--- title: "Avaya Spaces Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Avaya Spaces Software - reviews, pricing plans, popular comparisons to other Reservations products and more." source_url: "https://www.capterra.com/p/202737/Avaya-Spaces/" page_type: "product" language: "en" --- # Avaya Spaces Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Avaya Spaces ## What is Avaya Spaces? Avaya Spaces is a cloud-based team collaboration application for businesses that allows users to communicate and collaborate in one place. The software connects employees across chat, voice, video, file sharing, task management, and more with integrated notifications to continue conversations before, during, and after meetings. Key features include immersive video meetings for up to 1000 participants, integration with common business apps like Microsoft and Google, and AI capabilities like noise removal. ## What is Avaya Spaces used for? [Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[VoIP](https://www.capterra.com/voip-software/) Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $6 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Avaya Spaces?[Manage this product listing](https://www.g2.com/products/hotel-management-software/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Avaya Spaces 4.2 (5) VS. [### Bluescape](https://www.capterra.com/p/134105/Bluescape/) [4.3 (100)](https://www.capterra.com/p/134105/Bluescape/reviews/) Starting Price $6 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (5) Ease Of Use 3.8 (100) Value For Money 3.8 (4) Value For Money 4.1 (56) Customer Service 4.3 (4) Customer Service 4.3 (63) ## Avaya Spaces alternatives [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) [4.4 (11,531)](https://www.capterra.com/p/163332/GoToMeeting/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163332/GoToMeeting/) Highest Rated [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [Workplace from Meta](https://www.capterra.com/p/168669/Workplace/) [4.4 (1,351)](https://www.capterra.com/p/168669/Workplace/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168669/Workplace/) ## FAQs about Avaya Spaces Overview ### What company size and specific industries is Avaya Spaces built for? Avaya Spaces is designed for businesses of all sizes, from small teams to large enterprises, that need video conferencing and collaboration tools. It is not tied to a specific industry and can suit organizations across sectors that require employee meetings, screen sharing, file transfer, and team communication. Features and Usability ### What are the key features of Avaya Spaces? Avaya Spaces offers video conferencing, conferencing, messaging, live chat, and real-time chat for team communication. It also includes screen sharing, file sharing, presentation tools, recording, call recording, call routing, and host controls, plus access controls/permissions, single sign on, encryption, and third-party integrations. Integrations ### Which third-party tools and platforms does Avaya Spaces integrate with? Avaya Spaces integrates with Google Workspace and Slack. These integrations cover common collaboration and productivity workflows, connecting messaging, document sharing, and team communication tools in a single environment. Getting Started and Support ### What training and onboarding options does Avaya Spaces offer? Avaya Spaces provides live online sessions and videos to help teams get started. Live online training supports guided instruction with a trainer, while videos offer self-paced learning and repeatable reference for setup, feature walkthroughs, and basic use. Getting Started and Support ### What customer support options does Avaya Spaces offer? Avaya Spaces provides FAQ/forum access, a knowledge base, phone support, and 24/7 live rep assistance. Support is available through these channels for users who need guidance or troubleshooting. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 21,823 Reservations reviews Capterra reviewers highlight these as the features buyers value most when choosing collaboration software: - **Secure Data Storage** (**65%** of reviewers rated this feature as critical) - **Collaboration Tools** (**54%**) - **Document Storage** (**57%**) Avaya Spaces includes **Collaboration Tools**, but it does not offer **Secure Data Storage** or **Document Storage** among the top reviewer priorities. Instead, it provides other features that buyers also rate as important, including **Access Controls/Permissions** (**53%**), **Task Management** (**51%**), and **File Sharing** (**50%**). These capabilities help teams manage who can view content, keep work organized, and distribute files more easily, helping businesses coordinate day-to-day collaboration more effectively. Access Controls/Permissions 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems File Sharing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Activity Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Call Recording 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Avaya Spaces 35 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Authentication: Verify the identity of users/devices to enable secure access - Brand Management: The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Electronic Hand Raising: Participants can alert the host if they have a question when they are muted - Encryption: Convert data into a code for security - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Host Controls: Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc. - Live Chat: Ability to chat online in real time - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - On-Demand Webcasting: An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Presentation Tools: Share and present designs - Private Chat: Send messages to selected individual(s) from the entire audience - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Recording: Record live video calls to play later - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Screen Sharing: Digitally share screen view with others - Single Sign On: Allow users to access multiple services after entering their login credentials once - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two Way Audio & Video: Presenter can see and hear participants and vice versa. - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Unified Communications: Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration - Video Call Recording: Record and playback video calls - Video Conferencing: Connect with meeting participants remotely over video --- Get Advice We can help you find the software with the features you need. Features 4.4 (5) 4.4 Based on 5 reviews ## Pricing Value for money 3.8 (4) Free Trial Basic $6.00 Value for money 3.8 (4) 3.8 Based on 4 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (4) 4.3 Based on 4 reviews ## User reviews Overall rating 4.2 Based on 5 reviews Filter by rating 5(2) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent TA TROY A. Owner Insurance ### "Avaya review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 29, 2024 our overall experience is good right now Pros simple dashboard and metrics are provided Cons wish we were offered the full suite and access Switched from [Lightspeed](https://www.capterra.com/p/233553/Lightspeed/) we were forced to make the switch and did not have a choice Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Michael M. Sales Account Manager Information Technology and Services ### "Team Collaboration Made Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2023 It has made our life easier and no matter where an employee is located, we can keep track and in touch with them real-time. Pros We can easily allocate tasks for multiple project teams and tracking is easy. Calls are also a huge added advantage. Cons I cant seem to find anything to dislike about the program. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Kristina H. Processor Security and Investigations ### "Easy to use interface" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 10, 2023 Pros The interface is easy to use and labeled well. Cons System freezing was an issue, along with lagging. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Joao V. IT Analyst Transportation/Trucking/Railroad ### "An optimized platform for online meetings." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2021 Avaya Spaces is used by our IT department to hold virtual meetings both internally and with clients. With the COVID-19 pandemic, we started to work from home and Avaya Spaces helped us a lot in collaboration and keeping in touch and aligning activities and projects. Pros Avaya Spaces has helped to keep me always connected and in touch with my team and clients with online meetings. The software is very intuitive and user-friendly, easy to use. We use screen sharing features, files, chat to make presentations. Cons Avaya Spaces needs better documentation and develop more usage tutorials for more novice users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BG Bernard G. Consultant Computer Software ### "Excellent solution for Avaya legacy customers" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 July 12, 2020 I used Spaces and found it it was easy to use, but not as easy as other cloud solutions Pros This is a good solution if you prefer to use Avaya exclusively instead of using Zoom or Slack or other cloud solutions Cons This is a solution that has does appear to be widely used but does work according to recent feedback. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.