--- title: "Reach Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Reach Software - reviews, pricing plans, popular comparisons to other Internal Communications products and more." source_url: "https://www.capterra.com/p/202572/Reach-IC/" page_type: "product" language: "en" --- # Reach Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Reach ## What is Reach? Reach helps you make your internal communication more effective by sending the right content, to the right audience, at the right time, on the channel of their choice. There are no apps to download and no training required. Send internal communications to your employees on the channels they already use: email, Slack, Microsoft Teams, and SMS. Reach empowers your employees to receive information on the channel of their choice while automating follow-ups and measuring the success of each message. ## What is Reach used for? [Internal Communications](https://www.capterra.com/internal-communications-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Cloud Communication Platform](https://www.capterra.com/cloud-communication-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5000 Per User, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Reach?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://intranetconnections.com/&name=Reach) ## Reach Overview Updated September 2026 AI summary Reach is a cloud-based internal communications platform for organizations of any size, offering tools like activity feeds, file sharing, employee directories, newsletter management, and survey capabilities. It emphasizes content management, real-time notifications, and integrates with Microsoft 365, Outlook, Teams, and Slack. Optional features include screen sharing, access controls, and role-based permissions to support collaboration and information security. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Reach 0.0 VS. [4.6 (5,311)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $5000 Per User, Per Year Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (5,311) Value For Money 0.0 (0) Value For Money 4.5 (5,068) Customer Service 0.0 (0) Customer Service 4.6 (5,082) ## Reach alternatives Highest Rated [4.7 (24,196)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (3,557)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (351)](https://www.capterra.com/p/142701/SmartHub/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (3,039)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars ## FAQs about Reach Overview ### What company size and specific industries is Reach built for? Reach is designed for organizations of any size that have remote or mobile employees, as well as teams working across multiple locations. It fits businesses that need to keep distributed staff connected and informed, regardless of whether they operate in one industry or many. Features and Usability ### What are the key features of Reach? Reach offers contact management, communication management, and employee directory features for organizing internal audiences. It includes multi-channel communication through email management, SMS messaging, and newsletter management, plus surveys and feedback, activity tracking, real-time notifications, and reporting and analytics. Other features include access controls, custom branding, and third-party integrations. Integrations ### Which third-party tools and platforms does Reach integrate with? Reach integrates with Microsoft 365, Microsoft Outlook, Microsoft Teams, and Slack. It connects to key productivity and communication platforms, covering email, calendaring, collaboration, and messaging tools used in daily business workflows. Getting Started and Support ### What training and onboarding options does Reach offer? Reach offers live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation provides written reference material for ongoing use, and videos offer visual walkthroughs for reviewing key steps at any time. Getting Started and Support ### What customer support options does Reach offer? Reach offers email/help desk, a knowledge base, and phone support. These channels give users direct contact options and self-service help for common questions. No reviewer feedback is available here, so support experience details such as response speed or helpfulness cannot be stated. ## Features AI summary Based on 2,312 Internal Communications reviews Capterra reviewers highlight these as the top features buyers look for in internal communications software: - **Real-Time Notifications** (**66%** of reviewers rated this feature as critical) - **Content Management** (**61%**) - **Chat/Messaging** (**61%**) Reach supports **Real-Time Notifications** and **Content Management**, giving teams a way to share updates quickly and keep internal information organized in one place. However, it does not offer **Chat/Messaging**. Instead, it provides other highly rated features, including **Third-Party Integrations** (**69%**) and **Screen Sharing** (**61%**), which can help connect existing workplace tools and make collaboration easier during live discussions, allowing teams to communicate faster and stay aligned across the business. Access Controls/Permissions Define levels of authorization for access to specific files or systems Active Directory Integration Integrates with Active Directory Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity/News Feed Continuous profile-based stream of news and activity Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Reach 37 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - API: Application programming interface that allows for integration with other systems/databases - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email: Offers the ability to send unlimited emails directly from the server without incurring any additional cost. - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Newsletter Management: Create and update newsletter content to increase engagement - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Screen Sharing: Digitally share screen view with others - SMS Messaging: Send messages via SMS - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- ## Pricing Free Trial Basic $5,000 Per User,Per Year ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.