# Velma Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Velma Software - reviews, pricing plans, popular comparisons to other Artificial Intelligence products and more. Source: https://www.capterra.com/p/202654/Quicktext --- # Velma Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Velma ## What is Velma? Quicktext, the hospitality AI SuperApp, is designed for more revenue, more productivity and more satisfaction. By applying AI and big data Quicktext provides a unique set of capabilities, including automatic customer interaction through Velma, a 4th generation chatbot powered by AI and structured data. It optimizes sales, content, and marketing with tools like Q-Sales, Q-SEO, and Q-Dynamic. Furthermore, Quicktext efficiently structures and shares hotel data via Q-Data & Q-Channel and contributes to business intelligence through data supply with Q-BI. ## What is Velma used for? [Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/) Overall rating Based on 23 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price €299 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Velma?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.quicktext.im&name=Velma) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Velma 4.9 (23) VS. [### VideoExpress](https://www.capterra.com/p/10019949/VideoExpress/) [4.7 (6,524)](https://www.capterra.com/p/10019949/VideoExpress/reviews/) Starting Price €299 Other, Per Month Starting Price $49 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (23) Ease Of Use 4.5 (6,524) Value For Money 4.8 (19) Value For Money 4.7 (6,421) Customer Service 5.0 (22) Customer Service 4.5 (6,206) ## Velma alternatives Highest Rated [CloneVoice.ai](https://www.capterra.com/p/10036120/CloneVoice-ai/) [4.8 (564)](https://www.capterra.com/p/10036120/CloneVoice-ai/reviews/) Starting price $148.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10036120/CloneVoice-ai/) [Anyword](https://www.capterra.com/p/229878/Anyword/) [4.8 (391)](https://www.capterra.com/p/229878/Anyword/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/229878/Anyword/) [MarketingBlocks](https://www.capterra.com/p/276473/MarketingBlocks/) [4.8 (277)](https://www.capterra.com/p/276473/MarketingBlocks/reviews/) Starting price $57.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/276473/MarketingBlocks/) [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (352)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009334/ChatGPT/) [View all alternatives](https://www.capterra.com/p/202654/Quicktext/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Chatbot 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important AI-based platform which conducts a conversation via auditory or textual methods Machine Learning 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Enable businesses to implement machine learning algorithms on business data such as sales and revenue Natural Language Processing 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form Alerts/Escalation 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important System alerts about the need to escalate an issue or request Virtual Personal Assistant (VPA) 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Program systems that assist users with their daily administrative responsibilities Customer Segmentation 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process of dividing customers into groups based on common characteristics Velma 28 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities System alerts about the need to escalate an issue or request Application programming interface that allows for integration with other systems/databases AI-based platform which conducts a conversation via auditory or textual methods Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Manage and store data in a database Graphical representation of data Store, manage, and track all electronic documents in a centralized location Caters to sales teams Enable businesses to implement machine learning algorithms on business data such as sales and revenue Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple languages Process and analyze human language in text or audio form A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Predict future data based on historical data sets Streamlining repetitive tasks and activities through automated and predefined workflows Receive data and information in real time View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Attach digital tags to documents and assets for identification, search, or monitoring purposes Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Program systems that assist users with their daily administrative responsibilities Features 4.8 (23) 4.8 Based on 23 reviews ## Pricing Value for money 4.8 (19) Free Version Basic €299.00 Other,Per Month Value for money 4.8 (19) 4.8 Based on 19 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[ Yelp Guest Manager](https://www.capterra.com/p/130358/Yelp-Reservations/)[ Beds24](https://www.capterra.com/p/123511/Beds24-com/)[ Clock PMS](https://www.capterra.com/p/132161/Clock-PMS/) ## Support, customer service and training options Customer Service 5.0 (22) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (22) 5.0 Based on 22 reviews ## User reviews Overall rating 4.9 Based on 23 reviews Filter by rating 5(20) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Operations Manager Hospitality ### "Brilliant Virtual Assistant for the Buisness." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2023 Pros There is nothing not to like about velma as besided it being convinient for the buisness it also assist customers with ease and speedy responses. Best factor about it is that after the set up has been completed you just leave velma to do her thing. Cons No cons for this product as everything seems to be working in order so far Reasons for choosing Velma Price point has been much better with Velma especially as it's a pretty new on the market. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC andreea c. Front of House Manager Hospitality ### "Perfect chatbot" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2023 Pros If you feed Velma with enough information it will help day to day operational system. Guests prefer quick answers to their questions and Velma it is always available Cons Try to give as much information as you can and also be accurate Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Nael C. Online Marketing Manager Information Technology and Services ### "Great chatbot and omnichannel messaging solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2023 Pros The AI-powered chatbot can automate client conversations and turn leads into conversions with CTAs and Booking links. The platform also enables multi-channel messaging with Facebook Messenger, WhatsApp, SMS, and more. Cons We didn't face any issues while implementing the solution or using it. It worked seamlessly with WhatsApp. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Michael M. Loan Consultant Financial Services ### "Velma Is a Fantastic for Touchpoint and Milestone Automation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 28, 2023 Velma has replaced a lot of what was previously manual and time-consuming emails of a repetitive nature with automation. Pros Velma Is a Fantastic for Touchpoint and Milestone Automation. The integration with Encompass is fantastic for enabling automated emails upon pre-defined milestones in the loan process as triggers. Cons Any negatives are purely due to the limited basis the company has the automation set up. We are limited and not able to use Velma to its full capabilities, so I cannot comment an anything further than the automated emails triggered by milestones set in encompass which work fantastic. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW Alfred W. Senior Electrical/Electronic Manufacturing ### "Easy Text App" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 23, 2022 I've used it almost daily for several months and it's great to keep notes and lists. I have imported files from other applications and it performed great. Pros The ease to learn and customize. It has several functions to import, print and store content. Very clean layout and works flawlessly. Cons Needs to have a files, folder or section to better organize items. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KK Kari K. typist Writing and Editing ### "excelling for booking" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2021 Pros The chatbots are very easy with trying to put together. Even if for a short project. It’s easy to use and not time consuming. It’s a great way to stay in touch with other clients or customers. They also offer great customer support. Cons One of the things that I didn't like that might cause issues with some is I saw no way to actually try it out for free. There's not a trial run. However, that being said it's very easy to learn and has special features with that can greatly improve your company. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JK James K. Digital Marketing Manager Hospitality ### "Great product for hotels" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 18, 2021 Great so far Pros Easy to use and integrate. Responses to customers are easy to understand. Cons none that i can highlight at the moment. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CP Chloe P. Chef de Réception Hospitality ### "Bon logiciel! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2021 Pros Communication simplifiée avec notre clientèle Meilleure captation des éventuels réservations Cons Velma peut parfois ne pas répondre correctement mais vous pouvez reprendre la main facilement Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User General Manager Marketing and Advertising ### "El chatbot para la hotelería" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2021 El equipo ha sido muy ágil en cuanto a la implementación de la tecnología con el PMS de nuestro hotel. El soporte brindado por el equipo ha sido 5 estrellas. Pros Velma consigue guiar a nuestros clientes para que consigan hacer una reserva en pocos pasos. Especialmente en un hotel donde la mayoría de solicitudes son a través de redes sociales, Velma nos ayuda a responder inmediatamente a nuestros clientes y conseguir más reservas directas. Cons Si el cliente da una respuesta que el chatbot no comprende, da un respuesta genérica la cual podría mejorarse. Muchos clientes ya no responden pasado este bloqueo. Alternatives considered [LiveChat](https://www.capterra.com/p/62194/LiveChat/) [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Reasons for choosing Velma Por su enfoque en hotelería exclusivamente. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PM Paula M. Marketing & Vendas Hospitality ### "Extremely helpful tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2021 Pros We have started to work with Quicktext and have found the support team exceptionally cooperative. The system is very easy to manage and helped us by providing a 24/7 service to our Guests. Since we have established instant responses to frequent questions, this chatbot has substancial reduced our Staff repetitive work. The notifications are extremely helpful to follow up contacts and increase direct bookings. Cons At this moment, there is nothing that we "don't like". Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/202654/Quicktext/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)