# Profi Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Profi the right Coaching solution for you? Explore 59 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/202394/awarenow/reviews --- Profi 4.8 (59) [View alternatives](https://www.capterra.com/p/202394/awarenow/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Profi Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews KT Kat T Head Brand StrategistEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “It eliminated the need for a full time scheduling role while helping us streamline client scheduling overall, saving us thousands of hours and follow up time.“ August 13, 2024 DC Dario C Holistic Business & Sales CoachProfessional Training & Coaching, 2 - 10 employeesUsed the software for: I used a free trial. “Integration with stripe, has bugs, could not use my existing stripe account to get integrated, normally things like that with other software that I used it, would take minutes to do.“ June 3, 2022 KB Kyle B DC Metro DirectorReligious Institutions, 11 - 50 employeesUsed the software for: 6-12 months. “Our Customer Success Partner Andrew is always responsive and helps to quickly resolve any issues we have.“ April 9, 2024 Vadym R Editor in ChiefConsumer Services, 11 - 50 employeesUsed the software for: I used a free trial. “We used to have a mix of 3 different toolts to deliver effective client training resources but the client experience wasn't ideal, to say the least.“ November 28, 2022 Alex K Marketing DirectorMarketing and Advertising, 11 - 50 employeesUsed the software for: 6-12 months. “We mostly use this platform to create educational content (incl. courses and hybrid type of programs) for our customers + provide them with 1:1 support via video calls."“ November 2, 2022 RN Reitha N Life CoachEducation Management, Self-employedUsed the software for: 1-2 years. “Sometimes when I schedule a 1:1 session, client cant see the invitation inside Profi.“ May 25, 2022 jt john t therapistMental Health Care, Self-employedUsed the software for: More than 2 years. “Profi is quite an amazing value, it provides much more features than similar apps, booking, payment, video conference and much more, and it has a beautiful minimal design, Profi keeps improving adding features that were promised at a slow but steady pace.“ June 2, 2022 Vira S PR SpecialistComputer Software, 11 - 50 employeesUsed the software for: 6-12 months. “Saving LOTS of time (otherwise wasted on switching between tools and contexts) and money.“ November 1, 2022 ## Showing most helpful reviews Showing 1-25 of 59 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Peter H. Professional Coach, Therapist & Trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "One of the Top Tools I Have Used in the Past 10 Years. I Love it!" June 6, 2022 5.0 Top notch in all aspects of use, features and Profi support. Works perfectly and has revolutionised my business bookings, client service and presentations. I keep finding hidden gems that are so useful. Recently I attended an online Q&A session along with other Profi users held by one of the Profi team (Dave). He began with a brief overview on some of the features. There were so many that I never knew about - even after 18 months of using it. I was completely blown away. I am so happy to have Profi in my business. Pros There are just so many great polished features in Profi. This is one of my best purchases in the past 10 years. It is one of the priority professional systems I use. It has never let me down in the 18 months I have been using it. I love the solidness and reliability of Profi. A must for my professional work. I love the main features: - Seamless one on one and group video conferencing. - Course presentation platform - Drip feed content platform - Excellent, professional and solid booking system, session rooms and scheduling - Superb Profi support. Essential for any business. - So many extra features and functions that I am only now discovering 18 months later. Profi has solved my online client bookings and meetings needs. 1. I can book, schedule, present and host all my business on one platform. 2. I can run live events, and deliver courses and other content on one platform. 3. It presents my business as reliable, polished and professional 4. It has solved a lot of my marketing issues. 5. Clients trust and love the ease and seamless process of using it. 6. There are no glitches or hassles with online sessions (a Godsend!) 7. Being a reliable and solid platform - it has created greater trust and satisfaction with clients. 8. It makes my business work more professionally. 9. It makes my life so much easier. Cons There are bot any cons I have found - just some features I would like added. 1. I would like to ability to create sessions in 15 minute intervals if needed. This is only when I have to create a session quickly - so not have to wait a full half hour. 2. Like the above point - if an instant session could also be created if the need arose - that would be a great feature to have. 3. Greater flexibility and tools in creating and editing the public live page. But that is it. Reason for choosing Profi Because it was more polished, professional and reliable, easy to use and has so many important features all in one place. Review Source ES Eileen S. Organisational Psychologist Human Resources Used the software for: 1-2 years ### "An all-in-1 Platform Every Coach Must Have" May 22, 2022 5.0 I use it EVERYDAY!!! Single source of truth for all my coaching clients from booked meetings, rescheduling, messaging, file uploads to e-learning & blog functions and group chats.My clients know where to find me and also past programs they've taken with me. Pros A tool that I'd use right from allowing my potential clients to book for a chemistry meeting, to considering different coaching packages, to payments and when after they've started, messaging, e-learning etc. Literally, everything in 1 place for my clients the entire life cycle from sales to completion of program. Cons It would be really really nice to have the following to sweeten the tool even more! if possible :) - include a certificate of completion for specific courses - link to icalendar - show maximum 30 days in advance for bookings. - embed code on blog pages Switched from [Google Classroom](https://www.capterra.com/p/186631/Google-Classroom/) I don't need to purchase multiple tools to do the end-to-end life cycle of coaching client management. Review Source CT Christine T. Trainer E-Learning Used the software for: 6-12 months ### "Bad Experience " October 28, 2021 1.0 Bad experience! Does not value customers! Pros Its semi decent but nothing special and has lots of broken promises so far! Cname was promised over a year ago never came yet to name just one! Cons I wanted to allocate a coach for this software, tried to change email and they would not change it! They went on to accuse me of breaking terms and conditions! How is your data safe with this company values! Review Source NB Nicole B. Owner Financial Services Used the software for: I used a free trial ### "Great for Client Engagement " October 14, 2023 5.0 The best platform I’ve used for client engagement! Pros I love that you can schedule sessions and automate your clients workflows. I also like the template and builder for designing programs, simple and elegant experience for the client. Cons Unable to reorder questions on forms. No where for me to store forms I need to fill out for clients. I would like to send forms without adding someone as a client in some cases. Switched from [Quenza](https://www.capterra.com/p/218512/Quenza/) They didn’t have scheduling or integrate with zapier. Review Source SD Süleyman D. Founder Photography Used the software for: 1-2 years ### "All the features you need on a single platform that is easy to use" June 21, 2022 5.0 Easy to use. Helps you focus on what matters: Your clients. No need to hassle with upkeep and maintenance, keep themes, and plugins updated, try to solve plugin conflicts, server errors, SSL expirations etc. Pros All the tools needed to run a coaching or consulting business. No need to stitch various software to make your business work. Everything is built-in: - Calendar - Video conferencing - Client management - Messaging - Courses - Forms and quizzes - Blogs Cons Not exactly a con but I can't wait to see the custom domains, which is on the roadmap, implemented. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) Reason for choosing Profi You don't buy a product. You buy in the people who provide that product. The team behind Profi is solid, helping and friendly. That's why I'm in besides the product functions. Review Source Alla K. CMO Information Technology and Services Used the software for: 6-12 months ### "Excellent app for coaching our internal team" September 26, 2023 5.0 As a marketing team lead, I use Profi to coach my team members and invite external mentors. It's super convenient to have all the data in one place. I can focus on building coaching programs and developing my team's skills, and not on managing my tools like I used to.I've also received great feedback about the app from both mentors and my team members. I strongly believe Profi is a must-have for any leader who wants to scale team member development programs. Pros My experience with Profi has been amazing! I wasn't the one deciding to implement it, but I've been struggling for a long time with having to use so many disconnected apps and tools for managing personal development programs for my team. So, getting a platform like this was a major relief! Now I feel like I have all the components in one place: surveys, assessments, forms, messenger, and a program builder. I also appreciate having the ability to access the fully functional platform and build the program both on web and mobile. Cons Just one thing. The inability to re-order questions in assessments is frustrating but one of the Profi's support team members promised to me they will add it soon. Review Source Vlad S. BIM-VDC Team Lead Construction Used the software for: 6-12 months ### "I do recommend this for CRM and Coaching sessions" September 24, 2023 5.0 We don't have to deal with manual session scheduling anymore and don't have to use other systems for client management!! Pros \- Basic but easy to use CRM- Client training & coaching features - easy client scheduling and virtual meetings-Email and text notifications- Great support" Cons The CRM needs more advanced features like the ability to set up my our custom client properties like date of birth. We'd like to also see their last activity as it's important for effective project delivery Review Source Vira S. PR Specialist Computer Software Used the software for: 6-12 months ### "The best coaching app we've tried!" November 1, 2022 5.0 Saving LOTS of time (otherwise wasted on switching between tools and contexts) and money. Pros \- It's all in one. Not having to think about reminding customers of their upcoming appointments, switching to Zoom, or sending emails is a total life saver for our coaching/implementation team.- It's clean, professional and easy to use for our team and our SEO customers.- Profi's support team is superb. They're always there to help us. Cons We've faced one bug related to our logo not displaying to customers in their portal. Profi team was pretty quick to respond and fix it. Review Source Alex K. Marketing Director Marketing and Advertising Used the software for: 6-12 months ### "Can't live without it." November 2, 2022 5.0 "Our teams are using Profi daily and they can't imagine going back to our old toolstack. It has everything we need in one place. We mostly use this platform to create educational content (incl. courses and hybrid type of programs) for our customers + provide them with 1:1 support via video calls." Pros "\* Enhanced courses feature\* End-to-end session workflow\* Team Calendar\* Profi video conferencing option (we've replaced Zoom with it)\* Professional looking platform\* Client portal\* Team Calendar\* Scalable pricing" Cons Calendar sync issues. But, fortunately, they got fixed pretty quickly. Profi team is really great at reacting fast and adequately to the issues and requests from us. Review Source Vadym R. Editor in Chief Consumer Services Used the software for: I used a free trial ### "Sleek, easy to use, reliable training platform with amazing support" November 28, 2022 5.0 We use Profi for client onboarding and training. We used to have a mix of 3 different toolts to deliver effective client training resources but the client experience wasn't ideal, to say the least. Profi allows us to create all the training and onboarding resources we need and make them available to clients in a single straightforward portal. Pros Most of all, our team likes Profi because it's easy to use, both for our teams and our clients. We've been also getting a fantastic service from the Profi team, it feels like a true partnership, rather than just a vendor<>customer relationship. I've already recommended Profi to a few friends. Cons We're still trialing Profi so can't state our final verdict just yet, but all looks good so far. Review Source RN Reitha N. Life Coach Education Management Used the software for: 1-2 years ### "Profi - Saves your time, energy and money." May 25, 2022 5.0 A happy customer! Pros It provides all in one solution. Acts as a landing page, Easy to book 1:1 sessions, Easy integrations with zoom and payment gateways. Can conduct group coaching Can sell digital courses. Can send direct messages to clients. Forms available to take feedback or conduct quiz. Can take notes and can share it with clients. A lot of features under one umbrella. I cant even believe that I grabbed a lifetime deal for the proce of peanuts. Truly grateful to the Profi Team! Cons Sometimes when I schedule a 1:1 session, client cant see the invitation inside Profi. That gets into troubles. When client submits a form I dont get any notification and I miss it. That gets me into trouble. In a service page if I add a button to open an external link. The button doesn't work well. Reason for choosing Profi All in one feature and LTD lifetime offer for $199 Review Source JT Jessica T. Member Professional Training & Coaching Used the software for: I used a free trial ### "Profi provided great product and customer service." October 31, 2023 5.0 Profi, has been friendly and efficient in responding to questions. I have found this platform to be easy to use and maneuver through on my own. Pros Profi, has been easy to set up and create what I need for each feature. Cons At this time there are no features that I like least. Reason for choosing Profi I cannot remember the other products I was considering. There were several, and then I narrowed it down to 3. That list of 3 contained Profi. I chose Profi, because they offered all that I needed to help my business www.coregulatetogrow.com run smoothly. Review Source VR Verified Reviewer Marketing and Development Consultant Marketing and Advertising Used the software for: 6-12 months ### "Great tool for coaching delivery and management" March 31, 2021 5.0 Pros Excellent built-in scheduling and video conferencing features. REALLY accelerates productivity. Cons Integrations with more 3rd-party apps and tools would always be nice but not actually an issue Alternatives considered [My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) Review Source Alexey I. Designer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great product for coaching professionals" December 24, 2020 5.0 One of the best one-stop SaaS for coaches and coaching schools Pros Awesome scheduling Built-in CRm Calendar and smart booking Built-in video-conferencing Automations Emails / SMS notifications Integrations with Zapier Sessions Cons Design uplifts would really help Custom messaging in automations iOS-specific mobile app - nice have (although Awarenow works on mobile already) Review Source Yevhen S. Marketing Manager Outsourcing/Offshoring Used the software for: Less than 6 months ### "Tech for good" June 30, 2020 5.0 Awarenow allowed me to help more people and improve my practice. This platform is a great example of what it means to use tech for good, and I'm so glad I found it. Pros Thanks to awarenow, I can help people in a variety of ways: private sessions, group sessions, webinars, and e-courses. Cons I wish they organized more events to connect with other coaches in the network to exchange tips and best practices. Review Source JL Jessika L. Owner Alternative Medicine Used the software for: I used a free trial ### "Going Good So Far" October 29, 2023 5.0 It is going well so far, I’m only on trial so I’m still setting up my virtual practice. Pros I like that my clients are able to upload documents on their side as I really need that for my practice. Cons I can’t seem to block off times easily. Review Source AT Anastasiia T. Marketing Specialist Marketing and Advertising Used the software for: I used a free trial ### "Amazing coaching platform provider" May 31, 2022 5.0 The product is great but what made us go with Profi was the quality of their support from day 1. Their sales team has offered a free workshop to go through our current client workflows and understand where we're at and what we needed in every detail. From that point we knew they'd be the right partner even if some areas of the product weren't as advanced as we had hoped; we know they'll get there though! Pros Frankly, the Profi team, plus a beautiful and easy to use booking widget (a killer feature!) and a discounted pricing scheme. Cons iCal integration is missing but Profi has told us it's coming later this year. Review Source LO Leon O. CEO E-Learning Used the software for: I used a free trial ### "Perfect For Online Coaching" May 26, 2022 5.0 Overall, i have found Profi valuable as it has made my life easier! I used to have to talk to clients separately on Skype and it took a toll on me! I don't have to do that anymore. Pros I love how easy it is to make a coaching program for an unlimited amount of students! Cons The only thing i dont like is getting an email every time someone signs up. This can be annoying when you have hundreds sign up in one day. But it's a first world problem :) Review Source Response from Profi May 30, 2022 Thanks Leon! Later this year we plan to add the ability to control the amount and channels of notifications you and your clients receive - stay tuned! NG Nelli G. Product designer Computer Games Used the software for: 1-2 years ### "Stellar team of dedicated professionals " January 7, 2021 5.0 As I said, the team is truly stellar and very dedicated to users and the product 😊 These are the partners I could only dream for 😊 Pros Awarenow is an incredible team of mission-driven people, always going above and beyond, making sure their clients are satisfied and happy 🤩 Cons Some features are still on the pipeline, though every question and request is getting answered and fulfilled quickly 👌🏻 Review Source RC Rizwan C. CEO Professional Training & Coaching Used the software for: 1-2 years ### "Great all-in-one coaching platform" June 5, 2022 5.0 Pros Ability to deliver all aspects of my coaching business in one place is a breath of fresh air. Cons More customisation flexibility for the for my branding and design would be great. Review Source AF Andre F. Founder Sports Used the software for: Less than 6 months ### "AFSoccer.Club - Personal Soccer Coaching" March 5, 2025 4.0 Profi has elevated my business by streamlining scheduling, client communication, and overall workflow, making operations more professional and efficient. While the lack of a mobile app and landing page limitations require some adaptability, the platform remains a powerful tool that enhances productivity and organization. Pros Profi has significantly elevated my business, making operations more professional and seamless to manage. The platform's functionality has streamlined scheduling, client communication, and overall workflow, reducing the time spent on administrative tasks. My coaches appreciate the organized structure, which allows them to focus more on training and development rather than logistics. Clients have noticed the professionalism and efficiency of the system, making their experience smoother and more engaging. Even my outside network, including fellow business owners and friends, have been impressed by how well the software integrates into my daily operations. Profi has truly transformed the way I run my business, enhancing both productivity and client satisfaction. Cons One drawback is that it is not available as a mobile app, and some clients initially struggled with booking sessions on their phones. That said, after a couple of tries, they adapted, and it became a smoother process. Additionally, while the landing page has some limitations and isn’t a fully customizable website, it still serves its purpose if you have creativity and an eye for design. Despite these minor setbacks, Profi remains a powerful tool that has enhanced productivity and organization within my business. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) I needed something different more professional and easy to mamange. Review Source KT Kat T. Head Brand Strategist Education Management Used the software for: 1-2 years ### "Saves us thousands of hours in scheduling hiccups and streamlines the client experience" August 13, 2024 5.0 The team is extremely responsive, supportive and adaptable in customizing Profi for what we need. We feel very heard in them prioritizing updates that make a positive impact on our business. Pros It eliminated the need for a full time scheduling role while helping us streamline client scheduling overall, saving us thousands of hours and follow up time. Cons It is a bit buggy and lagging in updates and syncing as compared to othr platforms. Review Source Jim G. Consultant Marketing and Advertising Used the software for: 1-2 years ### "Profi offers a complete solution for Coaches, Consultants and Course Creators." March 23, 2022 5.0 I'm very happy with Profi! All my courses and consulting will be done on this platform going forward. I've even replaced Zoom with Profi's video conferencing and meeting system. Pros I love the fact that this is truly an all-in-one solution. In the past, I'd use WordPress along with a bunch of plugins to get the functionality I was looking for. Ultimately, there would be issues with things like plugin issues (during updates), page loading speed (I use a VPS server, but there are still potential problems if you have a large, growing membership with many simultaneous users), and other nagging issues. With Profi, I no longer worry about any of the technical issues. Everything is handled for me and I can focus on marketing and working with clients. Cons When you're using a hosting solution, you don't have pixel-perfect control over things like page layout and design. Basically, you use the platform "as is." That's the trade-off. For me, that's fine... because design is subjective, no matter how you look at it. You may like a specific layout whereas others do not... but as I said, the trade-off was worth it to me. Alternatives considered [Teachable](https://www.capterra.com/p/147019/Teachable/) Reason for choosing Profi Profi offers several tools (course creation, video conferencing, the ability to keep notes very easily for all my clients, scheduling, billing, video hosting & more... all in one system. They've partnered with Wistia for their video hosting, by the way, which is one of the very best video hosts out there. Non of the competitors had this combination of tools working together easily and effectively the way Profi has. Perhaps the only other thing they could add would be an internal, email marketing system and/or newsletter. Switched from [LearnDash](https://www.capterra.com/p/130248/LearnDash/)[WordPress](https://www.capterra.com/p/131687/WordPress/) WordPress is a perfect solution for blogging and content creation. It's not quite there as a Learning Management System - even with above-average hosting. Review Source CL Catarina L. Business Consultant E-Learning Used the software for: 6-12 months ### "great all-in-one for focused coaches and therapists" June 2, 2022 5.0 I'd loved Profi and I believe that the blogging feature allows us to spread our word even better. The fact that they the program feature, allows us to add another income source and add our brand more authority. Pros what I love about profi is that I don't have to think about anything that it's not my work and knowledge. I can setup a profi account and start selling and serving my clients in 30 min or less. Everything is really well thought. It's smooth and safe. Pages load fast, information is organized, clients data is secure, price is fair. I love apps and software but I don't have the time or patience to learn and keep a complicated business. I just want something that works and allows me to have free time while earning a comfortable income and profi does that. Everything "business" is assured. I can just invest my time in selling, Cons I'd love to have a private community inside my profi account and it's not easy to accomplish that. Also, I'm waiting for some improvements in course management but, let's be fair, it's not their focus so.. I'm using profi in a different way it was thought and even so.. it's working better than fine. Switched from [Teachable](https://www.capterra.com/p/147019/Teachable/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/)[Simplero](https://www.capterra.com/p/181776/Simplero/) I've started as a course creator 7 years ago. Hated when teachable created that teachable login and moved to simplero. Although I liked simplero, it wasn't intuitive for me. Moved to kajabi but didn't like the price and client management. Also, I was using other apps to complement it. When I tried profi, I was looking for something that just works for me with an affordable price because I had a newborn and as an ADHD business owner it's difficult to keep focus so... just really wanted something that do the job, has an affordable price and is able to keep me focused in what I NEDD to do, instead of having a few shiny balls that don't add me any income. for my case, profi is just perfect. Review Source Response from Profi June 3, 2022 Hi Catarina! Thank you so much for sharing your experience with Profi in so much detail. We're glad you find Profi easy to use for yourself and your clients, that's one of our main priorities when building the system. As for Community and Courses, we do plan to add a lot of meaningful enhancements in those areas this year. Our mission is to provide you with a powerfully simple platform with all the tools you need to maximize your impact. We'll definitely keep you posted on new feature developments. KB Kyle B. DC Metro Director Religious Institutions Used the software for: 6-12 months ### "Profi is Great!" April 9, 2024 5.0 Our organization has had a great experience with Profi. The onboarding process went very smoothly and Andrew was helpful with helping us understand how to navigate the system. Pros Profi has outstanding customer service. Our Customer Success Partner Andrew is always responsive and helps to quickly resolve any issues we have. I also appreciate the Quarterly Success call which gives our organization the chance to share what's going well and what future features we would like Profi to consider. Cons I don't have anything I like least about Profi at this time. Alternatives considered [Paperbell](https://www.capterra.com/p/206052/Paperbell/) Reason for choosing Profi Paperbell would not have been cost effective for us and it also didn't have the functionality we needed. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Our primary function is coaching. SimplePractice is designed for therapists. Review Source Similar Products Featured