Capterra Logo
Helping businesses choose better software since 1999
ComplyKEY MailMeter

Reviews of ComplyKEY MailMeter

4.7 (7)
Write a Review!
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

ComplyKEY MailMeter Reviews

Showing all 7 reviews
Overall
4.7
Ease of Use
4.4
Customer Service
4.9

About ComplyKEY MailMeter

Full Confidence Insight Into Your Email and File Data. Mitigate risk and easily satisfy all eDiscovery and Legal requests in a compliant and timely manner. MailMeter Email Archiving and Compliance Solution allows you to search through millions of emails and file data in seconds. MailMeters' advanced search interface and extremely fast response time enable you to quickly and easily respond to legal discovery requests. Learn more about ComplyKEY MailMeter

Showing Most Helpful

Showing 7 of 7 reviews

Sort by:
Robert Y.
Head of Information Systems & Technology
Publishing, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 6, 2020

"Excellent Mail Archiving Solution"

Overall: In my 10+ years of using Mailmeter (across 3 different organisations), it has helped me to solve lots of different issues at different times. These include: Data recovery where users had inadvertently deleted crucial emails Data recovery where a mail store had become corrupted Easily producing evidence for HR and Legal Investigations Easy response to GDPR DSAR Requests

Pros: This product is very easy to implement and run. It runs in the background and captures all emails that are sent to, from and in our organisation. When I need to perform an eDiscovery, the user interface is very intuitive and guides me through the process. The product is GDPR aware and fully configurable for Data Privacy.

Cons: I've used the product for over 10 years and previous versions had disparate modules that you had to move between. Often, I couldn't remember which module did which feature and this led to some inefficiency. In the most recent version we've installed, this issue has been resolved and all modules have been packaged into a single interface. Product use is now very straightforward.

Reasons for Choosing ComplyKEY MailMeter: Mailmeter won for completeness of vision, ease of sales process, overall value for money and ease of implementation. Other products were too expensive, too difficult to implement and didn't have the feature set I was looking for.

Vendor Response

By ComplyKEY on May 18, 2020
Thank you so much for the 5-star review! We are so happy to hear that you have been a happy customer for over 10 years. We look forward to working with you for many more years.
Sean D.
Project Leader, Information Systems
Government Administration, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 15, 2020

"MailMeter Review"

Overall: Overall experience has been very good. Huge benefit to us in managing our on-premise mailboxes and for assisting in Freedom of Information requests.

Pros: Has an archive of every email sent or received by our staff for the past 15 x years. Search functionality is very good.

Cons: Folder structures in mailboxes not reflected in searches though.

Vendor Response

By ComplyKEY on May 18, 2020
Thank you so much for the stellar review! We love to hear from our customers and we are so happy that you have been with MailMeter for over 14 years. We look forward to many more years of providing you with 5-star service.
Niall M.
infrastructure manager
Government Administration, 201-500 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 12, 2020

"Audit Tool"

Overall: From an audit capture perspective it has been very positive. Any queries are dealt with very efficiently

Pros: Peace of mind knowing that there is a record of all items that are received into the Department. Easy to find email that have been deleted

Cons: I would like to roll this out to users but it has been difficult to implement this. We don't use the product often enough to be expert in iits use

Vendor Response

By ComplyKEY on May 18, 2020
Thank you for your review of MailMeter. We are happy to hear that MailMeter is providing you with peace of mind. If there is anything we can do to help improve your ease of use, please do not hesitate to reach out to us.
Mitchell M.
IT Manager
Sports, 51-200 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 23, 2020

"MailMeter Email Archiving"

Overall: MailMeter does what it's designed to do with excellent speed and indexing.

Pros: This is an easy and straight forward product to use with an intuitive interface and speedy search capability. Searching for an archived email amongst millions takes seconds.

Cons: If you have a choice I would go for the online hosted version rather than on premise.

Vendor Response

By ComplyKEY on May 18, 2020
Thank you so much for sharing your experience with MailMeter. We have been thrilled to have you as a customer for over 13 years. Please do not hesitate to reach out to us if you need anything.
Mike H.
Managing Director
Information Technology and Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 11, 2020

"Great email archiving solution"

Overall: Sales and installation process was easy. Any questions I have had have been answered quickly. Product exceeded my expectations.

Pros: MailMeter is a great product. It captures and indexes all email in real-time and makes it easy for me to search against them later.

Cons: I can't think of any negatives. It provides me with all the features I need.

Vendor Response

By ComplyKEY on May 18, 2020
Thanks so much for your review! We love to hear from our happy customers.
Colm C.
IT Manager
Law Practice, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 9, 2020

"10+ year MailMeter user"

Overall: Positive – ease of use and search criteria are excellent

Pros: Consolidation of features into a single pane

Cons: Some residual issues on updating search query indices

Reasons for Choosing ComplyKEY MailMeter: Ease of use , low maintenance , affordable support contract

Vendor Response

By ComplyKEY on June 16, 2020
Thank you so much for sharing your experience. We are happy to know that you find MailMeter, Easy to Use and Low Maintenance Product.
Vinay J.
Head - Channel Development
Information Technology and Services, 11-50 employees
Used the software for: I used a free trial
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 22, 2022

"Awesome Prodict for email Marketing"

Pros: Easy to add and edit templates. personalised emails easily

Cons: Not able to attcah CSV. It will be more good if i could able to attcah any csv from my system.