--- title: "Bottle POS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Bottle POS Software - reviews, pricing plans, popular comparisons to other Retail POS System products and more." source_url: "https://www.capterra.com/p/202678/Bottle-Pos/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Bottle POS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Bottle POS ## What is Bottle POS? BottlePOS is a point of sale software for liquor stores. The cloud-based system simplifies sales tracking and inventory management. It works online and offline, accepting cards. The software is compatible with most hardware. BottlePOS has an easy interface to speed transactions. Key features are automated invoicing, auto-ranking of bestselling products, a product database, and customer rewards. ## What is Bottle POS used for? [Liquor Store POS](https://www.capterra.com/liquor-store-pos-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 85% Neutral 0% Negative 15% Starting price $49 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Bottle POS?[Manage this product listing](https://www.g2.com/products/bottle-pos/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Bottle POS 4.1 (20) VS. [4.7 (80)](https://www.capterra.com/p/142520/KORONA/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price $59 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (20) Ease Of Use 4.5 (17) Value For Money 4.4 (20) Value For Money 4.5 (16) Customer Service 4.1 (20) Customer Service 4.7 (17) ## Bottle POS alternatives [4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [3.8 (733)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars Highest Rated [5.0 (1)](https://www.capterra.com/p/10038407/Scotch/#reviews) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Cloud Retailer](https://www.capterra.com/p/10021141/Cloud-Retailer/) [4.9 (17)](https://www.capterra.com/p/10021141/Cloud-Retailer/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10021141/Cloud-Retailer/) [View all alternatives](https://www.capterra.com/p/202678/Bottle-Pos/alternatives/) ## FAQs about Bottle POS Overview ### Which roles and teams benefit most from Bottle POS? Bottle POS is most used by owners, co-owners, and store management teams at beverage retail businesses. Owners monitor sales and business activity, while managers and office managers handle daily checkout, inventory oversight, staff operations, and store reporting. These roles rely on the system to keep front-of-house transactions and back-office administration organized. Answer based on 16 reviews Overview ### What company size and industries is Bottle POS built for? Bottle POS is built for small liquor-store businesses, with 100% of reviewers from small businesses and Retail representing 50%. It also serves Wine and Spirits businesses (19%) and Consumer Goods companies (12%). Its primary use case is liquor store POS, reported by 72% of reviewers. Answer based on 16 reviews Features and Usability ### What are the key features of Bottle POS? Bottle POS offers point of sale, inventory management, payment processing, and cash management for retail and liquor stores. It also includes age verification, barcode scanning, customer accounts, loyalty program, reporting and analytics, multi-location support, and third-party integrations for sales, purchasing, and transaction tracking. Getting Started and Support ### What training and onboarding options does Bottle POS offer? Bottle POS provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and feature review. Getting Started and Support ### What customer support options does Bottle POS offer? Bottle POS provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback on support is available in the catalog data, so user experience details such as response speed or helpfulness cannot be assessed here. ## Features AI summary Based on 1,708 Retail POS System reviews Capterra data shows that buyers of retail POS systems rank the following features as their top priorities: - **Inventory Tracking** (**61%** of reviewers rated this feature as critical) - **Point of Sale (POS)** (**70%**) - **Credit Card Processing** (**70%**) Bottle POS supports all three of the features reviewers value most: **Inventory Tracking**, **Point of Sale (POS)**, and **Credit Card Processing**. Together, these capabilities help businesses keep stock levels accurate, complete transactions quickly, and accept card payments reliably, allowing teams to manage daily sales with better control and efficiency. Point of Sale (POS) 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Activity Dashboard 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Barcode/Ticket Scanning 4.8 (13) 76.92% of 13 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking Inventory Management 4.3 (13) 92.31% of 13 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Sales Reports 3.8 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Payment Processing 4.2 (12) 91.67% of 12 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Bottle POS 60 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities A way for institutions and businesses to check the age of their customers/clients. Application programming interface that allows for integration with other systems/databases The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Tracking, calculating, and paying commissions and earnings to employees Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Alter the layout and content of reports Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Digitally sign online documents Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks Software designed for use by liquor stores For Retail Stores Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track and manage inventory levels to maintain proper supply Track stock count levels to manage product reordering Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Automate order processes to improve operational efficiency in fulfillment, shipping, and more Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Track and manage the profit margin between the cost of a product and its selling price. Tool used to determine accurate pricing and product eligibility for borrowers Present a catalog of inventory that customers can view Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Manage sales in retail stores Track and facilitate returns of products sold See what items have been returned An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Manage the buying, selling, and holding of stocks Set up connections to third-party platforms to improve business processes Interactivity between software and users by touching areas on the screen of display devices Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Get Advice We can help you find the software with the features you need. Features 4.3 (20) 4.3 Based on 20 reviews ## Pricing Value for money 4.4 (20) Basic $49.00 Flat Rate,Per Month Value for money 4.4 (20) 4.4 Based on 20 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (20) 4.1 Based on 20 reviews ## User reviews Overall rating 4.1 Based on 20 reviews Filter by rating Counts reflect reviews available in this feed. 5(11) 4(6) 3(0) 2(0) 1(3) Mentioned topic Recent reviews first, then most helpful OW Owner Owner Used the software for: 1-3 years ### "Not bad hope it gets better" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 November 2, 2026 It’s okay the pos is good but can’t do it without online sales and website part is disaster on this pos Pros The ease of using the pos and back office is really good, tracking things is amazing too, just not the online sales Cons Allowing website integration The website they have is terrible and puts all stores in competitive market SM Store Manager Store Manager Used the software for: 3-5 years ### "Buffalo Spirits Manager " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2026 My overall experience is great. I mean i cant give tech support enough credit. I came not knowing notjing about the system, they have taught me so much on the admin side of things. Pros The I.T. guys are the best. They have taught me so much. I also call them whej im at my breaking point an sonetimes i can ne rude in the heat of that moment. They always walk me thru it an help me. There was a tike when the owner wanted us to switch companys when yall got us with that 3rd party credit card company, an i fought it, just cause of tech support. They sll deserve a raise. Cons I dont mind being on hold.. i just dont like that elevator music .. its drives me crazy. I wouldnt mind having the option of not losing your turn in line an y'all calling back when its my turn. MA Manager Manager Used the software for: Less than 1 year ### "POS system built for Liquor Store" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2026 We are very happy with bottlePOS. It’s been about a year and haven’t had any issues. They are always looking for improvement so they take suggestions and if it’s manageable they will implement it. Pros Reporting based on categories such as how system auto assigns each products into A,B,C,D categories. After using generic POS systems for liquor store coming to bottlePOS is much better. Easy to use system, card processing is quick like may be matter of few seconds, and overall their monthly subscription prices are much lower compared to other POS systems. Customer support is quick and efficient. Competitive merchant processing rates and easy to understand process when looking at monthly statement. AutoPO feature has been extremely helpful to cut down time to enter received inventory. Cons Wish there was a way to manage back office via phone app, it could make taking inventory periodically much easier than web platform. MA Manager Manager Used the software for: 3-5 years ### "BottlePOS review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2026 Absolutely wonderful. It was easy to get started, easy to use and everyday they are adding so many awesome features. I love being a part of a beta store and the advisory group. Pros It's ease of use, available technical support. We had zero support with our last POS. Our system was outdated and we had one support person and if he was out of pocket we were in trouble. Cons It would be nice to know what all of the functions are, but that goes with any system there is so much to them, you can't get a book or anything. MA Manager Manager Used the software for: Less than 1 year ### "A great product by a poor communicating company." 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 4/10 July 1, 2026 Giving this company one star only because there software is great ONLY when it works. We have been using the services for two months now and had nothing but constant trouble. The help desk is selectively helpful. They are either really good or extremely useless, shoutout to \[sensitive content hidden\] they are very helpful. Most of them are just reading off their CRM instruction manuals and learning the software with you. I understand they aren't all experts but I don't enjoy being anyone's trial run. If they don't know the answer after an hour they escalate the issue which means that theatrically a higher lever technician will call you within two business days(half the time they do). This is a major problem when you are a liquor store that operates seven days a week with a major inventory problem. Our onboarding technician, \[sensitive content hidden\] did nothing but argue with us. We would send him our data and after he converted/uploaded it to BottlePOS it would not match. Upon confronting him about this he basically told us that it is what it is and what he uploaded was correct, terrible attitude and response. Keep in mind right before our conversion we did an inventory count, roughly 9000 items. After conversion BottlePOS said inventory was around 7800 and \[sensitive content hidden\] told me that it was accurate. It wasn't until I pleaded for a phone call and showed him how the data was wrong that he believed me. Even after the reupload the data still had problems. When we came on board we were told that BottlePOS would integrate with QuickBooks Online. This is true, HOWEVER, for some reason when we came on board the API function with Shogo(intermediary that they don't tell you that you have to pay for on top of BottlePOS) can't connect because of a "glitch" that occurred around the time we came on board. It took three weeks to get in contact with a level three technician after going through the help desk about six times(not an exaggeration). We were introduce to \[sensitive content hidden\] who was helpful for about one week. After two weeks I haven't heard from him with any updates, can't get a call back or a text back. Its been about a month now and no resolution and I can't reach anyone. We received one phone call from a higher up only after we left a negative review on one of their social media pages. Sadly didn't fix any of our issues. We are going on two months of manually entering everything into QuickBooks Online, while still paying for Shogo even though the integration doesn't work. We are very dissatisfied with the service and will most likely change systems in the Fall unfortunately. I do sincerely like the product and think it is just steps away from being excellent. I can understand technology issues but the lack of communication makes it very difficult to work with any company. Two months of pure frustration. Pros It is a great inventory product with lots of potential. It has a lot of features you want and need with an inventory system specifically. Cons The system is still young, the call center they use is not helpful, and overall communication with the company lacks entirely. Abhay P. Owner Used the software for: 3-5 years ### "Not the Same System Anymore" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 21, 2026 We’ve been using BottlePOS for about 4 years. In the beginning, it was great and very easy to use. One big reason we chose it was because we could use our own credit card processor, and they even matched our rates. But in the last 2 years, things have gone downhill. Our processing rates have gone up a lot, and now we’re paying over $12,000 more per year in fees. When we tried to switch back to a 3rd party processor, we were told it’s no longer allowed and we would have to change our POS system completely. That’s not the only issue. In last 2 years, we’ve had many problems with the software and credit card processing. About 50% of debit cards don’t go through, so we have to run them as credit, which costs us more. There are also many bugs that haven’t been fixed for over 3 months and other ongoing issues. The POS system itself still works fine for basic use, but overall, the service has gotten worse. Because of this, we’re now looking at other POS options and taking demos. If anyone knows a better POS system for a liquor store, please email us at \[sensitive content hidden\] Pros Easy to use and built specifically for liquor stores. Setup was smooth, and the system handled day-to-day operations well. In the beginning, all worked great BUT things has been changed. Cons Higher fees, no flexibility with processors, and frequent issues with debit card transactions and unresolved bugs for months. OW Owner Owner Used the software for: 3-5 years ### "Satisfied with Bottle POS" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 13, 2026 I really appreciate when we have a serious problem and others can’t figure it out. We are contacted and we end up getting a resolved. Pros The initial set up cost was really nice Once I got the hang of it, it has been really easy to navigate Cons Being able to mix and match items and track those sales for scan backs Putting the cost of an item just to have it round up or down and then the next time I have to change the cost again OW Owner Owner Used the software for: Less than 1 year ### "Would use again " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 10, 2026 Overall, my experience with Bottle POS has been positive. The system is designed specifically for liquor stores, which makes inventory management, checkout, and compliance with age verification easier. It helps streamline daily operations and provides useful sales and inventory reports. While there are some limitations with customization and occasional support or reporting issues, the system is generally reliable and effective for running a liquor store. Pros Liquor store–specific features: Designed specifically for liquor stores, which makes inventory, pricing, and compliance easier to manage. Inventory tracking: Helps keep track of bottle counts and product levels, making reordering simpler. Easy checkout process: The system is straightforward for ringing up customers quickly during busy times. Reporting tools: Sales and inventory reports help track what products sell best and monitor performance. Cons Reporting limitations: Certain reports may require extra steps or manual adjustments to get detailed insights. Integration options: Fewer integrations with third-party software compared to larger POS systems. Customer support response time: Support can sometimes take longer than expected to resolve issues. Learning curve for new staff: Training employees may take time because some menus are not very intuitive. System updates: Updates or feature improvements do not come as frequently as some users would like. SM Store mqnager Store mqnager Used the software for: Less than 1 year ### "Best POS System in the Market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 9, 2026 Very good system for running the retail business, customer service is quick, credit card processing system is faster than any other system. Pros Its faster, quick customer service, easy to handle the Pos system, has suspend and recall for any transactions. Cons There is no least like about Bottle POS system, everything is as liquor store required, its easy to operate and there is Non to say about Bottle Pos system. OW Owner Owner Used the software for: Less than 1 year ### "Good System for liquor stores " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2026 My overall experience with Bottle POS is positive. Tech support is very helpful and quick to fix any issues or help figure out how certain commands work Pros It’s a good fast system and easy to navigate with nice features and helpful. The system is reliable and does not crash like other POS systems. Cons The entire system is very good and reliable and I do not have any negative experiences with Bottle POS OM Owner Manger Owner Manger Used the software for: 1-3 years ### "Great system with immediate support team " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2026 Great no doubt, No matter how many good things I say about the system, it is still not enough to describe it. I recommend retailer to try it and you will see for yourself. Pros Ease of use, support team, affordable cost, being there when I need their help ,, I’m not very good in writing reviews but I say what I experience with them Cons Nothing negative to be told about the system. It is really a great system with great team. You will not need to go somewhere else if you have this POS. OW Owner Owner Used the software for: 3-5 years ### "User-Friendly but Needs Enhancements" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 February 25, 2026 My overall experience with Bottle POS has been okay so far. The system works for daily operations and handles basic tasks reliably, but there is definitely room for improvement in terms of features, speed, and overall efficiency. Pros The software is very easy to use, intuitive to navigate, and user-friendly for both new and experienced staff. It simplifies daily operations, speeds up checkout, and makes inventory management much more efficient. Cons Software and terminal is not stable enough, three major crash down within one year time span. Caused us to make extra unnesscarry purchases to coverup BottlePOS errors. OM Office Manager Office Manager Used the software for: 1-3 years ### "Great system" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 11, 2025 Pros The customer support is great. Never a long wait and always helps with any problems quickly and efficiently. It's a very easy program to use. Payment processing is quick. Cons The inventory doesn't always seem to be on point, it seems to have too little in inventory sometimes MA Manager Manager Used the software for: Less than 1 year ### "5 STARS FROM ME!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2025 Everything has been so positive, if I have had an issue the support team has helped me through it. Especially TREVOR in the POS tech support. I give the POS System, the BottleZoo webstore and the tech support team 5 stars!! Pros The POS System is so helpful with the ease of keeping up with inventory and the BottleZoo Website. I do have to give Kudo's to the support tech dept - I had several questions today and TREVOR was awesome. He listened intently to fully understand my questions and tackled each question with a very professional attitude. He was awesome and able to explain everything so I fully understood the process. Awesome POS System and BottleZoo website, I know my business will grow with these great products that they have that I making good use of. 5 Stars to Trevor at Bottle POS support!! Cons No real issues, this is a great system!! It saves me so much time with inventory, ordering and keeping up with the webstore. Nothing has come across as a con. OW Owner Owner Used the software for: Less than 1 year ### "Great Experience working with Technical Support \[sensitive content hidden\]" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2024 Overall, I am satisfied with bottle pos. Pros I recently had the pleasure of working with \[sensitive content hidden\] from technical support, and I must say, it was a refreshing experience compared to my previous encounters with other technical support teams. \[sensitive content hidden\]was exceptionally easy to work with. He guided me through the process of enabling API integration swiftly and efficiently, something that is crucial for small business owners like myself where time is of the essence. \[sensitive content hidden\] not only provided clear and concise instructions but also sent me a comprehensive guide to follow. He stayed on the line and supported me every step of the way, ensuring everything was set up correctly. His assistance allowed me to quickly move on to other pressing tasks, making a significant difference in my productivity. Thank you, \[sensitive content hidden\], for your outstanding support. Your expertise and helpfulness are truly appreciated. Cons I do appreciate that bottle POS has their own web app called bottle zoo but its not very flexible in the sense that you cannot add customized labels for the wines, you have stock photos for the wine which is great, but the only drawback with bottle zoo is how confusing it was to use it as an end user. It was very choppy and needed more SM store manager store manager Used the software for: 1-3 years ### "buffalo spirits" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 11, 2025 happy campers!! we live in a small town an have the only liquor store. yall have taught me so much. promotions an the loyalty program have been big hits in this small town. Pros when i have a problem i call yall an fix it , and being a new manager an new to the pos system, yall are greatly apperciated. Cons sometimes when being on hold,i get hung up on..that kinda sucks, when i try to explain things sometimes the tech doesnt understand me OW Owner Owner Used the software for: Less than 1 year ### "Don't buy into this POS" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 January 9, 2024 Pros Access from outside the store was important to me. Cons This company doesn't just focus on Liquor, like they claim. They have thrown together a software that is okay. It basically has nearly zero useable reports, and the data it provides is useless. They refuse to change anything at all on the system, so you are stuck with trying to get as much downloadable data and manipulating it yourself on an excel spreadsheet. Their ranking system doesn't work and you can't pull daily sales totals without pulling individual days, which takes forever. You can't download any category data that will tell you what hasn't sold in your store...the dead stock is grouped for the store, so you can't just find out what wine isn't selling. You can't filter out sizes when looking at most sales, so your 50ml sales hog most of your spreadsheet. You can't tell how much you sell per hour, so staffing is a guess. I could go on and on. There is a little accessible data, but you have to export it to a spreadsheet and manipulate it to find any meaningful numbers. What irritates me the most is that they refuse to make any changes. It's obvious that whomever created this software hasn't run a liquor store. Or run any business. Stay away from BottlePOS. CO Co-Owner Co-Owner Used the software for: 3-5 years ### "Always Helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 30, 2024 Positive. We started with one store, and now have all 3 of our stores with Bottle POS. We have been with them 3+ years now. Pros Tracked down the problem no matter how long it took, especially Crystal. Cons There is nothing negative to say at this time. MA Manager Manager Used the software for: 1-3 years ### "Customer satisfaction " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 August 1, 2024 Pros Great service One top of everything Take calls right away Cons They don’t have auto generate barcodes for new products MA Manager Manager Used the software for: Less than 1 year ### "Perfect POS for our business " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2024 \[sensitive content hidden\] was phenomenal. From initial setup to live operation, he handled everything. He continues to be a resource. Additionally, tech support is available 24/7. Pros The ease of use for the cashiers and the administration functions. Cons The migration required a few tweaks. 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