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D&B Finance Analytics

Reviews of D&B Finance Analytics

4.5 (138)
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Pros

  • I like the ease of reporting and the ability to have applications auto approved.

  • Ease of use and functionality. There is a wealth of information at your fingerprints that with some other applications either you would not have or is cumbersome to extract.

  • Useful information can be generated in a short amount of time. The graphics and credit recommendations are super helpful and intuitive.

  • Ease of use and robust data allowing us to feel safe about customer onboarding and ability to quickly decide if customer is terms worthy.

Cons

  • I've realized just how risky it is to not utilize this tool when assessing the financial stability of a prospective customer.

  • The cost is slightly more expensive than I would have thought considering what we already pay for the regular service.

  • And also, sometimes the investigation is done, but it takes several days to update the profile, which makes it even more confusing.

  • There are sometimes several duplicate files on one buyer which can impact our analysis if we choose the wrong file to look at. It is also hard to get in touch with customer service at times.

Showing Most Helpful

Showing 25 of 138 reviews

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Hongbo L.
Underwriter
Insurance, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
August 22, 2023

"The investigation function needs improvement"

Overall: good

Pros: Accuracy of database, expansion of database.

Cons: The investigation function needs huge improvements. We can't filter or sort. we should have a dedicated portal for each username, or at least we can sort.And also, sometimes the investigation is done, but it takes several days to update the profile, which makes it even more confusing. We don't need to know the investigation is done, we need to know when the profile is updated.It would be great also if you can have a communication panel for each investigation, becoz sometimes the investigation is not comprehensive enough and we need to provide more evidence or information. Other than provide that information in previous investigation, we have to re-initiate a new one, that is very difficult for the overall tracking.

Vendor Response

By Dun & Bradstreet on August 29, 2023
Thank you so much for your kind words, Hongbo! We are thrilled that you are enjoying your experience, but we also understand some challenges you face (investigation). I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!
Elizabeth P.
Credit Manager
Food & Beverages, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 20, 2024

"D&B is user friendly "

Pros: D&B has a very user-friendly portal. You can easily maneuver through the system and find areas of interest extremely quickly.

Cons: Once in a while you may find a record which has very limited information.

Reasons for Choosing D&B Finance Analytics: Better access to current client information.
Switched From: Equifax
Reasons for Switching to D&B Finance Analytics: D&B covers a much broader area and has such a user-friendly system.

Vendor Response

By Dun & Bradstreet on May 28, 2024
Thank you so much for your kind words, Elizabeth! We are thrilled that you are enjoying your experience and I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!
Esther S.
Administrator
Mechanical or Industrial Engineering, 51-200 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
4.0
Customer Service
3.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
May 23, 2024

"Financial Decision "

Overall: For the most part, my D&B experience has been great. The only issue is when reaching out for help, it is a long wait for someone to respond and we came across an issue when our account was not active after payment was made. D&B was not available to access for over a month which delayed a lot of our clients accounts.

Pros: D&B is quick and easy to use. I use it daily to determine a companies financial stability and deciding how much credit would be issued. The reports show how a client pays overall and what the recommended amount should be.

Cons: The least thing I like is the search for customers. It is difficult to receive a report when an investigation is sent. The report may only show up a week later after the report is sent and the update cannot be seen for days later. Accounts are not updated as often as they should be.

Switched From: TruValidate
Reasons for Switching to D&B Finance Analytics: The cost was better and information was more detailed.

Vendor Response

By Dun & Bradstreet on May 28, 2024
Thank you so much for your honest review, Esther! I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!
Jordan D.
Construction Loan Coordinator
Banking, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
May 14, 2024

"Solid Product Overall; Sometimes Lacking"

Overall: Overall, it's been a very good experience. My team works in D&B nearly every day, and it's rare that we find nothing about a company we're reviewing.

Pros: The reporting is easy to read, well laid out, and thorough.

Cons: Relatively often, we find that companies we're looking at the reporting for don't have much reporting on D&B. In many cases, we can find detailed reporting from Experian when we can't find it from D&B. We always use both, so this isn't a huge issue, but it often results in the feeling that our Experian reporting is a bit more useful due to how many companies are well-captured in the reporting. I know there's the ability to request an investigation to get details on companies that are lacking detail, but I'm always cautious to try that option, as we typically need to keep moving quickly, and nothing indicates how long the investigations take, at least as far as I tend to go in the process.

Vendor Response

By Dun & Bradstreet on May 28, 2024
Thank you so much for your kind words, Jordan! We are thrilled that you are enjoying your experience and I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!
LILLIAN Q.
AR SPECIALIST
Mechanical or Industrial Engineering, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
April 11, 2024

"D & B FINANCE ANALYTICS "

Overall: i enjoy using this - gives all the information i need on companies in order for us to issue credit

Pros: Very impressed of the data and details given

Cons: i have no issues at all with D & B Analytics - what the system provides is good for what we use it for

Vendor Response

By Dun & Bradstreet on April 15, 2024
Thank you so much for your kind words,Lillian! We are thrilled that you are enjoying your experience and I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!
Courtney C.
Accounts Receivable Lead
Marketing and Advertising, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 16, 2024

"Ease Your Mind and Research Risk Upfront"

Overall: I am very pleased with D&B Finance Analytics for all of the reasons mentioned in my answer to the above question. I've realized just how risky it is to not utilize this tool when assessing the financial stability of a prospective customer.

Pros: D&B Finance Analytics is very easy to use. I can see useful, detailed data to determine whether we should offer credit to a prospective client and how much. The product even gives a recommendation as to how much credit to extend. Everything is neatly arranged, and I can easily find the companies I'm trying to inquire about, even if I don't have their D&B number. I can't imagine going back to analyzing credit risk without it.

Cons: The only thing I can think of is it would be good to know if the company is a franchise and therefore separately owned and operated from headquarters.

Reasons for Choosing D&B Finance Analytics: I was not here when they brought on the tool.

Vendor Response

By Dun & Bradstreet on April 17, 2024
Thank you so much for your kind words, Courtney! We are thrilled that you are enjoying your experience and I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!
Verified Reviewer
CREDIT ANALYST
Construction, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 11, 2024

"Vertically Integrated Manufacturing Company (wholesale)"

Overall: This is a great tool for any position involving credit and risk for customers. Easy to use and will benefit any organization looking to avoid bad debt.

Pros: Seeing other customers in our industry code that may have historically not performed as well as we can accept for terms.

Cons: Unfortunately, being in an oligopoly, we are the largest and main supplier for over 50% of a company's material. We may be the only company reporting information monthly.

Vendor Response

By Dun & Bradstreet on April 15, 2024
Thank you so much for your kind words! We are thrilled that you are enjoying your experience and I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!
Sherry S.
Accounts Payable and Receiveable Manager
Machinery, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 23, 2024

"Risk Managment"

Overall: Very happy with the experience overall. 99% of the time the information we need can quickly and easily be pulled for credit verification.

Pros: Our organization uses D&B for our credit review process and has for years. You'll find it's very easy to use and in addition to the credit reporting, the alerts and notifications of trends and changes are very helpful.

Cons: Reporting on global customers seems to be a bit limited.

Vendor Response

By Dun & Bradstreet on May 28, 2024
Thank you so much for your kind words, Sherry! We are thrilled that you are enjoying your experience and I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!
Gwen H.
Contract Administrator
Construction, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 23, 2024

"Great Risk Management Tool"

Pros: It is one of the risk management tools that we utilize to make comprehensive business decisions on companies we are currently or considering doing business with. the information provided is complete and easy to understand.

Cons: At times, it is challenging to locate the correct business when some have similar names or are listed under a parent company.

Vendor Response

By Dun & Bradstreet on May 28, 2024
Thank you so much for your kind words, Gwen! We are thrilled that you are enjoying your experience and I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!
Louis D.
Construction Speacialist
Banking, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 14, 2024

"Louis DeVito FNB"

Pros: I like the display page when you nlook at thre company profile

Cons: Sometimes the old pages need to be removed as it causes delays

Vendor Response

By Dun & Bradstreet on May 28, 2024
Thank you so much for your kind words, Louis! We are thrilled that you are enjoying your experience and I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!
Antoinette U.
Senior credit analyst
Oil & Energy, 5,001-10,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
July 25, 2023

"Dun & Bradsteet"

Overall: I have a great working relationship with all of my DNB contacts, it is easy to get them to help me with any issues that may arise.

Pros: It has been very helpful in keeping me up to date on high risk companies.

Cons: some of my data is not inline with S&P ratings, that I too use on a daily basisis.

Reasons for Choosing D&B Finance Analytics: One price for all reports I run, it was easier than dealing with being charged per report and reconci

Vendor Response

By Dun & Bradstreet on July 26, 2023
Thank you so much for your kind words, Antoinette! We're glad you're pleased with D&B Finance Analytics and that it's been beneficial to your company. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!
Lisa F.
Credit & Collections Manager
Plastics, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 27, 2023

"D&B usage"

Overall: It has been decent

Pros: Paydex & Trade lines. The comparison of other industries, payments, along with notation of anything unsatisfactory including collection accounts.

Cons: Financials are not always updated and Public Filings are sometimes very old.

Reasons for Choosing D&B Finance Analytics: the amount of trade tapes reported.

Vendor Response

By Dun & Bradstreet on July 14, 2023
Thank you so much for your kind words, Lisa! We're glad you're pleased with D&B Finance Analytics and that it's been beneficial to your company. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!
Jim S.
CFO
Computer Hardware, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
June 27, 2023

"REview from MBX"

Overall: it provides some payment information that is useful but does not provide the ability to predict or report

Pros: Paydex provides ability to see how our customers compare to each other in paying market on terms

Cons: predictive values are not being used due to limited information; credit recommendations are far too conservative for any value

Reasons for Choosing D&B Finance Analytics: primarily familiarity with product

Vendor Response

By Dun & Bradstreet on July 14, 2023
Thank you so much for your kind words, Jim! We're glad you're pleased with D&B Finance Analytics and that it's been beneficial to your company. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!
Aaron W.
Underwriter
Insurance, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
August 29, 2023

"Great Product"

Pros: I like being able to see the financial condition of a company at a glance

Cons: Sometimes the login to Finance Analytics can be slow or error out

Vendor Response

By Dun & Bradstreet on September 5, 2023
Thank you so much for your kind words, Aaron! We are thrilled that you are enjoying your experience, but we also understand some challenges you face. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!
Anthony M.
Collections Analyst
Transportation/Trucking/Railroad, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
5.0
Features
3.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 5, 2023

"Quick view of business/customer assessments"

Overall: Apart from the accounts that are missing data or not reporting any data, it provides me with what is needed to be more aware of certain business accounts and flag them on my end for high risk.

Pros: Allows me to gauge the risk of accounts and who to raise a red flag for.

Cons: Tends to be missing a lot of data for accounts.

Vendor Response

By Dun & Bradstreet on September 8, 2023
Thank you so much for your kind words, Anthony! We are thrilled that you are enjoying your experience, but we also understand some challenges you face. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!
Santiago R.
Credit analyst
Wholesale, 51-200 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
2.0
Features
4.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
August 29, 2023

"Misleading info"

Pros: I can customize the reports. Can find the companies

Cons: For big companies the scores are not useful.there is no credit information on the owners

Vendor Response

By Dun & Bradstreet on September 5, 2023
Thank you so much for your kind words, Santiago! I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!
Anthony B.
Associate Underwriter
Insurance, 1,001-5,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
August 29, 2023

"Solid Risk Analysis"

Pros: It's very easy to use, helps identify industry and risk analysis. Lets you export a pdf of the report.

Cons: A lot of times the SIC associated with the company isn't accurate

Vendor Response

By Dun & Bradstreet on September 5, 2023
Thank you so much for your kind words, Anthony! We are thrilled that you are enjoying your experience, but we also understand some challenges you face. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!
Mairi M.
Senior CSR
Plastics, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
August 23, 2023

"Great Tool Essential For Evaluating Future Customers"

Overall: Receive information instantaneously. Helpful as time is critical to providing an efficient service for our customers.

Pros: Straight forward to use and provides all the relevant information that we require as a company to make decisions.

Cons: I have no issues with D&B Finance Analytics

Reasons for Switching to D&B Finance Analytics: Became unified globally with other divisions of the company

Vendor Response

By Dun & Bradstreet on August 29, 2023
Thank you so much for your kind words, Mairi! We are thrilled that you are enjoying your experience, but we also understand some challenges you face. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!
Donna W.
Rater
Insurance, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Features
4.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
August 29, 2023

"Just pull reports for the underwriter "

Pros: When I look for a customer and find them easily.

Cons: When I have a hard time finding our customer.

Vendor Response

By Dun & Bradstreet on September 5, 2023
Thank you so much for your kind words, Donna! We are thrilled that you are enjoying your experience, but we also understand some challenges you face. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!
Chris G.
Credit Analyst
Banking, 1,001-5,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
August 29, 2023

"D&B Review"

Overall: Overall experience has been great. This is one of the best tools I have access to, and it really has helped in my work.

Pros: I like how consistent D&B is. It has made my life so much more efficient with finding financial statistics on Companies.

Cons: The only thing I think could be improved would be how long it takes to download a report into PDF form. It could be an issue on my side but sometimes it takes up to a minute for one pull.

Vendor Response

By Dun & Bradstreet on September 5, 2023
Thank you so much for your kind words, Chris! We are thrilled that you are enjoying your experience, but we also understand some challenges you face. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!
Erica L.
Director of Revenue Cycle Management
Medical Devices, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 14, 2024

"A RCM Analytics Must Have"

Overall: I use this site weekly if not daily. It helps me with deciphering credit limits and financial viability of prospective customers. It helps give me insight to risk for existing customers.

Pros: The level of detail available to get insights on a prospective customer's AR, detailed look at legal events, forecasting risk and viability.

Cons: I don't fully understand the viability rating scores but know I have resources available to help me better understand as time allows.

Vendor Response

By Dun & Bradstreet on May 28, 2024
Thank you so much for your kind words, Erica! We are thrilled that you are enjoying your experience and I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!
Leila K.
AR CREDIT MNGR
Computer Hardware, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
April 19, 2024

"D&B Review"

Overall: Over all experience is satisfactory. comparing with other products in the market, D&B usually provides the best results.

Pros: Gives a very good overall data that assist us with our credit decisions.

Cons: Expensive. It also is not specific to industry.

Vendor Response

By Dun & Bradstreet on April 29, 2024
Thank you so much for your kind words, Leila! We’re glad you’re pleased with D&B Finance Analytics, but we also understand some challenges you face. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!
Curtis T.
Assistant Controller
Consumer Goods, 51-200 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
4.0
Customer Service
1.0
Features
3.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
April 19, 2024

"Review of dnb"

Overall: The database is good, getting support is not.

Pros: The database is extensive. The reporting is organized.

Cons: Customer service was lacking. Simple requests can be misinterpreted and conflicting information is given.

Vendor Response

By Dun & Bradstreet on April 29, 2024
Thank you so much for your honest review, Curtis! We’re glad you’re pleased with D&B Finance Analytics, but we also understand some challenges you face. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!
Larry D.
Commercial Credit Analyst
Financial Services, 5,001-10,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
4.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 11, 2024

"Commercial Credit Analyst"

Overall: Good, for the most part the company is responsive to my requests.

Pros: Availability and response, our representative always responds in a timely manner.

Cons: As mentioned before need more space to explain investigation instructions.

Vendor Response

By Dun & Bradstreet on April 16, 2024
Thank you so much for your kind words, Larry! We are thrilled that you are enjoying your experience and I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!
CLIFF M. avatar
CLIFF M.
AVP BUSINESS INTELLIGENCE
Insurance, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
August 29, 2023

"Leverage financial Risk Analytics Daily"

Overall: Used daily as part of our firm risk evaluations

Pros: Gauge overall financial risk of a company

Cons: Analytics and risk definitions could be clearer

Reasons for Choosing D&B Finance Analytics: Part of overall D&B solution

Vendor Response

By Dun & Bradstreet on September 5, 2023
Thank you so much for your kind words, Cliff! We are thrilled that you are enjoying your experience, but we also understand some challenges you face. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!