# Aptean TOTALogistix TMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Aptean TOTALogistix TMS the right Shipping solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/202530/TOTALaccess/reviews

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Aptean TOTALogistix TMS

4.6 (13)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Aptean TOTALogistix TMS

Ease of use

4.7

Customer Service

4.8

## Showing most helpful reviews

Showing 1-13 of 13 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Val G.  
President  
Sporting Goods  
Used the software for: Less than 6 months

### "The first company in this category that is invested in our success"

February 17, 2023

5.0

To have a business partner monitor usage of the software and follow up proactively after a new feature gets used just a few times to make sure everything is well is how it should be, but alas... The only time I have seen this happen is from TLX customer success team.

Pros

Software is only as good as developers who enhance and improve it. TLX does it well.

Cons

Estimating was loose & goose, surprises appeared into implementation.

Review Source

SM

Salvatore M.  
CFO  
Consumer Goods  
Used the software for: 1-2 years

### "Totalogistix - a TMS plus more"

August 19, 2022

5.0

Pros

Easy for employees to learn, the company can customize for our needs and TLX also has a WMS features that we are using to cover for the fact that NetSuite has an very weak WMS module.

Cons

Implementing a new TMS enable us to rethink the process; dealing with your own employees to create a new way forward can at times be frustrating

Review Source

FB

Fernando B.  
I.T  
Information Technology and Services  
Used the software for: 6-12 months

### "FSI Review - Fernando B."

August 24, 2022

4.0

User experience is good for the most part. Any service issues are answered immediately.

Pros

The software serves its purpose. Very customizable for the business need.

Cons

We still need a inhouse solution to auto print documents after obtaining signatures.

Review Source

NG

Nicholas G.  
Financial Controller  
Wholesale  
Used the software for: 6-12 months

### "Taking Transportation Management to the Next Level!"

August 19, 2022

4.0

Pros

Utilizing this software has brought our operational performance to a higher standard. We are now able to streamline our fulfillment process, and have better visibility and control.

Cons

At the current moment, cannot come up with any negative aspects about this software.

Review Source

BF

Bryan F.  
Shipping Manager  
Import and Export  
Used the software for: 1-2 years

### "TotalLogistix is a great company "

August 24, 2022

5.0

My experience with TMS has been phenomenal . The support team is amazing and the actual software is easy to use and saves my company money .

Pros

The thing I like the most about the software is EVERYTHING about it . Software is very user-friendly and does no require much typing . The other feature I love about the software is the pallet scanning we are able to correct any mistakes before our customer is effected .

Cons

I am very pleased with the software and have no complaints .

Review Source

SS

Sarah S.  
Freight Analyst  
Consumer Goods  
Used the software for: 2+ years

### "An Exceptional Resource"

May 19, 2020

5.0

Our Account Manager \[SENSITIVE CONTENT HIDDEN\] is amazing. She has worked on a host of projects for us to customize this software to fit our business model and we are highly satisfied!

Pros

One of the best aspects of this software is the quoting tool. Prior to adding this option, I had to send out numerous emails as well as track the freight quotes coming back. This new feature has been a tremendous time-saver and has made me more productive overall. Additionally, our shipping department has benefitted immensely from the integration of BOL automation. Prior to this, they were handwriting BOL's and have commented on how professional their work looks now; not to mention the time savings it has brought them!

Cons

Our team at TLX has worked tirelessly to iron out any kinks we have experienced along the way so I really have very little to complain about. If I had to choose something I would eliminate the logout feature until after hours. I have been in the middle of a quote and it has kicked me off. It is very easy to get back on but, that is the only small issue I have at times.

Review Source

DP

Denise P.  
Logisitics Manager  
Construction  
Used the software for: 2+ years

### "Review of TMS "

August 24, 2022

5.0

Overall this product has increased our productivity for daily shipments and made us more competitive in our market.

Pros

TMS is vital to our daily shipping needs. We get last minute turn arounds and we can make this happen with use of this software.

Cons

Sometimes we have updates that have not yet synced with the software and this sometimes causes frustrating when you are working against the clock.

Review Source

TB

Todd B.  
Warehouse Manager  
Warehousing  
Used the software for: 6-12 months

### "Performance"

February 17, 2023

4.0

Overall experience has been positive, they are supportive and quick to try and solve the issues we have faced.

Pros

Ease of use and the employees were able to pick it up and pack with relative ease very fast.

Cons

They are working to get some bugs out like the reading of the weight on the scale and we still have issues with international shipments and PR.

Review Source

BG

Bill G.  
Shipping / Converting Manager  
Textiles  
Used the software for: 2+ years

### "Totalogistix"

August 19, 2022

5.0

Overall it has been a good addition to make my job more efficient.

Pros

I like how easy it is to navigate the website. Very user friendly.

Cons

Nothing. I don't have any problems with the website.

Review Source

JW

JAMES W.  
WAREHOUSE SUPERVISOR  
Machinery  
Used the software for: 2+ years

### "EASY TO USE SOFTWARE"

April 15, 2020

5.0

I enjoy using this system and recommend it to anyone looking for a TMS.

Pros

I like the simplicity of the software. It is created in a very straightforward manner allowing me to create and tender shipments for international, LTL, and FTL, collect or prepaid shipments to different pools of carriers.

Cons

The only thing is that the format allowed for international numbers needs to be improved, but that is it.

Review Source

DM

Deborah M.  
Shipping Manager  
Retail  
Used the software for: 2+ years

### "Thumbs Up"

April 22, 2020

5.0

Now getting my job done with increased volume accomplished.

Pros

Very easy to use for the start. Increased work flow. Great access to information as needed.

Cons

Nothing at this time any problems are resolved ASAP

Review Source

AF

Addison F.  
SHIPPING LEAD  
Package/Freight Delivery  
Used the software for: 1-2 years

### "THE EASE OF SHIPPING"

May 6, 2020

4.0

Love It!!

Pros

Honestly, the customer service has been the BEST!!! I have been in logistics for years and by far this is the easiest program to use. And just every once in while, when I do have a question, there is always a friendly and helpful voice ready to help me.

Cons

I haven't had many issues to mention thus far.

Review Source

HM

Holly M.  
Buyer  
Consumer Goods  
Used the software for: 2+ years

### "Holly's opinion"

April 23, 2020

4.0

Totalogistix is a great company to work with. Their staff is experienced, friendly, caring, professional and detailed oriented.

Pros

Ease of use, user friendly (to most), ability to get several rate quotes with a few key strokes.

Cons

I really cannot think of any cons about the software at this time.

Reason for choosing Aptean TOTALogistix TMS

Unknown

Review Source

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