# Channel.me Live Chat Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Channel.me Live Chat Software - reviews, pricing plans, popular comparisons to other Live Chat products and more. Source: https://www.capterra.com/p/202459/Live-Chat --- # Channel.me Live Chat Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Channel.me Live Chat ## What is Channel.me Live Chat? Software can be frustrating for users who are less technical. That's why we build a new live chat together with the people who use it. They are responsible for success of chatting with customers. ## What is Channel.me Live Chat used for? [Live Chat](https://www.capterra.com/live-chat-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Channel.me Live Chat?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://channel.me&name=Channel.me Live Chat) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Channel.me Live Chat 0.0 VS. [4.7 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $19 Per Feature, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (16,293) Value For Money 0.0 (0) Value For Money 4.5 (11,362) Customer Service 0.0 (0) Customer Service 4.4 (10,583) ## Channel.me Live Chat alternatives [4.6 (1,713)](https://www.capterra.com/p/62194/LiveChat/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (4,071)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,408)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Autoresponders Create and automatically send premade copy in response to customer messages Canned Responses Shortcuts for inputting frequently used messages Chat/Messaging Communicate using direct chat or messages within the system Customizable Branding Add customized logos and colors to align with company branding File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more Channel.me Live Chat 17 features Application programming interface that allows for integration with other systems/databases Create and automatically send premade copy in response to customer messages Shortcuts for inputting frequently used messages Communicate using direct chat or messages within the system Add customized logos and colors to align with company branding Public or private sharing of digital files such as documents, audio/video, images, and more Geographic location of visitors determines behavior of the software Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Form to collect visitor contact information when live chat isn't available Copy on the page or chat window encouraging the user to engage with the chat option Engage in direct, instant messaging with consumers View and track pertinent metrics to find patterns and gain insights from data Digitally share screen view with others Set up connections to third-party platforms to improve business processes View messages sent by both parties during the chat conversation Transfer queries and organize messages between agents Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $19.00 Per Feature,Per Month ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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