# Adracare Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Adracare Software - reviews, pricing plans, popular comparisons to other Mental Health products and more. Source: https://www.capterra.com/p/202578/adracare/alternatives --- # Adracare Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Adracare ## What is Adracare? All-in-one clinic software that helps small clinics to large healthcare businesses deliver virtual care & manage entire clinic operations. Adracare supports high-quality HD video conferencing that is HIPAA, PIPEDA, PHIPA, GDPR & APP compliant. Get features like online booking, scheduling, group video sessions, charting, patient notification and reminders, patient payment & more. ## What is Adracare used for? [Mental Health](https://www.capterra.com/mental-health-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/)[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$30 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Adracare?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://adracare.com&name=Adracare) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Adracare 4.4 (16) VS. [4.3 (495)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price CA$30 Per User Starting Price $319 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (16) Ease Of Use 4.3 (495) Value For Money 4.4 (14) Value For Money 4.2 (379) Customer Service 4.6 (13) Customer Service 4.2 (426) ## Adracare alternatives [4.0 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Highest Rated [4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month [4.6 (2,819)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month [3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Self Service Portal 4.7 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Confirmations/Reminders 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Medical Billing 1.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Appointment Scheduling 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Claims Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Employee Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Adracare 63 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system Process of submitting and following up on claims with insurance companies Private online space that lets businesses securely share documents and provide information access to clients Automated reminders and confirmations for booked appointments and events via text or email Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Digitally sign online documents Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Create and securely store digital patient records Public or private sharing of digital files such as documents, audio/video, images, and more Intended for medical use such as diagnosis, treatment, and consultation Store, manage and track all forms in a centralized location Compliant with HIPAA, which sets standards for sensitive patient data protection Conduct intake assessments to determine patient health status, medical history, conditions, etc. Captures invoice data and maintains comprehensive records for auditing and reporting purposes Ability to chat online in real time Manage billing and payments for a healthcare provider Access software remotely via mobile devices Manage and support multiple locations Supports practices with multiple healthcare professionals For practices with multiple providers Send personal messages to clients or attendees Create new forms and/or use ready-made online form templates Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Accept, record, and reconcile financial transactions Manage physician availability and schedules Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Gauge satisfaction and receive information for improvement and success Meet with patients remotely Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Monitor wait time and abandonment for incoming requests that have not been routed Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.0 (16) 4.0 Based on 16 reviews ## Pricing Value for money 4.4 (14) Free Trial [View pricing plan details](https://www.capterra.com/p/202578/adracare/pricing/) Starter CA$30.00 Per User,Per Month It includes: - Video Conferencing - Online Booking - White Labelling - Client Profile Management - User Analytics - Custom Notifications - Digital Forms (Questionnaires) - Bi-lingual Compatible - Secure Messaging Plus CA$99.00 Per User,Per Month It includes: - Video Conferencing (up to 6 participants) - Online Booking - Invoicing & Receipts - White Labelling - User Analytics - Client Profile Management - Custom Notifications - Digital Forms (Questionnaires) - Online Intake - Waitlist Feature - E-Fax (Outbound Only) - Bi-lingual Compatible - Secure Messaging Powerhouse CA$199.00 Per User, It includes: - Personalized Needs Assessment - Implementation Support and Training - Video Conferencing (up to 40 participants) - Online Booking - Invoicing & Receipts - Online Intake - Waitlist Feature - Secure Messaging - Client Portal - Client Profile Management - Custom Notifications - White Labelling - User Analytics - E-Fax (Outbound Only) - Advanced Billing (Provider Splits, Co-pay, Third Party Billing) - Bi-lingual Compatible - Client Charting Value for money 4.4 (14) 4.4 Based on 14 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Clinicaid](https://www.capterra.com/p/136249/Clinicaid/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (13) 4.6 Based on 13 reviews ## User reviews Overall rating 4.4 Based on 16 reviews Filter by rating 5(11) 4(3) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent MU Monika U. RD Health, Wellness and Fitness ### "Leads to client losses" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 15, 2021 I had to reach out for support on a weekly basis. The set up was clunky and unintuitive. My clients found the process tedious. I lost clients because of clunky scheduling, no integration with even google calendar, and an inability to access clients that continued to book in after I canceled my subscription. For some reason I couldn't access the platform after cancelling by my clients could and Adracare did not want to help me identify these clients so that I could get back to them. Pros Adracare was competitively priced with the promise of fully integrated functionality, which mostly didn't work. Cons broken features and unanticipated challenges that are common Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) promise of integration and security Reasons for choosing Adracare price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DP David P. Psychotherapist Health, Wellness and Fitness ### "Psychotherapy Practice " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2021 Excellent Pros Ease of use for clients and practitioners Cons None very easy to use. No concerns from clients Reasons for choosing Adracare Ease of use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DK Dan K. Psychologist Mental Health Care ### "Effective Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 10, 2021 Works well for my purposes. Pros Easy to enter client contacts and book appointments. Well-priced. Cons Some clients have difficulty accessing their camera/microphone, which isn't a software problem. Reasons for choosing Adracare It had many positive reviews and was well-priced. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LC laura C. Counsellor Mental Health Care ### "Great platform!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 10, 2021 Great customer service Pros Scheduling feature and the comprehensive platform Cons Difficult to get set up, need to have some IT background sometimes to know how to navigate Alternatives considered [Owl Practice](https://www.capterra.com/p/160519/OwlPractice/) Reasons for choosing Adracare Cheap price and good customer service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Carolynn C. Social Worker/ Psychotherapist Hospital & Health Care ### "The development team has been extremely responsive to my needs. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2020 I haven't been able to see psychotherapy clients face to face since the March pandemic lock down. Adopting this platform saved my business and permitted me to continue supporting clients. It even facilitated my working with some new clients from beyond a reasonable travel distance, clients whom I never would have had access to in the past. I had a step learning curve. For example, at the start I didn't even know where my task manager was or how to select my microphone via the control panel. The help desk was always available and helpers courteous despite my obvious technical naivete. They never lost patience with me. Pros Confidentiality is essential in my line of work. Adracare is PHIPA compliant. All data is stored in Canada. It permits use of a not for profit browser, Firefox, that doesn't track me or my clients' activity. I am so appreciative to have had a responsive audience to my suggestions for what would make the product more user friendly and helpful. Every time I have had a question or problem, it has been resolved. I mean not just a being shuffled off to the FAQ, but an engaged response! Cons There has been steady improvement in the product since March 2020. Due to volume of "traffic" online, there were inevitable screen and audio freezes when whole families were home, some watching videos, some trying to do online school work, another adult working from home, and someone with me in a therapy session. These freezes are now much less frequent. Connections when a client is using their cellphone are still less reliable than when a laptop or tablet is used. Reasons for choosing Adracare These alternative products all are HIPPA compliant which means data can be accessed under the American Patriot Act that came in force after 911. None of them meet the Canadian PHIPA standard. I also don't appreciate how these alternative programs hijack my settings when they are in use. Thankfully I learned how to correct that. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 4, 2021 Hi Carolyn, Thank you for your review! We're glad to hear that the use of Adracare has allowed you the opportunity to continue providing care to your patients throughout this challenging time. We genuinely appreciate your feedback as it allows us to make product improvements. As always, if there is anything you need, don't hesitate to reach out! -The Adracare Team RS Rohit S. Physiotherapy Health, Wellness and Fitness ### "Adracare is a great EMR choice!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2020 This was the best decision I made for my business EMR. As a healthcare business owner and provider finding the perfect software that allows me to focus on my main goal which is to provide quality health care is a dream come true. Adracare is not only easy to use, it has numerous functions that no other software had. It has made scaling my business much easier. I am on it every single day and it truly isa joy to use. I recommend this to all health care providers for their EMR uses. Pros 1\. Ease of use 2. Multiple functions 3. Outstanding customer service 4. Allows telehealth right through the booking software Cons I wish you could book more than 1 appointment at a time. This is something no other software has provided me, but I would love the addition! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 13, 2020 Thanks for the fantastic review, Rohit! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. All the best, -The Adracare Team JW Joan W. Social Work psychotherapist Mental Health Care ### "Getting Better and Better" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 7, 2020 Adracare addresses the social distancing issue of COVID, and does that better and better. They are willing to keep working at it. Pros Helpful advisors persist until they resolve the problem, which often is my misunderstanding, sometimes a software glitch. They fix it, one way or another. Plus they then address the issue in their next, improved version. So the system keeps getting easier. Cons The calendar shows only daytime hours but the booking allows appointments to be set up for overnight. I accidently booked someone for3 am. I could not see my mistake on the calendar. The emailed notice was correct, and finally I figured out my mistake. Mistakes tend to be mine. But I do need to be able to see them to fix them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 19, 2020 Hi Joan, We're always happy to help whenever you need it! We're sorry to hear about your appointment that was scheduled during the early morning, but we're glad to hear that it was resolved. Your feedback is valuable and helps us with any future innovations and will be shared with the team. Thanks again for your review, Joan! -The Adracare Team RS RUWA S. Psychologist Health, Wellness and Fitness ### "ADRACARE" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2020 Overall, I am pleased with Adracare and feel that I'm getting good value. Pros I use Adracare to provide secure video sessions to my clients, I do not use the record keeping functions. I like that Adrdacare fully complies with privacy legislation in Canada. I also find their customer service exceptionally friendly, responsive, and helpful. Cons I would like it if I could enter recurring appointments into the calendar without having to enter them manually each week. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 30, 2020 Hi Ruwa, Thank you for taking the time to share your feedback. We appreciate it! Great to hear that you're using Adracare to provide your clients with a secure video session. While we don't offer reoccurring appointments each week, we think it's a fantastic product feature and will be sharing it with the rest of the team. Thanks again for your feedback, Ruwa! -The Adracare Team DK Divin K. Analyst Hospital & Health Care ### "Great option for seeing patients during COVID-19" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 22, 2020 Overall, Adracare has been amazing at helping our office get set up to host virtual appointments. I'm really impressed with the sophistication of the product and features, and with the level of care received from their customer support team. Pros Adracare has an extremely user-friendly and intuitive interface on both the admin- and patient-facing sides. The calendar booking function makes it easy for patients to view available appointments and book to their convenience. Communication between the platform and patient (to access video call) is easy and clear. On the admin side, managing patient information is easy and secure. I cannot stress how amazing the customer service is! The team is always willing to answer my questions, hop on a call, and listen to feedback on other features we would like. The customer team makes sure you are 100% comfortable using the platform through an initial training and touch points. Cons There is limited functionality with note-taking features. It would be great if standardized note forms can be easily imported. It would also be nice if the platform was able to be more customized for different health care industries (i.e. dentistry, physio) rather than generic. I wish there was a function to auto-send follow-up emails with feedback collection/insurance claim forms. A payment at the time of booking feature would be great as well, though I have heard this is currently in the works. Alternatives considered [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 28, 2020 Hi Divin, Thanks for taking the time to share your review with us. Your feedback is much appreciated! We're happy to hear that you're finding our software simple, easy to use, and convenient when booking appointments with your patients. We are always looking for ways to improve our product to better meet the needs of our clients. Your feedback in regards to our note-taking features, alongside with auto-send follow up emails, will be shared with our team internally. To acknowledge your last point regarding patient payment, we're working hard to add this much-needed feature to our platform in the next couple of weeks! As always, please reach out to us with feedback, questions, or concerns, and our support team will be more than happy to assist you! Thanks again for providing your feedback. -The Adracare Team SO Siobhan O. Team Lead Medical Practice ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 September 22, 2020 Pros I like the support that adracare provides, there is always come one to help if you have problems with the software. Cons There is a lot of automated emails that get sent out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 28, 2020 Hi Siobhan, Thanks for taking the time to leave us a review. Your feedback is super helpful as it helps us improve our processes and products for any future innovations. I'm sorry to hear that you're receiving unwanted emails. We would be more than happy to help make sure you're unsubscribed from any source in which you are receiving emails from. Please don't hesitate to contact us at support@adracare.com so we can further assist you with this. Thanks again for your feedback, Siobhan! -The Adracare Team [View all Reviews](https://www.capterra.com/p/202578/adracare/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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