# Avaya Spaces Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Avaya Spaces Software - reviews, pricing plans, popular comparisons to other Collaboration products and more. Source: https://www.capterra.com/p/202737/Avaya-Spaces --- # Avaya Spaces Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Avaya Spaces ## What is Avaya Spaces? Avaya Spaces is a cloud-based team collaboration application for businesses that allows users to communicate and collaborate in one place. The software connects employees across chat, voice, video, file sharing, task management, and more with integrated notifications to continue conversations before, during, and after meetings. Key features include immersive video meetings for up to 1000 participants, integration with common business apps like Microsoft and Google, and AI capabilities like noise removal. ## What is Avaya Spaces used for? [Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $6 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Avaya Spaces?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.avaya.com&name=Avaya Spaces) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Avaya Spaces 4.2 (5) VS. [4.7 (24,100)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $6 per user, per month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (5) Ease Of Use 4.6 (22,655) Value For Money 3.8 (4) Value For Money 4.5 (15,228) Customer Service 4.3 (4) Customer Service 4.4 (13,491) ## Avaya Spaces alternatives [4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (1,895)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Bluescape](https://www.capterra.com/p/134105/Bluescape/) [4.3 (100)](https://www.capterra.com/p/134105/Bluescape/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134105/Bluescape/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Activity Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Call Recording 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Communication Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Avaya Spaces 35 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Verify the identity of users/devices to enable secure access The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Participants can alert the host if they have a question when they are muted Convert data into a code for security Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc. Ability to chat online in real time Manage the process of planning and scheduling meetings, including agenda creation Communicate using messages within the system Access software remotely via mobile devices An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Share and present designs Send messages to selected individual(s) from the entire audience Engage in direct, instant messaging with customers, users, etc. Record live video calls to play later Access work applications remotely, for when working away from the office and/or traveling Digitally share screen view with others Allow users to access multiple services after entering their login credentials once Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa. Presenter can see and hear participants and vice versa Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Record and playback video calls Connect with meeting participants remotely over video Get Advice We can help you find the software with the features you need. Features 4.4 (5) 4.4 Based on 5 reviews ## Pricing Value for money 3.8 (4) Free Trial Basic $6.00 Value for money 3.8 (4) 3.8 Based on 4 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (4) 4.3 Based on 4 reviews ## User reviews Overall rating 4.2 Based on 5 reviews Filter by rating 5(2) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent TA TROY A. Owner Insurance ### "Avaya review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 29, 2024 our overall experience is good right now Pros simple dashboard and metrics are provided Cons wish we were offered the full suite and access Switched from [Lightspeed](https://www.capterra.com/p/233553/Lightspeed/) we were forced to make the switch and did not have a choice Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Michael M. Sales Account Manager Information Technology and Services ### "Team Collaboration Made Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2023 It has made our life easier and no matter where an employee is located, we can keep track and in touch with them real-time. Pros We can easily allocate tasks for multiple project teams and tracking is easy. Calls are also a huge added advantage. Cons I cant seem to find anything to dislike about the program. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Kristina H. Processor Security and Investigations ### "Easy to use interface" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 10, 2023 Pros The interface is easy to use and labeled well. Cons System freezing was an issue, along with lagging. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Joao V. IT Analyst Transportation/Trucking/Railroad ### "An optimized platform for online meetings." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2021 Avaya Spaces is used by our IT department to hold virtual meetings both internally and with clients. With the COVID-19 pandemic, we started to work from home and Avaya Spaces helped us a lot in collaboration and keeping in touch and aligning activities and projects. Pros Avaya Spaces has helped to keep me always connected and in touch with my team and clients with online meetings. The software is very intuitive and user-friendly, easy to use. We use screen sharing features, files, chat to make presentations. Cons Avaya Spaces needs better documentation and develop more usage tutorials for more novice users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BG Bernard G. Consultant Computer Software ### "Excellent solution for Avaya legacy customers" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 July 12, 2020 I used Spaces and found it it was easy to use, but not as easy as other cloud solutions Pros This is a good solution if you prefer to use Avaya exclusively instead of using Zoom or Slack or other cloud solutions Cons This is a solution that has does appear to be widely used but does work according to recent feedback. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)