# Otter Pricing 2026 | Capterra

> Learn more about Otter pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/202799/Otter/pricing

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# Pricing for Otter

[4.4 (102)](https://www.capterra.com/p/202799/Otter/reviews/)

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## [Otter](https://www.capterra.com/p/202799/Otter/) has **1** pricing plan

-   Yes, has free trial
-   Yes, has free version

**Credit Card Required:** Not provided by vendor

**Discount:** Information not available

### Basic

$12.99

**Pricing Model:** Per Feature

**Payment Frequency:** Per Month

Basic plan includes:

Not available

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## What do others say about [Otter](https://www.capterra.com/p/202799/Otter/) pricing?

Pricing Rating

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Value For Money[4.3(102)](https://www.capterra.com/p/202799/Otter/reviews/)

Pros

Cons

[Read All 102 Reviews](https://www.capterra.com/p/202799/Otter/reviews/)

Read Full Reviews Below

Brad P.

CMO

Marketing and Advertising, 1-10 employees

Used the software for: 6-12 months

**

Overall Rating

3.0

**

Ease of Use

4.0

Customer Service

1.0

Features

3.0

Value for Money

2.0

Likelihood to Recommend

10%

1/10

Reviewer Source

Source: Capterra

May 28, 2025

"Solid Tool, But We Outgrew It"

**Overall:** We used Otter.ai for a long time and appreciated its reliable transcription and note-taking capabilities. It served us well for basic meeting capture, and we liked the ability to upload audio and use the mobile app for in-person recordings. That said, as our workflow became more complex, we needed a tool that didn’t just transcribe but also understood the context of conversations and helped us take action. We recently switched to Fathom, and the difference was immediate—full video recording on Google Meet, smarter summaries, and better action item tracking really leveled up our post-meeting process. Otter is a great starting point, especially for simple transcription needs. But if you’re looking for deeper insight and follow-through from your meetings, you may eventually find yourself looking for more.

**Pros:** •Mobile App for In-Person Recording – Being able to use the Otter app to capture live, in-person conversations on the go was incredibly convenient for meetings outside the office. (Note we are in a single consent state and are not required to inform the other party of the recording). •Audio Uploads – The option to upload pre-recorded audio for transcription was helpful, especially when we needed to process recordings after the fact. •Simple and Straightforward – The interface was easy to use, and it got the job done for basic transcription needs. That said, both the mobile recording and upload features had limitations, restricted durations, less context awareness, and occasional accuracy issues with action items or complex conversations.

**Cons:** •Limited Monthly Minutes – Having to track usage and stay within a set number of transcription minutes added unnecessary stress to our workflow. •Transcription Accuracy Was Hit or Miss – Even in clean audio environments, transcripts often topped out around 85% accuracy, requiring frequent edits. •Weak Action Item Detection – Otter rarely captured the real “next steps” or key takeaways from meetings, which meant we still had to manually review everything. •Shallow Context Understanding – It transcribed what was said, but lacked the ability to understand the why or how, which limited its usefulness for deeper meeting insights. •Limited Value for Complex Conversations – In meetings with layered topics or fast-paced discussion, Otter often lost the thread and produced generic summaries.

Mohamad A.

Team Leader

Higher Education, Self-employed

Used the software for: 2+ years

**

Overall Rating

5.0

**

Ease of Use

5.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

80%

8/10

Reviewer Source

Source: Capterra

April 5, 2025

"Otter Can Not Only Write Your Words. Yet explain them"

**Overall:** Otter excels at fast, accurate transcription. Perfect for meetings and interviews, provided the audio is clear. Some errors need manual correction.

**Pros:** Otter produces impressively accurate transcripts, especially for clear audio recordings. Using the search function saves me time. Fast processing is a significant benefit.

**Cons:** Because of accents and background noise, the system often makes mistakes and fails to recognize speech correctly "Speaker", thus impacting the accuracy. The editing tools are super basic, so fixing things is a pain. It can be pricey.

**Switched From:** [Dragon Professional Individual](https://www.capterra.com/p/251641/Dragon-Professional-Individual/)

**Reasons for Switching to Otter:** The prior dragon version lacked interactivity and accessibility; therefore, a cloud-based alternative was necessary.

[Read All 102 Reviews](https://www.capterra.com/p/202799/Otter/reviews/)

## How should I be thinking about software pricing?

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