# JumpStory Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is JumpStory the right Graphic Design solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/202844/JumpStory/reviews --- JumpStory 4.6 (15) [View alternatives](https://www.capterra.com/p/202844/JumpStory/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of JumpStory Ease of use 4.7 Customer Service 4.7 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alexandra N. CEO Marketing and Advertising Used the software for: I used a free trial ### "Great Selection of original content" September 3, 2020 4.0 I was looking for content for a promotional video for my art business (second business). We are now also considering using the vast amount of pictures for the content side of our agency. Pros Jumpstory offers a great selection of pictures that look natural. Also, their customer service is great. Cons I couldnt find a lot of videos on my specific topic (flashmobs), but that is ok. I used other search terms and found what I needed, respectively combined it with content from other platforms. Review Source Response from JumpStory September 21, 2020 Hey Alexandra, Thank you so much for your lovely review! We're so happy to hear that you enjoy JumpStory so much and we guarantee you we will keep improving. We are adding thousands of new videos everyday, many of which will fit very well in your projects! Best regards, Yishai Freilich - Head of Customer Experience at JumpStory. RB Ross B. Mr E-Learning Used the software for: 6-12 months ### "My First Paid Adventure" March 21, 2022 5.0 This is the first time I have paid for images. I used CC before. The deal was reasonable and so I decided to try. I am very satified. Pros I enjoy using this software. Great range and high quality Cons I don't know why I always have to log out when I come back to the software. It only takes a second to log out and log back in. Alternatives considered [Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/) Reason for choosing JumpStory Adobe is over priced and all Adobe products take way too much time to master before deployment Review Source AB Andrea B. CEO Management Consulting Used the software for: 1-2 years ### "Good product" October 22, 2021 4.0 Pros The quality of the pictures is pretty okay. Cons Most of the images are of the same kind (for some areas of interest) Review Source eL ettore L. manager Events Services Used the software for: 2+ years ### "A good tool for stock photos and vector images " January 15, 2023 4.0 I often use it to find short free video files useful for my work to publish on stories after an edit Pros I have been using Jumpstory for 2 years and I find it good to search within its archive for millions of photos to download for free.I find it very useful for finding vector images and graphic elements useful for creating some logos dedicated to Instagram and Facebook pages.Good for finding photos to attach in blog articles I write. The quality of photos and videos is fine for my uses Cons I don't really like the internal artificial intelligence that often doesn't find exactly what I'm looking for, it should definitely be improved.I would like to have more videos even if they are quite numerous Review Source VR Verified Reviewer Director Computer & Network Security Used the software for: Less than 6 months ### "More unique and authentic-looking stock images" March 9, 2022 5.0 Jumpstory's exclusive category has really good quality images and short videos. However, the collection is really limited. Pros Jumpstory has more unique and authentic-looking stock images. The online background remover is another addon to me. Cons Some of the images are very similar or may be duplicated in the search. Review Source LA Louise A. Administration Leisure, Travel & Tourism Used the software for: 1-2 years ### "great resource for our needs" March 22, 2022 4.0 very good Pros there are a lot of images to choose from Cons it is not always that i can find exactly what I need Reason for choosing JumpStory The price and the user friendliness Review Source LB Logan B. Digital Marketer Marketing and Advertising Used the software for: 6-12 months ### "If it seems to good to be true..." September 23, 2020 5.0 I used to spend hours locating images and then exporting them to resize or remove backgound. Being able to grab a 'ready to go' image regardless of the image requirement is a game changer in terms of my time. Pros This is absolutely not the case with JumpStory. Great design and features, intuitive access. Has saved me hours of work tracking down authority to use images. Also the personal assistant feature is excellent if you are struggling to locate a relevant image it will look for you. Cons It has a quirk that when you go back to the search page that's book marked, it takes you back to the log in screen even if you are already logged in. You then have to navigate to the search page. Review Source Joe P. Managing Director Human Resources Used the software for: 2+ years ### "Leap, don’t jump" August 26, 2021 5.0 Excellent Pros Good options. Plenty of photos. Easy to use. Cons Nothing really. Haven’t found anything to dislike. Review Source SW Stephen W. Owner Entertainment Used the software for: Less than 6 months ### "New Concept, New Tools!" August 21, 2020 5.0 I already subscribe to multiple stock art services and like them all for different reasons. I didn't think JumpStory would have anything new to offer, but I was wrong - really unique images, high quality, and additional features like video and music (still in the works) that make this a valuable addition to my tool kit! Pros I'm getting a lot of use out of the AI tool which removes backgrounds from photos. Really handy - and of course, I'm finding a lot of great and unique images on JumpStory. Cons I've got no dislikes and am looking forward to new, scheduled features. Review Source Response from JumpStory September 21, 2020 Hey Stephen, Thank you so much for your lovely review! We're so happy to hear that you enjoy JumpStory so much and we guarantee you we will keep improving. Best regards, Yishai Freilich - Head of Customer Experience at JumpStory. Artur P. Assistant to CBDO Information Technology and Services Used the software for: Less than 6 months ### "Jumpstory is a useful tool" September 24, 2020 4.0 I'm satisifed with JS service. We publish 2 articles in our blog weekly, so I use JumpStory every time to find relevant pictures. Pros What I like most is that, in my opinion, images from JumpStory look unique and not like 100%-free-stock-photo. One more feature i find useful is image resize before download. Cons Sometimes it shows realy irrelevant pictures on request. Foe example, it shows garden tools when I look for "software tools" image. Review Source AR Andrea R. manager Writing and Editing Used the software for: 6-12 months ### "Good Tool for Photos and Video" July 28, 2021 4.0 I use for my website and blog. Pros I use Jumpstory from 8 months and i like very much the big database of Video and Photos, very easy the download, you can choice also the size. The price is ok, and also the quality of photos, free copyright. Cons About videos here not so many of good quality expecially about travels section, i hope will be more complete in future. Also the editing area is very good. Review Source AF Abraham F. CEO & Co-Founder Luxury Goods & Jewelry Used the software for: 1-2 years ### "The whole package" September 6, 2021 5.0 Pros The beautiful images, they went straight into my website. Editing was not necessary. Cons The search can definitely be improved, sometimes it took quite a while to find the right images, but when I finally did, it was perfect! Review Source MB Miha B. CMO Alternative Medicine Used the software for: Less than 6 months ### "Jump to great Pics" September 23, 2020 5.0 Easy to use, the search algorythm is spot on (little off topic for few pics), pics are great quality and diverse. Everything you need as a professional marketing or media company, large or small business, or individual for posting on social media, for flyers, brochures and other marketing material! Great, recommend, 5 star! Pros Easy to use, the search algorythm is spot on, simple registration. Cons More diverse media for some topics (more different sources). This will be expanded for sure in the near future! Reason for choosing JumpStory Jumpstory is simpler to use. Review Source VR Verified Reviewer Paid Search Manager Computer Software Used the software for: Less than 6 months ### "Great Stock Images That Are Easy To Search At A Fair Price." October 7, 2020 5.0 Great. There are tons of little extras that nobody else is doing or doing as well. I like the knockout backgrounds feature and the way they feature images that are emotive. Pros Good images and lots of them. There's a pretty solid image search too so you can get to them. Cons Zero complaints so far. I have had zero issues. The UI is not mind-blowing if I had to nitpick Review Source CC Caroline C. Director Internet Used the software for: Less than 6 months ### "Great visuals" September 24, 2020 5.0 Great resource! Pros Jumpstory has a great visual library and wide selection depending on mood and type of imagery Cons We have encountered some technical issue in downloading images, but this is a rare occurrence Reason for choosing JumpStory Special lifetime deal Review Source Similar Products Featured