--- title: "Socialinsider Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Socialinsider Software - reviews, pricing plans, popular comparisons to other Social Media Analytics Tools products and more." source_url: "https://www.capterra.com/p/202776/Socialinsider/" page_type: "product" language: "en" publication_date: "2026-09-30" --- # Socialinsider Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Socialinsider ## What is Socialinsider? Socialinsider is a social media competitive benchmarking, analytics and reporting tool. We support all major social media networks: Facebook, Instagram, Twitter, Linkedin, YouTube and TikTok. With Socialinsider you can save time and impress clients with data they haven't seen before by comparing their efforts with the efforts of their competitors. ## What is Socialinsider used for? [Social Media Analytics Tools](https://www.capterra.com/social-media-analytics-tools-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Socialinsider?[Manage this product listing](https://www.g2.com/products/socialinsider/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Socialinsider 4.9 (18) VS. [4.9 (162)](https://www.capterra.com/p/166130/Cloud-Campaign/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (18) Ease Of Use 4.8 (969) Value For Money 4.8 (16) Value For Money 4.9 (891) Customer Service 4.8 (18) Customer Service 4.9 (853) ## Socialinsider alternatives [4.9 (125)](https://www.capterra.com/p/173036/YouScan/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (6,262)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [Vista Social](https://www.capterra.com/p/239366/Vista-Social/) [4.9 (969)](https://www.capterra.com/p/239366/Vista-Social/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/239366/Vista-Social/) [Vidtechy](https://www.capterra.com/p/265048/Vidtechy/) [4.9 (40)](https://www.capterra.com/p/265048/Vidtechy/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/265048/Vidtechy/) [View all alternatives](https://www.capterra.com/p/202776/Socialinsider/alternatives/) ## FAQs about Socialinsider Overview ### Which roles and teams benefit most from Socialinsider? Socialinsider is most used by social media managers, marketing managers, content writers, and copywriters who track campaign performance, compare competitors, and refine content plans. Product managers, web analysts, and business leaders use reporting data to assess audience engagement, inform channel decisions, and communicate social results to clients or internal stakeholders. Answer based on 18 reviews Overview ### What company size and specific industries is Socialinsider built for? Socialinsider is designed for enterprises, agencies, and social media managers that need reporting support and competitive research for better social media strategy. It is best suited to larger organizations and service firms that manage social channels and track performance across multiple accounts. Features and Usability ### What are the key features of Socialinsider? Socialinsider offers benchmarking, competitor monitoring, campaign analytics, engagement tracking, and performance metrics. It also includes multi-channel data collection, a dashboard for consolidating results, reporting and analytics, and an API for connecting data across systems. Pricing ### How much does it cost and what fees or limitations are included? Socialinsider starts at $99 per month for the Social Media Manager plan, billed monthly, with a free trial available. It includes 1 user, 6 months of post history, analytics for 20 social profiles, social media benchmarks, and social reports. The Agency plan costs $199 per month. Getting Started and Support ### What training and onboarding options does Socialinsider offer? Socialinsider provides live online training, webinars, and documentation to help teams get started. Live online sessions support guided setup and direct instruction, webinars cover product topics in a group format, and documentation offers written reference material for self-paced learning and feature lookup. Getting Started and Support ### What customer support options does Socialinsider offer? Socialinsider provides chat support for customer questions and account help. No reviewer feedback about support quality is available here, so the support experience cannot be characterized beyond the listed channel. ## Features AI summary Based on 2,231 Social Media Analytics Tools reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating Social Media Analytics Tools: - **Calendar Management** (**52%** of reviewers rated this feature as critical) - **Social Media Integration** (**55%**) - **Content Management** (**43%**) Socialinsider focuses on other capabilities that reviewers also rate as important, including **Reporting/Analytics** (**42%**) and **Engagement Tracking** (**39%**). Together, these features give teams clearer visibility into campaign performance, audience interactions, and content results, helping businesses make better social media decisions and track what is driving engagement. Reporting/Analytics 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Engagement Tracking 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product Campaign Analytics 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Track and interpret campaign performance metrics Competitor Monitoring 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Track activity of your competitors Dashboard 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Multi-Channel Data Collection 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Collect information from multiple sources Socialinsider 9 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Benchmarking: Compare key metrics for the business against prominent players in the industry - Campaign Analytics: Track and interpret campaign performance metrics - Competitor Monitoring: Track activity of your competitors - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Multi-Channel Data Collection: Collect information from multiple sources - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data --- Get Advice We can help you find the software with the features you need. Features 4.8 (18) 4.8 Based on 18 reviews ## Pricing Value for money 4.8 (16) Free Trial [View pricing plan details](https://www.capterra.com/p/202776/Socialinsider/pricing/) Social Media Manager $99.00 Flat Rate,Per Month It includes: - 1 User - 6 Months of Posts History - Analytics for 20 Social Profiles - Live Support in Less Than 12 Hours - Social Media Benchmarks - Social Reports Agency $199.00 Flat Rate,Per Month It includes: - 12 Months of Posts History - 5 Users - Analytics for 20 Social Profiles - Customisable Reports - Live Support in Less Than 6 Hours - Social Media Benchmarks - Social Reports Enterprise Contact Vendor for Pricing It includes: - Ads Analytics - Any Number of Social Profiles - As Much Posts History as You Need - Brand Reports - Custom Number of Users - Industry Benchmarks - Live Support in Less Than 3 Hours - Report White Labeling - Social Media Benchmarks - Social Media Campaigns - Tiktok Analytics Value for money 4.8 (16) 4.8 Based on 16 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (18) 4.8 Based on 18 reviews ## User reviews Overall rating 4.9 Based on 18 reviews Filter by rating Counts reflect reviews available in this feed. 5(17) 4(0) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Cosmin F. Relationship Manager Used the software for: Less than 1 year ### "Socialinsider - we used for benchmarking and reporting" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2020 We are doing or periodic benchmarking reports and it works great after the initial setup which for us took a while because it was a large project Pros We liked the fact that we could add as many profiles as we needed (and they were a lot) Also, the team was very helpful answering all of our sometimes silly questions and they explained also the functionality that was not that obvious - like the creation of brands And the brands reporting - very useful Cons Nothing comes to mind- maybe some other exporting options Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director Used the software for: 3-5 years ### "A great tool for optimized client reporting!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2020 Before using Socialinsider, we were not able to have a platform allowing us to have consolidated reporting for our clients and their competitors. With Socialinsider we are able to reduce the time spent on reporting allowing our Social Media Managers to spend more time on providing added value to our clients. Pros The best thing about Social Insider is regrouping all information and analytics allowing us to monitor the performances of the campaign in one tool. Cons We would love to see Pinterest reporting added to the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Web analyst Used the software for: 1-3 years ### "Decent tool but bad choice" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 June 24, 2022 I bought Socialinsider by a lifetime deal, so maybe I shouldn't complain, but to be honest - if I had to use it for work, I'd choose Sotrender or anything else. It leaves you with a thought that you're not closer to understand what's happening with your social media channels. Pros It shows info about social media profiles - yours and your competition. Cons It's messy, its metrics are not clear, you can't configure dashboards. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. George E. CTO Used the software for: Less than 1 year ### "Great tool for analytics" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2020 Using Socialinsider, I’ve achieved my goal and I was able to increase my Facebook and Instagram online community. Pros I saved a lot of time because before using this tool, I had to look at each profile every day, and this became hard. With their reports being sent directly to my inbox, I could focus my attention more on what I should post. Cons Because of the time-zole, sometimes when I have questions and I need to talk to someone on the support, I have to wait, but it’s ok Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andreea U. Copywriter Used the software for: Less than 1 year ### "Great tool for detailed insights into social media" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 1, 2022 Time-saving social media analytics tool that offers valuable data about my brand's performance and my competitors. Pros The tool is very easy to use and the automated reports are a lifesaver. Also, I received exceptional customer support through chat that not only answered my questions but also gave me additional guidance to help me develop my strategies more effectively. Cons There are no downsides to using Socialinsider. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Georgeta D. Director Finance Used the software for: 1-3 years ### "Awesome team, i like this app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2020 Socialinsider is a great app for creating reports and reporting to your clients about their activity and benchmarking with the competition Pros I'd say the automated reports were the thing where Socialinsider helped us the most After a time setting the profiles up, the team was up and going and we got the value for money in no time. Their customer care team was really helpful and they did an onboarding meeting with the whole team to get us all up and running - this was really helpful! Cons The ppt reports have image charts, i’d love it if they were native so they'd be editable Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andra Mihaela C. Senior Marketing Manager Used the software for: Less than 1 year ### "Great app, great customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2020 I would recommend Socialinsider, and I did, to other friends in agencies because it’s a very useful tool. It saves a lot of time at the end of the month when you have to send out the client reports. Also, much easier with the automatic reports Pros Liked the fact that we exported a huge amount of reports with very little work. Also, we had some history posts requirements to get really old posts and they helped us fill those data gaps. By the evening they did the magic and the data was there with no additional costs. The app itself is very straightforward - after the setup, you just go, click download the reports (or setup automated reports) and you're done Cons In my opinion, parts of the reports go into too much detail and do not need that. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Content Writer Used the software for: 1-3 years ### "Socialinsider Analytics Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2022 My experience with Socialinsider is great. Their team is friendly, responsive, and open to suggestions. Pros Socialinsider is super easy to use and shows all the data I need to know not only about the brands I manage, but also about the competitors. Cons The tool works perfectly and there are no downsides. Highly recommend! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Leonard B. Musical Artist Used the software for: Less than 1 year ### "Great product and great customer service to back it up." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2020 It's really helping me get a solid grasp on what's working for me. I'm focused pretty much entirely on Instagram right now and it's given me some killer insights to basic things like timing and tagging that aren't apparent at all from the in-app analytics. It's a pleasure to use. Pros It was really easy to get setup and get straight to useful information that I could work with. For the times I had any confusion, the customer support chat went above and beyond to not only answer my question but also provide useful information allowing me to make better decisions regarding how I formed my strategies. Cons In regards to Instagram setup... certain aspects were a little confusing at first though this turned out to be more of a limitation of the service integration than anything. If you've got a Facebook account though, you shouldn't have an issue. If you don't you, can still get a ton of useful information out of the service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer International Business Member Used the software for: Less than 1 year ### "Socialinsider is a great tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 5, 2020 I've been with socialinsider from their launch. They've been constantly developing and improving the tool. Their team is very nice and responsive to suggestions. Keep it up, guys! Pros Socialinsider has a good looking UI that features all the important metrics one would want to analyze his own social metrics or his competitors. It really does save a lot of time and offers a bigger, clearer picture. Cons At first, I wanted a Youtube and LinkedIn integration, which they didn't have. But now they have introduced it as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/202776/Socialinsider/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.