# Groundwire Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Groundwire Software - reviews, pricing plans, popular comparisons to other Telephony products and more.

Source: https://www.capterra.com/p/202616/Groundwire

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# 

 Groundwire Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on November 13, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Groundwire

## What is Groundwire?

A more robust version of Acrobits Softphone thats geared towards business users. This app does all the things our Softphone app does but also includes some business-oriented features such as call transfers and conferencing.

## What is Groundwire used for?

[Telephony](https://www.capterra.com/telephony-software/)

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$9.99

Flat Rate, One Time

Free trial  
not available

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Do you work for Groundwire?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.cloudsoftphone.com&name=Groundwire)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Groundwire

5.0 (3)

VS.

[### PhoneTag](https://www.capterra.com/p/76968/PhoneTag/)

[4.2 (6)](https://www.capterra.com/p/76968/PhoneTag/#reviews)

Starting Price

$9.99

Flat Rate, One Time

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (3)

Ease Of Use

4.7 (6)

Value For Money

4.5 (2)

Value For Money

5.0 (3)

Customer Service

0.0 (0)

Customer Service

3.8 (4)

## Groundwire alternatives

[Inter-Tel Contact Center Suite](https://www.capterra.com/p/58311/Inter-Tel-Contact-Center-Suite/)

[3.5 (2)](https://www.capterra.com/p/58311/Inter-Tel-Contact-Center-Suite/#reviews)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/58311/Inter-Tel-Contact-Center-Suite/)

[VykeMobile](https://www.capterra.com/p/178982/Vyke/)

[0.0](https://www.capterra.com/p/178982/Vyke/#reviews)

Starting price

$1.99

Per User, Per Month

[Learn More](https://www.capterra.com/p/178982/Vyke/)

[YOVU](https://www.capterra.com/p/233074/YOVU/)

[1.0 (1)](https://www.capterra.com/p/233074/YOVU/#reviews)

Starting price

$19.99

Per User, Per Month

[Learn More](https://www.capterra.com/p/233074/YOVU/)

Highest Rated

[Free Call](https://www.capterra.com/p/156236/Free-Call/)

[4.7 (9)](https://www.capterra.com/p/156236/Free-Call/reviews/)

Starting price

$10.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/156236/Free-Call/)

[View all alternatives](https://www.capterra.com/p/202616/Groundwire/alternatives/)

## Pricing

Value for money

4.5 (2)

Basic

$9.99

Flat Rate,One Time

Value for money

4.5 (2)

4.5

Based on 2 reviews

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PS

Philip S.

President

Management Consulting

### "IMHO< Best Out There"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 15, 2024

Absolutely no complaints while using it with 2 lines.

Pros

Works reliably. Easy to setup. Comprehensive features

Cons

Full price is high compared to other VOIP apps

Switched from

[CSipSimple](https://www.capterra.com/p/213165/CSIPSimple/)

Was on promotion and excellent reputation.

Alternatives considered

[CSipSimple](https://www.capterra.com/p/213165/CSIPSimple/)

Reasons for choosing Groundwire

CSipSimple was good but this was a step up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SC

Satish C.

VP

Information Technology and Services

### "Reliable, Easy to set up... It just works!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 22, 2023

Pros

Voip is a critical part of my business. We travel internationally for work and staying connected is a critical aspect of the business. Pairing GroundWire with a voip service has been a great choice for our business. Tested many other services include Zoiper (paid $$ for that), nothing comes close to the ease of set up and reliability of GroundWire.

Cons

GW could set up additional documentation for major VOIP service providers.

Switched from

[3CX](https://www.capterra.com/p/158704/3CX/)

[MicroSIP](https://www.capterra.com/p/168601/MicroSIP/)

[Zoiper](https://www.capterra.com/p/158719/ZoiPer/)

Reliability was an issue with other services.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

CEO

Computer Software

### "Reliable VoIP app"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

October 6, 2023

Pros

I use the GroundWire iPhone app along with my VoIP numbers from 2 different providers (VoIP.ms and 2ndNumber). I can send and receive calls and texts, get voicemail, and store contacts in the app. I can also easily switch between numbers depending on which one I want to use. Call quality has been good, and I haven't really experienced any issues.

Cons

I wish there was a way to block callers within the app. I receive unwanted calls from wrong numbers or telemarketers and I don't think there is a way to block numbers within the app and instead I have to do it with the VoIP provider which is a hassel.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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