# Avaya Spaces Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Avaya Spaces Software - reviews, pricing plans, popular comparisons to other Collaboration products and more.

Source: https://www.capterra.com/p/202737/Avaya-Spaces/alternatives

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# 

 Avaya Spaces Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Avaya Spaces

## What is Avaya Spaces?

Avaya Spaces is a cloud-based team collaboration application for businesses that allows users to communicate and collaborate in one place. The software connects employees across chat, voice, video, file sharing, task management, and more with integrated notifications to continue conversations before, during, and after meetings. Key features include immersive video meetings for up to 1000 participants, integration with common business apps like Microsoft and Google, and AI capabilities like noise removal.

## What is Avaya Spaces used for?

[Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[VoIP](https://www.capterra.com/voip-software/)

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$6

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Avaya Spaces?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.avaya.com&name=Avaya Spaces)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Avaya Spaces

4.2 (5)

VS.

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$6

per user, per month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (5)

Ease Of Use

4.6 (100)

Value For Money

3.8 (4)

Value For Money

4.5 (56)

Customer Service

4.3 (4)

Customer Service

4.4 (63)

## Avaya Spaces alternatives

[4.6 (14,520)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[Bluescape](https://www.capterra.com/p/134105/Bluescape/)

[4.3 (100)](https://www.capterra.com/p/134105/Bluescape/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/134105/Bluescape/)

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

[4.4 (11,525)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/163332/GoToMeeting/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Activity Dashboard

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Call Recording

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Record the audio of phone conversations for quality assurance purposes

Communication Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Avaya Spaces 35 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Verify the identity of users/devices to enable secure access

The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Participants can alert the host if they have a question when they are muted

Convert data into a code for security

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc.

Ability to chat online in real time

Manage the process of planning and scheduling meetings, including agenda creation

Communicate using messages within the system

Access software remotely via mobile devices

An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Share and present designs

Send messages to selected individual(s) from the entire audience

Engage in direct, instant messaging with customers, users, etc.

Record live video calls to play later

Access work applications remotely, for when working away from the office and/or traveling

Digitally share screen view with others

Allow users to access multiple services after entering their login credentials once

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Presenter can see and hear participants and vice versa.

Presenter can see and hear participants and vice versa

Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration

Record and playback video calls

Connect with meeting participants remotely over video

Get Advice

We can help you find the software with the features you need.

Features

4.4 (5)

4.4

Based on 5 reviews

## Pricing

Value for money

3.8 (4)

Free Trial

Basic

$6.00

Value for money

3.8 (4)

3.8

Based on 4 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (4)

4.3

Based on 4 reviews

## User reviews

Overall rating

4.2

Based on 5 reviews

Filter by rating

5(2)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

TA

TROY A.

Owner

Insurance

### "Avaya review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 29, 2024

our overall experience is good right now

Pros

simple dashboard and metrics are provided

Cons

wish we were offered the full suite and access

Switched from

[Lightspeed](https://www.capterra.com/p/233553/Lightspeed/)

we were forced to make the switch and did not have a choice

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Michael M.

Sales Account Manager

Information Technology and Services

### "Team Collaboration Made Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 13, 2023

It has made our life easier and no matter where an employee is located, we can keep track and in touch with them real-time.

Pros

We can easily allocate tasks for multiple project teams and tracking is easy. Calls are also a huge added advantage.

Cons

I cant seem to find anything to dislike about the program.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KH

Kristina H.

Processor

Security and Investigations

### "Easy to use interface"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 10, 2023

Pros

The interface is easy to use and labeled well.

Cons

System freezing was an issue, along with lagging.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Joao V.

IT Analyst

Transportation/Trucking/Railroad

### "An optimized platform for online meetings."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 26, 2021

Avaya Spaces is used by our IT department to hold virtual meetings both internally and with clients. With the COVID-19 pandemic, we started to work from home and Avaya Spaces helped us a lot in collaboration and keeping in touch and aligning activities and projects.

Pros

Avaya Spaces has helped to keep me always connected and in touch with my team and clients with online meetings. The software is very intuitive and user-friendly, easy to use. We use screen sharing features, files, chat to make presentations.

Cons

Avaya Spaces needs better documentation and develop more usage tutorials for more novice users.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BG

Bernard G.

Consultant

Computer Software

### "Excellent solution for Avaya legacy customers"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

1/10

July 12, 2020

I used Spaces and found it it was easy to use, but not as easy as other cloud solutions

Pros

This is a good solution if you prefer to use Avaya exclusively instead of using Zoom or Slack or other cloud solutions

Cons

This is a solution that has does appear to be widely used but does work according to recent feedback.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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