# Innovate ESM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Innovate ESM Software - reviews, pricing plans, popular comparisons to other Compliance products and more.

Source: https://www.capterra.com/p/202419/ESM

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# 

 Innovate ESM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Innovate ESM

## What is Innovate ESM?

Provides a simple and visual management system for Information Security, Privacy, BCP and Risk Assessment. Integrated support for ISO/IEC27701 and ISO/IEC27000, GDPR (Data Protection), PCI-DSS and other regulative frameworks. ESM is based on a simple and effective Enterprise Model of your organisations, using this governance, reporting and measurements of your Information Security Management System becomes effective and easy.

## What is Innovate ESM used for?

[Compliance](https://www.capterra.com/compliance-software/)[Governance, Risk and Compliance (GRC)](https://www.capterra.com/grc-software/)

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Innovate ESM

4.4 (5)

VS.

[4.5 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

Contact vendor

Starting Price

$25000

Other, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (5)

Ease Of Use

4.1 (136)

Value For Money

5.0 (4)

Value For Money

4.2 (132)

Customer Service

5.0 (3)

Customer Service

4.5 (136)

## Innovate ESM alternatives

[4.5 (280)](https://www.capterra.com/p/172274/Network-Configuration-Manager/reviews/)

Starting price

$238.00

Per User, Per Month

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Highest Rated

[4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/)

Starting price

Contact vendor for pricing

[4.6 (128)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/202419/ESM/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Compliance Tracking

Track and report regulatory data to either internal management or external stakeholders

Governance

Management of rules, practices, and processes of a company

Internal Controls Management

Ensure internal objectives and compliance with policies are met

ISO Compliance

Guidelines set by the International Organization for Standardization

IT Risk Management

Manage risks related to IT systems

Innovate ESM 10 features

Application programming interface that allows for integration with other systems/databases

Track and report regulatory data to either internal management or external stakeholders

Management of rules, practices, and processes of a company

Ensure internal objectives and compliance with policies are met

Guidelines set by the International Organization for Standardization

Manage risks related to IT systems

Manage risk that occurs from systems failure or inadequate processes

Create, manage, and track policies and procedures within an organization

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

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We can help you find the software with the features you need.

Features

4.0 (5)

4.0

Based on 5 reviews

## Pricing

Value for money

5.0 (4)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

5.0 (4)

5.0

Based on 4 reviews

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## Support, customer service and training options

Customer Service

5.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (3)

5.0

Based on 3 reviews

## User reviews

Overall rating

4.4

Based on 5 reviews

Filter by rating

5(2)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

EA

Eva A.

Senior Business Consultant

Information Technology and Services

### "Exploratory testing"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

September 17, 2020

Pros

Very intuitive and easy to understand. Easy to build up step by step. Also liked the design.

Cons

There are no parts that I dislike based on my experience.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 18, 2020

Hi, thank you for your review, it is of great value for us to get feed back and opinions about ESM! Please notify us of you want us to activate a few of our modules, e.g. BCP, Internal Controls etc. so that you can do some more exporatory testing! Also please visit our Linkedin profile where we send out information about upcoming releases and functionality. The upcoming releases, this autumn, will include API-integration with Jira, integration with Microsoft Azure AD etc. /Anders Fristedt Thanks again for your feed back!

SK

Sam K.

Systems Architect

Banking

### "I don't know how anything got done before ESM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 16, 2020

We have a complex environment that is hard to grasp. Before we started putting our information in ESM we simply didn't have a good overview and collaboration between departments was hard. The system has given us a view of the larger cross departmental picture of the organization and made it easier to agree on issues, follow up on the state of our compliance work and get an overview of work to be done.

Pros

It's a comprehensive tool to map our processes, information objects and systems while providing visualization of it all, in a way that is easy to understand and collaborate around. My favourite feature is probably the visualization of relationships with graphs, but lately also to way we can easily follow up on compliance and reporting.

Cons

Haven't encountered anything I dislike so far.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 25, 2020

Thank you Sam for those kind words. I hope that the new features of intetration with Microsoft AD and Atlassian Jira will further increase the use of ESM. During this autumn we will also focus on increasing usability, I hope we will be in contact in regards to the improvements that you want to see! Best regards, Anders Fristedt, Product Owner

BC

Barbro C.

Global Support Manager

Information Technology and Services

### "Support Manager review"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

September 15, 2020

It is not possible to fit all processes in a system. Too many exceptions in the real world but overall a good product.

Pros

It is stable and you get a good overview of all processes and a good understanding of how many processes there are.

Cons

It is stable but it takes some time to learn. Not very intuitive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 18, 2020

Thank you for your feedback! It is very important for us to get feedback from our users as this will make it possible for us to prioritise our development efforts. I can see that you have some issues with the ease-of-use of ESM and doesn't find our product very intuitive. This is something that we have addressed in our development pipeline during this autumn; along with some major development plans we have decided to work with improvements of the user interface all autumn. We simply need to be better in helping users to understand were to find information and what they are expected to do. We are grateful for your feedback and will get in contact with you in order to get more detailed information about what improvement you would recommend us to prioritise. Best regards, Anders Fristedt

Joakim H.

Security Consultant

Information Technology and Services

### "Innovate Security ESM"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2020

Pros

I really like the feature to be able to create my own control framework to be able to follow up service providers. The product is very flexible and you decide where to start, either with the processes or the systems and information. In the end everything will come together to create a great view of your information assets from an information security perspective. Everyone should use it to contribute to the security health of the organisation.

Cons

I tested it in an early state and guess a lot more features have been released since then. But I think features such as searching and exporting data and maybe integration with other systems for issue tracking etc would be very beneficial.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 17, 2020

Thank you, Joakim for your review of ESM. As you say indicate we have implemented more features since your trial; specifically we will release integration with Jira, Azure AD and other relevant system this autumn. Also you would probably like the Internal Control module that we are currently working on, planned release this week. Thanks again for the review! Best regards, Anders, Product Owner

AU

Anonymous User

Security

Banking

### "ESM - visualization of ISMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 8, 2020

Good value - produces good reports.

Pros

Process based security, available also as a Sevice. Great value.

Cons

Requires that your have basic structure with your organization. Process tools are, by their very nature, somewhat cumbersome to start with. Tried several- ESM works well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 17, 2020

Hi and thanks for the review! It is of great value for us as we need to provide value for users. It is interesting that you, being a user from the financial industry, mention the functionality for simple process modelling as well as modelling security architecture and IT-applications, as this is a requirement in many financial regulative frameworks. Hopefully you will also test our upcoming module for the Financial market where we include EBA:s guidelines (sourcing and security and risk management), PCI-DSS, Swedish Financial Supervisory regulations etc. ESM can also be used for importing standards and regulative requirements of your own, e.g. if your organisation uses CSA Cloud COntrol Matrix, it is possible to import this into ESM and to integrate it with the information security architecture. Thanks again for your review, it was of great value for us! Anders, Product Owner

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