# Page 2 | Otter Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Otter the right Transcription solution for you? Explore 100 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/202799/Otter/reviews --- Otter 4.4 (100) [View alternatives](https://www.capterra.com/p/202799/Otter/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Otter ## Showing most helpful reviews Showing 26-50 of 100 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LF Lori F. Parks and Recreation Director Government Administration Used the software for: 1-2 years ### "True time saver" March 14, 2025 4.0 Just renewed for another year. Saves me time on typing minutes and makes my job easier. Would recommend to others. Pros Transcribes meetings so I do not have to take minutes. Easy to use and upload recordings. Price is good as other products were more expensive Cons It often transcribes the wrong words. I did some research and had to purchase a better microphone. I realize that it will not get everything correct but some times it is really bad. Review Source MV Mariana V. Social Media Lead Marketing and Advertising Used the software for: Less than 6 months ### "Easy-to-use with calendar integrations" April 23, 2025 5.0 Overall good experience! I feel like it has improved so much and the calendar integrations are really useful. Pros Really easy to use. Calendar integrations are really useful Cons Sometimes transcriptions are not accurate if there are too many people in the meeting. Review Source ZE Zeynep E. Student Higher Education Used the software for: 6-12 months ### "Good for concurrent meetings and transcription" January 9, 2025 2.0 Pros While having an interview, it is good to record and transcribe the meeting concurrently. Cons I liked the Otter ai and tried to subscribe it but it was too expensive. Review Source ML Melanie L. Editor-in-Chief Publishing Used the software for: Less than 6 months ### "Great if your recordings are all clear with no background noise." December 15, 2024 3.0 It was inexpensive but required a lot of time double-checkin the transcriptions which was very frustrating. If you have audio that is clear and concise, it would work fine but if there's background noise or accents, it often wouldn't pick up correctly. Pros It was inexpensive and easy to use and integrate. Cons The transcriptions often come out very strange and inaccurate. Review Source RT Rebecca T. Admin. Asst. Religious Institutions Used the software for: 6-12 months ### "Good Experience but Needs WHOLE MEETING Recording Time" November 1, 2024 4.0 I had an overall good experience with this software. Pros It is user friendly and automatically starts recording after the meeting starts. Cons You only get 30 minutes of recoding time for the free version! Review Source BR Ben R. HR Manager Legal Services Used the software for: Less than 6 months ### "Integrates well" December 23, 2024 5.0 Pros Integrates well with MS products. Provides great summary reports. Cons Need to manually select which meetings to attend. Review Source VR Verified Reviewer Founder Accounting Used the software for: I used a free trial ### "Otter Experience" August 8, 2024 5.0 Pros You don't have to worry about taking notes during meetings. Cons The free subscription is very limited if you attend meetings regularly which is capped at 300 monthly transcription minutes; 30 minutes per conversation. Review Source CB Carrie B. Business Owner Entertainment Used the software for: Less than 6 months ### "Love Otter!" July 8, 2024 5.0 Pros I think this is such a game changing tool! I love that it creates to do lists and summaries. It makes organizing thoughts and meetings so much easier Cons Nothing! I think its excellent and one of my most helpful tools Review Source LE Liora E. Reporter Media Production Used the software for: 2+ years ### "A great companion for journalists " September 30, 2022 5.0 Otter is an amazing tool for journalists on a deadline. It allows you to navigate through a transcript relatively easily, play back excerpts, and make corrections to the transcript inside the interface. It’s not easy to organize conversations, however, and that’s a downside. Pros Otter cuts down the time it takes to navigate through interviews. It lets you record and transcribe conversations in real time and you can highlight phrases or sentences during the recording. That’s a fantastic feature for identifying phrases and quotes you may need later. The keyword search is also really helpful and you can pause the recording at any time and restart it. It’s a lifesaver for long, complicated meetings. Cons It’s not perfect. Otter has a hard time with accents and fragmented speech. You still have to review the excerpts you plan to use, because Otter routinely drops words or misunderstands technical phrases. Review Source MK Mark K. Manager Online Media Used the software for: 2+ years ### "Generally accurate transcription and easy to use service" August 20, 2021 4.0 Overall, I'm happy with Otter. It has sped up my work tenfold - instead of having to sight and transcribe interviews for an hour and a half I'm able to get it automatically transcribed in no time and then just spend 10-15 minutes cleaning it up. Excellent product - accuracy is good, speed is good and usability is excellent. Pros Otter is incredibly easy to use, where in 'live transcription' or recorded transcription. The transcription itself is generally accurate. There are mistakes (I'd be astounded if there weren't) but it gets the transcription generally correct and then it is a pretty easy process to skim through it and edit the text as appropriate (editing is an absolute breeze!) Cons The payment tiers are a little restrictive - you don't get much for free with the service. Review Source CJ Courtney J. Consultant Professional Training & Coaching Used the software for: 2+ years ### "Speak Your Piece and Let Otter Do the Heavy Lifting" October 20, 2023 5.0 Overall, Otter has been one of my favorite tools in my daily routine. The ease of use and ability to seamlessly go from my desktop, to phone and back without missing a beat is testament to the app. The speech recognition is amazing and transcription is the most accurate I've used. Pros It's ease of use and flexibility. I use it for everything. After being a writer for more than 30yrs, I had a stroke that left me struggling for a bit to write for long periods of time like I used to. When I found Otter a few years ago, it immediately allowed me to speak exactly what I wanted to say, and having it transcribed and ready to edit and share was incredible. I tell everyone I know about Otter. Cons Can't do a good search for older files, or much with video, on the lower tier plans. Reason for choosing Otter Better speech recognition and Transcription Review Source JD Julio D. CFO Analyst Accounting Used the software for: 6-12 months ### "Help for Video Calls without taking notes" January 5, 2024 4.0 Overall the experiences a great experience, I find that the software does what it has to do, which is transcribe the meetings know who is talking give summaries of the meetings in my opinion is the best feature I find that the free version which gives you about eight meetings month is low enough so that if you needed more you buy the plan. Pros I normally have about 10 to 15 meetings a week and before using order I actually had a notebook for each call, forgot most of the data that I had to write within the meeting but at the end I used Otter, and completely relied on the transcription software Cons I find that sometimes it does not transcribe words perfectly well, and when you go back, it's hard to actually know what the person was talking about. It has improved, though. Review Source VR Verified Reviewer Founder & CEO E-Learning Used the software for: 1-2 years ### "Great option for transcribing and easily keeping track of minutes of meeting" March 10, 2022 5.0 Pros It keeps track of all the minutes of meetings by transcribing them in real-time. One can easily search the word and go to the timestamp of the video rather than watching the whole video to search for something. Transcribing the meeting becomes really powerful as it saves time for a recap and filters out all the important information with the advanced search option. I like that one can directly record an audio for transcription without needing to connect to meeting app. Cons In my experience the quality of transcription I get in Otter varies a lot depending on the microphone or headset I am using. For some headsets, the transcription does not work as well when compared to others even though all my headsets are of good quality. The quality of transcription varies especially as different people in meetings can have different speaker volumes and accents. The upload time for pre-recorded zoom videos is too long in my experience, take about an hour for a 1 Gb file. Reason for choosing Otter To transcribe important meetings, referring to and searching particular information discussed within the meeting, to save my time. Review Source LO Luis O. Executive Assistant Financial Services Used the software for: 1-2 years ### "Otter: Easy to Use Middlemarket English Transcription" January 8, 2024 4.0 Otter is easy to use and would make a great edition to your corporate toolbelt. However, it's per user price and issues with certain speakers, mean that this might be your backup choice insofar as transcription. Pros Otter is easy to use and can even record directly from your microphone (thus getting around the rigamarole of inviting the AI assistant into specific meetings/dealing with outages. Cons Otter can only really transcribe English, and even then fast speakers, individuals with heavy accents, or irregular speech patterns (repeated use of 'uh' , 'ah' and other fillers, raising and lowering one's voice multiple times in a sentence, etc) seems to baffle it. Alternatives considered [Fireflies](https://www.capterra.com/p/197037/Fireflies/) Reason for choosing Otter We started by using Otter and Fireflies, but many of my teammates have since used Fathom and Airgram as their primary, relegating Otter to benchwarmer status. Review Source Zaiba S. Freelance Data Annotator Internet Used the software for: Less than 6 months ### "One of the Best Transcription Softwares" June 7, 2021 5.0 One of the best tools I have used so far. Otter has a restricted range of capabilities, but it excels at what it does. Otter will assist you in many ways and save you time if you're seeking for a simple approach to take notes during a business call or if you're an author wanting to publish a book. Pros 1.When I first used Otter I was amazed by its accuracy and the way it interpreted multiple sounds and speakers. 2. Export options are essential for transforming your podcast, video, or other content into a blog post or recycled content. 3.Price is reasonable, and even the cheapest subscription plan provides a significant amount of transcription time. 4. It takes relatively little time to upload and transcribe recordings. Cons 1\. Earlier the site would give 600 minutes of free transcription services every month which was helpful for beginners to get started, now that option is reduced to only 3 imports. 2. The main drawback is that while an individual can create a folder under their account, they cannot share it with other members of the group or with extra work email accounts. 3. The editor's quick keys are weird. Frequently, I discovered that a key did two things at once when I only wanted it to do one. Review Source Alexander H. Product Analyst Information Technology and Services Used the software for: 1-2 years ### "It's good..." July 7, 2023 4.0 It's transcription is really great. Search-ability is good, could be better. A full search for 'all my meetings with X person' or all meetings talking about X would be great.Export tools are lacking, but understandable. It's the kind of tool that can be a lifesaver. Pros It connects with your calendar (but only one) so you can just click your meeting and hit record. That's fantastic. It keeps all metadata present (who, what) so you can come back to it. Cons The bot kept joining meetings without me and it wasn't obvious how to stop this. Most abrasive on Teams meetings where everyone gets a notification that my robot has started the call. Then sends aggy emails about how nobody was in the meeting. Somewhat amusing, sometimes embarrassing when on client. Review Source BE Brian E. Owner/Operator Internet Used the software for: 2+ years ### "Just An Otter Speech-to-Text Tool" June 24, 2022 3.0 It was fundamentally okay, but that's the best it ever got. No real complaints but I have no complements to reccommend it, either. Pros It was easy enough to operate and accurate enough for your work to flow fairly smoothly. And it never needed a readjustment once your voice levels were set. Altogether a serviceable tool. Cons For some reason I found it difficult to find at times, and it was different in the way it processed your speech, then you had to copy and paste the text and the text might be on a different web page. Alternatives considered [SpeechTexter](https://www.capterra.com/p/164522/SpeechTexter/) Reason for choosing Otter The Windows tool was a little quirky to launch and wasn't as accurate as I needed it to be. The others I used laterally whikle decuding which to use permanently. I chose Lilyspeech. Switched from [Braina](https://www.capterra.com/p/145652/Braina/)[VoiceTyper](https://www.capterra.com/p/247790/VoiceTyper/) The Windows tool was a little quirky to launch and wasn't as accurate as I needed it to be. The others I used katerally whikle decuding which to use permanently. I chose Lilyspeech. Review Source VR Verified Reviewer Transcrriptionist Information Technology and Services Used the software for: 2+ years ### "Best Software for Transcription and Note Taking " July 27, 2022 5.0 Pros This software has a good user interface for both computer and mobile devices. Its playback option is a unique feature along with its capability of transcribing in real time. Cons It is a good software given the task it accomplishes yet some features like the upload time of video files could be upgraded at a more convenient position. Review Source Henning S. Managing Partner Staffing and Recruiting Used the software for: 2+ years ### "Accurate Transcription of Selected Calls of 60+ Minutes" October 23, 2023 5.0 Accurate transcriptions are key for us. Pros The transcript is very accurate, rarely any need for a manual correction. Cons Offers way more features than we actually need and use. Review Source VR Verified Reviewer Student Religious Institutions Used the software for: 6-12 months ### "Great for the Classroom" July 28, 2021 5.0 Pros I am a second career student and can't remember things as well as I used to. I user Otter to record my classes and then listen to the parts I struggled to remember. It works out great, even if I am not sitting in the front row. Even when the transcription isn't before because of uncommon words, the audio is strong enough to allow me to override the text. Cons Sometimes it seems like the transcription can take a while. I synced my calendar, but it started picking up things I didn't want to record and became annoying, so I disconnected it. Review Source CW Caroline W. Ops Director Computer Software Used the software for: 6-12 months ### "Makes capturing meetings a breeze" January 21, 2024 5.0 Really impressed. Would never go back to regular note-taking. Pros Note-taking and detail is critical in my line of work, and Otter helps me and my team accurately collect and capture information. It's made life so much easier. Cons Sometimes it's inaccurate – but that is easily resolved by playing back the recording and the timestamps feature solves any mistakes quickly. Review Source VR Verified Reviewer Consutant Information Technology and Services Used the software for: Less than 6 months ### "Amazing AI tool for meetings" October 10, 2023 5.0 Using Otter in zoom calls is great, its like being there but actually not. You can then with AI filter the transcription with is accurate. It provides a summary with screenshots and participants Pros \- Accurate transcription in real time, integrates with zoom- Super easy to use- Variety of features, including speaker identification, smart notes, and search and share- Affordable pricing plans Cons Accuracy can decrease for noisy recordings or for recordings with accents. Also limited language support. Otter currently only supports transcription for English, Spanish, French, German, and Japanese. Review Source Danielle N. Video Editor and Social Media Content Creator Design Used the software for: Less than 6 months ### "Awesome Transcription Tool" June 25, 2021 4.0 Overall I've been very impressed with Otter. I tested a few apps for transcribing my client's podcast and Otter did a much better job than the others. Pros I tested multiple apps on the same recording and the accuracy of Otter's auto-generated transcript was amazing - MUCH better than the others. The speaker had a British accent which is notoriously challenging for transcription tools. But Otter hardly had any problems with it. Otter also did not drop words when the podcast intro/outro music was playing, which was another problem I had with other apps. One more pleasant surprise was that Otter automatically ignored filler words. The editing workflow was pretty smooth for the relatively minor correcting I need to do. Cons One feature that I missed - and that the other transcription apps had - was global find and replace, which is a common feature in word processing tools. For instance, if a name has an unusual spelling and the speaker repeats it multiple times in the recording, I should be able to change all instances with the click of a button. You just tell the software what to look for and what to change it to. Another feature that someone looking for an all-in-one tool might miss is the ability to edit the recording itself. Review Source MR Meghan R. Marketing and Social Media Coordinator Real Estate Used the software for: 1-2 years ### "Perfect for college students & work meetings " September 9, 2021 4.0 Overall, I think it’s a super helpful tool for people who need notes and audio to remember important details during meetings, presentations or lectures. Pros I liked this software a lot as I utilized it a lot in college. I had to focus on writing notes fast otherwise the presentation slides would disappear as my professor was discussing the lecture. This allowed me to focus on writing notes while recording the lecture. Then go back and listen to the lecture if I didn’t get focus on what they were saying. Cons I didn’t like that I had to go back and check for errors in audio translation to text. Sometimes words would not make sense for the context, so I would need to go back and listen to the audio to figure out what words were actually said. Review Source VR Verified Reviewer Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "If you work for a remotely connected company, this is essential" November 18, 2022 4.0 This app is helpful in picking up keywords and finding the location in the zoom call where that keyword was discussed. But i think without the zoom recording alongside the transcripts, they are not much help for our needs. It would be interesting to see how this app's transcriptions compare with competitors like Fathom. Pros With so many zoom meetings, it's really helpful to be able to search transcripts to see who said what, or what the final word was on a discussion. Cons The AI transcription could be a lot better. The punctuation is off and maybe people talk too fast but it's rarely accurate. You have to do a lot of deciphering to determine what people we really saying, or listen along with the zoom recording. I don't know if all ai note taking apps are like this though. I also wish that it would capture everyone's name from the zoom meetings, for some reason only some names are captured and others are just listed as "Speaker 1" or "Speaker 2",etc. Review Source Similar Products Featured