# Page 2 | Rev Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Rev the right Electronic Discovery solution for you? Explore 51 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/202797/Rev/reviews

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Rev

4.6 (51)

[View alternatives](https://www.capterra.com/p/202797/Rev/alternatives/)

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Last updated April 21st, 2026

# Page 2 - Reviews of Rev

## Showing most helpful reviews

Showing 26-50 of 51 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ML

MICHAEL L.  
Associate Attorney  
Law Practice  
Used the software for: 2+ years

### "Great product"

November 17, 2020

5.0

GREAT experience. I was using Dragon before and Rev is hands down the better product.

Pros

Easy to use, little to no errors. Product is returned, ready to go in VERY little time.

Cons

Wish, after it was saved, that I could go back and continue dictating in the same file. Not sure I can do that...

Switched from

[Dragon Professional Individual](https://www.capterra.com/p/251641/Dragon-Professional-Individual/)

Dragon made too many errors.

Review Source

VR

Verified Reviewer  
Marketing Manager, Law Schools and Large Law  
Computer Software  
Used the software for: 2+ years

### "My go to provider for captions or transcription"

August 26, 2021

5.0

Great experience. I've recommended them to several other colleagues for their projects.

Pros

They are fast and easy to use. While their turn around time is stated at 24 hours, they frequently exceed that SLA. I've never had an issue with editorial issues either. My industry has a lot of specific jargon with difficult spellings. I always upload scripts and the captions always come back perfect.

Cons

This is minor, but some of the UX could be improved when it comes to adding support files etc. I also with there was direct connection to my vimeo channel or other video hosts.

Review Source

KH

Korey H.  
Broadcast Relations Coordinator  
Broadcast Media  
Used the software for: 1-2 years

### "Always pleased with their work"

November 17, 2020

5.0

Pros

Rev is an accurate, fast, sleek transcription software. And if I'm not pleased with a transcriptionists work, I just make that known and that transcriptionist no longer gets jobs from our organization. Their caption services are also great and make captioning videos so easy as I can edit the captions in Rev, export the file, and upload it right into the video platform that I'm using.

Cons

I've been very happy with Rev's performance for the price that they charge.

Reason for choosing Rev

Their accuracy, speed, and price for services. They go above and beyond.

Review Source

RS

Rocco S.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Best transcription service on the web!"

November 17, 2020

5.0

Excellent

Pros

I like that I can use a human to do the transcription or automation. The turnaround time for a transcribed file is really fast!

Cons

I wish they had a feature where I could record an audio file right to them instead of having to upload a file or share a link.

Review Source

MY

Mark Y.  
Senior Product Manager  
Professional Training & Coaching  
Used the software for: 1-2 years

### "After an extensive evaluation we selected the best!"

November 17, 2020

5.0

Our overall experience with REV is EXTREMELY positive. Prior to REV I was receiving emails daily expressing concern over the accuracy of our transcription capabilities. Since implementing REV I have not received a single inquiry.

Pros

Accuracy, ability to add custom words to the dictionary, proposed multi-lingual capabilities.

Cons

We will need multi-language support to also support disfluencies and filler words.

Reason for choosing Rev

Primarily accuracy and speed.

Review Source

ND

Nick D.  
Director, Digital Content  
Entertainment  
Used the software for: 2+ years

### "Reliable and Trustworthy"

November 17, 2020

5.0

Very good. We’ve used Rev forever it seems like. Very happy with the product and experience

Pros

The quality of the captions are very good. Turnaround time is exceptional as well.

Cons

Would like the opportunity to have a critical ASAP caption request for guaranteed 10-15 min delivery

Review Source

JL

Joseph L.  
Academic Media Specialist  
Education Management  
Used the software for: 1-2 years

### "Great Customer Service."

November 17, 2020

5.0

We have been able to accommodate all of our hearing-impaired students with minimal delay.

Pros

Rev.com provides prompt captioning services. In many cases, they have completed out captioning projects in less time than advertised.

Cons

Panopto captions are not named as they are set up in the Panopto. A Panopto recording being captured is only identified by a very cryptic number.

Review Source

CM

Courtney M.  
Programming  
Broadcast Media  
Used the software for: 2+ years

### "Rev captioning review"

November 17, 2020

4.0

Pretty consistent week to week, would recommend

Pros

Straight forward and easy to submit material to be captioned. Pretty consistent turnaround.

Cons

Very ineffective and slow customer service when needed

Review Source

TS

Thomas S.  
Psychologist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Excellent Quality"

November 17, 2020

5.0

Excelent

Pros

This company offers excellent speed and accuracy in dictation. They offer a lot of flexibility, as well. If need be, the customer can pay extra for rush service. The quality controls are excellent and effective.

Cons

You get what you pay for: this company offers a great service, but they are not inexpensive.

Review Source

BD

Bobbie D.  
VP of New Media  
Publishing  
Used the software for: 2+ years

### "Rev Benefits to Online Media"

November 17, 2020

4.0

I am pleased with my overall experience. Working in online media as well as publishing, it's helpful to have such quick turn around to be able to give our writers transcripts as quickly as possible for a reasonable price.

Pros

The ease of use and the speed at which we receive our transcriptions.

Cons

I wish the formatting was a little better. Speakers in columns make it hard to cut and paste.

Reason for choosing Rev

otter, temi, trent, descript, castingwords

Review Source

ME

Marawan E.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "My review"

November 17, 2020

5.0

Excellent

Pros

It's very intuitive. I like how easy it is to use.

Cons

It is cost prohibitive for long form dictation.

Review Source

MM

Margurite M.  
Office manager  
Accounting  
Used the software for: 6-12 months

### "Awesome for Year End Meetings"

November 19, 2020

4.0

Pros

Rev is really fast, we always get back our work same day. It is so easy to use and you can train it by rating the transcripts you get back. It has saved us so much time and we believe $. Will analyze at the end of the year. We have been very happy with this software.

Cons

We have received a few transcripts with errors but not many.

Review Source

VR

Verified Reviewer  
Pharmacist  
Pharmaceuticals  
Used the software for: 6-12 months

### "Rev - great transcription and foreign subtitles services"

April 30, 2021

4.0

Let Rev take care of your transcription and writing the subtitles for you, especially the foreign subtitles.

Pros

Quick work delivered with good quality of work by Rev for transcription and foreign subtitles services. The costing also is very attractive.

Cons

A greater variety of foreign languages should be introduced to the foreign subtitles services.

Review Source

EB

Erica B.  
Communications Project and Office Manager  
Religious Institutions  
Used the software for: 2+ years

### "Great software for closed captioning and transcriptions!"

November 17, 2020

5.0

Pros

Being able to search and edit/replace words is very helpful for me. Our church follows a specific style guide and references their capitalization of religious words and this allows me to quickly and easily edit the words to be using the capitalization rules we follow.

Cons

Sometimes there are some discrepancies, but for the most part it has been really great.

Review Source

JB

Jackielyn B.  
Procurement Officer  
Information Technology and Services  
Used the software for: 6-12 months

### "Part time online job"

July 16, 2021

5.0

I love using it since it is definetely a user friendly and easy to use and understand

Pros

I like that it provides the automatic setting of doing the transcription

Cons

Not much but just it should have been available also on mobile

Review Source

VR

Verified Reviewer  
Co Founder, Head of Marketing  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Very good and fast - can struggle on technical "uncommon" words"

October 14, 2020

5.0

Overall experience is that it saves time and money, unless you are one of the world's fastest typists and underpaid -- you can't beat it.

Pros

This is a great tool for the content marketer. You can take audio in the form of podcasts or youtube videos and in minutes have a fully transcribed copy.

Cons

Our field has a lot of technical words that are not very common, it struggles with these, also with any brand-specific words. It would be nice if some AI component could be taught how to transcribe particular words. For example, you say a word 3 times and write what the word is. Then anytime it hears that word it can transcribe it -- it's tedious to correct the same words over and over again.

Review Source

HG

Hope G.  
MD  
Information Technology and Services  
Used the software for: Less than 6 months

### "Rev Review"

February 11, 2021

5.0

Quite hard

Pros

I love Rev because its a market place where someone may be looking for the services you offer and if your price is affordable,one can hire you I love it because its authentic,you get what you deserve,the buyer and seller are served right

Cons

I hate it when all over sudden Rev can closes for you your account not knowing the reason,yet you have your profile set,you are there waiting for gigs,you want to achieve something but Rev has closed the account. The fact that i was trying to sign up then look for captioning gigs only to be told that i am not eligible because of my country yet they say that anyone in the world can work in Rev

Review Source

CG

Chase G.  
Associate  
Accounting  
Used the software for: Less than 6 months

### "Rev Review"

November 18, 2020

4.0

Pros

I like the layout and ease of use. I think the price is fair and the quality is great most of the time.

Cons

The one thing I would say is to make the search slightly more intuitive, I don't know what is wrong but it is sometimes impossible to find files that I know are in there. I think the quality is better sometimes than others, depending on the person who transcribes. I wish it would be slightly more consistent.

Review Source

SH

Sarah H.  
Operations Manager  
Religious Institutions  
Used the software for: 1-2 years

### "Rev (Temi) is a great product if you don't mind editing a little"

November 17, 2020

3.0

Pros

I like the price and the quick turnaround time

Cons

The quality of the transcript isn't great so I find that I have to re-listen and edit

Review Source

VR

Verified Reviewer  
owner  
E-Learning  
Used the software for: Less than 6 months

### "Good service for when I don't have time to do it myself"

February 9, 2021

4.0

It's important to make my videos accessible and this tools helps affordably.

Pros

I don't mind DIY caption options, but Rev efficiently does the job when I don't have the time or energy.

Cons

I have not had any negative experience, nothing to report. It has worked well for me without any obstacles.

Review Source

ML

Manuel L.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "I love Rev to add captions to my videos"

September 28, 2021

5.0

So far so good with Rev. Love how easy it is to place an order, the quality of work, and the speed I get my videos sent back to me with captions. Definitely will be using Rev more in the future!

Pros

I love how quickly I get my videos back from Rev, almost always the same day!

Cons

So far there has been nothing that I dislike about Rev so far.

Review Source

RL

Richard L.  
CEO  
Events Services  
Used the software for: Less than 6 months

### "Rev it UP!"

May 25, 2021

5.0

I uploaded the video that I wanted Captioned. Boom, in less than two hours it was done. The ability to have "Burned" in caption so it can't be removed, awesome

Pros

the simple design of just upload and have it done for you is amazing. With more people on social media watching videos on mute at work this has become a necessity to have with all of your social media videos

Cons

There really aren't any cons that I can see. Other than the tweaks you can do to really make it personal are not in plain sight

Review Source

VR

Verified Reviewer  
Manager  
Food Production  
Used the software for: Less than 6 months

### "Not Bad"

January 13, 2023

4.0

Pros

This software is user friendly, I really like the interface. It does it's job pretty well

Cons

There's some editing of the closed captioning involved, it does make some errors.

Review Source

BH

Brendan H.  
IT/DB Manager  
Government Relations  
Used the software for: Less than 6 months

### "Excellent Product tp provide CC for Zoom meetings"

February 4, 2021

5.0

Easy and quick setup and the end-user was happy. Secretary really appreciate being able to use the transcription for documenting the meeting minutes.

Pros

It was set up and tested in less than 10 minutes. The person that requested CC was satisfied with the results.

Cons

No problems at all. It was able to do what was needed to meet accessibility requirements for Zoom meetings and webinars.

Review Source

EM

Emily M.  
Communications Manager  
Insurance  
Used the software for: Less than 6 months

### "Easy, Cost Effective Captioning"

June 10, 2021

5.0

We're excited to leverage more accessible translation and captioning options for our videos.

Pros

I love that we can pull videos in from Vimeo or Youtube - it makes it really easy to get the files uploaded to the system.

Cons

There are some slightly cheaper options out there, but the encryption and ease of Rev can't be beat!

Review Source

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