# Harvestr Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Harvestr the right Product Management solution for you? Explore 24 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/202606/Harvestr/reviews --- Harvestr 4.9 (24) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Harvestr Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews DD Drew D Analytics EngineerConsumer Goods, 51 - 200 employeesUsed the software for: More than 2 years. “By far my favorite feature of Harvestr is the helpfulness and availability of the support team!“ June 14, 2023 CF Chase F Product OwnerComputer Software, 11 - 50 employeesUsed the software for: 6-12 months. “One of negative with it compared to other tools is there isn't a built it in Roadmap (Plenty of options though if you wanted to use something like Trello as it has the integration for it) but I know they've recently started the work to build this into the product so that con will soon be a thing of the past as well.“ February 24, 2021 TM Tulio M CPOInternet, 11 - 50 employeesUsed the software for: 1-2 years. “I really like the Intercom integration and the way we can link conversations with discoveries and organize discoveries in product components.“ October 9, 2020 ## Showing most helpful reviews Showing 1-24 of 24 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jules B. Product Manager Computer Software Used the software for: 6-12 months ### "A must-have for product teams" April 5, 2020 5.0 Harvestr removes the hassle out of managing customer feedback. It helps align all teams on data-backed product decisions. Pros Integrations to get all customer feedback and data in one place Adapts well to different workflows Automated product notifications to keep other teams in the loop Cons I am missing Segment and Hubspot integrations Review Source SH Simon H. Head of product Computer Software Used the software for: 1-2 years ### "A very helpful tool" February 28, 2022 5.0 Pros Easy to use. All feedback from customers and colleagues in one place. Help me communicate about what's important to our customers to my team. Cons Nothing much, a few UX quirks, but nothing like a show stopper. Alternatives considered [Productboard](https://www.capterra.com/p/160651/productboard/) Reason for choosing Harvestr Quick and helpful feedback from their side show they care Review Source MH Marc H. Second Line Computer Software Used the software for: 1-2 years ### "Very helpful" December 27, 2021 5.0 Pros Rating discoveries and sorting/filtering them in different views. And linking them to Github. Cons It would be nice to have the possibility to let clients rate/vote for discoveries. It's possible to have them do that for roadmaps though. Review Source JB Justine B. Head of Product Logistics and Supply Chain Used the software for: 6-12 months ### "All my feedbacks gathered in one place " March 2, 2021 4.0 A backlog can easily be overwhelming, and Harvestr helps us to organise it in a better way. We easily gather all the feedbacks we collect at the same place : it helps us to add context and weight to all the discoveries we have. It represents a real time saver and avoid us to forget / miss some relevant feedbacks Pros \- Gathering user feedbacks from various sources - Numerous integrations very easy to plug - Being able to organize discoveries in a flexible and customized way Cons \- I would love to have a "Planning" vue to easily watch and share my roadmap to the rest of my company Alternatives considered [Productboard](https://www.capterra.com/p/160651/productboard/) Reason for choosing Harvestr It was the best combination regarding our budget and the features we were looking for. Review Source TM Tulio M. CPO Internet Used the software for: 1-2 years ### "Excellent to collect and organize customer feedback" October 9, 2020 5.0 It helps me organize customer feedback and improve product discovery phase and my roadmap prioritization. Pros I really like the Intercom integration and the way we can link conversations with discoveries and organize discoveries in product components. I can easily move from a feature idea to a customer conversation about it. Cons Nothing. Most of the things that I didn't like I reported to their customer support and they improved the product. Alternatives considered [UserVoice](https://www.capterra.com/p/135908/UserVoice/)[Miro](https://www.capterra.com/p/128955/Miro/)[Canny](https://www.capterra.com/p/161103/Canny/) Reason for choosing Harvestr The Intercom integration and the internal visibility instead of external visibility of feedbacks. This is important because sometimes the most requested feature is not the best feature for the business. And if this is visible to everyone, some users can not understand and be frustrated. Review Source CF Chase F. Product Owner Computer Software Used the software for: 6-12 months ### "A clean, simple, intuitive, and strong product management tool" February 24, 2021 5.0 I'd recommend Harvestr to anyone in software product management regardless of what SDLC they followed, I've found it flexible and intuitive for my needs. Pros Harvestr stood out to me for a simplistic and clean interface for organization feedback and ideas (discoveries) by product component. While other platforms offer tracking components this product just nests and flows quite intuitively for my product management needs. Additionally it integrates very well with our FreshDesk help-desk allowing our support team to see the status of any requests and with Jira where we are managing our issues. Harvestr is my feedback gathering, skimming, and prioritizing tool as well as my product backlog which allows me to keep our sprint backlog nice and tidy. Cons Their team is very responsive the few times I've had questions. One of negative with it compared to other tools is there isn't a built it in Roadmap (Plenty of options though if you wanted to use something like Trello as it has the integration for it) but I know they've recently started the work to build this into the product so that con will soon be a thing of the past as well. Alternatives considered [UserVoice](https://www.capterra.com/p/135908/UserVoice/)[Strategic Roadmaps](https://www.capterra.com/p/145895/Roadmunk/)[Aha!](https://www.capterra.com/p/144020/Aha/)[Productboard](https://www.capterra.com/p/160651/productboard/) Reason for choosing Harvestr Interface, Integrations, Price Review Source AC Andrea C. Customer Success Director E-Learning Used the software for: 2+ years ### "The best tool to support our Features Requests" February 24, 2022 5.0 Pros It's very easy to use and it contains all the features we need to monitor new platform features, from the request stage made by the client to the actual delivery. Cons It could be a bit complicated to use at the very beginning and it requires a lot of practice to master Review Source DD Drew D. Analytics Engineer Consumer Goods Used the software for: 2+ years ### "Great Support!" June 14, 2023 5.0 Pros By far my favorite feature of Harvestr is the helpfulness and availability of the support team! Its so rare to find such robust support. Cons I originally reached out to support with some requests about their API integration that we felt were missing, so that was going to be my answer, but they have provided entirely new API endpoints that gave us the needed functionality in a matter of weeks. Review Source CC Christophe C. CEO Information Services Used the software for: 2+ years ### "Harvestr helped us build a powerful feedback culture" February 24, 2021 5.0 Pros We are big fans of two things with Harvestr: - The scoring feature that really helps us to prioritise discoveries for the next product roadmap - The great Slack integration that makes it super easy for the whole team to share feedback Everyone on the team now feels like their opinion matters and is more than willing to share product feedback. It wouldn't have happened without Harvestr. Cons We would love to have a better product roadmap visualisation tool but I know that the team is working on this feature. Review Source Alice L. Product Manager E-Learning Used the software for: 1-2 years ### "A useful product that evolves constantly" October 8, 2020 5.0 Pros Harvestr does one thing - helping prioritize product development - and does it well. My experience is that what was lacking functionally in the previous year, evolved fast and the result was to the point. Cons Some slowness in loading the data can be irritating. But I believe that they're working on it. Review Source AB Andrea B. Product Manager and Designer Human Resources Used the software for: 1-2 years ### "Harvestr brings order to the chaos of feedback" October 22, 2020 4.0 Harvestr lets us funnel our users’ raw feedback into a single space, translate it into refined discoveries, and prioritize them. Pros Harvestr: + let you funnel in a single space the user feedback coming from multiple sources (emails, Intercom, …), making sure it does not get lost in time and space + provides a space for collaboration and discussion, which helps when it is the time to digest the raw feedback and translate it into refined discoveries, ready to be prioritized and worked on + let you easily cluster multiple similar feedback under a single discovery + let you score discoveries using multiple custom parameters, and sort them accordingly + has a very neat and clear interface Cons In the past, some elements of the interface were a bit slow in their response time, but everything has been resolved with the recent updates. Review Source PF Pauline F. Senior Product Manager Computer Software Used the software for: 2+ years ### "Great tool to turn customer feedback into actionable product discoveries" October 22, 2020 5.0 Great experience, awesome customer support, I've seen the product evolve and it's going in the right direction. My whole PM team use is on a weekly basis and it's our number one source of customer feedback other than customer interviews. Pros Ease of use, possibility to have a data-informed view of our customer feedback and painpoints, and turn it into roadmap elements Cons The fact that qualitative customer feedback is still handled outside of the product Alternatives considered [Productboard](https://www.capterra.com/p/160651/productboard/) Reason for choosing Harvestr Customer relationship, simplicity of use Review Source TJ Tomas J. Product Manager Information Technology and Services Used the software for: 1-2 years ### "Great tool for collecting and prioritizing feature requests" February 24, 2021 5.0 Pros We are using Harvestr to collect feedback from our merchants. We then transform the feedback to feature requests and prioritize them. The tool is directly integrated with Intercom so it's really easy to pass on the feedback. It's a great solution if you are looking for a simple tool to prioritize feature development based on the customer's feedback. Plus the support from \[SENSITIVE CONTENT HIDDEN\] is great and he is super responsive. Cons Some algorithm to suggest duplicate/existing features would be awesome. Alternatives considered [Productboard](https://www.capterra.com/p/160651/productboard/) Reason for choosing Harvestr It's much cheaper. Review Source AS Aymeric S. Product Marketing Manager Banking Used the software for: 1-2 years ### "So easy to use" November 12, 2020 5.0 Harvestr allows me to keep an eye on every requests and to sort them in order to access them easily. Above all, it allow me to rank theses requests by importance, which has a significant impact on prioritization meetings and business decisions. Pros The easiest way to keep track of my client's needs and demands. The plateform is very easy to use, and \[SENSITIVE CONTENT HIDDEN\] is always here to help us use his service and constantly improves Harvestr when we have a request. I have used Harvestr weekly for a year now and I'll use it for a second year without hesitation. Cons Difficult to find any cons...I would say some minor defects now and then, but when reported to the Harvestr team, they are quickly fixed. Review Source Thomas P. Data Engineer Computer Software Used the software for: 6-12 months ### "Great app to keep track and prioritize feature requests and product opportunities" April 4, 2020 5.0 We are more confident in what we build and all stakeholders finally get good visibility on the product roadmap. Pros It's easy to set up, it connects to Zendesk and Intercom. Also the fact that it automatically sends updates to sales and support teams about their feature requests. Cons I am waiting for the Hubspot integration. Review Source TV Thibault V. Product Manager Real Estate Used the software for: 6-12 months ### "A simple, intuitive and fast growing product management tool !" April 1, 2021 5.0 Harvestr helps us take the best product decisions, prioritize feedbacks and communicate our roadmap to the whole team more easily. Pros Easy to configure, amazing support team that listens to feedbacks, great feature for price ratio and great integrations to centralize all our feedbacks. Cons Nothing at the moment except a roadmap feature that I know is coming. Switched from [Productboard](https://www.capterra.com/p/160651/productboard/) We switch from Productboard because it was too complex and expensive for our needs. Harvestr had the perfect feature for price ratio. Review Source NA Nicolas A. Solution Architect E-Learning Used the software for: 1-2 years ### "Harvestr review by one 360Learning" October 22, 2020 5.0 Very smooth and every time I had difficulties the team was there to support me Pros Simplicity / UX in all features + the team's help/availability & support quality Cons Lack of extended reporting/extract possibilities Alternatives considered [Productboard](https://www.capterra.com/p/160651/productboard/) Reason for choosing Harvestr Mostly because of the cost and also because it was a French solution with a strong customer relationship. Review Source Charlotte P. Legal advisor Real Estate Used the software for: 6-12 months ### "easy to use and intuitive product management solution" April 25, 2020 5.0 This tool helps to prioritize tasks, to define objects and to readjust the organization according to the data. Pros ideal monitoring tool, global vision on customer opinions. The design makes it pleasant to use. Cons I would be great to have integrations with other tools like drive or zappier Review Source Lucas N. CTO Computer Software Used the software for: 6-12 months ### "Powerful and easy-to-use product management software" April 6, 2020 5.0 Harvestr helped us structure the way we are building products. It has become a core component of our product development process. Pros Integrations with all our customer feedback channels Custom feature prioritization Closing the loop with customers Cons All good so far, nothing special to signal Review Source iA islam A. customer success manager Oil & Energy Used the software for: 6-12 months ### "Great product" March 10, 2022 5.0 no complaints, enjoying the experience, keep doing and improving. Pros \- user friendly - accessible from everywhere (email, salesforce, app, slack, etc) - easiness to track a feedback Cons \- quite congested with info, but still looks good Review Source Lacha P. Traffic Manager Retail Used the software for: 6-12 months ### "The perfect tool to decide what to build next" April 7, 2020 5.0 Havestr helps take the right product decisions and makes product communication more transparent Pros Custom feature prioritization system backed by customer feedback and data Cons Nothing special at the moment, the tool is very easy to use Review Source dB delphine B. Product owner Information Technology and Services Used the software for: Less than 6 months ### "Great product, try it" October 12, 2020 5.0 Great product with a strong support. Using Harvestr really help the way we manage custumers' feedbacks Pros Harvestr helps us to transform feedback into a real insight for our roadmap Cons Some quick modification could be more accessible like a merge between discoveries Review Source LT Louis T. Product lead Music Used the software for: Less than 6 months ### "Bridge.audio on Harvestr" May 11, 2021 5.0 Pros Many integrations makes it very easy to collect feedback and prioritize your features Cons Miss a roadmap view, but it's coming soon ! Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[Productboard](https://www.capterra.com/p/160651/productboard/) Reason for choosing Harvestr Competitive pricing, Customer support reactivity, ease of use Review Source MT Mehdi T. Software Engineer Telecommunications Used the software for: 6-12 months ### "Best product management tool out there" April 4, 2020 5.0 Having all our product knowledge in one place helps us build better features. Pros We have all our customer feedback and data in one place thanks to integrations. The tool is powerful and very simple to use. Cons More integrations would of course be great Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.