# Sales Town Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Sales Town the right CRM solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/202628/Sales-Town/reviews --- Sales Town 4.8 (12) [View alternatives](https://www.capterra.com/p/202628/Sales-Town/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Sales Town Ease of use 4.9 Customer Service 4.7 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JP Jyoti P. Manager- Sustainability Environmental Services Used the software for: 6-12 months ### "Sales Tracking Tool" September 24, 2024 4.0 Improved sales process efficiency, intuitive dashboard, valuable insights, leading to increased productivity and sales growth. Pros User-friendly interface, Sales Tracking Features Cons Most of the time when entering a lead, need to refresh to see it in the dashboard. Review Source KB Kunal B. Partner Environmental Services Used the software for: 6-12 months ### "Effective sales CRM" September 24, 2024 4.0 Tool help to streamlines our sales process Pros Easy to use interface Help tracking sales features Cons Limited customization option Limited integration with other business tool Review Source DK Devender K. Regional Sales Coordinator Machinery Used the software for: 1-2 years ### "Best Lead Management Software" July 31, 2024 4.0 Pros Timely follow-up and reminders, customer segmentation, lead distribution with different parameters Cons I didn't find any AI inbuilt feature which other CRM's are giving. Review Source DS Devendra S. Technology Lead Information Technology and Services Used the software for: 2+ years ### "Basic CRM with good features and customer support" August 8, 2023 5.0 Very good Pros It's Drag and drop features in Workboard of LMS Cons Lack of modules such as Order Management System Review Source DK Dev K. Project manager Computer Software Used the software for: 1-2 years ### "Lead management is easy" September 27, 2023 5.0 Pros Lead management is easy to do for my employees Cons Marketing feature us missing if it was there it helps me alot Review Source KG Kapil G. Sales Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Reports are strong part as it is helpful to know my performance " August 8, 2023 5.0 Good till now and my other sales colleagues are also satisfied Pros Lead management System and Activity Scheduler' and easy to use Cons Integration part is workable. Introduce some more integration. Review Source KK Kiran K. Executive assistant Machinery Used the software for: 1-2 years ### "Easy to use lead management " September 21, 2023 5.0 Pros User interface of salestown is quite good Cons Lack of marketing options like email , WhatsApp marketing Review Source AK Anuj K. Sales and Marketing Manager Cosmetics Used the software for: 6-12 months ### "Good CRM and it helps my team in taking timely reminders and give reports of the team which i want " July 27, 2023 5.0 Pros Reporting Feature , UI, and Lead Capturing Cons Not explored full Salestown till now so everything is fine Review Source dS dharmendra S. Director Medical Devices Used the software for: 6-12 months ### "user friendly, lead management" October 10, 2023 5.0 Pros front view, lead management, follups, integrations Cons marketing tools is missing,whatsapp marketing Review Source MM Manisha M. Marketing Head Industrial Automation Used the software for: Less than 6 months ### "Best Sales CRM with User Friendly UI and all CRM feautres" June 29, 2023 5.0 We are using this CRM for the last 6 months... The overall exp. is good. Pros The User Interface is very easy in managing Prospects and leads Cons The mobile app is not there and the Product management part needs to be updated with more filters Review Source sK sushil K. Digital Marketing Retail Used the software for: 6-12 months ### "Lead " August 5, 2023 5.0 Pros Leads capture is very good and very user interface. Cons new options added date range is so good. Please add leads downloads options Review Source KS Krisam S. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Excellent CRM to manage sales team and leads" August 5, 2023 5.0 Pros SalesTown is extremely easy to use. Its very specific to specific tasks, and customizable on demand too. Cons At this point, I don't have any complain about SalesTown. Going pretty smooth. Review Source Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Small Business CRM](https://www.capterra.com/small-business-crm-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.