--- title: "Prospectss Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Prospectss the right Marketing Automation solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/202597/Prospectss/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-30" --- Prospectss 3.8 (12) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 30th, 2026 # Reviews of Prospectss Ease of use 4.2 Customer Service 3.9 ## Showing most helpful reviews Showing 1-12 of 12 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Growth Specialist Used the software for: Less than 1 year ### "Amazing Startup Growth Tool" November 10, 2022 5.0 Pros The software is very easy to set up and it does its job very well. The tool replaces hours and hours of manual work and allows me to scale up by ten fold and more in the future. It really is a great tool for startups who wants to grow and take advantage of other methods of advertising, such as through FB groups and FB DMs. Conversion rate is much higher than usual social media ad. Cons There is a bug where the FB messaging tool stops working sometimes, and so I have to edit the .CSV file for it to work again, but that I hope it'll be fixed soon. Review Source Pablo Q. CEO Used the software for: Less than 1 year ### "Best Data extraction platform I´ve used" November 10, 2022 5.0 I already canceled almost all my other scrapers and have moved almost entirely to Prospectss. Pros I like the many options I can scrape from, including Yellowpages, facebook, and Linkedin, by domains, phones, and emails. I REALLY love the fact that all emails are cleaned automatically. Cons Maybe the price structure could allow credit-based plans without monthly costs. Pay per credits Review Source DM Derek M. director Used the software for: Less than 1 year ### "The products just simply do not work as advertised" July 6, 2023 1.0 A lot of time waisted on tools that do not do what they say, however customer service is there to tell you that they do not do what is advertised but lots of reasons why Pros none most of the tools have bugs and do not do as advertised and are cleverly disguised Cons facebook scraper scrapes all night 38k prospects and collects 30 email that are useless like info or accounts no personal emails.facebook messenger says it sends and they charge you but no opens them?? strange but they still say they were Delivered in one breath and then there own logs say ERROR so the truth is hard for them to say Review Source Lian V. Managing director Used the software for: Less than 1 year ### "Happy client" March 16, 2023 5.0 I've been amazed at how responsive the team is and how well the tools work. We've had a few issues with tools that stop working now and again but the dev team are very responsive and quick to fix the issues. Pros Their tools are exceptional and their customer service even better! I am really happy how \[sensitive content hidden\] assists when there are any issues Cons Some of the tools stop working now and then, but usually due to external issues with FB etc. The Dev team always do their best to fix this though Review Source R Reviewer Operations Manager Used the software for: I used a free trial ### "Now Online Chat Reps / No Pre-Sale Mention of the Term of Service" March 13, 2023 4.0 Although both the home page and several notations within the website and the software speak about "instant" help via online chat, I accessed the online chat help, during normal Monday business hours in Eastern Standard Time, making several entries over 1.5 hours. No one responded. There is a bot that, after the first few minutes, prompts you to communicate through email instead, offering no instructions, but for the full 1.5 hours, no person answered. Email is not "instant."My desire to reach a person stemmed form the unclear Prospectss pricing page. While the price for each plan is listed in dollars per month, the full term of the service is not listed prior to a person having to purchase credits. Meaning, a new buyer has no way to know whether they are paying, say, $49/month for a required 12 months or $49/month for just one recurring month at a time or $49/month for one month at all. The terms of service link does not specify this aspect of the cost in numbers, only essentially explaining that if one ceases to pay, the service will be discontinued. One might GUESS from the credit card payment page that with no further details alongside the listed cost, we'd only be paying for a month at a time, cancellable at any time. While I am certain that these details might get shown on a purchase verification page prior to actually paying; an end user cannot simply trust that a purchase verification page will appear, especially not with all the other omitted details. Pros The software is easy to use with quick set-up and a free trials that on 03/06/2023 offers 30 free credits. Cons No support available. Online support absent. Prompted email support was without instruction/email address. FAQ did not answer my question. Terms of Service did not answer my question. Review Source R Reviewer Manager Used the software for: Less than 1 year ### "Prospectss has the most vulnerable and unreliable software. After making payment they " May 11, 2022 1.0 After having paid for the software. It doesn't alllow to download emails as promised. There is no customer support email or phone!!! After paying you are left to god for resolution and these fellows don't give any chat support also :( wasted ,my money. Still waiting resolution Pros Nothing practically as It didnt service my purpose. Cons Overall functionality. It crashing. Credits vanishing. UX Review Source Trent M. CEO Used the software for: Less than 1 year ### "You Need To See For Yourself!" October 7, 2022 5.0 I was scraping a facebook group for leads in under 5 minutes of getting started so I couldn't be happier with the turn around time. Pros I'm so happy I came across prospectss. The tool is so simple and easy to use (I mainly use it for email scraping across facebook groups or twitter profiles for lead generation) with the google chrome extension. Cons The product itself is incredible. You just have to realize that you are in control of the quality of leads it finds for you. The best source you give it, the better and more targeted leads you'll receive back. Review Source R Reviewer Marketing Lead Used the software for: Less than 1 year ### "A valuable and relatively inexpensive product for marketing needs" August 24, 2022 4.0 Overall, we have a positive experience with the tools so far (just been a few months of using it), the customer support has been responsive the couple of times we needed their assistance and they understand English decently well enough, so we didn't have to go in circles trying to explain the issue. Pros I love the fact that there are so many tools under one roof, although we don't have a use for most of them since our needs are very specific. We mostly use Find Emails and B2B Lead Search for our regional clients who want to penetrate a larger market while avoiding low level staff and go straight for the decision makers with their business proposal. Cons The tools sometimes do not give the results that we are looking for and the credits are wasted. But that's not a problem with the tool, it's an issue with the data itself not being available on the web. Review Source R Reviewer Marketing Manager Used the software for: Less than 1 year ### "Easy to use products" June 16, 2022 5.0 Pros easy to use quick less pricing best in market Cons interface needs to improve a little and few more video tutorials needed Review Source R Reviewer Owner Used the software for: Less than 1 year ### "The best stop for all of your lead generation needs. " February 1, 2023 5.0 We plan to achieve omnichannel outreach at scale. Pros The Instagram auto dm feature is something that other platforms do not offer. It is life-changing. Cons There is a small learning curve to getting everything set up, but support is super helpful and there are a lot of guides. Review Source R Reviewer Growth Marketing Used the software for: I used a free trial ### "Fake trial" January 4, 2023 1.0 Terrible as I waist my time. Be clear from the beginning. Pros It was easy to set up and straightforward Cons They offer a trial where you get 30 free credits but what they don´t mention clear it´s you can connect and extract but you can not download or see. So what was the point of the trial? I want to test if the quality of the leads will be good. Check how the data is organize. Otherwise I could just watch the video where the tool show how works the extraction. Review Source R Reviewer Founder Used the software for: I used a free trial ### "Best product to find leads" February 1, 2023 5.0 We need to find 30,000 leads and this product help us to do it Pros High data quality of generated leads, a lot of email found Cons All was great, I love prospects product, it's the best in this price category Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.