# Zeevou Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Zeevou the right Hospitality Property Management solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/202366/Zeevou/reviews

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Zeevou

4.9 (19)

[View alternatives](https://www.capterra.com/p/202366/Zeevou/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Zeevou

Ease of use

4.6

Customer Service

4.9

## Showing most helpful reviews

Showing 1-19 of 19 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Hilda D.  
CEO  
Real Estate  
Used the software for: 1-2 years

### "Zeevou has been a solid part of our operations."

March 18, 2026

5.0

Overall, my experience with Zeevou has been very positive. It’s taken a lot of the pressure out of managing day-to-day operations and brought everything into one place, which makes a real difference when you’re handling multiple bookings. Once it’s set up properly, it runs reliably in the background and helps keep things organised without constant input. It’s allowed me to focus more on the guest experience rather than getting caught up in admin. It’s not without a learning curve, but overall, it’s been a dependable system that’s made running the business smoother and much more manageable.

Pros

Zeevou has been a solid part of our operations. It’s reliable, automates the day-to-day tasks well, and keeps everything organised in one place. The channel management works smoothly, making handling bookings across platforms far more efficient and saving a HUGE amount of time. The ID verification, T&C's, the direct booking site and the security deposit feature are a godsend. They give real peace of mind when it comes to security and managing guests properly. The support team has also been swift to respond whenever we’ve needed help. Overall, it’s helped us run things more professionally and with fewer headaches and manual work.

Cons

There’s definitely a learning curve at the beginning. It’s not something you can set up quickly without taking time to understand how everything connects. Some parts of the interface could be more intuitive, especially when trying to find specific settings. It can feel a bit overwhelming at first. Also, making small changes isn’t always as quick as you’d expect, as things are quite structured within the system.

Switched from

[Uplisting](https://www.capterra.com/p/154137/Uplisting/)

Very clunky, had a lot fewer important features that are crucial for serviced accommodation

Review Source

PD

Paul D.  
Director  
Hospitality  
Used the software for: 6-12 months

### "Managing Cliftonvalley Apartments with Zeevou"

April 20, 2020

5.0

Zeevou allows us to manage all important aspects of our online business via the major OTAs that we use. The bookings flow through to us, are flagged by emails that we can configure and the automated and customisable workflows take care of most of the requirements we have in day to day management of bookings, calendars, payments, security deposits, terms and conditions and ID verification and then guest contact and management. If something is wrong or missing, the development team and product owner/designers are easily contactable via a ticket system and are very responsive and helpful in both resolving issues and taking on board suggestions for development. A great product with a very forward thinking design and management team. Most importantly, they have real world experience of running their own serviced apartment and hospitality business on a large scale, so they know first hand what is needed to help up manage our business effectively. Thoroughly recommended.

Pros

Xero integration, automated security deposits, Signable integration, willingness to consider development suggestions, allocation of our own dedicated account manager to assist us with requirements and configurations.

Cons

Some user interface issues at different times, but these have been speedily resolved by the great support team and good timely responses. Mobile view could be improved or an App developed.

Alternatives considered

[eviivo](https://www.capterra.com/p/66294/eviivo-suite/)

Reason for choosing Zeevou

Comprehensive integrations and connections to multiple OTAs, inclusive of features that are either not available, or cost extra from others.

Switched from

[Tokeet](https://www.capterra.com/p/155340/Tokeet/)

Because of Tokeet taking away functionality and then adding it again at extra cost (e.g. Automata). Zeevou is being developed with a comprehensive set of tools and integrations built with day to day operations in mind, and these are included in the per property price.

Review Source

Response from Zeevou

April 26, 2020

Hi Paul. Thank you very much for taking the time to leave us a great review.. We're so pleased to hear you're happy with Zeevou.

IB

IRENA B.  
Operations Manager  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Not reliable - future improvements needed!"

August 30, 2024

3.0

Too frustrating as there were always issues/bugs appearing. So I spent lots of time raising tickets with the team reporting these bugs. The team was always very responsive and some bugs got fixed, some got recorder as a future feature, but during the 4 months I used the app, I had different issues coming up, which resulted in me double checking everything with the OTAs, making sure messages got sent etc.

Pros

The app has some good basic features. Customer support, responsive, quick and helpful. The team seems to take feedback for improvements on board and try to implement changes accordingly.

Cons

There are many bugs with the app especially. It was very inconsistent, sometimes I never received any notifications of a new booking or messages. Sometimes scheduled messages did not send, which meant my guest did not receive their access PIN code on time. The functionality also lacks - the calendar view is not user friendly. - Cannot edit/delete a note. - No notifications for messages of past guests - No metrics (revenue, occupancy) with the Glow membership - Cannot set custom length filter for metrics - Not possible to disable scheduled messages via the app - Scheduled messages not easily edited/disabled for individual guests via browser - Possible to bock a date but not able to unblock it via the app

Switched from

[Smoobu](https://www.capterra.com/p/160106/Smoobu/)

Wanted to have access to google vacation rentals

Review Source

Response from Zeevou

October 8, 2024

Thank you for your invaluable feedback, Irena. We are actively working to address these issues and improve the overall stability of the app and address the problems as quickly as possible. The points you mentioned about calendar views are on our roadmap and we are working on offering performance reporting as an add-on to Glow users. Please don't hesitate to contact us with any further concerns or suggestions.

LS

Lidia S.  
Finance Manager  
Hospitality  
Used the software for: 1-2 years

### "Finance task"

March 27, 2020

5.0

Pros

Zeevou is an excellent booking software that meets all that is needed for financial purposes. We can run numerous reports, send payment links, invoices, etc all with just a click away button. Easy to manage occupancy calendar, drop and drag option with the purpose of maximization of bookings.

Cons

New features are needed - eg to blacklist chargeback guests.

Switched from

[Elina](https://www.capterra.com/p/98868/Elina/)

Outdated. Too many flaws. Time-consuming when solving issues.

Review Source

Response from Zeevou

March 30, 2020

Thanks for your excellent review! Blacklisting guests is a feature that is on the roadmap for future development. For the time being, you can unverify a guest and add a note to their profile to make a note of a blacklisted guest.

TF

Tamy F.  
Director  
Real Estate  
Used the software for: 6-12 months

### "Always thriving to enhance users experience "

November 11, 2024

5.0

Excellent and responsive. Easy to board the property and integrate with the OTA’s. I love the monthly chat when’re we can be updated on features and improvements and being able to get support whenever needed

Pros

Zeevou offers an easy on boarding service and wonderful support. They listen to the users and look to accommodate improvements and add features whenever possible. I highly recommend them as my preferred channel manager

Cons

Awaiting to be able to view the order of the automated messages as they are being sent and not as they have been created

Review Source

Response from Zeevou

November 25, 2024

Thank you for your valuable feedback! We're thrilled to hear that you've had a positive experience with Zeevou. We also want to thank you for your constructive feedback regarding automated messages. Our success team will reach out to you to discuss your concerns in more detail and ensure we provide the best possible solution. Your input helps us continue to improve and enhance our platform for all users. Thank you once again for taking the time to share your experience!

FP

Fabian P.  
Director  
Real Estate  
Used the software for: 6-12 months

### "Incredible platform"

October 23, 2022

5.0

The people at Zeevou have created an incredible platform which helps hosts automatize and systemise their business. The best thing about it is that they are constantly working on improving it and actually listening to their users regarding suggestions and feedback.Well done everyone! A huge thanks to Soleil! Who grabbed me by my hand and walked me through the process. Such a kind and patient person, always willing to jump on a call when I need any kind of support.

Pros

Great customer supportVery complex platformGood integrations with third-party software

Cons

No Cons!The mobile app could use a bit of work, but it is not something that puts me off. I am sure the developers are working hard on improving that already :)

Review Source

Response from Zeevou

November 27, 2022

We're really grateful and appreciate you taking the time to share your thoughts with us. We are looking forward to your precious feedback for improving the platform specially the Mobile App.

Oliver G.  
Director  
Hospitality  
Used the software for: 6-12 months

### "A PMS for now and the future."

May 13, 2020

5.0

Zeevou has helped me grow my business. Zeevou has saved my business during Covid. Without it we wouldn’t be here.

Pros

The control it gives me over every aspect of each property Is great. I can even assign housekeeping and admin tasks to members of the team. Automation is key and Zeevou delivers this.

Cons

When I first used it the user functionality for someone not ‘computer minded’ was an issue. This has since been corrected and it has help markers next to everything.

Reason for choosing Zeevou

If the people in charge love what they do you will always have a good experience.

Review Source

Response from Zeevou

July 22, 2023

We are delighted to hear that Zeevou has helped you grow your business and survive the Covid crisis. We are proud to offer you a PMS that gives you control and automation over your properties. Thank you for your honest feedback and for recognizing our passion for what we do.

DB

Dominik B.  
Director  
Hospitality  
Used the software for: 2+ years

### "Happy customer for years"

July 12, 2023

5.0

Pros

All the extensive automation features are included for all units . The support is very helpful.

Cons

Relatively expensive per unit if you do not use the automation features.

Reason for choosing Zeevou

Superior automation features for the price.

Review Source

Response from Zeevou

July 22, 2023

Thank you for your kind words and for choosing Zeevou. We are glad to hear that you are happy with our automation features and our support team. We appreciate your feedback and your loyalty.

Constantinos T.  
Director  
Hospitality  
Used the software for: Less than 6 months

### "Excellent onboarding experience"

April 17, 2021

5.0

Pros

Very helpful and professional! They grabbed me by the hand and showed me how to do it and that proved to be very stress-free and most importantly very frustration-free. 101% recommended!

Cons

It's all been good so far - looking forward to the growth!

Alternatives considered

[Uplisting](https://www.capterra.com/p/154137/Uplisting/)[Tokeet](https://www.capterra.com/p/155340/Tokeet/)[iGMS](https://www.capterra.com/p/157033/iGMS/)[Guesty](https://www.capterra.com/p/159377/Guesty/)

Reason for choosing Zeevou

More features

Review Source

Response from Zeevou

April 20, 2021

The quality of our service is just as important to us as the quality of our software product - we are glad that is coming across :)

Alexander D.  
Director  
Real Estate  
Used the software for: Less than 6 months

### "Amazing team!!!"

June 3, 2020

5.0

i would recommend for everyone who would like to use a great manager platform

Pros

Truly amazing team and support!!! It is the first time i have to use a channel manager and the support I do receive from the team it has been very helpfull

Cons

Nothing I do not like about it yet. its a very easy use platform.

Alternatives considered

[Guesty](https://www.capterra.com/p/159377/Guesty/)[Kigo](https://www.capterra.com/p/274975/Kigo/)

Review Source

Response from Zeevou

June 10, 2020

Glad to hear your onboarding went smoothly and that you are happy with the product and the service! We hope we will be able to help you grow your business rapidly.

RW

Rose W.  
SA Manager  
Hospitality  
Used the software for: 1-2 years

### "Fantastic product with customer service to match "

September 17, 2020

5.0

Great ... I have tried a few other Channel managers which have no customer service at all. This is a company that cares about its product staff and customers. I am delighted to be using it to grow my business.

Pros

Ease of use, very user friendly with edit option and fantastic customer service .

Cons

It is easy to edit if you have a problem ... I would like the blocked out dates to remain visible on the screen ... reporting could be easier with cleaning commission and tax separated easily ...

Review Source

Response from Zeevou

September 23, 2020

Hi Rose, thanks a lot for your positive review, it is great to have you on board as a Patron! If you could please Raise a Hand with details of your feature request regarding the blocked dates so we can look at implementing this for you :) We are just about to release a new Monthly Profit Report on Monday, so kindly take a look at that once it is out and let us have any feedback with regards to further clarification on the breakdowns.

MN

Mahyareh N.  
Front desk  
Hospitality  
Used the software for: 6-12 months

### "working with Zeevou "

March 31, 2020

5.0

I work with Zeevou several hours a day, satisfied with using it a great help to serve guests and costumers find the best options for their accommodations. All futures and options are visible in a glance.

Pros

This software is user friendly. All properties and units and different types of them and availability are seen in one clear calendar page. The explanations are complete and clear.

Cons

That would be better if this software a higher seep in loading pages. It is because we usually use it when a guest is on a phone call and we check different pages in few seconds.

Review Source

Response from Zeevou

March 31, 2020

Thanks for your honest feedback. We are currently working on recoding the calendar in a programming language that will result in faster response times. Hopefully this will help with your concerns regarding the speed of the system :)

CS

Charlotte S.  
Director  
Hospitality  
Used the software for: 1-2 years

### "Great System "

October 6, 2020

5.0

Pros

\- all the different types of functions this has - connecting up to my 3rd party software such as WP & Signable - customer service like no other

Cons

\- It is on the expensive side if you are a small operator

Review Source

Response from Zeevou

October 16, 2020

Thanks for being one of our staunchest supporters! :)

NS

Nasim S.  
Sales Manager  
Hospitality  
Used the software for: 1-2 years

### "Zeevou rocks !"

August 11, 2020

5.0

It's lovely, nice app, using it everyday for hours to work. found its features easy user friendly.

Pros

Booking creation, sticky notes, corporate and personal profile are all parts that I like it.

Cons

sometimes hard to search by names of the guests. but their email not issue.

Review Source

Response from Zeevou

August 17, 2020

Thanks for your feedback, we will reach out to find out what issue you are facing when searching by guest name!

LG

Lucy G.  
Director  
Hospitality  
Used the software for: 6-12 months

### "There is nothing not to like"

September 25, 2020

5.0

I wouldn’t hesitate to recommend them to anyone. Worth every penny.

Pros

As a new business we have found Zeevou invaluable. The system is intuitive and easy to use. The support we receive from Zeevou is also excellent. They are fantastic.

Cons

There have been a few bugs that have needed sorting but that’s probably to be expected.

Reason for choosing Zeevou

Functionality and a market leader in our opinion.

Review Source

Response from Zeevou

October 5, 2020

Thanks for your kind review Lucy! We hope all the bugs are now sorted - we have been focusing a lot on increasing system stability over the summer :)

KA

Klea A.  
Front desk  
Hospitality  
Used the software for: 6-12 months

### "All in one solution "

August 10, 2020

5.0

Pros

Multi functional, user-friendly app. All features are functional and the design looks perfect. Support 24/7.

Cons

Fortunately I never faced a difficulty using this software.

Review Source

Response from Zeevou

August 14, 2020

Many thanks for leaving a review Klea! We are glad that you are finding our product and service of value :)

CL

Christine L.  
Director  
Hospitality  
Used the software for: Less than 6 months

### "Easy to set up"

April 16, 2021

5.0

Pros

Zeevou was soo much easier than I expected. The onboarding team was very very helpful, very experienced, and put me at ease! I was very excited and look forward to my next venture!

Cons

Nothing - it has all gone very smoothly!

Alternatives considered

[Insightly](https://www.capterra.com/p/130671/Insightly/)[Rentals United](https://www.capterra.com/p/139850/Rentals-United/)[Tokeet](https://www.capterra.com/p/155340/Tokeet/)[Guesty](https://www.capterra.com/p/159377/Guesty/)

Review Source

Response from Zeevou

April 20, 2021

Glad to see you decided to join Zeevou after reviewing so many alternatives. We're glad to have you on board :)

DV

Donatas V.  
Director  
Hospitality  
Used the software for: Less than 6 months

### "Great service, love it so far"

April 22, 2021

5.0

I do love the support, they give your personal manager that will answer all your questions, and they are very open to new suggestions.

Pros

The main features that I like are the possibilities with email mearketing to guests, it has a huge amount of variables that can be adjusted to everyones needs.

Cons

The one thing that I would improve is the design of the booking engine website.

Review Source

Response from Zeevou

April 26, 2021

Thanks for your feedback Donatas - we'll be making further improvements to the design of the booking engine over the coming weeks.

KG

Konrad G.  
Director  
Hospital & Health Care  
Used the software for: 6-12 months

### "Highly recommended "

September 17, 2020

5.0

Pros

Very easy software to use which helps me with my Serviced accomodation business. Helpful team

Cons

No mobile app available yet.

Review Source

Response from Zeevou

September 22, 2020

We are glad to have you on board Konrad. We have started working on the mobile app and hope to have this available in the near future!

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