# Reach Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Reach Software - reviews, pricing plans, popular comparisons to other Internal Communications products and more.

Source: https://www.capterra.com/p/202572/Reach-IC

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# 

 Reach Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Reach

## What is Reach?

Reach helps you make your internal communication more effective by sending the right content, to the right audience, at the right time, on the channel of their choice. There are no apps to download and no training required. Send internal communications to your employees on the channels they already use: email, Slack, Microsoft Teams, and SMS. Reach empowers your employees to receive information on the channel of their choice while automating follow-ups and measuring the success of each message.

## What is Reach used for?

[Internal Communications](https://www.capterra.com/internal-communications-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Cloud Communication Platform](https://www.capterra.com/cloud-communication-platform-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$5000

Per User, Per Year

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Reach?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://intranetconnections.com/&name=Reach)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Reach

0.0

VS.

[4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

$5000

Per User, Per Year

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.0 (965)

Value For Money

0.0 (0)

Value For Money

4.2 (788)

Customer Service

0.0 (0)

Customer Service

4.0 (760)

## Reach alternatives

[4.7 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (13,604)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (118)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## FAQs about Reach

Overview

### What company size and specific industries is Reach built for?

Reach is designed for organizations of any size that have remote or mobile employees, or teams working across multiple locations. It is a fit for businesses that need to support staff who are not based in a single office, rather than for a specific industry or sector.

Features and Usability

### What are the key features of Reach?

Reach offers communication management, multi-channel communication, and email management for sending messages across channels. It also includes contact management, employee directory, employee database, and employee onboarding, plus surveys and feedback, engagement tracking, real-time notifications, reporting and analytics, and role-based permissions.

Integrations

### Which third-party tools and platforms does Reach integrate with?

Reach integrates with 4 third-party tools: Microsoft 365, Microsoft Outlook, Microsoft Teams, and Slack. These native connections cover productivity and communication workflows, giving Reach users direct links to Microsoft and collaboration platforms.

Getting Started and Support

### What training and onboarding options does Reach offer?

Reach provides live online sessions, documentation, and videos for training and onboarding. Live online sessions support guided setup with an instructor, documentation gives written reference material for users to review, and videos offer visual walkthroughs for learning product features and processes.

Getting Started and Support

### What customer support options does Reach offer?

Reach provides email/help desk, a knowledge base, and phone support. Support coverage is straightforward for users needing written guidance or direct contact, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Active Directory Integration

Integrates with Active Directory

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity/News Feed

Continuous profile-based stream of news and activity

Activity Tracking

Track and document all activities across devices, networks, and other systems

API

Application programming interface that allows for integration with other systems/databases

Reach 36 features

Define levels of authorization for access to specific files or systems

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

Application programming interface that allows for integration with other systems/databases

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Electronic storage of staff/employee contact information and job status in a centralized repository

Access names, contact information, and roles of employees in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Process of familiarizing new employees with the company, their position, and responsibilities

Tracks metrics that provide insight into how a user interacts with any interface or product

Public or private sharing of digital files such as documents, audio/video, images, and more

Access software remotely via mobile devices

Notifications via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Create and update newsletter content to increase engagement

Analyze and gain insights into data in real-time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Digitally share screen view with others

Send messages via SMS

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

## Pricing

Free Trial

Basic

$5,000

Per User,Per Year

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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