--- title: "Cloud9 Payment Gateway Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Cloud9 Payment Gateway Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more." source_url: "https://www.capterra.com/p/202659/Cloud9-Payment-Gateway/" page_type: "product" language: "en" --- # Cloud9 Payment Gateway Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Cloud9 Payment Gateway ## What is Cloud9 Payment Gateway? Process payments through any processor or clearing house with an easy JSON API interface. Accept credit cards, debit cards, e-check (ACH) for Retail, Restaurant, Lodging, E-Commerce and Moto industries. ISO Friendly and Processor Agnostic. Integrate in a day and save time, money and effort. Serving the credit card industry for over 25 years! ## What is Cloud9 Payment Gateway used for? [Payment Processing](https://www.capterra.com/payment-processing-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cloud9 Payment Gateway?[Manage this product listing](https://www.g2.com/products/c9pg-cloud9-payment-gateway/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cloud9 Payment Gateway 5.0 (3) VS. [4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price $10 Per User, Per Month Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.6 (7,763) Value For Money 4.5 (2) Value For Money 4.6 (6,671) Customer Service 5.0 (3) Customer Service 4.6 (6,376) ## Cloud9 Payment Gateway alternatives [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (1,747)](https://www.capterra.com/p/105428/Clio/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars ## FAQs about Cloud9 Payment Gateway Overview ### What company size and specific industries is Cloud9 Payment Gateway built for? Cloud9 Payment Gateway is designed for businesses in hospitality, kiosks, golf, building supplies, auto supplies, retail, online and e-commerce, restaurants, resorts, taxi services, salons, and fitness. The target audience includes companies operating in these sectors, from local service businesses to online merchants. Features and Usability ### What are the key features of Cloud9 Payment Gateway? Cloud9 Payment Gateway offers ACH payment processing, debit and credit card processing, and online, mobile, and in-person payments. It also includes billing and invoicing, recurring subscription billing, API access, payment gateway integration, PCI compliance, payment fraud prevention, and reporting and analytics for transaction oversight. Getting Started and Support ### What training and onboarding options does Cloud9 Payment Gateway offer? Cloud9 Payment Gateway provides live online training and documentation. Live online sessions support guided setup and direct instruction, while documentation gives teams written reference material for self-paced review of features and steps. Getting Started and Support ### What customer support options does Cloud9 Payment Gateway offer? Cloud9 Payment Gateway provides 24/7 live rep support. Because no reviewer feedback on support is available, no clear conclusions can be drawn about response speed, helpfulness, or common support frustrations. The listed channel indicates continuous access to a live representative for assistance. ## Features AI summary Based on 17,640 Payment Processing reviews Capterra data shows that buyers of payment processing software rank the following features as their top priorities: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Mobile Access** (**53%**) Cloud9 Payment Gateway supports **Data Security** and **Online Payments**, helping businesses protect transaction data and accept digital payments efficiently. However, it does not include **Mobile Access**. Instead, it offers other highly rated capabilities, including **Payment Fraud Prevention** (**56%**), **Debit/Credit Card Processing** (**52%**), and **Mobile Payments** (**49%**), giving teams more ways to reduce risk, process card transactions, and accept payments on the go. ACH Payment Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) API Application programming interface that allows for integration with other systems/databases Billing & Invoicing Create, manage, and send invoices or bills to customers Data Security Protect sensitive data for digital privacy Debit/Credit Card Processing Accept and process credit/debit card transactions Electronic Signature Digitally sign online documents Cloud9 Payment Gateway 17 features ### All Features - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Data Security: Protect sensitive data for digital privacy - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Electronic Signature: Digitally sign online documents - Encryption: Convert data into a code for security - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Level 3: Supports level 3 credit card processing which requires additional data for qualification. - Mobile Payments: Clients can submit payments via mobile devices - Multiple Payment Options: Process payments via multiple modes directly through the application - Online Payments: Accept and process online payment transactions - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data --- Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 4.5 (2) Basic $10.00 Per User,Per Month Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JG Jose G. Technical Support Specialist Information Technology and Services ### "very complete and robust platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2023 Pros It's difficult to find such a complete platform these days; ACH transfer support it's definitely a plus Cons Crypto support would be a great addition on the future Alternatives considered [EBizCharge](https://www.capterra.com/p/135930/EBizCharge/) [Biller Genie](https://www.capterra.com/p/176347/Biller-Genie/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FM frank M. Director Health, Wellness and Fitness ### "great service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2020 fantastic software Pros very easy to use and very convinient program Cons all is good, I did not find a single flaw Reasons for choosing Cloud9 Payment Gateway I think it is the best one Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor May 5, 2020 Thank you for your business! DG David G. President Information Technology and Services ### "Exceptional Sales and Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2020 The entire team is helpful and makes an extreme effort to ensure there are no issues. If one arises, they are quick to respond and get all the necessary assets in place to get it resolved. Pros Multiple methods of integration were key to allow a staged switch over allowing a fast switch, before fully integrating the complete system. It works every time. The entire team is ready to help and add features when a business case exists. Cons Some of the documentation is geared to professionals with experience and not easily understood by the laymen. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor April 16, 2020 Thank you for taking your time to tell others about our services, David! It is always a pleasure doing business with you. Looking forward to growing together. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.