# Shiftlab Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Shiftlab Software - reviews, pricing plans, popular comparisons to other Scheduling products and more.

Source: https://www.capterra.com/p/202771/Shiftlab

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# 

 Shiftlab Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Shiftlab

## What is Shiftlab?

Shiftlab is an employee scheduling as well as time and attendance solution designed for retailers. The AI-driven platform helps teams factor in sales and traffic data, identify top-performing store associates and place teams in prime shifts.

## What is Shiftlab used for?

[Scheduling](https://www.capterra.com/scheduling-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/)[Time Clock](https://www.capterra.com/time-clock-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$7.95

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Shiftlab?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.myshiftlab.com&name=Shiftlab)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Shiftlab

4.8 (4)

VS.

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$7.95

Per User, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (4)

Ease Of Use

4.7 (9,233)

Value For Money

5.0 (4)

Value For Money

4.5 (6,903)

Customer Service

5.0 (4)

Customer Service

4.6 (6,202)

## Shiftlab alternatives

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Highest Rated

[4.8 (1,632)](https://www.capterra.com/p/156992/Jibble/reviews/)

Starting price

Contact vendor for pricing

[4.6 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting price

Contact vendor for pricing

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Employee Management

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

Mobile Access

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Reporting/Analytics

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Time & Attendance

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and manage employee's work hours to improve payroll accuracy

Time Off Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and manage employee time-off, vacation, and sick leave requests

Timesheet Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track the amount of time spent on a job or task

Shiftlab 33 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Facial or other physical recognition to confirm identity

Track and manage schedules and meetings via an integrated calendar

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Track employee schedules, availability, and performance across projects and tasks

Assign working shifts or tasks to employees based on their availability

Track and measure time worked for employees

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Predict labor requirements based on past and present data/trends

Access software remotely via mobile devices

Manage and support multiple locations

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Notifications that are delivered to users as soon as an event occurs

Based on availability, instantly confirm or deny a request when a new booking is made

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Allocate and manage resources, such as employees, equipment, facilities, and other assets

Online portal through which end users can access the system, manage tasks, or obtain information

Managing and trading shift details between employees

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Track and manage employee time-off, vacation, and sick leave requests

Tools that allow employees to request/schedule time off

Track the amount of time spent on a job or task

Get Advice

We can help you find the software with the features you need.

Features

5.0 (4)

5.0

Based on 4 reviews

## Pricing

Value for money

5.0 (4)

Free Trial

Basic

$7.95

Per User,Per Month

Value for money

5.0 (4)

5.0

Based on 4 reviews

## Integrations

[

ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[

Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[

Paylocity](https://www.capterra.com/p/86714/WebPay/)[

Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[

When I Work](https://www.capterra.com/p/121248/When-I-Work/)[

UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[

RQ Retail Management](https://www.capterra.com/p/15866/RQ/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (4)

5.0

Based on 4 reviews

## User reviews

Overall rating

4.8

Based on 4 reviews

Filter by rating

5(3)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LY

Loganne Y.

Ultrasound Technologist

Hospital & Health Care

### "Shiftlab 2025"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 25, 2025

Pros

Shiftlab is very modern and always evolving to better its technology and allow for shift scheduling in a more ideal manner.

Cons

Shiftlab seems to always be making changes which is a positive but can involve more training for employees.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

VP of Marketing

Retail

### "An amazing scheduling tool that helps us save costs and operate more efficiently."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 9, 2025

The team is amazing, and the product is on another level compared to what we used before. Our staff love it, and we’ve been able to reduce inefficiencies in scheduling, which has also improved the customer experience.

Pros

Shiftlab is easy to use, fast, offers a nice UI and is easy to use on mobile. I like the AI forecast feature. It helps us plan the staff each day and during holidays.

Cons

They are specialize on one thing really well so you'll need to integrate with the payroll or other tool to manage the workforce still.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 9, 2025

Thank you so much for your kind review, and thank you for being part of the Shiftlab community!

JP

Joseph P.

CTO

Food & Beverages

### "Game changer for efficient scheduling "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 21, 2025

My overall experience with Shiftlab has been very positive. It has significantly streamlined our scheduling process, making it less time-consuming and more efficient. Staff find it easy to use for checking their shifts and requesting time off. It's a reliable tool that has improved our operational flow.

Pros

Shiftlab's intuitive interface makes scheduling a breeze. I particularly appreciate the drag-and-drop functionality for assigning shifts, which saves a lot of time. The ability to easily communicate with staff through the platform is also a huge plus, reducing miscommunications about schedules.

Cons

While generally excellent, I found that the mobile app could sometimes be a bit slow to load, especially when dealing with larger schedules or poor network connections. A few more customization options for notification preferences would also be beneficial.

Alternatives considered

[Deputy](https://www.capterra.com/p/167811/Deputy/)

[Homebase](https://www.capterra.com/p/153076/Homebase/)

Reasons for choosing Shiftlab

We saw a demo at a trade show and it seemed like something that would work for us to implement

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NB

Nicholas B.

Sales Manager

Retail

### "Shiftlab, current user/manager "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 5, 2025

I use this daily, and also schedule myself, and my employees.

Pros

Being able to view time cards, every employee, & store number, and being able to clock in and out.

Cons

Not being able to clock in/out from a browser.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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