--- title: "AdvancedMD Telemedicine Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AdvancedMD Telemedicine Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more." source_url: "https://www.capterra.com/p/202677/AdvancedTelemedicine/" page_type: "product" language: "en" --- # AdvancedMD Telemedicine Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) AdvancedMD Telemedicine ## What is AdvancedMD Telemedicine? Manage patient care options and treatment plans remotely using Telemedicine. The patient portal gives patients access to education, scheduling, statements and bill-pay, staff and physician messaging. Patients can see provider availability online and schedule telemedicine or in-office appointments. Send automated appointment automatically via email, text or phone in English or Spanish. Online intake and consent forms capture accurate information that flows automatically into patient charts. ## What is AdvancedMD Telemedicine used for? [Telemedicine](https://www.capterra.com/telemedicine-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AdvancedMD Telemedicine?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.advancedmd.com&name=AdvancedMD Telemedicine) ## AdvancedMD Telemedicine Overview Updated August 2026 AI summary AdvancedMD Telemedicine enables organizations of all sizes to deliver remote care through secure, HIPAA-compliant video visits and real-time communication. Supporting appointment scheduling, charting, e-prescribing, billing, and patient engagement tools, it offers optional features like a virtual waiting room and generative AI. Deployment options include cloud and web-based platforms, plus compatibility with Mac, Windows, iPad, and iPhone. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AdvancedMD Telemedicine 3.0 (1) VS. [4.4 (371)](https://www.capterra.com/p/124590/EMA/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (1) Ease Of Use 4.5 (1,227) Value For Money 2.0 (1) Value For Money 4.3 (973) Customer Service 4.0 (1) Customer Service 4.2 (714) ## AdvancedMD Telemedicine alternatives [4.2 (153)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars Highest Rated [4.5 (666)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [3.9 (1,381)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars ## FAQs about AdvancedMD Telemedicine Overview ### What company size and specific industries is AdvancedMD Telemedicine built for? AdvancedMD Telemedicine is designed for independent medical practices, making it a fit for small to midsize healthcare organizations that need telemedicine capabilities for patient care delivery. Features and Usability ### What are the key features of AdvancedMD Telemedicine? AdvancedMD Telemedicine offers two-way audio and video, video conferencing, a virtual waiting room, appointment scheduling, and calendar management for remote visits. It also includes charting, e-prescribing, billing and invoicing, claims management, HIPAA compliant communication, secure data storage, patient portals, reminders, and workflow management. Getting Started and Support ### What training and onboarding options does AdvancedMD Telemedicine offer? AdvancedMD Telemedicine provides in person training, live online sessions, webinars, and videos to help teams get started. In person training supports direct instruction, live online sessions allow guided remote learning, webinars cover scheduled topic-based training, and videos offer self-paced reference material. Getting Started and Support ### What customer support options does AdvancedMD Telemedicine offer? AdvancedMD Telemedicine provides email/help desk support and a knowledge base. Users can submit requests through the help desk or search articles for guidance, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 1,610 Telemedicine reviews Capterra data shows that buyers of telemedicine software rank the following features as their top priorities: - **Two-Way Audio & Video** (**68%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**78%**) - **Charting** (**63%**) AdvancedMD Telemedicine supports all three features that reviewers rate most highly: **Two-Way Audio & Video**, **HIPAA Compliant**, and **Charting**. Together, these capabilities help providers conduct virtual visits in real time, protect patient information, and document care accurately, allowing teams to deliver compliant and well-organized remote care. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Appointment Scheduling Schedule appointments via a calendar Billing & Invoicing Create, manage, and send invoices or bills to customers AdvancedMD Telemedicine 50 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Live Chat: Ability to chat online in real time - Medical Billing: Manage billing and payments for a healthcare provider - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Multi-Provider Practice: For practices with multiple providers - One-to-One Messaging: Send personal messages to clients or attendees - Online Forms: Create new forms and/or use ready-made online form templates - Payment Processing: Accept, record, and reconcile financial transactions - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video - Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.0 (1) 3.0 Based on 1 reviews ## Pricing Value for money 2.0 (1) ### Starting price Free trial not available Value for money 2.0 (1) 2.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 3.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent BW Beth W. Manager Mental Health Care ### "Too costly! " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 April 7, 2020 It wasn't as necessary as it is now, in this current climate. However, we have found that the process, simple though it was, could be found elsewhere for cheaper, making it a more viable option for us and our patients. Pros AdvancedMD uses Zoom, like most, for its telehealth software. At the time that we signed up, you had to have a separate account and payment processing with Zoom outside of AMD. Zoom is easy enough to use and processed through the system fine. Cons It was nearly $200 a month for us to maintain the Zoom contract with AdvancedMD, regardless of how many patients we saw. So even if we had none (before the pandemic) we still paid. Reasons for choosing AdvancedMD Telemedicine At the time, it was what we had in place. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.