise the full capabilty, they have a lot of out the box settings and you can actually toggle most things off, so you can choose to make it as systemised as you want. You have to put in the time to learn the system, but it definitely pays off...saying that the UI is incredible and logical. Switched from [Tokeet](https://www.capterra.com/p/155340/Tokeet/) Bugs, UI, Integrations, Support, Functionality Review Source LS Lidia S. Finance Manager Hospitality Used the software for: 1-2 years ### "Finance task" March 27, 2020 5.0 Pros Zeevou is an excellent booking software that meets all that is needed for financial purposes. We can run numerous reports, send payment links, invoices, etc all with just a click away button. Easy to manage occupancy calendar, drop and drag option with the purpose of maximization of bookings. Cons New features are needed - eg to blacklist chargeback guests. Switched from [Elina](https://www.capterra.com/p/98868/Elina/) Outdated. Too many flaws. Time-consuming when solving issues. Review Source Response from Zeevou March 30, 2020 Thanks for your excellent review! Blacklisting guests is a feature that is on the roadmap for future development. For the time being, you can unverify a guest and add a note to their profile to make a note of a blacklisted guest. TF Tamy F. Director Real Estate Used the software for: 6-12 months ### "Always thriving to enhance users experience " November 11, 2024 5.0 Excellent and responsive. Easy to board the property and integrate with the OTA’s. I love the monthly chat when’re we can be updated on features and improvements and being able to get support whenever needed Pros Zeevou offers an easy on boarding service and wonderful support. They listen to the users and look to accommodate improvements and add features whenever possible. I highly recommend them as my preferred channel manager Cons Awaiting to be able to view the order of the automated messages as they are being sent and not as they have been created Review Source Response from Zeevou November 25, 2024 Thank you for your valuable feedback! We're thrilled to hear that you've had a positive experience with Zeevou. We also want to thank you for your constructive feedback regarding automated messages. Our success team will reach out to you to discuss your concerns in more detail and ensure we provide the best possible solution. Your input helps us continue to improve and enhance our platform for all users. Thank you once again for taking the time to share your experience! FP Fabian P. Director Real Estate Used the software for: 6-12 months ### "Incredible platform" October 23, 2022 5.0 The people at Zeevou have created an incredible platform which helps hosts automatize and systemise their business. The best thing about it is that they are constantly working on improving it and actually listening to their users regarding suggestions and feedback.Well done everyone! A huge thanks to Soleil! Who grabbed me by my hand and walked me through the process. Such a kind and patient person, always willing to jump on a call when I need any kind of support. Pros Great customer supportVery complex platformGood integrations with third-party software Cons No Cons!The mobile app could use a bit of work, but it is not something that puts me off. I am sure the developers are working hard on improving that already :) Review Source Response from Zeevou November 27, 2022 We're really grateful and appreciate you taking the time to share your thoughts with us. We are looking forward to your precious feedback for improving the platform specially the Mobile App. Oliver G. Director Hospitality Used the software for: 6-12 months ### "A PMS for now and the future." May 13, 2020 5.0 Zeevou has helped me grow my business. Zeevou has saved my business during Covid. Without it we wouldn’t be here. Pros The control it gives me over every aspect of each property Is great. I can even assign housekeeping and admin tasks to members of the team. Automation is key and Zeevou delivers this. Cons When I first used it the user functionality for someone not ‘computer minded’ was an issue. This has since been corrected and it has help markers next to everything. Reason for choosing Zeevou If the people in charge love what they do you will always have a good experience. Review Source Response from Zeevou July 22, 2023 We are delighted to hear that Zeevou has helped you grow your business and survive the Covid crisis. We are proud to offer you a PMS that gives you control and automation over your properties. Thank you for your honest feedback and for recognizing our passion for what we do. Constantinos T. Director Hospitality Used the software for: Less than 6 months ### "Excellent onboarding experience" April 17, 2021 5.0 Pros Very helpful and professional! They grabbed me by the hand and showed me how to do it and that proved to be very stress-free and most importantly very frustration-free. 101% recommended! Cons It's all been good so far - looking forward to the growth! Alternatives considered [Uplisting](https://www.capterra.com/p/154137/Uplisting/)[Tokeet](https://www.capterra.com/p/155340/Tokeet/)[iGMS](https://www.capterra.com/p/157033/iGMS/)[Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Zeevou More features Review Source Response from Zeevou April 20, 2021 The quality of our service is just as important to us as the quality of our software product - we are glad that is coming across :) Alexander D. Director Real Estate Used the software for: Less than 6 months ### "Amazing team!!!" June 3, 2020 5.0 i would recommend for everyone who would like to use a great manager platform Pros Truly amazing team and support!!! It is the first time i have to use a channel manager and the support I do receive from the team it has been very helpfull Cons Nothing I do not like about it yet. its a very easy use platform. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/)[Kigo](https://www.capterra.com/p/274975/Kigo/) Review Source Response from Zeevou June 10, 2020 Glad to hear your onboarding went smoothly and that you are happy with the product and the service! We hope we will be able to help you grow your business rapidly. DB Dominik B. Director Hospitality Used the software for: 2+ years ### "Happy customer for years" July 12, 2023 5.0 Pros All the extensive automation features are included for all units . The support is very helpful. Cons Relatively expensive per unit if you do not use the automation features. Reason for choosing Zeevou Superior automation features for the price. Review Source Response from Zeevou July 22, 2023 Thank you for your kind words and for choosing Zeevou. We are glad to hear that you are happy with our automation features and our support team. We appreciate your feedback and your loyalty. RW Rose W. SA Manager Hospitality Used the software for: 1-2 years ### "Fantastic product with customer service to match " September 17, 2020 5.0 Great ... I have tried a few other Channel managers which have no customer service at all. This is a company that cares about its product staff and customers. I am delighted to be using it to grow my business. Pros Ease of use, very user friendly with edit option and fantastic customer service . Cons It is easy to edit if you have a problem ... I would like the blocked out dates to remain visible on the screen ... reporting could be easier with cleaning commission and tax separated easily ... Review Source Response from Zeevou September 23, 2020 Hi Rose, thanks a lot for your positive review, it is great to have you on board as a Patron! If you could please Raise a Hand with details of your feature request regarding the blocked dates so we can look at implementing this for you :) We are just about to release a new Monthly Profit Report on Monday, so kindly take a look at that once it is out and let us have any feedback with regards to further clarification on the breakdowns. MN Mahyareh N. Front desk Hospitality Used the software for: 6-12 months ### "working with Zeevou " March 31, 2020 5.0 I work with Zeevou several hours a day, satisfied with using it a great help to serve guests and costumers find the best options for their accommodations. All futures and options are visible in a glance. Pros This software is user friendly. All properties and units and different types of them and availability are seen in one clear calendar page. The explanations are complete and clear. Cons That would be better if this software a higher seep in loading pages. It is because we usually use it when a guest is on a phone call and we check different pages in few seconds. Review Source Response from Zeevou March 31, 2020 Thanks for your honest feedback. We are currently working on recoding the calendar in a programming language that will result in faster response times. Hopefully this will help with your concerns regarding the speed of the system :) CS Charlotte S. Director Hospitality Used the software for: 1-2 years ### "Great System " October 6, 2020 5.0 Pros \- all the different types of functions this has - connecting up to my 3rd party software such as WP & Signable - customer service like no other Cons \- It is on the expensive side if you are a small operator Review Source Response from Zeevou October 16, 2020 Thanks for being one of our staunchest supporters! :) NS Nasim S. Sales Manager Hospitality Used the software for: 1-2 years ### "Zeevou rocks !" August 11, 2020 5.0 It's lovely, nice app, using it everyday for hours to work. found its features easy user friendly. Pros Booking creation, sticky notes, corporate and personal profile are all parts that I like it. Cons sometimes hard to search by names of the guests. but their email not issue. Review Source Response from Zeevou August 17, 2020 Thanks for your feedback, we will reach out to find out what issue you are facing when searching by guest name! LG Lucy G. Director Hospitality Used the software for: 6-12 months ### "There is nothing not to like" September 25, 2020 5.0 I wouldn’t hesitate to recommend them to anyone. Worth every penny. Pros As a new business we have found Zeevou invaluable. The system is intuitive and easy to use. The support we receive from Zeevou is also excellent. They are fantastic. Cons There have been a few bugs that have needed sorting but that’s probably to be expected. Reason for choosing Zeevou Functionality and a market leader in our opinion. Review Source Response from Zeevou October 5, 2020 Thanks for your kind review Lucy! We hope all the bugs are now sorted - we have been focusing a lot on increasing system stability over the summer :) KA Klea A. Front desk Hospitality Used the software for: 6-12 months ### "All in one solution " August 10, 2020 5.0 Pros Multi functional, user-friendly app. All features are functional and the design looks perfect. Support 24/7. Cons Fortunately I never faced a difficulty using this software. Review Source Response from Zeevou August 14, 2020 Many thanks for leaving a review Klea! We are glad that you are finding our product and service of value :) CL Christine L. Director Hospitality Used the software for: Less than 6 months ### "Easy to set up" April 16, 2021 5.0 Pros Zeevou was soo much easier than I expected. The onboarding team was very very helpful, very experienced, and put me at ease! I was very excited and look forward to my next venture! Cons Nothing - it has all gone very smoothly! Alternatives considered [Insightly](https://www.capterra.com/p/130671/Insightly/)[Rentals United](https://www.capterra.com/p/139850/Rentals-United/)[Tokeet](https://www.capterra.com/p/155340/Tokeet/)[Guesty](https://www.capterra.com/p/159377/Guesty/) Review Source Response from Zeevou April 20, 2021 Glad to see you decided to join Zeevou after reviewing so many alternatives. We're glad to have you on board :) DV Donatas V. Director Hospitality Used the software for: Less than 6 months ### "Great service, love it so far" April 22, 2021 5.0 I do love the support, they give your personal manager that will answer all your questions, and they are very open to new suggestions. Pros The main features that I like are the possibilities with email mearketing to guests, it has a huge amount of variables that can be adjusted to everyones needs. Cons The one thing that I would improve is the design of the booking engine website. Review Source Response from Zeevou April 26, 2021 Thanks for your feedback Donatas - we'll be making further improvements to the design of the booking engine over the coming weeks. KG Konrad G. Director Hospital & Health Care Used the software for: 6-12 months ### "Highly recommended " September 17, 2020 5.0 Pros Very easy software to use which helps me with my Serviced accomodation business. Helpful team Cons No mobile app available yet. Review Source Response from Zeevou September 22, 2020 We are glad to have you on board Konrad. We have started working on the mobile app and hope to have this available in the near future! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.