# Syncrofy Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Syncrofy Software - reviews, pricing plans, popular comparisons to other Managed Service Providers (MSP) products and more.

Source: https://www.capterra.com/p/202472/Syncrofy

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# 

 Syncrofy Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Syncrofy

## What is Syncrofy?

Syncrofy is the premier way to simplify your data. Designed for supply chain, IT, and EDI professionals, it enables you to visualize data, discover problems before they occur, and collaborate seamlessly with internal teams and partners. Syncrofy is everything you need to make your data actionable and elevate your business. Syncrofy provides real-time visibility to break down barriers across the supply chain.

## What is Syncrofy used for?

[Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[Supply Chain Management](https://www.capterra.com/supply-chain-management-software/)[Compliance](https://www.capterra.com/compliance-software/)

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$5000

Per User, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Syncrofy

4.6 (9)

VS.

[4.1 (283)](https://www.capterra.com/p/103908/IQMS-ERP-Software/reviews/)

Starting Price

$5000

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (9)

Ease Of Use

4.1 (282)

Value For Money

4.4 (5)

Value For Money

3.8 (110)

Customer Service

4.6 (9)

Customer Service

4.3 (276)

## Syncrofy alternatives

[4.6 (94)](https://www.capterra.com/p/123016/Cleo/reviews/)

Starting price

Contact vendor for pricing

[4.6 (81)](https://www.capterra.com/p/92420/EDI-HQ/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.7 (17)](https://www.capterra.com/p/140356/A2000-Software/reviews/)

Starting price

$200.00

Per User, Per Month

[Kinetic](https://www.capterra.com/p/249741/Kinetic/)

[3.8 (176)](https://www.capterra.com/p/249741/Kinetic/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/249741/Kinetic/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

4.3 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Exceptions Management

4.5 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Automated handling of non-compliant EDI transmissions.

Archiving & Retention

4.8 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Database Support

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Supports common databases such as MySQL and Oracle

Data Transformation

5.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Translate EDI formats into data suitable for use with company applications.

Multiple Format Support

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Syncrofy 30 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN)

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Translate EDI formats into data suitable for use with company applications.

Graphical representation of data

Supports common databases such as MySQL and Oracle

Forecast customer demand using historical insights and simulations

Store, manage, and track all electronic documents in a centralized location

Transfer of data from one computer system to another

Automated handling of non-compliant EDI transmissions.

Form predictions based on past and present data/trends

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Manage the process of receiving, preparing, and delivering orders for goods/products

Track orders throughout the fulfillment process

Create, send, and track purchase orders and their statuses

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set up connections to third-party platforms to improve business processes

Allows automated and event-driven transaction scheduling

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Features

4.2 (9)

4.2

Based on 9 reviews

## Pricing

Value for money

4.4 (5)

Free Trial

Basic

$5,000

Per User,Per Month

Value for money

4.4 (5)

4.4

Based on 5 reviews

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## Support, customer service and training options

Customer Service

4.6 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (9)

4.6

Based on 9 reviews

## User reviews

Overall rating

4.6

Based on 9 reviews

Filter by rating

5(5)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RR

Raymond R.

Customer Operations Manager

Pharmaceuticals

### "Syncrofy helps business users easily access EDI documents"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 1, 2021

Very happy with the product. Helps me locate documents quickly when I need them. Helps save time.

Pros

Easy to identify different EDI document types and download them. There are a lot of built in filter options to make pinpointing a document simple. Site runs smooth and quick.

Cons

Could be a little easier to add/remove filtering options.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MD

Mahender D.

Senior Accountant

Retail

### "Quick View "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2021

Overall experience was good.

Pros

1) We can able see all the invoices in Excel Spread sheet. 2) We can review PO details 3) We can download the hole statement from Syncrofy.

Cons

1) Not able to download the old data. 2) Large data taking lot of time while downloading.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

DESHETTY M.

accountant

Retail

### "Synchrofy advantages"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2021

overall helpfull and good

Pros

very use full and help us to get the data

Cons

no least comments give only thing large data will take time

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PN

Panditham N.

SR Accountant

Machinery

### "Best Use of Syncrofy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2021

Very good for a large business scale in processing invoices and tracking

Pros

it helps to see the Original transcription, Helps to review the details and make us understand if any issue occurs. Line by line amounts are very useful.

Cons

if there is huge data, i am unable to pull the information even after customizing dates, if we can fix that would be grateful

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JG

Jennifer G.

Vendor Relations Manager

Retail

### "Streamline AP research "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 29, 2021

We use Syncrofy to correct EDI soft rejects ( validation of VPN to UPC) before we need to go through 2 other systems to pull data to compare.

Pros

Exception reporting to identify missing invoices and ASNs Tracking information easily obtained without having to contact the vendor Dashboards for metric reporting

Cons

At this time there is nothing that I would need improvements on, the system admin has been able to accomodate all of my requests.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JW

Julie W.

Credit Analyst

Accounting

### "On the fence"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 29, 2021

If a way to reflect true late ASN's could be found, this would be an amazing system.

Pros

With the new addition of being able to download a clean readable copy of the raw EDI PO the system is more usable for me. It makes collecting the information my custmer's need to review what and why things need to be paid a lot easier and faster. I am beginning to like the system.

Cons

With the notifications, I get notified when an ASN is late. Only it doesn't mean the ASN was sent late but that the order was shipped late.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Joe H.

Mgr of Sales Operations

Automotive

### "More insight into the EDI transactions by our customer facing staff"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 22, 2021

We are able to diagnose problems earlier and without having to involve the EDI team

Pros

Our Customer Experience team no longer needs to engage our EDI team to answer the question if we received EDI transaction. I no longer need to engage the EDI team to show me the contents of the EDI transaction.

Cons

Would like the View Original Transaction function to be available from the Document List. Right now, I have to open the individual document and then I get the More > View Original Transaction option.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

XS

xin s.

Customer Operational Manager

Pharmaceuticals

### "Great tool to explore EDI; but a bit difficult to track down the right file"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 22, 2021

Recommended if you need EDI visibility, definitely a plus if you worked with EDI data

Pros

Provide EDI visibility Track status of EDI transmission

Cons

A bit difficult to track down the right file to business reason Not user friendly to read the EDI content

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DN

Denver N.

Sr. Inventory Planner

Automotive

### "Filling in the Gaps"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 22, 2021

Syncrofy has gone above and beyond to assist and work through details and questions I have being a user of the software. The trainings are thorough and concise. And the support has been timely and positive every time. Syncrofy has been able to improve my overall performance by giving me data I was lacking before which has helped steer my priorities and focus where it needed to be all along.

Pros

Of course as all companies do there are systems in place to allow you to do your job more easily and efficiently. And, like many companies, there are usually a few areas that you wish could be improved upon to take it a step further. that is what Syncrofy has done for my role. It gives me visibility where I was missing it before and makes it easy to get that data and answer the "why's" that I was missing before.

Cons

It took some playing around to get accustom to it. There is so much information available that to drill down to what you are looking for can take a little bit of time and a little time to get used to. But the features are so helpful and user friendly that once you customize things the way you wan to see them, they give you consistent and reliable data every time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/202472/Syncrofy/reviews/)

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