# bmetric Call-Tracking Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about bmetric Call-Tracking Software - reviews, pricing plans, popular comparisons to other Call Tracking products and more.

Source: https://www.capterra.com/p/202674/bmetric-Call-tracker

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# 

 bmetric Call-Tracking Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

bmetric Call-Tracking

## What is bmetric Call-Tracking?

Prove your marketing spend and optimise investments. bmetric’s Call-Tracking solution connects inbound phone calls with website behaviour to report and optimise on marketing performance and website-to-call behaviour. Our Call-Tracking solution automatically identifies phone numbers on your website and replaces them with a dynamic tracking number for each visitor. When the caller dials the tracking number, we route the call to the original number. The data on the behaviour and call is then shared with relevant tracking, CRM & CDP systems such as Google Analytics, Adobe & Salesforce. This allows you to identify how your users behave before and after calling, conversion rate per call, the outcome of each call, call-heavy URLS, and call-heavy marketing sources. bmetric Call-Tracking is the call-tracking solution that is best at integrating with your existing tech-stack.

## What is bmetric Call-Tracking used for?

[Call Tracking](https://www.capterra.com/call-tracking-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

€0.01

Flat Rate, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### bmetric Call-Tracking

0.0

VS.

[4.7 (347)](https://www.capterra.com/p/208208/800-com/reviews/)

Starting Price

€0.01

Flat Rate, Per Month

Starting Price

$149

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.7 (347)

Value For Money

0.0 (0)

Value For Money

4.6 (332)

Customer Service

0.0 (0)

Customer Service

4.7 (328)

## bmetric Call-Tracking alternatives

[4.7 (158)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (143)](https://www.capterra.com/p/136728/Readymode/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.2 (569)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

Starting price

$27.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)

[4.6 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

## FAQs about bmetric Call-Tracking

Overview

### What company size and specific industries is bmetric Call-Tracking built for?

bmetric Call-Tracking is designed for Sales, Support, and Marketing teams in medium-sized businesses through large enterprises. It is built for organizations that need call tracking across customer-facing departments, rather than for a specific industry sector.

Features and Usability

### What are the key features of bmetric Call-Tracking?

bmetric Call-Tracking offers call routing, automatic call distribution, IVR, call recording, call monitoring, and call transcription for managing inbound calls. It also includes call reporting, real-time analytics, conversion tracking, call scoring, CRM, lead capture, and third-party integrations for tracking and managing call-driven leads.

Talk to an expert

### More questions?

Ask our experts

Integrations

### Which third-party tools and platforms does bmetric Call-Tracking integrate with?

bmetric Call-Tracking integrates with 10 third-party platforms, including Adobe Experience Cloud, Bloomreach, Tealium Customer Data Hub, Adversus, Enreach Contact, and Genesys. It also connects with Genesys Cloud CX and Salesforce products such as Salesforce Marketing Cloud, Salesforce Data Cloud, and Salesforce Commerce Cloud.

Getting Started and Support

### What training and onboarding options does bmetric Call-Tracking offer?

bmetric Call-Tracking provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover topic-focused instruction, documentation offers written reference material, and videos provide self-paced learning.

Getting Started and Support

### What customer support options does bmetric Call-Tracking offer?

bmetric Call-Tracking provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support experience is available in the catalog data, so support quality, response times, and helpfulness cannot be assessed from user reports.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

Automatic Call Distribution

Distribute/route/connect calls

Call Disposition

Track and report on call outcomes

Caller ID

Identify the number and contact information of a caller before answering the phone

Call Monitoring

Listen to live phone conversations for the purpose of training and assessing agent performance

bmetric Call-Tracking 39 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Distribute/route/connect calls

Track and report on call outcomes

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Sends voice calls to a specific queue based on predetermined criteria

Each call is assigned a score based on predetermined criteria, such as the quality of the call or the likelihood of conversion.

Provide agents with a typical response for common call subject matter

Measure campaign influence through collection of keyword tracking and revenue sources

Voice conversion to text

Transfers live calls to other agents

Displays a personalized message to the receiver of the call, offering details about the reason or origin of the call.

Identify the number and contact information of a caller before answering the phone

Track and interpret campaign performance metrics

Computer-telephony integration is the use of computers to manage telephone calls

Manage, organize, and store contact information

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Alter the layout and content of reports

Import and export data to and from software applications

Use AI to generate content in the form of text, images, videos, etc.

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Track and monitor a specific set of keywords

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Observe and track the demand, usage, progress or quality of a system, product, or user

Organize and manage the accomplishments and development of employees or performance of applications or systems

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Set up connections to third-party platforms to improve business processes

Computer-based system that allows users to send and receive voice messages

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## Pricing

bmetric call-tracking

€0.01

Flat Rate,Per Month

## Integrations

[

Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[

Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)[

Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[

Bloomreach](https://www.capterra.com/p/173203/Bloomreach/)[

Adversus](https://www.capterra.com/p/192973/adversus-dialer/)[

Adobe Experience Cloud](https://www.capterra.com/p/230386/Adobe-Experience-Cloud/)[

Salesforce Data Cloud](https://www.capterra.com/p/10013117/Salesforce-Data-Cloud/)[

Salesforce B2B Commerce](https://www.capterra.com/p/250734/Salesforce-B2B-Commerce/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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