--- title: "Pinpo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Pinpo Software - reviews, pricing plans, popular comparisons to other AI Sales Assistant products and more." source_url: "https://www.capterra.com/p/202463/Pinpo/" page_type: "product" language: "en" --- # Pinpo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Pinpo ## What is Pinpo? Pinpo is a next-generation Lead Conversion Platform powered by AI and highly skilled human Experts 100% focused on engaging, qualifying, and converting inbound leads for marketing and sales teams. Pinpo's mission is to close the lead conversion gap, by driving significantly more revenue opportunities from our customers lead generation and sales investments while giving their prospects a more cohesive and personalized experience along the way. ## What is Pinpo used for? [Lead Nurturing](https://www.capterra.com/lead-nurturing-software/)[Lead Capture](https://www.capterra.com/lead-capture-software/)[AI Sales Assistant](https://www.capterra.com/ai-sales-assistant-software/) Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €550 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Pinpo?[Manage this product listing](https://www.g2.com/products/pinpo/claim_requests/new?auto=true) ## Pinpo Overview Updated September 2026 AI summary Pinpo is a cloud-based conversational marketing platform for small, midsize, and enterprise businesses seeking to engage, qualify, and nurture leads through real-time conversations and one-to-one messaging. Key capabilities include human handover, lead qualification, campaign management, reporting, and appointment scheduling, with integrations to popular CRM systems. It supports marketing and sales teams aiming to deliver qualified prospects efficiently. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pinpo 4.4 (8) VS. [### Exceed.ai](https://www.capterra.com/p/176408/Exceed-ai/) [4.8 (13)](https://www.capterra.com/p/176408/Exceed-ai/reviews/) Starting Price €550 Per User, Per Month Starting Price $1950 Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (8) Ease Of Use 4.8 (13) Value For Money 4.8 (5) Value For Money 4.8 (13) Customer Service 4.5 (8) Customer Service 5.0 (13) ## Pinpo alternatives [Drips](https://www.capterra.com/p/180814/Drips/) [0.0](https://www.capterra.com/p/180814/Drips/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180814/Drips/) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) [4.5 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132666/Pipedrive/) [Podium](https://www.capterra.com/p/164285/Podium/) [4.2 (526)](https://www.capterra.com/p/164285/Podium/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/164285/Podium/) Highest Rated [Smith.ai](https://www.capterra.com/p/181278/Smith-ai-Live-Website-Chat/) [4.9 (48)](https://www.capterra.com/p/181278/Smith-ai-Live-Website-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/181278/Smith-ai-Live-Website-Chat/) ## FAQs about Pinpo Overview ### What company size and specific industries is Pinpo built for? Pinpo is designed for small, mid-sized, and enterprise organizations with marketing and sales teams that need to engage, qualify, and nurture leads before handoff. It is suited to companies across industries that generate many leads and want sales teams to receive only qualified prospects. Features and Usability ### What are the key features of Pinpo? Pinpo offers CRM and lead generation, plus lead engagement, lead nurturing, lead qualification, and lead segmentation for managing prospects. It also includes campaign management, appointment scheduling, one-to-one messaging, real-time conversations, human handover, dashboard reporting, A/B testing, and AI features such as natural language processing, sentiment analysis, and speech recognition. Integrations ### Which third-party tools and platforms does Pinpo integrate with? Pinpo integrates with 5 third-party tools, including Diabolocom, HubSpot Sales Hub, Pipedrive, Salesforce Customer360, and Zoho CRM Plus. These integrations focus on CRM and sales workflows, connecting Pinpo to common customer data and pipeline management platforms. ## Features AI summary Based on 1,088 AI Sales Assistant reviews Not all Conversational Marketing Platform products cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Chat/Messaging** (**64%** of reviewers rated this feature as critical) - **Campaign Management** (**57%**) - **Chatbot** (**56%**) Pinpo includes **Campaign Management**, but it does not offer **Chat/Messaging** or **Chatbot**. Its **Campaign Management** capabilities help businesses plan, run, and track outreach efforts in a more organized way, allowing teams to manage marketing initiatives consistently and keep campaigns aligned with business goals. A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Appointment Scheduling Schedule appointments via a calendar Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Pinpo 15 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Appointment Scheduling: Schedule appointments via a calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Lead Engagement: Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Notifications: Real-time alerts or notifications that inform teams about new leads or prospects - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Personalization: Adjust communications based on previous interactions or personal preferences - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Speech Recognition: Train your system to interpret and transcribe voice messages --- Get Advice We can help you find the software with the features you need. Features 4.0 (8) 4.0 Based on 8 reviews ## Pricing Value for money 4.8 (5) Basic €550.00 Per User,Per Month Value for money 4.8 (5) 4.8 Based on 5 reviews ## Integrations [ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[ Zoho CRM Plus](https://www.capterra.com/p/182207/Zoho-CRMPlus/)[ Salesforce Customer360](https://www.capterra.com/p/10017314/Salesforce-Customer360/)[ Diabolocom](https://www.capterra.com/p/181150/Diabolocom/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (8) 4.5 Based on 8 reviews ## User reviews Overall rating 4.4 Based on 8 reviews Filter by rating 5(3) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Thomas J. Responsable Digital Financial Services ### "Très efficace pour la pré-qualification des leads" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2022 Pinpo nous a permis d'accroitre significativement notre taux de conversion en prenant en charge plus rapidement nos prospects. Pros \- Prise en charge éclair des leads - Lisibilité des datas - SAV réactif Cons \- Pas de points faibles particuliers à noter Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Ksenya B. Growth Analyst Real Estate ### "Un outil pour qualifier des leads très prometteur!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 21, 2021 La plateforme est très intuitive et c'est simple de suivre la performance sur celle-ci. La team Pinpo est toujours réactive, arrangeante et à l'écoute. C'est super! Pros Pinpo est devenu chez nous un assistant permettant de pré-qualifier des leads que nous n'avions pas toujours le temps de faire traiter correctement par nos équipes commerciales. En quelques questions par sms, Pinpo permet de voir si l'on est pas passé à côté d'un lead qualifié. C'est un outil permettant d'aller plus rapidement et efficacement vers l'essentiel. Cons Il faut quand même jeter un oeil aux conversations, car cela reste une intelligence artificielle. Ce n'est donc pas toujours parfait. Mais c'est très bien dans l'ensemble à quelques exceptions près. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LN Lise N. Responsable Acquisition Real Estate ### "Un outil de qualification des leads efficace" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 25, 2021 Pros Nous utilisons Pinpo depuis plusieurs mois afin de qualifier nos leads. Grâce à cette solution nous pouvons vérifier la maturité des projets de nos prospects avant de les envoyer à notre réseau commercial. Nous gagnons en réactivité : nos prospects sont contactés 5 minutes après le remplissage de nos formulaires. L’équipe Pinpo, toujours à l’écoute de nos besoins, fait d’une grande réactivité et sait s’adapter aux spécificités de notre système d’information. Je recommande ! Cons Comme tout nouvel outil, son adoption est un peu chaotique au début. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FF flavie F. Responsable Marketing Real Estate ### "Performant, cohérent et qualitatif" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2021 Pros Pinpo permet de traiter un nombre de leads importants, rapidement, efficacement, tout en personnalisant les messages. Le SMS est une solution de relance en cohérence avec notre cible : 25-35 ans, nos prospects apprécient ce moyen de communication ainsi que la rapidité/qualité de la réponse fournie. Du côté de nos conseillers, ils sont également satisfaits de recevoir des RDV ayant reçu un 1er contact positif Maisons Sésame. L'équipe PINPO est à l'écoute et force de propositions ce qui est vraiment appréciable :-) Cons Comme beaucoup de logiciel le déploiement des nouveautés peut mettre un peu de temps, suivi rigoureux à avoir afin de vérifier que toutes les connexions soient toujours actives - Toutefois équipe PINPO réactive. Reasons for choosing Pinpo C'est une solution externe qui permet malgré tout d'avoir un échange personnalisé avec le prospect. PINPO propose également une solution de relance en cohérence avec notre cible : 25-35 ans : la relance par SMS Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CB christophe B. chef de projet CRM Real Estate ### "Retour d'experiences sur Pinpo" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 24, 2021 Une intégration efficace dans le processus métier avec des retours sur investissement concret. Pros Création de scénarios personnalisable et une mise en œuvre rapide. Cons Une interface simple et des statistiques à approfondir. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CM catherine M. Directrice Marketing et Digital Real Estate ### "Pinpo, outil de qualification de leads par sms efficace et performant" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 9, 2021 Pros Véritable outil d'aide à la vente, Pinpo est un assistant personnel pour les commerciaux. Il permet de traiter tous les leads instantanément, à travers l'engagement d'une conversation par SMS, de les qualifier par chaleur (chaud, tiede, froid) à travers un script, de les transmettre aux forces de ventes. Un tableau de bord de suivi des performances, de la répartition des leads par source et par chaleur, l'accès à toutes les conversations, pour un bon pilotage. Des équipes à l'écoute de nos besoins. Cons Il faut bien suivre les conversations au début car il peut y avoir quelques loupés mais les équipes étant très réactives, les corrections sont rapidement mises en place. Reasons for choosing Pinpo Pour aider les commerciaux à se concentrer sur les leads à potentiel et améliorer la performance globale de l'entreprise Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DB Deborah B. Chef de projet digital Real Estate ### "Préqualifiez vos leads simplement grâce à Pinpo !" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 4, 2021 Pinpo nous permet d'assurer une continuité de service lorsque notre call center est fermé, mais aussi vient en complément de notre call center pour optimiser la joignabilité de nos prospects en journée. C'est une vraie complémentarité et un atout pour Quartus, qui nous permet d'améliorer notre satisfaction client. Pros La flexibilité de Pinpo est une vraie force : modifier le script, modifier les créneaux d'activation, identifier les leads "chauds" facilement... L'équipe Pinpo est très réactive pour répondre à nos demandes d'amélioration du service lors des 1er mois d'activation. Cons La plateforme de suivi des leads n'est pas pratique à utiliser : le classement se fait par "dernière activité", il serait bien plus pratique d'avoir un suivi de date et heure de la dernière activité. Il serait pertinent d'améliorer le filtre également pour un suivi plus simple. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. YG Yann G. DGA Commercialisation Real Estate ### "Très bonne solution d'entrée en relation en dehors des heures d'ouverture" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 4, 2021 Pinpo permet d'accueillir et d'entrer en relation avec les prospects qui nous font une demande en dehors des heures d'ouverture de nos de lieux de vente. Ils se sentent accueillis, pris en charge et écoutés. Pour les commerciaux c'est une bonne base pour poursuivre la découverte client et engager la relation commerciale. Pinpo nous a permis d'améliorer notre transformation des demandes en rendez-vous. Pros Très efficace et facile à implanter / piloter. Très bien interface avec notre CRM. Cons Nos agents se sont quelques fois un peu mélangé les crayons. le discours peut paraître un peu répétitif. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.