--- title: "Sales Town Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sales Town Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/202628/Sales-Town/" page_type: "product" language: "en" --- # Sales Town Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Sales Town ## What is Sales Town? SalesTown CRM is the ultimate tool for businesses looking to take their sales process to the next level. Our advanced software provides an organized, intuitive platform to help you identify opportunities that will help you increase your close rate and maximize your revenue. Our software utilizes proprietary algorithms and advanced analytics to deliver insights into your performance and provide you with critical data points that can help guide your decisions. ## What is Sales Town used for? [Lead Management](https://www.capterra.com/lead-management-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Small Business CRM](https://www.capterra.com/small-business-crm-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹1200 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sales Town?[Manage this product listing](https://www.g2.com/products/sales-town/claim_requests/new?auto=true) ## Sales Town Overview Updated September 2026 AI summary Sales Town offers CRM and lead management tools for small and midsize businesses, supporting sales processes from lead capture to pipeline management. It covers core functions like contact and activity tracking, reporting, and workflow management, while also enabling marketing automation, customizable fields, and campaign management. Sales Town is accessible via cloud or desktop deployment across both Mac and Windows environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sales Town 4.8 (12) VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price ₹1200 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (12) Ease Of Use 4.0 (4,388) Value For Money 4.8 (12) Value For Money 4.0 (3,517) Customer Service 4.7 (12) Customer Service 4.1 (3,527) ## Sales Town alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.8 (659)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [View all alternatives](https://www.capterra.com/p/202628/Sales-Town/alternatives/) ## FAQs about Sales Town Overview ### Which roles and teams benefit most from Sales Town? Sales Town is most used by sales and marketing teams, including sales managers, coordinators, and marketing leaders who need to track outreach, manage campaigns, and improve lead conversion. Business owners, directors, and partners use it for pipeline visibility and decision-making, while project, administrative, and technology roles support coordination, reporting, and workflow execution. Answer based on 12 reviews Overview ### What company size and industries is Sales Town built for? Sales Town is built primarily for small businesses, which make up 92% of reviewers, and is most used in Machinery and Environmental Services at 17% each. It also serves midsize businesses, representing 8% of reviewers, with additional use in Cosmetics at 8%, often for lead management. Answer based on 12 reviews Features and Usability ### What are the key features of Sales Town? Sales Town offers CRM and contact management, lead capture and lead management, and sales pipeline management for tracking prospects through each stage. It also includes email marketing, email tracking, campaign management, reporting and analytics, workflow management, document storage, and third-party integrations for managing sales and communication tasks. Pricing ### How much does it cost and what fees or limitations are included? Sales Town starts at ₹960 per user per month on the Standard yearly plan, with the Standard monthly plan at ₹1200. The Premium plan costs ₹1760 yearly or ₹2200 monthly per user. A free trial is available, and annual billing includes a 20% discount on yearly plans. Integrations ### Which third-party tools and platforms does Sales Town integrate with? Sales Town integrates with Facebook Apps and Tabs, Facebook Business Suite, Gmail, Google Forms, Instagram, Microsoft 365, WhatsApp Business API, Yahoo Mail, and Yahoo! Calendar. It also connects with Housing Pro, Outlook4Gmail, and WhatsApp Bulk Sender for communication, email, social media, and calendar workflows. Getting Started and Support ### What training and onboarding options does Sales Town offer? Sales Town provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover topic-based instruction, documentation offers written reference, and videos provide self-paced learning material. Getting Started and Support ### What customer support options does Sales Town offer? Sales Town provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support quality is available, so user experience details such as response speed or helpfulness cannot be assessed from the catalog data. ## Features AI summary Based on 14,838 CRM reviews Capterra reviewers highlight these as the CRM features buyers care about most: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Sales Town supports **Data Security** and **Real-Time Data**, giving teams a secure way to protect customer information while staying current with up-to-date sales and account activity. However, it does not include **Customer Database**. Instead, it offers **Contact Database** (**47%**) and **Contact Management** (**44%**), which still give businesses a practical way to organize contact details and manage ongoing customer interactions, helping teams keep records accessible and respond faster to sales opportunities. Contact Management 4.8 (5) 0.00% of 5 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Lead Capture 4.5 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Sales Pipeline Management 5.0 (6) 0.00% of 6 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status CRM 5.0 (5) 0.00% of 5 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Lead Management 5.0 (5) 0.00% of 5 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Reporting/Analytics 4.8 (5) 20.00% of 5 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Sales Town 49 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - For Sales Teams/Organizations: Caters to sales teams - For Small Businesses: Designed for small businesses - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Segmentation: Group leads or contacts based on their specific characteristics - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (12) 4.6 Based on 12 reviews ## Pricing Value for money 4.8 (12) Free Trial [View pricing plan details](https://www.capterra.com/p/202628/Sales-Town/pricing/) Standard@Monthly Plan ₹1,200 Per User,Per Month It includes: - Follow Up - Workflow Automations - Import Export - Prospect Management - Lead Management - Customer Management - Kanbon Board - Goal Management - Product Management - Sales Drive - User Managment - Mobile App Standard@ Yearly Plan ₹960.00 Per User,Per Month It includes: - Follow Up - Workflow Automations - Import Export - Prospect Management - Lead Management - Customer Management - Kanbon Board - Goal Management - Product Management - Sales Drive - User Managment - Mobile App Premium@Monthly Plan ₹2,200 Per User,Per Month It includes: - Follow Up - Workflow Automations - Import Export - Prospect Management - Lead Management - Customer Management - Kanbon Board - Goal Management - Product Management - Sales Drive - User Managment - Whatsapp Marketing - Mobile App - Email Marketing - HelpDesk - Chatbot Premium@Yearly Plan ₹1,760 Per User,Per Month It includes: - Follow Up - Workflow Automations - Import Export - Prospect Management - Lead Management - Customer Management - Kanbon Board - Goal Management - Product Management - Sales Drive - User Managment - Whatsapp Marketing - Mobile App - Email Marketing - HelpDesk - Chatbot Value for money 4.8 (12) 4.8 Based on 12 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/)[ Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)[ Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/)[ Yahoo! Calendar](https://www.capterra.com/p/248991/Yahoo-Calendar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (12) 4.7 Based on 12 reviews ## User reviews Overall rating 4.8 Based on 12 reviews Filter by rating 5(9) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KB Kunal B. Partner Environmental Services ### "Effective sales CRM" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 24, 2024 Tool help to streamlines our sales process Pros Easy to use interface Help tracking sales features Cons Limited customization option Limited integration with other business tool Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JP Jyoti P. Manager- Sustainability Environmental Services ### "Sales Tracking Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 24, 2024 Improved sales process efficiency, intuitive dashboard, valuable insights, leading to increased productivity and sales growth. Pros User-friendly interface, Sales Tracking Features Cons Most of the time when entering a lead, need to refresh to see it in the dashboard. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DK Devender K. Regional Sales Coordinator Machinery ### "Best Lead Management Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 31, 2024 Pros Timely follow-up and reminders, customer segmentation, lead distribution with different parameters Cons I didn't find any AI inbuilt feature which other CRM's are giving. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DS dharmendra S. Director Medical Devices ### "user friendly, lead management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2023 Pros front view, lead management, follups, integrations Cons marketing tools is missing,whatsapp marketing Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DK Dev K. Project manager Computer Software ### "Lead management is easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 27, 2023 Pros Lead management is easy to do for my employees Cons Marketing feature us missing if it was there it helps me alot Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KK Kiran K. Executive assistant Machinery ### "Easy to use lead management " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 21, 2023 Pros User interface of salestown is quite good Cons Lack of marketing options like email , WhatsApp marketing Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KG Kapil G. Sales Manager Mechanical or Industrial Engineering ### "Reports are strong part as it is helpful to know my performance " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 8, 2023 Good till now and my other sales colleagues are also satisfied Pros Lead management System and Activity Scheduler' and easy to use Cons Integration part is workable. Introduce some more integration. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DS Devendra S. Technology Lead Information Technology and Services ### "Basic CRM with good features and customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 8, 2023 Very good Pros It's Drag and drop features in Workboard of LMS Cons Lack of modules such as Order Management System Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KS Krisam S. Owner Marketing and Advertising ### "Excellent CRM to manage sales team and leads" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2023 Pros SalesTown is extremely easy to use. Its very specific to specific tasks, and customizable on demand too. Cons At this point, I don't have any complain about SalesTown. Going pretty smooth. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SK sushil K. Digital Marketing Retail ### "Lead " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 5, 2023 Pros Leads capture is very good and very user interface. Cons new options added date range is so good. Please add leads downloads options Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/202628/Sales-Town/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.