# Shiftlab Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Shiftlab Software - reviews, pricing plans, popular comparisons to other Scheduling products and more. Source: https://www.capterra.com/p/202771/Shiftlab --- # Shiftlab Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Shiftlab ## What is Shiftlab? Shiftlab is an employee scheduling as well as time and attendance solution designed for retailers. The AI-driven platform helps teams factor in sales and traffic data, identify top-performing store associates and place teams in prime shifts. ## What is Shiftlab used for? [Scheduling](https://www.capterra.com/scheduling-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/)[Time Clock](https://www.capterra.com/time-clock-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $7.95 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shiftlab?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.myshiftlab.com&name=Shiftlab) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shiftlab 4.8 (4) VS. [4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $7.95 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.7 (4,090) Value For Money 5.0 (4) Value For Money 4.5 (2,861) Customer Service 5.0 (4) Customer Service 4.6 (2,550) ## Shiftlab alternatives [4.6 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (1,298)](https://www.capterra.com/p/121248/When-I-Work/reviews/) Starting price $2.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (466)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about Shiftlab Overview ### What company size and specific industries is Shiftlab built for? Shiftlab is designed for retail businesses operating across multiple locations. It is best suited for companies that need to manage scheduling and workforce coordination across stores, rather than single-site operations, and it serves organizations in the retail sector with multi-location staffing needs. Features and Usability ### What are the key features of Shiftlab? Shiftlab offers employee scheduling and real-time scheduling with availability management, shift swapping, and automated scheduling. It also includes time and attendance tools such as attendance tracking, employee time tracking, timesheet management, and biometric recognition, plus compliance tracking, labor forecasting, reporting and analytics, and mobile access. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does Shiftlab integrate with? Shiftlab integrates with 8 third-party platforms for workforce and payroll operations, including ADP Workforce Now, Paycor, Paylocity, UKG Pro, Workday HCM, When I Work, RQ Retail Management, and Rebiz. These catalog integrations cover HR, scheduling, and retail management systems. Getting Started and Support ### What training and onboarding options does Shiftlab offer? Shiftlab provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions and webinars offer guided group learning, and documentation gives written reference material for setup and feature review. Getting Started and Support ### What customer support options does Shiftlab offer? Shiftlab provides a knowledge base, phone support, and chat. These channels give users direct help and self-service guidance for common questions, setup steps, and account issues. No reviewer feedback about support quality, response times, or helpfulness is available in the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Employee Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Mobile Access 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Reporting/Analytics 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Time & Attendance 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage employee's work hours to improve payroll accuracy Time Off Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage employee time-off, vacation, and sick leave requests Timesheet Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task Shiftlab 33 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Facial or other physical recognition to confirm identity Track and manage schedules and meetings via an integrated calendar Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Track and measure time worked for employees Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Predict labor requirements based on past and present data/trends Access software remotely via mobile devices Manage and support multiple locations Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Notifications that are delivered to users as soon as an event occurs Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Allocate and manage resources, such as employees, equipment, facilities, and other assets Online portal through which end users can access the system, manage tasks, or obtain information Managing and trading shift details between employees Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Track and manage employee time-off, vacation, and sick leave requests Tools that allow employees to request/schedule time off Track the amount of time spent on a job or task Get Advice We can help you find the software with the features you need. Features 5.0 (4) 5.0 Based on 4 reviews ## Pricing Value for money 5.0 (4) Free Trial Basic $7.95 Per User,Per Month Value for money 5.0 (4) 5.0 Based on 4 reviews ## Integrations [ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[ Paylocity](https://www.capterra.com/p/86714/WebPay/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ When I Work](https://www.capterra.com/p/121248/When-I-Work/)[ UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[ RQ Retail Management](https://www.capterra.com/p/15866/RQ/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LY Loganne Y. Ultrasound Technologist Hospital & Health Care ### "Shiftlab 2025" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 25, 2025 Pros Shiftlab is very modern and always evolving to better its technology and allow for shift scheduling in a more ideal manner. Cons Shiftlab seems to always be making changes which is a positive but can involve more training for employees. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User VP of Marketing Retail ### "An amazing scheduling tool that helps us save costs and operate more efficiently." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 9, 2025 The team is amazing, and the product is on another level compared to what we used before. Our staff love it, and we’ve been able to reduce inefficiencies in scheduling, which has also improved the customer experience. Pros Shiftlab is easy to use, fast, offers a nice UI and is easy to use on mobile. I like the AI forecast feature. It helps us plan the staff each day and during holidays. Cons They are specialize on one thing really well so you'll need to integrate with the payroll or other tool to manage the workforce still. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 9, 2025 Thank you so much for your kind review, and thank you for being part of the Shiftlab community! JP Joseph P. CTO Food & Beverages ### "Game changer for efficient scheduling " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2025 My overall experience with Shiftlab has been very positive. It has significantly streamlined our scheduling process, making it less time-consuming and more efficient. Staff find it easy to use for checking their shifts and requesting time off. It's a reliable tool that has improved our operational flow. Pros Shiftlab's intuitive interface makes scheduling a breeze. I particularly appreciate the drag-and-drop functionality for assigning shifts, which saves a lot of time. The ability to easily communicate with staff through the platform is also a huge plus, reducing miscommunications about schedules. Cons While generally excellent, I found that the mobile app could sometimes be a bit slow to load, especially when dealing with larger schedules or poor network connections. A few more customization options for notification preferences would also be beneficial. Alternatives considered [Deputy](https://www.capterra.com/p/167811/Deputy/) [Homebase](https://www.capterra.com/p/153076/Homebase/) Reasons for choosing Shiftlab We saw a demo at a trade show and it seemed like something that would work for us to implement Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NB Nicholas B. Sales Manager Retail ### "Shiftlab, current user/manager " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2025 I use this daily, and also schedule myself, and my employees. Pros Being able to view time cards, every employee, & store number, and being able to clock in and out. Cons Not being able to clock in/out from a browser. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.