--- title: "bmetric Call-Tracking Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about bmetric Call-Tracking Software - reviews, pricing plans, popular comparisons to other Call Tracking products and more." source_url: "https://www.capterra.com/p/202674/bmetric-Call-tracker/" page_type: "product" language: "en" --- # bmetric Call-Tracking Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) bmetric Call-Tracking ## What is bmetric Call-Tracking? Prove your marketing spend and optimise investments. bmetric’s Call-Tracking solution connects inbound phone calls with website behaviour to report and optimise on marketing performance and website-to-call behaviour. Our Call-Tracking solution automatically identifies phone numbers on your website and replaces them with a dynamic tracking number for each visitor. When the caller dials the tracking number, we route the call to the original number. The data on the behaviour and call is then shared with relevant tracking, CRM & CDP systems such as Google Analytics, Adobe & Salesforce. This allows you to identify how your users behave before and after calling, conversion rate per call, the outcome of each call, call-heavy URLS, and call-heavy marketing sources. bmetric Call-Tracking is the call-tracking solution that is best at integrating with your existing tech-stack. ## What is bmetric Call-Tracking used for? [Call Tracking](https://www.capterra.com/call-tracking-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €0.01 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for bmetric Call-Tracking?[Manage this product listing](https://www.g2.com/products/bmetric-call-tracking/claim_requests/new?auto=true) ## bmetric Call-Tracking Overview Updated September 2026 AI summary bmetric Call-Tracking provides businesses of all sizes with cloud-based tools to monitor, analyze, and manage inbound calls. Covering call tracking, CRM, and contact management, it features call recording, conversion tracking, keyword analytics, and real-time reporting. Optional capabilities include generative AI, campaign analytics, and integrations, supporting organizations seeking data-driven insights into call performance and lead management. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### bmetric Call-Tracking 0.0 VS. [4.6 (144)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting Price €0.01 Flat Rate, Per Month Starting Price $239 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (364) Value For Money 0.0 (0) Value For Money 4.5 (349) Customer Service 0.0 (0) Customer Service 4.5 (345) ## bmetric Call-Tracking alternatives Highest Rated [800.com](https://www.capterra.com/p/208208/800-com/) [4.7 (364)](https://www.capterra.com/p/208208/800-com/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208208/800-com/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) [4.6 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175788/Nextiva/) [CTM](https://www.capterra.com/p/152004/Call-tracking-software/) [4.7 (159)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152004/Call-tracking-software/) [smrtPhone](https://www.capterra.com/p/255357/smrtPhone/) [4.7 (67)](https://www.capterra.com/p/255357/smrtPhone/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/255357/smrtPhone/) ## FAQs about bmetric Call-Tracking Overview ### What company size and specific industries is bmetric Call-Tracking built for? bmetric Call-Tracking is designed for medium-sized businesses to large enterprises, especially Sales, Support, and Marketing departments that need call-tracking capabilities. It is built for organizations of these sizes rather than small businesses, with use centered on revenue-focused teams across a broad range of business sectors. Features and Usability ### What are the key features of bmetric Call-Tracking? bmetric Call-Tracking offers call routing, automatic call distribution, IVR, call recording, call transcription, and call monitoring for managing inbound calls. It also includes call reporting, real-time analytics, campaign analytics, conversion tracking, ROI tracking, lead capture, CRM, and third-party integrations. Integrations ### Which third-party tools and platforms does bmetric Call-Tracking integrate with? bmetric Call-Tracking integrates with Adobe Experience Cloud, Acquia Web Governance, Bloomreach, Tealium Customer Data Hub, Salesforce Marketing Cloud, Salesforce Data Cloud, Salesforce Commerce Cloud, and Genesys Cloud CX. It also connects with Adversus, Enreach Contact, and related Genesys platforms for customer data, commerce, and contact center workflows. Getting Started and Support ### What training and onboarding options does bmetric Call-Tracking offer? bmetric Call-Tracking provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided setup, scheduled instruction, self-paced reference, and on-demand learning materials for teams getting started with the product. Getting Started and Support ### What customer support options does bmetric Call-Tracking offer? bmetric Call-Tracking provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support is available, so support quality, response times, and user experience cannot be assessed from the catalog data. ## Features AI summary Based on 899 Call Tracking reviews Capterra reviewers highlight these as the top features buyers look for in Call Tracking software: - **Call Routing** (**54%** of reviewers rated this feature as critical) - **Call Center Management** (**51%**) - **Call Tracking Metrics** (**46%**) bmetric Call-Tracking supports **Call Routing** and **Call Tracking Metrics**, giving teams the tools to direct inbound calls efficiently and measure call activity and performance over time. However, it does not include **Call Center Management**. Instead, it offers other highly rated capabilities, including **Call Recording** (**48%**), **Voice Mail** (**48%**), and **Call Monitoring** (**47%**), helping businesses review conversations, manage missed calls, and oversee call quality while improving visibility into customer interactions. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Automatic Call Distribution Distribute/route/connect calls Call Disposition Track and report on call outcomes Caller ID Identify the number and contact information of a caller before answering the phone Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance bmetric Call-Tracking 39 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Automatic Call Distribution: Distribute/route/connect calls - Call Disposition: Track and report on call outcomes - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Scoring: Each call is assigned a score based on predetermined criteria, such as the quality of the call or the likelihood of conversion. - Call Scripting: Provide agents with a typical response for common call subject matter - Call Tracking Metrics: Measure campaign influence through collection of keyword tracking and revenue sources - Call Transcription: Voice conversion to text - Call Transfer: Transfers live calls to other agents - Call Whispering: Displays a personalized message to the receiver of the call, offering details about the reason or origin of the call. - Caller ID: Identify the number and contact information of a caller before answering the phone - Campaign Analytics: Track and interpret campaign performance metrics - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Management: Manage, organize, and store contact information - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Keyword Tracking: Track and monitor a specific set of keywords - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. ## Pricing bmetric call-tracking €0.01 Flat Rate,Per Month ## Integrations [ Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[ Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)[ Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[ Bloomreach](https://www.capterra.com/p/173203/Bloomreach/)[ Adversus](https://www.capterra.com/p/192973/adversus-dialer/)[ Adobe Experience Cloud](https://www.capterra.com/p/230386/Adobe-Experience-Cloud/)[ Salesforce Data Cloud](https://www.capterra.com/p/10013117/Salesforce-Data-Cloud/)[ Salesforce B2B Commerce](https://www.capterra.com/p/250734/Salesforce-B2B-Commerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.