--- title: "Syncrofy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Syncrofy Software - reviews, pricing plans, popular comparisons to other Data Visualization products and more." source_url: "https://www.capterra.com/p/202472/Syncrofy/" page_type: "product" language: "en" --- # Syncrofy Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Syncrofy ## What is Syncrofy? Syncrofy is the premier way to simplify your data. Designed for supply chain, IT, and EDI professionals, it enables you to visualize data, discover problems before they occur, and collaborate seamlessly with internal teams and partners. Syncrofy is everything you need to make your data actionable and elevate your business. Syncrofy provides real-time visibility to break down barriers across the supply chain. ## What is Syncrofy used for? [Data Visualization](https://www.capterra.com/data-visualization-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/)[Managed Service Providers (MSP)](https://www.capterra.com/msp-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5000 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Syncrofy?[Manage this product listing](https://www.g2.com/products/syncrofy/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Syncrofy 4.6 (9) VS. [4.6 (95)](https://www.capterra.com/p/123016/Cleo/reviews/) Starting Price $5000 Per User, Per Month Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (9) Ease Of Use 4.3 (181) Value For Money 4.4 (5) Value For Money 4.4 (143) Customer Service 4.6 (9) Customer Service 4.6 (160) ## Syncrofy alternatives [Kinetic](https://www.capterra.com/p/249741/Kinetic/) [3.8 (184)](https://www.capterra.com/p/249741/Kinetic/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/249741/Kinetic/) [DELMIAWorks](https://www.capterra.com/p/103908/IQMS-ERP-Software/) [4.1 (291)](https://www.capterra.com/p/103908/IQMS-ERP-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/103908/IQMS-ERP-Software/) [1 EDI Source](https://www.capterra.com/p/92420/EDI-HQ/) [4.6 (88)](https://www.capterra.com/p/92420/EDI-HQ/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/92420/EDI-HQ/) [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/) [4.3 (601)](https://www.capterra.com/p/133133/Cin7/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133133/Cin7/) ## FAQs about Syncrofy Overview ### What company size and specific industries is Syncrofy built for? Syncrofy is designed for organizations that need support from supply chain, IT, and EDI professionals. It fits companies in industries where electronic data interchange and supply chain coordination are important, especially businesses with operational teams managing trading partner connections and data exchange. Features and Usability ### What are the key features of Syncrofy? Syncrofy offers data synchronization, a dashboard, and activity tracking for monitoring records and workflows. It also includes EDI, AS2 capability, data transformation, and multiple format support, plus real-time analytics, reporting, alerts/notifications, and third-party integrations for supply chain, order, invoice, and inventory management. Getting Started and Support ### What training and onboarding options does Syncrofy offer? Syncrofy provides in-person training, live online sessions, webinars, and documentation. In-person training supports direct instruction, live online sessions allow guided remote learning, webinars provide scheduled group presentations, and documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Syncrofy offer? Syncrofy provides 24/7 live rep support and chat. These channels give users direct access to help at any time, with chat suited for quick questions and live reps for more detailed issues. No reviewer feedback on support experience is available in the catalog data. ## Features AI summary Based on 1,987 Data Visualization reviews Capterra reviewers highlight these as the features MSP buyers prioritize most when comparing solutions: - **Remote Access/Control** (**63%** of reviewers rated this feature as critical) - **Server Monitoring** (**56%**) - **Remote Monitoring & Management** (**60%**) Syncrofy focuses on other capabilities that reviewers also consider important, including **Alerts/Notifications** (**48%**). This feature helps teams stay informed about system activity and issues as they arise, allowing businesses to respond faster, track important events, and keep day-to-day service operations running efficiently. Alerts/Notifications 4.3 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Exceptions Management 4.5 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Automated handling of non-compliant EDI transmissions. Archiving & Retention 4.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Database Support 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Supports common databases such as MySQL and Oracle Data Transformation 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Translate EDI formats into data suitable for use with company applications. Multiple Format Support 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Syncrofy 30 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - AS2 Capability: Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN) - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Transformation: Translate EDI formats into data suitable for use with company applications. - Data Visualization: Graphical representation of data - Database Support: Supports common databases such as MySQL and Oracle - Demand Forecasting: Forecast customer demand using historical insights and simulations - Document Management: Store, manage, and track all electronic documents in a centralized location - EDI: Transfer of data from one computer system to another - Exceptions Management: Automated handling of non-compliant EDI transmissions. - Forecasting: Form predictions based on past and present data/trends - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Tracking: Track orders throughout the fulfillment process - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Scheduler: Allows automated and event-driven transaction scheduling --- Get Advice We can help you find the software with the features you need. Features 4.2 (9) 4.2 Based on 9 reviews ## Pricing Value for money 4.4 (5) Free Trial Basic $5,000 Per User,Per Month Value for money 4.4 (5) 4.4 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (9) 4.6 Based on 9 reviews ## User reviews Overall rating 4.6 Based on 9 reviews Filter by rating 5(5) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RR Raymond R. Customer Operations Manager Pharmaceuticals ### "Syncrofy helps business users easily access EDI documents" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 1, 2021 Very happy with the product. Helps me locate documents quickly when I need them. Helps save time. Pros Easy to identify different EDI document types and download them. There are a lot of built in filter options to make pinpointing a document simple. Site runs smooth and quick. Cons Could be a little easier to add/remove filtering options. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MD Mahender D. Senior Accountant Retail ### "Quick View " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2021 Overall experience was good. Pros 1) We can able see all the invoices in Excel Spread sheet. 2) We can review PO details 3) We can download the hole statement from Syncrofy. Cons 1) Not able to download the old data. 2) Large data taking lot of time while downloading. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DM DESHETTY M. accountant Retail ### "Synchrofy advantages" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2021 overall helpfull and good Pros very use full and help us to get the data Cons no least comments give only thing large data will take time Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PN Panditham N. SR Accountant Machinery ### "Best Use of Syncrofy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2021 Very good for a large business scale in processing invoices and tracking Pros it helps to see the Original transcription, Helps to review the details and make us understand if any issue occurs. Line by line amounts are very useful. Cons if there is huge data, i am unable to pull the information even after customizing dates, if we can fix that would be grateful Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JG Jennifer G. Vendor Relations Manager Retail ### "Streamline AP research " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 29, 2021 We use Syncrofy to correct EDI soft rejects ( validation of VPN to UPC) before we need to go through 2 other systems to pull data to compare. Pros Exception reporting to identify missing invoices and ASNs Tracking information easily obtained without having to contact the vendor Dashboards for metric reporting Cons At this time there is nothing that I would need improvements on, the system admin has been able to accomodate all of my requests. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JW Julie W. Credit Analyst Accounting ### "On the fence" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 29, 2021 If a way to reflect true late ASN's could be found, this would be an amazing system. Pros With the new addition of being able to download a clean readable copy of the raw EDI PO the system is more usable for me. It makes collecting the information my custmer's need to review what and why things need to be paid a lot easier and faster. I am beginning to like the system. Cons With the notifications, I get notified when an ASN is late. Only it doesn't mean the ASN was sent late but that the order was shipped late. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JH Joe H. Mgr of Sales Operations Automotive ### "More insight into the EDI transactions by our customer facing staff" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 22, 2021 We are able to diagnose problems earlier and without having to involve the EDI team Pros Our Customer Experience team no longer needs to engage our EDI team to answer the question if we received EDI transaction. I no longer need to engage the EDI team to show me the contents of the EDI transaction. Cons Would like the View Original Transaction function to be available from the Document List. Right now, I have to open the individual document and then I get the More > View Original Transaction option. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. XS xin S. Customer Operational Manager Pharmaceuticals ### "Great tool to explore EDI; but a bit difficult to track down the right file" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 22, 2021 Recommended if you need EDI visibility, definitely a plus if you worked with EDI data Pros Provide EDI visibility Track status of EDI transmission Cons A bit difficult to track down the right file to business reason Not user friendly to read the EDI content Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DN Denver N. Sr. Inventory Planner Automotive ### "Filling in the Gaps" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2021 Syncrofy has gone above and beyond to assist and work through details and questions I have being a user of the software. The trainings are thorough and concise. And the support has been timely and positive every time. Syncrofy has been able to improve my overall performance by giving me data I was lacking before which has helped steer my priorities and focus where it needed to be all along. Pros Of course as all companies do there are systems in place to allow you to do your job more easily and efficiently. And, like many companies, there are usually a few areas that you wish could be improved upon to take it a step further. that is what Syncrofy has done for my role. It gives me visibility where I was missing it before and makes it easy to get that data and answer the "why's" that I was missing before. Cons It took some playing around to get accustom to it. There is so much information available that to drill down to what you are looking for can take a little bit of time and a little time to get used to. But the features are so helpful and user friendly that once you customize things the way you wan to see them, they give you consistent and reliable data every time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/202472/Syncrofy/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.