# Medici Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Medici Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more. Source: https://www.capterra.com/p/202389/Medici/pricing --- # Medici Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Medici ## What is Medici? Securely connects doctors with patients via text, audio & video from their mobile phones. With Billing, Chat Translate, HIPAA Compliant, $1M Malpractice Coverage Included, Audio, Video, Text. ## What is Medici used for? [Telemedicine](https://www.capterra.com/telemedicine-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 90% Neutral 10% Negative 0% Starting price $149 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Medici?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.medici.md/doctors&name=Medici) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Medici 4.5 (21) VS. [4.4 (363)](https://www.capterra.com/p/124590/EMA/reviews/) Starting Price $149 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (21) Ease Of Use 4.5 (1,224) Value For Money 4.3 (16) Value For Money 4.3 (970) Customer Service 4.6 (19) Customer Service 4.2 (711) ## Medici alternatives [4.2 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.4 (618)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.3 (495)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $319.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.0 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/202389/Medici/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Scheduling 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar E-Prescribing 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically For Medical Purposes 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Intended for medical use such as diagnosis, treatment, and consultation HIPAA Compliant 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Practice Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Surveys & Feedback 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Medici 20 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Transmit prescriptions to pharmacies electronically Public or private sharing of digital files such as documents, audio/video, images, and more Intended for medical use such as diagnosis, treatment, and consultation Compliant with HIPAA, which sets standards for sensitive patient data protection Manage billing and payments for a healthcare provider For practices with multiple providers Send personal messages to clients or attendees Accept, record, and reconcile financial transactions Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Ability to record, store, update, and retrieve information Remotely create and access treatment plans tailored to individual patients based on symptoms Plan availability and assign specific time slots for tasks and resources Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Get Advice We can help you find the software with the features you need. Features 4.2 (21) 4.2 Based on 21 reviews ## Pricing Value for money 4.3 (16) Free Trial Free Version Basic $149.00 Value for money 4.3 (16) 4.3 Based on 16 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (19) 4.6 Based on 19 reviews ## User reviews Overall rating 4.5 Based on 21 reviews Filter by rating 5(12) 4(7) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent ON Oliver N. Naturopath Medical Practice ### "Great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 January 22, 2023 Pros Easy to use and great privacy options for clients Cons Escribing could be more streamlined for use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Diana F. Medical Scribe/Support Staff Medical Practice ### "Great for communication " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 7, 2020 It was really great. It stored my login information for when I had to use it again a few more times. Pros I love that it is easy to use and that you can get alerts on your device when the other party you are talking to has responded. Cons I had no issues with this software. It was very easy and very convenient for me to communicate with a veterinarian's office. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 11, 2020 Thank you so much for your positive review, Diana. We are happy you found the app so easy to use. If you ever run into trouble please don't hesitate to reach out to our support team within the app. As proud as we are of the app's ease of use, we are equally proud of our Client Success team's responsiveness. We are here to support your practice whenever you need us. TW Tanika W. RVT Veterinary ### "View from the Veterinary Field" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 April 16, 2020 Overall experience has been positive. Definitely recommend the product, it just may not work best with a multi doctor veterinary practice. Pros Customer service has been great. With the product itself, we like that ease of sending photos, voice/video calls, the completion and charging out clients. Cons This software has been a bit difficult with how we were looking to integrate it into our practice. Having to "connect" the variety of DVM's to the conversation, leaves the main account (our triage account) being bombarded with notifications. In the human world they would contact their specific doctor, but with us, our vets work different days and if clients try messaging a vet who is off duty then they may not get contact for a week. So we have clients message a main account first and triage then connect to the vet on duty that day. Just not completely seamless for how we wish to have it function. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 21, 2020 Thank you for your review, Tanika. We are happy you gave Medici the opportunity to support Creekside Animal Hospital. And it is always nice to hear our customer service has been great! As every multi-provider practice may function a little differently, your feedback on how you do it with Medici is important for us to continue to optimize the workflows in the app and deliver greater value to your practice. Thank you for sharing. DA Darren A. CEO Hospital & Health Care ### "Great HIPAA-compliant app for Virtual visits" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 13, 2020 My experience was great with Medici. I had my questions answered and the setup was quick. We needed to get this service implemented quickly to serve the needs of our patients during the pandemic and into the future. Pros The best things about this product are that it is easy to setup and it works. We purchased it Wednesday and were using it with our patients on Friday. It also gives us the freedom to bill the patient or insurance. Cons It currently does not have an app specifically for the iPad. It would also be nice for it to be able to specify that the patient was the child of the parent even though it is going through the parent's phone. Reasons for choosing Medici Flexibility with charging the patient or insurance as well as the monthly service price charged were two primary benefits of Medici over the other ones I evaluated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 14, 2020 Thank you for your review, Darren. We are so happy that your experience with Medici has been great. We understand the value of being able to distinguish parent from child in your practice, and are looking at the best way to bring that into your Medici app. Stay tuned! SM Steve M. PA Medical Practice ### "Fairly easy to use with one big drawback" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 April 13, 2020 The software was pretty easy to navigate, but the BIG drawback listed above makes it very difficult to implement in a multi-provider practice Pros The interface with the patients was pretty straightforward. Communicating was easy and sending prescriptions and adding attachments was not difficult Cons The biggest problem was that there was no way that I found to differentiate the patients in my inbox that had already been contacted vs new consults. You couldn't mark them as "done" or move them to another place, so if more than one provider was seeing the patients on the list, there was no way to know if the patients had been contacted already by anyone else. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 14, 2020 Steve, thank you for your review. We are so happy you found setup easy, and have already found value in ePrescribe and sharing of content with your patients. And we hear how important it is for you to be able to manage you patients in a multi-provider practice, and have shared your concerns with our Product Team. Would love to show you what they come up with if you are open to that. TP Trent P. owner Veterinary ### "Timing is everything " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 13, 2020 It has allow us to stay in direct contact with clients alleviating some communication delays. Clients like the direct contact even though they have have to pay for it. Pros We were already in the process of implementing this software when the Coronavirus pandemic hit so were were ahead of the curve. All clients whom have a smart phone are able to use the app very easily. It has given them peace of mind that we can be reached with ease. This has alleviated some for their stress and ours through these trying times. Cons Not much...some clients have had trouble uploading videos, and at times typing is delayed when I text. Not sure if this is the software, app, or my phone. Reasons for choosing Medici Because it has been around the longest and has backing of human medical field. I did not want to start something and have to switch because a company goes under. This is new to our field so we did see that as a possible issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 14, 2020 Trent, thank you for reviewing Medici. We are proud to support your veterinary practice (and hope to for as long as you are practicing). If you haven't already done so this week, update your app and encourage your clients to do the same (you should have received an email from us yesterday on this very topic). We just released improved audio/video functionality that may address your video upload issues. Let us know at support@medici.md or within your app if you continue to have any issues. JA Jill A. CNM Medical Practice ### "Telemedicine " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 13, 2020 Medici has helped us implement telemedicine Pros Very easy to use. Easy to explain to patients. Cons Sometimes hard to get the correct ICD10 code. I have had to lookup codes to be able to input them in medici. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 14, 2020 Jill, we're so proud to support your practice, and grateful for your positive review. Thanks for being a part of the Medici community. JN Jaime N. Owner/Veterinarian Veterinary ### "Platform that does not do it all yet" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 April 11, 2020 I have had several dropped calls, electronic sounding skipped conversations, several choppy videos and it is very expensive compared to what my colleagues were using. I could be using free skype to do this as well as screen shots of my chats and just billing before my time is offered. I was told I rolled in at $125/month on billing but it appears I will be billed $150 according to the online level of my membership- and all of my colleagues are using free or much lower cost platforms. I am expecting to see an explosion of technology to be able to justify the cost of this as I have already put over 6 hours into this month and I haven’t yet paid for the platform use. Pros The .pdf generated for records at the end of consult Cons Cannot record voice or video Cannot change price of consult based on time Some consults are getting way underbilled others are overbilled Reasons for choosing Medici Told that if I made a decision on the phone I would be locked in at $125/month Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2020 Jaime, I'm so sorry you had this experience with us right off the bat. We're here to make things simple, not complicated. We are pushing out an app update this week that replaces our audio/video client, and will dramatically improve your audio/video quality within the app. Rest assured we will honor the price you were quoted. Please contact support@medici.md if you find you were billed incorrectly and we'll address immediately. And while we cannot argue that Skype is less expensive, Medici is HIPAA-compliant and will remain so. Your dedicated Customer Support Team can also help with recommendations on how to get the most value out of Medici. If you give us a try, I am sure you will find your investment worth it. SZ SU ZAN C. MD Health, Wellness and Fitness ### "My Life Line" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 10, 2020 Medici has allowed me to jump from paper charts into the world of telehealth with surprising ease. It is affordable for someone in solo practice and I didn't need to buy any other new technology. It works on my old phone and old computer. Both support staff and instructional videos are available, though the videos are a little small and move along pretty quick. Amazingly, Medici let me move from the realization that I was going to need to be practicing telehealth to actually doing it in half a week. Pros This product is sustaining my practice and helping to keep my office safe while caring for patients during the COVID19 stay at home orders. It was reasonably easy to install, set up and implement. The support staff is helpful and attentive. Besides seeing patients it allows one to prescribe and bill through the app. It is secure and HIPAA compliant. Cons The software is very easy for the 20 to 40 year old patients to use. It is less intuitive for the older patients and some seem to need more direction that the app offers. Though saying that I've had patients in their 80s use Medici without any problem. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 14, 2020 Thank you Su Zan for your review. It makes us so happy to hear how much value you are finding in your Medici app. And love to hear your 80 year old patients are using Medici with ease! We'll work on improving our videos for both you and your patients...thanks for the feedback! JW Jean W. DVM Veterinary ### "Easy to use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 10, 2020 Pros Easy to use and get started. Intuitive software for mobile phones. Cons Set up team not very flexible with different software. Reasons for choosing Medici More robust and ease of scheduling for clients. Works around my schedule. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 14, 2020 Jean, we're so proud to support your practice, and grateful for your positive review. Thanks for being a part of the Medici community. [View all Reviews](https://www.capterra.com/p/202389/Medici/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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