--- title: "Zencommerce Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zencommerce Software - reviews, pricing plans, popular comparisons to other Small Business eCommerce products and more." source_url: "https://www.capterra.com/p/202602/Zencommerce/" page_type: "product" language: "en" --- # Zencommerce Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zencommerce ## What is Zencommerce? Bring your business online with Zencommerce India. It offers the most affordable e-commerce website for setting up your web store. Whether you have 10 products or 50000, we have you covered. Delivery and social media integrations help manage your customers effectively. With integrated domestic and international payment gateways, free graphic and template store along with our dedicated technical support, you can seamlessly transition from offline to online in no time. ## What is Zencommerce used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/)[Website Builder](https://www.capterra.com/website-builder-software/) Top alternative Featured Overall rating Based on 31 user reviews Reviews sentiment Positive 87% Neutral 6% Negative 6% Starting price $899 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zencommerce?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.zencommerce.in&name=Zencommerce) ## Zencommerce Overview Updated August 2026 AI summary Zencommerce provides businesses of all sizes with a cloud-based eCommerce platform focused on online store creation, catalog management, and website administration. It supports essential functions such as order and inventory management, payment processing, and shopping cart integration, while offering advanced options like multi-currency, API access, product configurator, and marketing tools. Deployment covers web, SaaS, Android, and iPad environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zencommerce 4.3 (31) VS. [4.9 (52)](https://www.capterra.com/p/133836/B2B-Wave/reviews/) Starting Price $899 Flat Rate, Per Month Starting Price $350 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (31) Ease Of Use 4.9 (230) Value For Money 4.4 (30) Value For Money 4.9 (191) Customer Service 4.3 (31) Customer Service 5.0 (177) ## Zencommerce alternatives [4.3 (661)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Kajabi](https://www.capterra.com/p/154682/Kajabi/) [4.4 (230)](https://www.capterra.com/p/154682/Kajabi/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/154682/Kajabi/) [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) [4.4 (340)](https://www.capterra.com/p/131883/Bigcommerce/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131883/Bigcommerce/) [PrestaShop](https://www.capterra.com/p/134005/PrestaShop/) [4.3 (332)](https://www.capterra.com/p/134005/PrestaShop/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134005/PrestaShop/) ## FAQs about Zencommerce Overview ### Which roles and teams benefit most from Zencommerce? Zencommerce is most used by business owners, founders, directors, and eCommerce leaders who need centralized control over online sales operations. Marketing and content teams use it to manage product visibility and digital campaigns, while managers and consultants rely on it to streamline marketplace listings, order workflows, and business performance tracking. Answer based on 31 reviews Overview ### What company size and specific industries is Zencommerce built for? Zencommerce is designed for SMEs, start-ups, and some multinational companies that want a ready-to-use solution for selling online. The vendor description does not name specific industries, so the product appears to suit general e-commerce businesses across sectors that need a domain-connected online selling platform. Features and Usability ### What are the key features of Zencommerce? Zencommerce offers online store builder and website management tools, plus catalog management, product configurator, and shopping cart features. It also includes order management, inventory management, shipping management, payment options, and multi-currency support. Additional features cover promotions management, email marketing, reporting and analytics, API access, and SSL security. Pricing ### How much does it cost and what fees or limitations are included? Zencommerce starts at $899 per month for the Gold plan, billed monthly. Platinum costs $1,799 per month and Diamond costs $2,999 per month. A free version and free trial are available. Features scale by plan, from 10,000 products on Gold to 50,000 on Diamond. Answer based on 3 reviews Integrations ### Which third-party tools and platforms does Zencommerce integrate with? Zencommerce integrates with 6 third-party tools and platforms, including payment, analytics, messaging, and business apps such as PayPal, Meta for Business, Google Analytics 360, Google Sheets, Dexatel, and WHMCS. These catalog integrations cover core commerce, reporting, and communications needs. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does Zencommerce offer? Zencommerce provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced visual guidance. Getting Started and Support ### What customer support options does Zencommerce offer? Zencommerce provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. User feedback is mixed: some customers say support helped with setup and felt helpful, while others report slow responses, repeated follow-ups, and nonresponsive service when issues arise. Answer based on 6 reviews ## Features AI summary Based on 1,994 Small Business eCommerce reviews Capterra reviewers point to these as the top priorities when choosing small business eCommerce software: - **Website Management** (**47%** of reviewers rated this feature as critical) - **Order Management** (**44%**) - **Shopping Cart** (**43%**) Zencommerce supports all three of the features reviewers rate most important: **Website Management**, **Order Management**, and **Shopping Cart**. Together, these capabilities help businesses manage their online storefront, process customer purchases efficiently, and provide a smooth checkout experience, allowing teams to run day-to-day eCommerce operations with less friction. Order Management 4.3 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Shopping Cart 3.6 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Checkout of online store Mobile Access 4.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Data Security 3.8 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Inventory Management 4.0 (7) 14.29% of 7 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Website Management 4.0 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Built-in website builder or integration with third-party site Zencommerce 48 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Auto Update: Automatic update of information / software - Bulk Ordering: Accept and track orders with multiple items - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Customer Accounts: Record customer information, purchase history, and other notes - Customer Management: Store and organize information about customers and previous interactions - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - For B2B: Serves B2B organizations - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Media Library: Collection of images, videos and other digital content that can be used - Mobile Access: Access software remotely via mobile devices - Multi-Currency: Manage and handle various international currencies - Online Store Builder: Includes functionalities for creating custom eCommerce websites - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more - Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real Time Editing: Preview and make real-time changes in the web content - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Reviews Management: Track and monitor reviews of products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.2 (31) 4.2 Based on 31 reviews ## Pricing Value for money 4.4 (30) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/202602/Zencommerce/pricing/) Gold $899.00 Flat Rate,Per Month It includes: - 10000 Products - Graphics - Integrations - Key Highlights - Marketing & SEO - Safety & Hosting - Sales - Year's Transfer 300 GB Platinum $1,799 Flat Rate,Per Month It includes: - 20000 Products - Additional FTP Server - Facebook Store - Graphics - Integrations - Key Highlights - Marketing & SEO - Safety & Hosting - Sales - Unlimited Transfer Diamond $2,999 Flat Rate,Per Month It includes: - 50000 Products - Additional FTP Server - Facebook Store - Graphics - Integrations - Key Highlights - Marketing &SEO - Safety & Hosting - Unlimited Transfer Value for money 4.4 (30) 4.4 Based on 30 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ WHMCS](https://www.capterra.com/p/130157/WHMCS/)[ Dexatel](https://www.capterra.com/p/184249/SendSMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (31) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (31) 4.3 Based on 31 reviews ## User reviews Overall rating 4.3 Based on 31 reviews Filter by rating 5(16) 4(11) 3(2) 2(1) 1(1) Mentioned topic Sorted by most recent VA Vidhi A. Great service by Zencommerce Apparel & Fashion ### "Great service by Zencommerce " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 21, 2023 Always attending their customers well. Pros Good service, courteous staff. Would definitely recommend them to everyone. Cons All good. Not many cons. I wish them all the best. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Sukhwinder S. Director Food & Beverages ### "Very unprofessional and expensive. Don’t go " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 16, 2023 Bullshit Pros Nothing wasted my money for nothing and they made a app which never worked Cons I got ripped off and learnt a lesson to stay away from such unprofessional Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IC Irfan C. Managing Director Mechanical or Industrial Engineering ### "KtechGlobal - Zen e-commerce experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 23, 2022 Zen Ecommerce has developed excellent e-commerce websites for us .They are experts at building robust, scalable, secure and easy to use websites that can scale to meet our business needs. Their team of developers and project managers have worked closely with us to support our needs for an effective website. Pros Zen Ecommerce has developed excellent e-commerce websites for us .They are experts at building robust, scalable, secure and easy to use websites that can scale to meet our business needs. Their team of developers and project managers have worked closely with us to support our needs for an effective website. Cons So far have been better than most other developers that we have tried before - Have been generally quite happy after doing 4 websites with them ( for business & social ).So do not have any CONS for now. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS Meena S. Director Apparel & Fashion ### "Nanu & Naishi International Private Limited" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 23, 2022 One word to describe experience is SATISFACTORY. Pros It has capability to serve an e-commerce business, well equipped with various apps & links to major service providers within the software like ... Payment Gateways, Shipping Gateway or Financial Service providers. Cons One has to learn all the steps to complete the order or create the shipment. But it can be more user friendly where system itself asks next required information in successive steps. Which will provide an ease to use. Reasons for choosing Zencommerce Options & Facilities provided in an Economical Range Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AP Ayush P. get Computer Software ### "Best software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2022 my overvall experience is fabulous and i am completely satisfied with zencommerce softwares , i will definetly recommend it to all my friends and knowns ! Pros yes the product provided by zencommerce is very easy to use and affordable compared to other software alternatives providers available in the market. Cons i think security features should be improved more in softwares Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PP Pravin P. Prop Printing ### "Prop." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 21, 2021 Very Good With Cooperative Pros Wanted more easier with understand layman/ operator Cons layman not understand, Some Complicates in window Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 9, 2021 Thank you Mr.Pravin... We will always keep up the good work and deliver the rich experience for your company. Thank you for trusting us. NA Nishant A. Co-founder- S9fashion.com Apparel & Fashion ### "S9fashion.com Parent Hosting Firm Zencommerce" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2021 The best Team - behind Zencommerce - Mumbai. S9fashion.com - came onboard in 2017, have stayed here so far, and always will. Highly Experienced IT Professionals,4.5 Star rating Out Of 5 - there is always Scope of Improvement and Team Effort - Pros Integration in My Main Business is yet to Integrate- Given request for the same Cons Does Not Compress Images to The correct Size Needed - avoiding the site to Go Bulky and Slow Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 9, 2021 Thank you Mr.Sharma, we trust you have been delivered with all the required services and product. We thank you for using Zencommerce and showing trust on us. Your association is valuable for us. NH nora H. owner Media Production ### "Great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 July 14, 2021 Pros It was easy to use and get fast from customer service. Cons Fro me was everything good, no have idea what to change. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RG Rajat G. CEO & Founder Apparel & Fashion ### "Good Product for starters...." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 July 13, 2021 Pros This product suits the likely needs of anyone who is just starting up an online venture and wants to purchase a suitable product managing entire business life-cycle through one stop solution in cost effective manner. The platform consists of all major features and categories to manage an online business in most efficient way. Cons The product is not scalable and restricted to the features provided by zen-commerce and hence cannot be customized according to ones best needs. Alternatives considered [StoreHippo](https://www.capterra.com/p/157490/StoreHippo/) [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reasons for choosing Zencommerce Its coming out to be the best bet considering the features I want to use initially. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VB Vishal B. Founder Food & Beverages ### "Zencommerce Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2021 Good Pros Readymade software, Plug and play software only upload your products and start Cons There should be more themes, current number of themes are low Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) [Shopify](https://www.capterra.com/p/83891/Shopify/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/202602/Zencommerce/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.