--- title: "myBillBook Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about myBillBook Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more." source_url: "https://www.capterra.com/p/202732/FloBooks/" page_type: "product" language: "en" --- # myBillBook Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) myBillBook ## What is myBillBook? myBillBook is a cloud-based billing, inventory management, and accounting software specially designed for small and medium businesses in India. Both GST-registered and unregistered businesses can use myBillBook billing software to conduct their billing and accounting operations online. Generate GST/non-GST invoices, proforma invoices, quotations, delivery challans, purchase orders, e-invoices, eway bills and many other billing documents from the same software. Manage your inventory with features like batching, serialisation, barcode printing, low-stock alerts, and more. Track your accounts with functionalities like expense tracking, cash in bank & hand. Grow your business with the best invoicing software. Paid plans start from Rs.199 per month. ## What is myBillBook used for? [Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Accounting](https://www.capterra.com/accounting-software/) Top alternative Featured Overall rating Based on 52 user reviews Reviews sentiment Positive 88% Neutral 4% Negative 8% Starting price ₹199 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### myBillBook 4.5 (52) VS. [4.4 (3,329)](https://www.capterra.com/p/120109/Xero/reviews/) Starting Price ₹199 Flat Rate, Per Month Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (52) Ease Of Use 4.4 (26,641) Value For Money 4.4 (51) Value For Money 4.2 (20,480) Customer Service 4.5 (51) Customer Service 4.0 (20,738) ## myBillBook alternatives Highest Rated [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.0 (629)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/) Starting price $124.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/202732/FloBooks/alternatives/) ## FAQs about myBillBook Overview ### Which roles and teams benefit most from myBillBook? myBillBook is most used by business owners, founders, and executives who need fast control over billing, inventory, and cash flow. Finance and accounting teams use it to manage invoicing, GST compliance, and payment tracking, while managers and administrators rely on it to streamline daily sales operations and customer recordkeeping. Answer based on 52 reviews Overview ### What company size and industries is myBillBook built for? myBillBook is built primarily for small businesses, which account for 94% of reviewers, especially in wholesale at 12%, with retail and consumer goods each at 8%. It suits GST and non-GST businesses, including distributors, wholesalers, retailers, traders, and service-based companies, with limited midsize and enterprise use. Answer based on 52 reviews Features and Usability ### What are the key features of myBillBook? myBillBook includes core billing and invoicing features such as GST invoice creation, bill generation, quotes/estimates, payment tracking, recurring invoices, and payment reminders. Reviewers also highlight inventory management with stock alerts and barcode support, plus accounting and reporting tools like ledger, profit and loss, GSTR reports, and POS. Answer based on 37 reviews Integrations ### Which third-party tools and platforms does myBillBook integrate with? myBillBook integrates with SWIPE and TallyPrime. These third-party tools cover billing and accounting needs, giving users connections to two named platforms in the product ecosystem. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does myBillBook offer? myBillBook provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars cover product topics in a group format, and documentation offers written reference material for self-paced learning and feature lookup. Answer based on 2 reviews Getting Started and Support ### What customer support options does myBillBook offer, and how do users rate the experience? myBillBook offers email/help desk, FAQ/forum, phone support, and chat. Users often describe support as easy to access, immediate, and helpful for everyday billing needs. However, some report slow issue resolution, limited follow-up, disconnected calls, and frustration when bugs, app hangs, or updates reset settings. Answer based on 13 reviews Features and Usability ### How good is myBillBook for invoicing and billing? myBillBook makes everyday invoicing fast and easy for small retailers, pharmacies, and service businesses. It supports GST billing, payment tracking, reminders, partial payments, and mobile billing, though some users report calculation errors, invoice setting limits, crashes, and gaps in discount handling, offline billing, and payment adjustment workflows. Answer based on 37 reviews Features and Usability ### Is myBillBook easy to use for daily billing work? myBillBook keeps daily billing simple with a clean interface, quick invoice creation, easy stock tracking, and straightforward navigation. Small business owners often find it easy to learn and use, though some mention app hangs, reset settings after updates, and a few workflow areas that still need simpler setup. Answer based on 16 reviews Features and Usability ### How well does myBillBook handle business reporting? myBillBook gives small business teams clear sales, stock, GST, and profit reporting that supports routine decisions. Many users like the ready access to financial and inventory reports, while some want more accurate party and item logs, better JSON reporting, and improved compatibility with accounting tools like Tally. Answer based on 13 reviews ## Features AI summary Based on 16,388 Billing and Invoicing reviews Capterra data shows that buyers of billing and invoicing software rank the following features as their top priorities: - **Invoice Processing** (**53%** of reviewers rated this feature as critical) - **Invoice Creation** (**55%**) - **Quotes/Estimates** (**55%**) myBillBook supports all three features that reviewers rate most highly: **Invoice Processing**, **Invoice Creation**, and **Quotes/Estimates**. Together, these capabilities help businesses create invoices quickly, manage billing tasks more accurately, and prepare quotes before work begins, allowing teams to handle the full billing cycle with less manual effort and better financial control. Invoice Processing 4.3 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Creation, processing, verification, and execution of invoices till the payment is made Invoice Creation 4.6 (42) 71.43% of 42 reviewers that rated this feature as important or highly important Create invoices from scratch or have recurring invoices Quotes/Estimates 4.6 (19) 26.32% of 19 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Invoice History 4.7 (36) 47.22% of 36 reviewers that rated this feature as important or highly important Store and view prior invoices for each account/client Online Invoicing 4.7 (41) 53.66% of 41 reviewers that rated this feature as important or highly important Create, send, and view electronic invoices Billing & Invoicing 4.8 (36) 47.22% of 36 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers myBillBook 63 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounts Payable: Track money owed to a company's creditors/suppliers - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Note: Legal document used by sellers & buyers to adjust invoice values in case of wrong billing, damaged goods etc. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Encryption: Convert data into a code for security - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - General Ledger: Centralized accounting record which tracks all financial transactions - Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Online Invoicing: Create, send, and view electronic invoices - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail Management: Manage sales in retail stores - Retail POS: For retailers - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Stock Management: Manage the buying, selling, and holding of stocks - Supplier Management: Manage all supplier data and operations - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Warehouse Management: Manage and track operations and inventory within warehouses --- Get Advice We can help you find the software with the features you need. Features 4.4 (52) 4.4 Based on 52 reviews ## Pricing Value for money 4.4 (51) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/202732/FloBooks/pricing/) Silver ₹199.00 Flat Rate,Per Month Diamond Plan ₹291.00 Flat Rate,Per Month Platinum Plan ₹333.00 Flat Rate,Per Month Enterprise Plan ₹570.00 Flat Rate,One Time Value for money 4.4 (51) 4.4 Based on 51 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (51) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (51) 4.5 Based on 51 reviews ## User reviews Overall rating 4.5 Based on 52 reviews Filter by rating 5(35) 4(11) 3(2) 2(3) 1(1) Mentioned topic Sorted by most recent BM BILAL M. Owner Alternative Medicine ### "Fast, Easy, and Reliable " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 My experience with MyBillBook has been very positive. The app makes billing and inventory management simple and efficient. Creating invoices is quick, tracking stock is easy, and managing customer payments becomes much more organized. The user-friendly interface helps save time and reduces paperwork. Business reports provide valuable insights into sales and expenses, making it easier to make informed decisions. Overall, MyBillBook is a reliable solution for small businesses, pharmacies, and retail stores looking to streamline their daily operations and improve productivity. Pros Invoicing, best app for business Fast billing, inventory tracking, GST invoices, payment reminders, and detailed business reports—all in one easy-to-use app. Focus on your customers while MyBillBook manages your business operations efficiently. Cons Ease of use MyBillBook – One App for Billing, Inventory & Business Growth! Create invoices, track stock, manage payments, and stay GST compliant with ease. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 7, 2026 Hey Bilal! Thank you so much for your thoughtful review! 💙 It truly means a lot to know that myBillBook has made billing, inventory management, and payment tracking simpler for your business. We're especially happy to hear that the app is helping you save time, stay organized, and make better business decisions through our reports. Your encouraging words inspire our team to keep improving and delivering an even better experience. Thank you for choosing myBillBook and for being a valued part of our journey. Wishing you continued success in your business! 🚀 MA Mayank A. Founder Mechanical or Industrial Engineering ### "Great app for MSMEs and small businesses owners" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2026 Great, enhance team efficiency. Eassy to use, value for money, Immediate invoice generation on mobile gives your perfect mobility. Pros We are using since 2020-21, its easy to use. Immediate customer support, value for money, Comfortable invoicing. Can add team members easily. Cons Increasing Subscription fee simultaneously is pathetic.last time we have subscribed as per advice of advisor after watching the new item Scan the bills. Now billbook management is asking extra charge for this. Being an clients of initial time we are not expecting this. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 12, 2026 Hey Mayank! Thank you so much for being associated with myBillBook since 2020–21 and for sharing such detailed and honest feedback with us. We’re really happy to know that you find the application easy to use and valuable for invoicing, mobility, team management, and customer support. Your long-term support truly means a lot to us. We completely understand your concern regarding the Purchase OCR feature and the additional charges associated with it. Please be assured that we can certainly look into this concern for you and try to help in the best possible way. Could you kindly connect with us via email at support@flobiz.in along with your contact details? We’ll immediately arrange for someone from our team to reach out to you and assist you further regarding this concern. RM Ramesha M. Owner Arts and Crafts ### "Great invoicing application " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2026 9.5 out of 10.. of the above 2-3 minor changes are given then we can give 10 out of 10 rating to this app Pros Value for money World class customer support Ai assistance is superb and human support also very good Ease of use Financial reporting is good Inventory management is also good Team collaboration Invoicing and quotation is very easy Cons There are very very minor changes need to be done 1. While creating users , for inventory admin role we should have options to enable/disable product cost incoming rates .. this way employee don’t know what is the product incoming values 2. You have very useful website option , which is very good but you can offer two more additional features to be able to use it more practical A. Introduce sub category option B. In case if im applying discount on entire store items , this change is reflecting during the invoice but same not working for website users . Whatever the selling price - same value it shows during check out … you need to make that component universal like both places normal invoicing and website checkout times . C. Also if we apply some discount on products , in website below the particular product that discount value or percentage should be displayed for the practical experience Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 12, 2026 Hey Ramesha! Thank you so much for taking the time to share such a detailed and positive review with us. We truly appreciate your honest feedback and are really glad to know that you are having a good experience with features like invoicing, inventory management, reporting, AI assistance, and customer support. We also genuinely value the suggestions you shared regarding inventory role permissions and website-related improvements. Please be assured that we’ll certainly note these down with our team, and if possible, we would also like to suggest suitable alternatives or workarounds for your requirements. It would be really helpful if you could connect with us via email at support@flobiz.in so that our team can assist you further regarding these points in detail. RT Rishi T. Small Business Owner Accountant Accounting ### "Simple and Reliable Billing for Small Businesses" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 12, 2026 Overall, my experience with myBillBook has been positive. It’s simple to use and makes everyday tasks like invoicing and payment tracking easy and quick. It works well for basic business needs, especially for small businesses. However, it can feel a bit limited if you need more advanced accounting or detailed inventory features. Pros What I liked most about myBillBook is how simple and easy it is to use. Invoicing is quick, the interface is clean, and payment tracking is straightforward, which makes daily business tasks a lot less stressful. Cons What I liked least about myBillBook is that some advanced features feel a bit limited, and it may not fully meet the needs of businesses with more complex accounting or inventory requirements. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Manish S. Account Manager Cosmetics ### "Worst Billing Software" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 1.0 1.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 September 1, 2025 A billing software’s core job is accurate calculations—if it can’t compute correctly, it fails its primary purpose Pros I like the flexibility to edit and modify invoices from any device, which makes managing bills on the go very convenient. Cons They made repeated calculation errors that cost me thousands. While they acknowledged it was their fault—which is appreciated—there’s no resolution on who will compensate for the losses caused by their mistakes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 12, 2026 Hey Manish! Thank you for sharing your honest feedback with us. We’re glad to know that the flexibility of editing and managing invoices across devices has been helpful for your business operations. At the same time, we completely understand your concern regarding the calculation errors you experienced and the impact it has caused. We sincerely regret the inconvenience and frustration this situation may have created for you. We would genuinely like to look into this concern in a little more detail and understand what exactly happened so that we can assist you properly. Kindly connect with us via email at support@flobiz.in and share your contact details so that our team can look into this right away and assist you further. HA Hitesh A. CEO Apparel & Fashion ### "Worst experience ever !" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 6, 2025 Apart from the UI, nothing is being upto the mark. They don’t follow their SLA, they don’t have a courtesy to call their customer back to provide any updates. Everytime we have to call them and ask them for the updates. And sometimes, they disconnect the call, and never call back! In one line - If you don’t value your time, you can go ahead and opt for MyBillBook. Or if you value your time, please go for a well renowned software. Pros Using it since a year now, UI is a plus point due to which I bought this. But rest of the things are pretty messed up. Cons Apart from the UI, everything is messed up. They usually take around 3-4 months to resolve the issue. And they won’t give you any guarantees to resolve it. Pathetic experience, pathetic development team, who never resolve a bug on time. They never call on their own to provide any updates on the issue. When they push any update to their app, once we install it, all the settings will be reset. And every time we have to configure the settings. Worst experience ever!!! Alternatives considered [MARG ERP 9+](https://www.capterra.com/p/151832/Erp-Software-9/) Reasons for choosing myBillBook Just for the sake of the UI. Everything else is messed up! No timely support, pathetic development team. Not recommended at all! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 9, 2025 Hey Hitesh! we acknowledge the serious concerns you've raised regarding your experience with myBillBook. We take all user feedback extremely seriously and are committed to gaining a clearer understanding of the issues you've encountered. To help us thoroughly investigate what may have led to these difficulties and to ensure we can address your concerns as effectively and efficiently as possible, could you please share your contact details with us via email at support@flobiz.in? A member of our team will then be in touch promptly to look into this matter further. RC Ravindra C. Owner Business Supplies and Equipment ### "Poor Customer Service, Issue not resolved even after 15days and many follow-ups." 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 May 31, 2024 I made a wrong billing software selection by paying. Pros Not worrying about dissatisfactions & Loosing of Customers Cons Customer support & technical team are not capable of resolving issues. Support team will escape from the problems by saying temporary solutions like network issue & program coding. The teams are well trained for argument rather than understanding the needs or pain of the customer. No Solution will be provided technically. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PP Pradhyumam P. Owner Machinery ### "Its easy to work with myBillBook" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 March 9, 2023 Pros All the features are Amaze to work fluently. Cons All the datas likes Sales Purchase Stock Invoice report Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KB Komal B. Owner Food & Beverages ### "Not satisfied " 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 March 6, 2023 Average Pros I want so many changes in app,but no one help me out Cons So many features i am missing.invoice settings,credit notes pdf,debit note pdf, Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. UB Ujjwal B. Manager Wholesale ### "Good, with a potential to be great" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 9/10 March 6, 2023 Overall experience is decent but there are a few painpoints that need to be urgently looked at. This is a very good application and I appreciate what FloBiz is trying to do for the small business community. However, I cannot call it "great" yet because of these little issues that I mentioned above. Pros This software is easy to use and versatile. It follows regulations and continuously gets updated to ensure further ease of use for businesses. Since ours is a small business, this versatility enables us to ensure different departments operate seamlessly. The UI is also user-friendly and changes to the UI or software are tutorialised well if needed. It's a relatively reliable software with ease of contacting customer support as well. Cons Software compatibility between MBB and Tally could be improved. Some changes with respect to printing of duplicates and triplicates needs to be made and is a consistent point of concern with the application. There is also the issue of e-invoicing details appearing at the bottom of the invoice as opposed to the top. This format cannot be changed either. Additionally, most customer service executives behave like robots and are unable to provide solutions to most problems when contacted. The sales team and the technical team has a disconnect and when asking for a demo of any new feature (for example Tally Connect), the sales executive is not able to provide a proper demo. These silos need to be looked at. Lastly, the mobile application is very different from the web application and after repeatedly pointing these issues out, there is no resolution for the same. The desktop app is also always a beta version and has many issues, rendering it useless as a replacement for the web app. Alternatives considered [Vyapar](https://www.capterra.com/p/180579/Vyapar/) [KhataBook](https://www.capterra.com/p/197475/KhataBook/) Reasons for choosing myBillBook It enables cross-platform billing Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/202732/FloBooks/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [PayPal vs myBillBook](https://www.capterra.com/compare/202732-207944/FloBooks-vs-PayPal)