# Sales Town Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Sales Town Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/202628/Sales-Town

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# 

 Sales Town Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Sales Town

## What is Sales Town?

SalesTown CRM is the ultimate tool for businesses looking to take their sales process to the next level. Our advanced software provides an organized, intuitive platform to help you identify opportunities that will help you increase your close rate and maximize your revenue. Our software utilizes proprietary algorithms and advanced analytics to deliver insights into your performance and provide you with critical data points that can help guide your decisions.

## What is Sales Town used for?

[Lead Management](https://www.capterra.com/lead-management-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Small Business CRM](https://www.capterra.com/small-business-crm-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

₹1200

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Sales Town?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://salestown.in&name=Sales Town)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Sales Town

4.8 (12)

VS.

[4.8 (650)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/)

Starting Price

₹1200

Per User, Per Month

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (12)

Ease Of Use

4.9 (641)

Value For Money

4.8 (12)

Value For Money

4.9 (534)

Customer Service

4.7 (12)

Customer Service

4.9 (593)

## Sales Town alternatives

[4.7 (462)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.4 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.7 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/202628/Sales-Town/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Lead Capture

4.5 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Automatically identify and save contact information of potential customers

Sales Pipeline Management

5.0 (6)

0.00% of 6 reviewers that rated this feature as important or highly important

Pipeline view and tracking lead status

Contact Management

4.8 (5)

0.00% of 5 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

CRM

5.0 (5)

0.00% of 5 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Lead Management

5.0 (5)

0.00% of 5 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Reporting/Analytics

4.8 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Sales Town 49 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track and manage schedules and meetings via an integrated calendar

Notifications/alerts for upcoming events or tasks

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Visualize and analyze customer experience across all touchpoints and channels

Customize data fields to support various needs and use cases

Import and export data to and from software applications

Protect sensitive data for digital privacy

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Caters to sales teams

Designed for small businesses

Track interaction history by documenting conversations for contacts

Automatically identify and save contact information of potential customers

Route and distribute your leads to third party buyers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Divide leads into buckets based on predefined criteria and routing rules

Ability to chat online in real time

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Tools designed to streamline the process of lead generation and management for sales teams

Generate quotes or estimates for customers

Receive data and information in real time

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Group leads or contacts based on their specific characteristics

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Web form that allows users to enter data that is sent and processed for different reasons

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (12)

4.6

Based on 12 reviews

## Pricing

Value for money

4.8 (12)

Free Trial

[View pricing plan details](https://www.capterra.com/p/202628/Sales-Town/pricing/)

Standard@Monthly Plan

₹1,200

Per User,Per Month

It includes:

-   Follow Up
-   Workflow Automations
-   Import Export
-   Prospect Management
-   Lead Management
-   Customer Management
-   Kanbon Board
-   Goal Management
-   Product Management
-   Sales Drive
-   User Managment
-   Mobile App

Standard@ Yearly Plan

₹960.00

Per User,Per Month

It includes:

-   Follow Up
-   Workflow Automations
-   Import Export
-   Prospect Management
-   Lead Management
-   Customer Management
-   Kanbon Board
-   Goal Management
-   Product Management
-   Sales Drive
-   User Managment
-   Mobile App

Premium@Monthly Plan

₹2,200

Per User,Per Month

It includes:

-   Follow Up
-   Workflow Automations
-   Import Export
-   Prospect Management
-   Lead Management
-   Customer Management
-   Kanbon Board
-   Goal Management
-   Product Management
-   Sales Drive
-   User Managment
-   Whatsapp Marketing
-   Mobile App
-   Email Marketing
-   HelpDesk
-   Chatbot

Premium@Yearly Plan

₹1,760

Per User,Per Month

It includes:

-   Follow Up
-   Workflow Automations
-   Import Export
-   Prospect Management
-   Lead Management
-   Customer Management
-   Kanbon Board
-   Goal Management
-   Product Management
-   Sales Drive
-   User Managment
-   Whatsapp Marketing
-   Mobile App
-   Email Marketing
-   HelpDesk
-   Chatbot

Value for money

4.8 (12)

4.8

Based on 12 reviews

## Integrations

[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/)[

Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)[

Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/)[

WhatsApp Business API](https://www.capterra.com/p/10005471/WhatsApp-Business-API/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (12)

4.7

Based on 12 reviews

## User reviews

Overall rating

4.8

Based on 12 reviews

Filter by rating

5(9)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KB

Kunal B.

Partner

Environmental Services

### "Effective sales CRM"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

September 24, 2024

Tool help to streamlines our sales process

Pros

Easy to use interface Help tracking sales features

Cons

Limited customization option Limited integration with other business tool

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JP

Jyoti P.

Manager- Sustainability

Environmental Services

### "Sales Tracking Tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 24, 2024

Improved sales process efficiency, intuitive dashboard, valuable insights, leading to increased productivity and sales growth.

Pros

User-friendly interface, Sales Tracking Features

Cons

Most of the time when entering a lead, need to refresh to see it in the dashboard.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DK

Devender K.

Regional Sales Coordinator

Machinery

### "Best Lead Management Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 31, 2024

Pros

Timely follow-up and reminders, customer segmentation, lead distribution with different parameters

Cons

I didn't find any AI inbuilt feature which other CRM's are giving.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

dharmendra s.

Director

Medical Devices

### "user friendly, lead management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 10, 2023

Pros

front view, lead management, follups, integrations

Cons

marketing tools is missing,whatsapp marketing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DK

Dev K.

Project manager

Computer Software

### "Lead management is easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 27, 2023

Pros

Lead management is easy to do for my employees

Cons

Marketing feature us missing if it was there it helps me alot

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KK

Kiran K.

Executive assistant

Machinery

### "Easy to use lead management "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 21, 2023

Pros

User interface of salestown is quite good

Cons

Lack of marketing options like email , WhatsApp marketing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KG

Kapil G.

Sales Manager

Mechanical or Industrial Engineering

### "Reports are strong part as it is helpful to know my performance "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 8, 2023

Good till now and my other sales colleagues are also satisfied

Pros

Lead management System and Activity Scheduler' and easy to use

Cons

Integration part is workable. Introduce some more integration.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

Devendra S.

Technology Lead

Information Technology and Services

### "Basic CRM with good features and customer support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 8, 2023

Very good

Pros

It's Drag and drop features in Workboard of LMS

Cons

Lack of modules such as Order Management System

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KS

Krisam S.

Owner

Marketing and Advertising

### "Excellent CRM to manage sales team and leads"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 5, 2023

Pros

SalesTown is extremely easy to use. Its very specific to specific tasks, and customizable on demand too.

Cons

At this point, I don't have any complain about SalesTown. Going pretty smooth.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

sushil k.

Digital Marketing

Retail

### "Lead "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 5, 2023

Pros

Leads capture is very good and very user interface.

Cons

new options added date range is so good. Please add leads downloads options

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/202628/Sales-Town/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)