# Socialinsider Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Socialinsider Software - reviews, pricing plans, popular comparisons to other Social Media Analytics Tools products and more. Source: https://www.capterra.com/p/202776/Socialinsider --- # Socialinsider Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Socialinsider ## What is Socialinsider? Socialinsider is a social media competitive benchmarking, analytics and reporting tool. We support all major social media networks: Facebook, Instagram, Twitter, Linkedin, YouTube and TikTok. With Socialinsider you can save time and impress clients with data they haven't seen before by comparing their efforts with the efforts of their competitors. ## What is Socialinsider used for? [Social Media Analytics Tools](https://www.capterra.com/social-media-analytics-tools-software/) Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Socialinsider?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.socialinsider.io&name=Socialinsider) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Socialinsider 4.9 (18) VS. [### Vista Social](https://www.capterra.com/p/239366/Vista-Social/) [4.9 (890)](https://www.capterra.com/p/239366/Vista-Social/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $79 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (18) Ease Of Use 4.9 (890) Value For Money 4.8 (16) Value For Money 4.8 (812) Customer Service 4.8 (18) Customer Service 4.8 (774) ## Socialinsider alternatives [Vidtechy](https://www.capterra.com/p/265048/Vidtechy/) [4.9 (40)](https://www.capterra.com/p/265048/Vidtechy/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/265048/Vidtechy/) [Predis.ai](https://www.capterra.com/p/231932/Predisai/) [4.7 (186)](https://www.capterra.com/p/231932/Predisai/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/231932/Predisai/) [Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/) [4.7 (3,403)](https://www.capterra.com/p/159351/Zoho-Social/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159351/Zoho-Social/) [Publer](https://www.capterra.com/p/177145/Publer/) [4.8 (911)](https://www.capterra.com/p/177145/Publer/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177145/Publer/) [View all alternatives](https://www.capterra.com/p/202776/Socialinsider/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Campaign Analytics 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Track and interpret campaign performance metrics Competitor Monitoring 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Track activity of your competitors Dashboard 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Engagement Tracking 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product Multi-Channel Data Collection 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Collect information from multiple sources Performance Metrics 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Socialinsider 9 features Application programming interface that allows for integration with other systems/databases Compare key metrics for the business against prominent players in the industry Track and interpret campaign performance metrics Track activity of your competitors Assembly of graphs and charts for visualizing and tracking statistics/metrics Tracks metrics that provide insight into how a user interacts with any interface or product Collect information from multiple sources A set of indicators that tracks the performance of networks, applications, systems, teams, etc. View and track pertinent metrics to find patterns and gain insights from data Get Advice We can help you find the software with the features you need. Features 4.8 (18) 4.8 Based on 18 reviews ## Pricing Value for money 4.8 (16) Free Trial [View pricing plan details](https://www.capterra.com/p/202776/Socialinsider/pricing/) Social Media Manager $99.00 Flat Rate,Per Month It includes: - 1 User - 6 Months of Posts History - Analytics for 20 Social Profiles - Live Support in Less Than 12 Hours - Social Media Benchmarks - Social Reports Agency $199.00 Flat Rate,Per Month It includes: - 12 Months of Posts History - 5 Users - Analytics for 20 Social Profiles - Customisable Reports - Live Support in Less Than 6 Hours - Social Media Benchmarks - Social Reports Value for money 4.8 (16) 4.8 Based on 16 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (18) 4.8 Based on 18 reviews ## User reviews Overall rating 4.9 Based on 18 reviews Filter by rating 5(17) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Andreea U. Copywriter Marketing and Advertising ### "Great tool for detailed insights into social media" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 29, 2022 Time-saving social media analytics tool that offers valuable data about my brand's performance and my competitors. Pros The tool is very easy to use and the automated reports are a lifesaver. Also, I received exceptional customer support through chat that not only answered my questions but also gave me additional guidance to help me develop my strategies more effectively. Cons There are no downsides to using Socialinsider. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Christiana S. Social Media Manager Apparel & Fashion ### "Perfect tool to get all the metrics you want!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2022 A source for complete & honest information, specially for competitor analytics on social media. Pros User-friendly interface, easy to use & download reports in whichever format you wish. Possibility of scheduling the reports to download. Benchmarking. Cons All works great, no dislikes at the moment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Web analyst Marketing and Advertising ### "Decent tool but bad choice" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 June 23, 2022 I bought Socialinsider by a lifetime deal, so maybe I shouldn't complain, but to be honest - if I had to use it for work, I'd choose Sotrender or anything else. It leaves you with a thought that you're not closer to understand what's happening with your social media channels. Pros It shows info about social media profiles - yours and your competition. Cons It's messy, its metrics are not clear, you can't configure dashboards. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Content Writer Marketing and Advertising ### "Socialinsider Analytics Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 19, 2022 My experience with Socialinsider is great. Their team is friendly, responsive, and open to suggestions. Pros Socialinsider is super easy to use and shows all the data I need to know not only about the brands I manage, but also about the competitors. Cons The tool works perfectly and there are no downsides. Highly recommend! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PV Peter V. General Manager Photography ### "Amazing reporting and insights" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2022 It's an easy tool to measure & compare marketing campaigns or to quickly check how well specific content is performing. Pros Easy to use fully automated reporting, great support. Cons Socialinsider has been evolving very well in the last years, thanks to user feedback, so no dislikes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IC Ion C. Founder Computer Software ### "Loving this analytics tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2020 As a whole, SocialInsider is the most intuitive reporting and insights platform – we really appreciate the data accuracy and the minimal and easy to understand design of the pie charts. That we can see both our own channels and competitors’ channels in one place. And these are even marked as Own and we can categorize them by projects. Pros Beyond the comprehensive analytics features that automatically show engagement rates and engagement by day for most platforms, the customer service is fantastic, quick to reply and sensitive to our needs. I think that Socialinsider is the most comprehensive social media analytics that I have ever used. Cons More Facebook video insights would be nice… Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DL Dorra L. Director Marketing and Advertising ### "A great tool for optimized client reporting!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 24, 2020 Before using Socialinsider, we were not able to have a platform allowing us to have consolidated reporting for our clients and their competitors. With Socialinsider we are able to reduce the time spent on reporting allowing our Social Media Managers to spend more time on providing added value to our clients. Pros The best thing about Social Insider is regrouping all information and analytics allowing us to monitor the performances of the campaign in one tool. Cons We would love to see Pinterest reporting added to the software. Reasons for choosing Socialinsider Socialinsider was the best option taking into consideration the cost and the requirements. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Vlad C. International Business Member Marketing and Advertising ### "Socialinsider is a great tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 3, 2020 I've been with socialinsider from their launch. They've been constantly developing and improving the tool. Their team is very nice and responsive to suggestions. Keep it up, guys! Pros Socialinsider has a good looking UI that features all the important metrics one would want to analyze his own social metrics or his competitors. It really does save a lot of time and offers a bigger, clearer picture. Cons At first, I wanted a Youtube and LinkedIn integration, which they didn't have. But now they have introduced it as well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Andra Mihaela C. Senior Marketing Manager Information Services ### "Great app, great customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2020 I would recommend Socialinsider, and I did, to other friends in agencies because it’s a very useful tool. It saves a lot of time at the end of the month when you have to send out the client reports. Also, much easier with the automatic reports Pros Liked the fact that we exported a huge amount of reports with very little work. Also, we had some history posts requirements to get really old posts and they helped us fill those data gaps. By the evening they did the magic and the data was there with no additional costs. The app itself is very straightforward - after the setup, you just go, click download the reports (or setup automated reports) and you're done Cons In my opinion, parts of the reports go into too much detail and do not need that. Alternatives considered [quintly](https://www.capterra.com/p/136178/quintly/) Reasons for choosing Socialinsider The price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Georgeta D. Director Finance Automotive ### "Awesome team, i like this app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2020 Socialinsider is a great app for creating reports and reporting to your clients about their activity and benchmarking with the competition Pros I'd say the automated reports were the thing where Socialinsider helped us the most After a time setting the profiles up, the team was up and going and we got the value for money in no time. Their customer care team was really helpful and they did an onboarding meeting with the whole team to get us all up and running - this was really helpful! Cons The ppt reports have image charts, i’d love it if they were native so they'd be editable Alternatives considered [Buffer](https://www.capterra.com/p/143492/Buffer/) Reasons for choosing Socialinsider Cost and friendly team Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/202776/Socialinsider/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)