--- title: "Epicor Propello Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Epicor Propello Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more." source_url: "https://www.capterra.com/p/202395/Epicor-for-Retail4/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Epicor Propello Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Epicor Propello ## What is Epicor Propello? Best for independent retailers, Epicor Retail Solutions drive revenue for retailers in nearly 8,000 locations. Our POS and retail solutions provide retailers a secure, all-in-one system to manage their entire business. From inventory management solutions and back-office functionality to robust analytic tools, Epicor gives retailers the tools and real-time data to accelerate retail growth. With fully hosted cloud and on-premise solutions, Epicor has you covered. ## What is Epicor Propello used for? [Inventory Control](https://www.capterra.com/inventory-control-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Garden Center](https://www.capterra.com/garden-center-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $349 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Epicor Propello?[Manage this product listing](https://www.g2.com/products/epicor-propello/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Epicor Propello 4.0 (5) VS. [4.2 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price $349 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (5) Ease Of Use 4.0 (2,042) Value For Money 3.4 (5) Value For Money 3.9 (1,631) Customer Service 3.6 (5) Customer Service 3.8 (1,734) ## Epicor Propello alternatives [4.2 (1,133)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price $229.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.2 (1,341)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (205)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## FAQs about Epicor Propello Overview ### What company size and specific industries is Epicor Propello built for? Epicor Propello is designed for hardgoods retailers of any size that need to manage store operations from point of sale through back-office functions. It is built for retail businesses handling inventory, pricing, purchasing, payment processing, mobile sales, eCommerce, and accounting. Features and Usability ### What are the key features of Epicor Propello? Epicor Propello includes inventory management, inventory tracking, and inventory optimization, plus order management, purchase order management, and reorder management. It also offers point of sale (POS), retail inventory management, eCommerce management, barcode/label management, reporting/analytics, CRM, and multi-location and multi-store support. Getting Started and Support ### What training and onboarding options does Epicor Propello offer? Epicor Propello provides in person training, live online sessions, webinars, documentation, and videos to support getting started. In person and live online formats can cover guided instruction, webinars can present product topics to groups, and documentation and videos offer self-paced reference materials. Getting Started and Support ### What customer support options does Epicor Propello offer? Epicor Propello provides email/help desk and chat support. These channels let users submit questions in writing or get faster back-and-forth help when needed. No reviewer feedback on support experience is available, so the support quality, response times, and common issues cannot be assessed from user comments. ## Features AI summary Based on 7,702 Inventory Management reviews Capterra reviewers highlight these as the features buyers value most when choosing inventory management software: - **Inventory Control** (**52%** of reviewers rated this feature as critical) - **Inventory Tracking** (**56%**) - **Billing & Invoicing** (**47%**) Epicor Propello supports **Inventory Control** and **Inventory Tracking**, giving teams the tools to manage stock levels and monitor item movement across the business. However, it does not include **Billing & Invoicing**. Instead, it offers other important capabilities that reviewers also rate highly, including **Purchase Order Management** (**44%**), **Order Management** (**47%**), and **Product Identification** (**41%**). These features help businesses maintain purchasing accuracy, process customer orders efficiently, and keep products organized, allowing teams to improve stock visibility and day-to-day inventory operations. Mobile Access 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Reporting/Analytics 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Accounting Integration Integrate with a third-party accounting system ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Epicor Propello 74 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode/Label Management: Print and scan barcode or labels - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Claims Management: Process of submitting and following up on claims with insurance companies - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Data Security: Protect sensitive data for digital privacy - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Retail: For Retail Stores - Forecasting: Form predictions based on past and present data/trends - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Kitting: Group and package individual but related items as one package set - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Merchandise Management: Provides intelligence to make the right inventory purchasing decisions. - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Prescription Processing: Enables pharmacists to process single or multiple prescriptions simultaneously - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Real-Time Data: Receive data and information in real time - Receiving: Manage all receiving processes within a warehouse - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail Management: Manage sales in retail stores - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Returns Tracking: See what items have been returned - Routing: Plan daily routes to optimize employee scheduling and provide directions - Sales Reports: Reports specific to sales analysis for trends and strategies - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Serial Number Tracking: Track and assign specific serial numbers to products - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - SKU/UPC Codes: Internal and external product tracking codes - Supplier Management: Manage all supplier data and operations - Templates: Sample files or documents that could be customized as needed or used as is - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Warehouse Management: Manage and track operations and inventory within warehouses - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 3.8 (5) 3.8 Based on 5 reviews ## Pricing Value for money 3.4 (5) Basic $349.00 Value for money 3.4 (5) 3.4 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (5) 3.6 Based on 5 reviews ## User reviews Overall rating 4.2 Based on 6 reviews Filter by rating Counts reflect reviews available in this feed. 5(3) 4(2) 3(0) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful Serge M. Head of Digital & E-Commerce Used the software for: 1-3 years ### "Seamless Setup and Automation, but Reporting Needs Work" 5.0 November 9, 2026 I use Epicor Propello for point of sale and retail management. It automates a lot of work, so we don’t have to do certain things manually or check after staff as much. It minimizes the chances of mistakes, and we don’t need extra staff to verify everything. Pros I use Epicor Propello for point of sale and mobile retail management. It automates a lot of work, so we don’t have to do certain things manually or check on staff as much. It minimizes the chances of mistakes, and we don’t need extra staff to verify everything, which is helpful. The onboarding cost was manageable, and the transition was seamless and relatively quick. The onboarding team migrated what we’d been doing with our previous system and set it all up in Epicor Propello. We didn’t have to compromise on things we’d used before because they were already covered. Cons I find the different extensions and the QuickBooks integration a little frustrating. Epicor Propello isn’t very intuitive and doesn’t always work the way I’d expect. The native reporting isn’t the best and could definitely be upgraded. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Hardware Manager Used the software for: 3-5 years ### "Epicor Eagle Great Solution for Hardware Stores/Landscape Stores With Wide Range Of Products" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 16, 2020 We get customers in and out of store very quickly with what they are looking for. Ability to email invoices to customers with in 30 seconds of purchase help customers track purchases, who is buying what, and if employees are buying items they don't really need to. Inventory software allows us to plan purchasing and track inventory very accurately. Pros Quickly check customers out with Point of Sale. Purchasing, inventory control, and remote access to system are also very important. Cons Monthly fees are costly, but problems are resolved quickly is the positive. Will take a little time to get system set up as we deal with many vendors that don't provide ERP. Any one who is just running a basic harware store purchasing through major hardware co-ops can be up in running in no time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS MIchelle S. Administrator Used the software for: 3-5 years ### "Very Satified" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2020 I had an issue this morning, The person that helped me was very informative and helped me solve my problem. He also made it easier for me in the future by showing me how to correct any errors or other issue that may arise. Pros I have been working with this product for 8 years and have always found it easy to use. Cons I would say that the least thing i liked about this software is the new layout. I found the old way was easier to find what i need for this company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Inventory Used the software for: Less than 1 year ### "Bad experience" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 15, 2021 Bad experience Pros The reply of their customer service, (always not clear, and not helping) Cons Don't give solutions, for your problem, just you go half way through the problem. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Good for our application " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 4, 2020 Pros As an Ace Hardware retailer, Epicor is the obvious solution as our Ace promotions are pushed to the server automatically and seamlessly. The support is timely and generally solves the problem first time. Cons Some frustration with the layout of the receipts and the visibility of sale pricing for customer and cashier at point of sale. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director of operations Used the software for: 3-5 years ### "Epicor" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 13, 2020 Pros reliable, and easy to train new hires. The hardware support is great! And so is our rep is very honest and proactive. Thanks, \[SENSITIVE CONTENT HIDDEN\]!! Cons The advice line is not that helpful. I always have to have a level two call me back. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.