# SimplePay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SimplePay the right Payroll solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/202444/SimplePay/reviews

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SimplePay

4 (8)

[View alternatives](https://www.capterra.com/p/202444/SimplePay/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of SimplePay

Ease of use

4.0

Customer Service

3.5

## Showing most helpful reviews

Showing 1-8 of 8 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Rino N.  
Partner  
Accounting  
Used the software for: 2+ years

### "Simplepay is simple to use"

June 30, 2022

4.0

Very simple to use and integrate with Xero. Reliable and accurate.

Pros

The Xero integration and South Africa specific nature of the software

Cons

Pricing is a little high, especially when operating as a payroll administrator for a number of businesses

Review Source

CI

Chris I.  
Operations Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Fantastic cloud payroll software! "

December 29, 2023

5.0

Pros

This is a fantastic cloud payroll software! It is the easiest to use (no training required) and most efficient cloud app we have ever come across in our 25 years in business. we had Sage Payroll before for 15 years and it was absolute junk and pain, month after month, update after update. Customer Support rarely needed but great team, very fast to answer. Now integrated new 2024 Revenue ERR requirements. I would recommend to anyone doing payroll in Ireland

Cons

I saw a review saying that it may be a bit light for some complex payroll needs? We have 16 staff and never had an issue in 10 years

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/)

Reason for choosing SimplePay

Interface is the most intuitive of all.

Switched from

[Sage Payroll](https://www.capterra.com/p/215768/Sage-Business-Cloud-Payroll/)

Sage is a nightmare to operate. Terrible customer service. This is an old dinosaure company and I am so glad smaller providers stepped up

Review Source

VR

Verified Reviewer  
Web Developer  
Computer Software  
Used the software for: 6-12 months

### "SimplePay for Web Developers"

November 23, 2023

3.0

Pros

The initial setup process is very quick and easy. The interface is also quite simple which makes it easier to learn on how to use the software. It supports multi currencies.

Cons

You can't fully customise the app, it has limitations, the same as other integrations of softwares. Sometimes the payroll processing speed can be slow.

Review Source

DJF

Daniel J. F.  
Managing Director  
Retail  
Used the software for: 2+ years

### "SimplePay review by Daniel J. Ferreira"

June 23, 2021

5.0

SARS/Payroll/SDL/UIF queries eliminated. Auto submission of UIF declarations. Claiming TERS was made easy (CSV files was created by the system). All company records since joining in 2012 available for reports.

Pros

Really simple to use. Covers ALL payroll aspects. Ensures 100% tax compliancy. Low costs (charged per employee/month).

Cons

Email-based problem solving could be quicker.

Review Source

VR

Verified Reviewer  
Accountant  
Accounting  
Used the software for: 1-2 years

### "SimplePay"

November 11, 2022

5.0

Time saving and cost efficient.

Pros

Simplicity - the same says it all. The software is easy to navigate.The support is quick and and the team knows what they are doing. They are so friendly as well The payslips are well presented.The pricing is so reasonable and affordable for any type of organisation

Cons

The software is for basic payrolls. I would not recommend it for complex payrolls.

Review Source

PP

Paula P.  
Director  
Accounting  
Used the software for: 2+ years

### "Very impressed"

December 17, 2021

5.0

Pros

The fact that it is local and support are at the end of a phone if you need them, is crucial. It does all that you need and more.

Cons

Very little to not like. A well rounded package that addresses our payroll needs

Review Source

JK

Jason K.  
Accounting Assitant  
Financial Services  
Used the software for: 6-12 months

### "Not the best provider"

April 9, 2021

2.0

If you are looking for basic payroll and reporting this is great easy to use. If you have any issue this is where you will spend far too much time trying to solve them.

Pros

Very simple payroll software to use, allows for direct deposit and flexibility to make easy changes.

Cons

SimplePay has one person running the website. If you have any issues running your payroll it takes a while to get a response back.

Review Source

AZ

Anna Z.  
HR Specialist  
Translation and Localization  
Used the software for: 1-2 years

### "A good tool for smaller organization"

May 19, 2021

3.0

The tool does the job if you're a smaller company, and quite simple to use.

Pros

The interface is simple, straight forward and user-friendly. This goes the same for a lot of the other functions (ie. setting up employees, etc.). Pulling out reports is also pretty easy to use.

Cons

Some of the features are still relatively manual which can be difficult to scale up if your organization is growing quickly.

Review Source

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