--- title: "ComplyKEY MailMeter Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ComplyKEY MailMeter Software - reviews, pricing plans, popular comparisons to other Email Archiving products and more." source_url: "https://www.capterra.com/p/202734/MailMeter/" page_type: "product" language: "en" --- # ComplyKEY MailMeter Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 18, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ComplyKEY MailMeter ## What is ComplyKEY MailMeter? MailMeter is an email archiving and compliance solution with an advanced investigative interface made specifically for organizations with over 100 employees that need to perform frequent in-depth searching and analysis for compliance, public records and eDiscovery on past email activity, and email messages and attachments. It offers group searching, tagging, export capabilities and much more. ## What is ComplyKEY MailMeter used for? [Email Archiving](https://www.capterra.com/email-archiving-software/)[Data Discovery](https://www.capterra.com/data-discovery-software/)[Electronic Discovery](https://www.capterra.com/electronic-discovery-software/) Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $4.5 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ComplyKEY MailMeter?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://complykey.com/&name=ComplyKEY MailMeter) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ComplyKEY MailMeter 4.7 (7) VS. [### Everlaw](https://www.capterra.com/p/137171/Everlaw/) [4.9 (87)](https://www.capterra.com/p/137171/Everlaw/reviews/) Starting Price $4.5 Per User, Per Month Starting Price $250 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (7) Ease Of Use 4.5 (87) Value For Money 4.9 (7) Value For Money 4.6 (62) Customer Service 4.9 (7) Customer Service 4.7 (74) ## ComplyKEY MailMeter alternatives Highest Rated [GoldFynch](https://www.capterra.com/p/219762/GoldFynch/) [5.0 (10)](https://www.capterra.com/p/219762/GoldFynch/#reviews) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Lexbe eDiscovery Platform](https://www.capterra.com/p/73529/Lexbe-eDiscovery-Platform/) [4.6 (60)](https://www.capterra.com/p/73529/Lexbe-eDiscovery-Platform/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Nextpoint](https://www.capterra.com/p/114099/Nextpoint/) [4.4 (234)](https://www.capterra.com/p/114099/Nextpoint/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [CloudNine](https://www.capterra.com/p/119899/CloudNine/) [4.8 (52)](https://www.capterra.com/p/119899/CloudNine/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/202734/MailMeter/alternatives/) ## FAQs about ComplyKEY MailMeter Overview ### What company size and specific industries is ComplyKEY MailMeter built for? ComplyKEY MailMeter is designed for organizations with 100 or more employees that need frequent in-depth email search and analysis for compliance, public records, and eDiscovery. It is best suited to businesses and institutions that manage large volumes of past email activity, messages, and attachments. Features and Usability ### What are the key features of ComplyKEY MailMeter? ComplyKEY MailMeter offers email management and email tracking, plus archiving and retention, audit trail, and compliance management. It also includes access controls/permissions, encryption, two-factor authentication, full text search, keyword search, reporting and analytics, policy management, and Microsoft Outlook integration for monitoring and eDiscovery. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does ComplyKEY MailMeter integrate with? ComplyKEY MailMeter integrates with Gmail, Microsoft 365, and Microsoft Outlook for email and productivity workflows. These native connections cover the core platforms listed in the catalog and support organizations that manage communications across Google and Microsoft environments. Getting Started and Support ### What training and onboarding options does ComplyKEY MailMeter offer? ComplyKEY MailMeter provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover scheduled product instruction, and documentation and videos offer self-paced reference materials for learning features and processes. Getting Started and Support ### What customer support options does ComplyKEY MailMeter offer? ComplyKEY MailMeter provides email/help desk, knowledge base, phone support, and chat. Without reviewer feedback on support, no user experience patterns can be confirmed, so the support setup can only be described as the listed channels rather than judged for response speed, helpfulness, or common frustrations. ## Features AI summary Based on 118 Email Archiving reviews Capterra reviewers highlight these as the features buyers value most when choosing email archiving software: - **Backup and Recovery** (**71%** of reviewers rated this feature as critical) - **Archiving & Retention** (**60%**) - **Automatic Backup** (**55%**) ComplyKEY MailMeter supports **Backup and Recovery** and **Archiving & Retention**, giving teams a way to restore important email data and keep records stored for compliance and reference. However, it does not offer **Automatic Backup**. Instead, it provides other relevant features that reviewers also rate highly, including **Secure Data Storage** (**59%**), **Email Management** (**55%**), and **Access Controls/Permissions** (**48%**). These features help businesses protect archived messages, organize email records, and control who can view sensitive information, allowing teams to manage retention and access with more confidence. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Audit Trail A record of all activities within the system, including user access, changes made, etc. Backup and Recovery Create backups and provide methods to recover deleted/lost data ComplyKEY MailMeter 38 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Retention Management: Manage/customize policies to organize data and determine where data should be stored or archived and for how long. - Data Visualization: Graphical representation of data - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Storage: Store and organize documents in a centralized system - eDiscovery: Finding, identifying and collecting information for legal proceedings - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Encryption: Convert data into a code for security - Filtering: Find & retrieve relevant data or documents - Full Text Extraction: Pull information from scanning entire documents - Full Text Search: Search for specific words or phrases within a document or database - Indexing: Compile and organize data into specific metrics - Keyword Search: Identify specific keywords in documents - Match & Merge: Looking at data from different sources and finding possible duplicates, or identical matches - Metadata Extraction: Retrieval of embedded metadata that is present within a file - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Policy Management: Create, manage, and track policies and procedures within an organization - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Storage Management: Store items for a designated period of time - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Protection: Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. Features 4.7 (7) 4.7 Based on 7 reviews ## Pricing Value for money 4.9 (7) Free Trial Basic $4.50 Per User,Per Month Value for money 4.9 (7) 4.9 Based on 7 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (7) 4.9 Based on 7 reviews ## User reviews Overall rating 4.7 Based on 7 reviews Filter by rating 5(5) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent VJ Vinay J. Head - Channel Development Information Technology and Services ### "Awesome Prodict for email Marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2022 Pros Easy to add and edit templates. personalised emails easily Cons Not able to attcah CSV. It will be more good if i could able to attcah any csv from my system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Colm C. IT Manager Legal Services ### "10+ year MailMeter user" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 9, 2020 Positive – ease of use and search criteria are excellent Pros Consolidation of features into a single pane Cons Some residual issues on updating search query indices Reasons for choosing ComplyKEY MailMeter Ease of use , low maintenance , affordable support contract Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 16, 2020 Thank you so much for sharing your experience. We are happy to know that you find MailMeter, Easy to Use and Low Maintenance Product. SD Sean D. Project Leader, Information Systems Government Administration ### "MailMeter Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2020 Overall experience has been very good. Huge benefit to us in managing our on-premise mailboxes and for assisting in Freedom of Information requests. Pros Has an archive of every email sent or received by our staff for the past 15 x years. Search functionality is very good. Cons Folder structures in mailboxes not reflected in searches though. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 18, 2020 Thank you so much for the stellar review! We love to hear from our customers and we are so happy that you have been with MailMeter for over 14 years. We look forward to many more years of providing you with 5-star service. NM Niall M. infrastructure manager Government Administration ### "Audit Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 12, 2020 From an audit capture perspective it has been very positive. Any queries are dealt with very efficiently Pros Peace of mind knowing that there is a record of all items that are received into the Department. Easy to find email that have been deleted Cons I would like to roll this out to users but it has been difficult to implement this. We don't use the product often enough to be expert in iits use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 18, 2020 Thank you for your review of MailMeter. We are happy to hear that MailMeter is providing you with peace of mind. If there is anything we can do to help improve your ease of use, please do not hesitate to reach out to us. MH Mike H. Managing Director Information Technology and Services ### "Great email archiving solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2020 Sales and installation process was easy. Any questions I have had have been answered quickly. Product exceeded my expectations. Pros MailMeter is a great product. It captures and indexes all email in real-time and makes it easy for me to search against them later. Cons I can't think of any negatives. It provides me with all the features I need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 18, 2020 Thanks so much for your review! We love to hear from our happy customers. RY Robert Y. Head of Information Systems & Technology Publishing ### "Excellent Mail Archiving Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2020 In my 10+ years of using Mailmeter (across 3 different organisations), it has helped me to solve lots of different issues at different times. These include: Data recovery where users had inadvertently deleted crucial emails Data recovery where a mail store had become corrupted Easily producing evidence for HR and Legal Investigations Easy response to GDPR DSAR Requests Pros This product is very easy to implement and run. It runs in the background and captures all emails that are sent to, from and in our organisation. When I need to perform an eDiscovery, the user interface is very intuitive and guides me through the process. The product is GDPR aware and fully configurable for Data Privacy. Cons I've used the product for over 10 years and previous versions had disparate modules that you had to move between. Often, I couldn't remember which module did which feature and this led to some inefficiency. In the most recent version we've installed, this issue has been resolved and all modules have been packaged into a single interface. Product use is now very straightforward. Reasons for choosing ComplyKEY MailMeter Mailmeter won for completeness of vision, ease of sales process, overall value for money and ease of implementation. Other products were too expensive, too difficult to implement and didn't have the feature set I was looking for. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 18, 2020 Thank you so much for the 5-star review! We are so happy to hear that you have been a happy customer for over 10 years. We look forward to working with you for many more years. MM Mitchell M. IT Manager Sports ### "MailMeter Email Archiving" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 23, 2020 MailMeter does what it's designed to do with excellent speed and indexing. Pros This is an easy and straight forward product to use with an intuitive interface and speedy search capability. Searching for an archived email amongst millions takes seconds. Cons If you have a choice I would go for the online hosted version rather than on premise. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 18, 2020 Thank you so much for sharing your experience with MailMeter. We have been thrilled to have you as a customer for over 13 years. Please do not hesitate to reach out to us if you need anything. [View all Reviews](https://www.capterra.com/p/202734/MailMeter/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.