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Leverage D&Bs business credit reports and predictive analytics to manage your customers' trade credit risk and grow your business. Larger businesses: Blend your accounts receivable data with D&B data for detailed risk assessments with D&B Credit Advantage. Automate credit decisions with D&B Credit Premium. Small Businesses: Credit Essentials is designed for small businesses to perform credit checks and agree new credit terms, to knowing your own companys score and recommended credit limits.
Provider
Dun & Bradstreet
Located In
United States
Foundation
1841
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Live Online, Videos, Webinars, Documentation, In Person
Support
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum
All businesses and all sectors. This suits all businesses that need to manage credit with customers.
Content Source: D&B Finance Analytics
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Reviewers appreciate the detailed and tailored reports available in D&B Finance Analytics, which they find accessible and easy to use. They value the ability to customize reports to meet specific needs, enhancing their decision-making processes. Despite these positives, users sometimes struggle with locating the correct business information and find some reports incomplete or confusing, especially when dealing with companies outside the US and Canada.
Users highlight the benefits of D&B Finance Analytics' data customization and comprehensive data, which support their credit decision-making processes. They find the platform useful for monitoring their credit portfolios and appreciate the detailed trade payment and banking data available. Nevertheless, some users report issues with outdated or contradictory data, which can complicate their efforts to maintain accurate and current company profiles.
Pros
I like the ease of reporting and the ability to have applications auto approved.
Ease of use and functionality. There is a wealth of information at your fingerprints that with some other applications either you would not have or is cumbersome to extract.
Useful information can be generated in a short amount of time. The graphics and credit recommendations are super helpful and intuitive.
Ease of use and robust data allowing us to feel safe about customer onboarding and ability to quickly decide if customer is terms worthy.
Cons
I've realized just how risky it is to not utilize this tool when assessing the financial stability of a prospective customer.
The cost is slightly more expensive than I would have thought considering what we already pay for the regular service.
And also, sometimes the investigation is done, but it takes several days to update the profile, which makes it even more confusing.
There are sometimes several duplicate files on one buyer which can impact our analysis if we choose the wrong file to look at. It is also hard to get in touch with customer service at times.
"Vertically Integrated Manufacturing Company (wholesale)"
Overall: This is a great tool for any position involving credit and risk for customers. Easy to use and will benefit any organization looking to avoid bad debt.
Pros: Seeing other customers in our industry code that may have historically not performed as well as we can accept for terms.
Cons: Unfortunately, being in an oligopoly, we are the largest and main supplier for over 50% of a company's material. We may be the only company reporting information monthly.
Vendor Response
"Solid Product Overall; Sometimes Lacking"
Overall: Overall, it's been a very good experience. My team works in D&B nearly every day, and it's rare that we find nothing about a company we're reviewing.
Pros: The reporting is easy to read, well laid out, and thorough.
Cons: Relatively often, we find that companies we're looking at the reporting for don't have much reporting on D&B. In many cases, we can find detailed reporting from Experian when we can't find it from D&B. We always use both, so this isn't a huge issue, but it often results in the feeling that our Experian reporting is a bit more useful due to how many companies are well-captured in the reporting. I know there's the ability to request an investigation to get details on companies that are lacking detail, but I'm always cautious to try that option, as we typically need to keep moving quickly, and nothing indicates how long the investigations take, at least as far as I tend to go in the process.
Vendor Response
"Review of D&B Application"
Pros: It provides detailed payment histories and status, along with Customer demographics
Cons: The contact or representative for our company never responds to emails or calls. The company changes contacts and doesn't inform their customer.
Vendor Response
"Necessary Information "
Overall: It has helped greatly in decision making.
Pros: The report gives you information necessary to determine if a potential customer is viable.
Cons: Sometimes the information is not up to date.
"Critical Risk Assessment"
Pros: I use the analytics to determine line of credit for current and potential customers. I like that the analytics provide a quick snapshot of creditworthiness but you also have the opportunity to deep dive into the factors behind the assessment. I use these every day and it makes my job very efficient.
Cons: I have honestly never found anything about the Analytics that I would consider a con.
Vendor Response