# Page 4 | Adobe Analytics Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Adobe Analytics the right Data Analysis solution for you? Explore 236 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/202871/Adobe-Analytics/reviews

---

Adobe Analytics

4.5 (236)

[View alternatives](https://www.capterra.com/p/202871/Adobe-Analytics/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 4 - Reviews of Adobe Analytics

## Showing most helpful reviews

Showing 76-100 of 236 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ouattara B.  
Technician Telecom  
Telecommunications  
Used the software for: I used a free trial

### "Excellent tool to analyze your performance on the web"

November 17, 2022

4.0

The Adobe Analytics platform has been incredibly useful in helping me grow my business. The insights it provides have allowed me to make better decisions that have positively impacted my bottom line. What I appreciate most is how easy the platform is to use; all the information I need is just a few clicks away and conveniently located in my email inbox

Pros

If you're looking for a Google Analytics alternative, I invite you to try Adobe Analytics. I tried it out and it's great! Small businesses can benefit a lot from using Adobe Analytics to track their online marketing efforts and improve their ROI. There are so many options and features that you can use to keep tabs on your audience. Plus, the integrations and easy-to-use interface make it even better

Cons

Mainly for small businesses. You will need an Adobe account to use it

Review Source

VR

Verified Reviewer  
SEO Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "An enterprise analytics suite that is one of the best"

October 29, 2021

4.0

Adobe Analytics allows us to track our website in all respects - traffic, conversions, etc. This then helps us optimize to improve user experience which will hopefully ultimately result in revenue growth.

Pros

Adobe Analytics is stocked with features that cover nearly every area of analytics. Custom conversion and traffic variables (eVars and props) let you tailor the suite for your needs.Adobe Analytics is stocked with features that cover nearly every area of analytics. Custom conversion and traffic variables (eVars and props) let you tailor the suite for your needs.

Cons

The learning curve for Adobe Analytics is quite steep (much steeper than Google Analytics). It is also a painfully slow platform, especially when compared to Google.

Review Source

VR

Verified Reviewer  
  
  
Used the software for: 6-12 months

### "Dynamic Tag Manger"

September 29, 2016

3.0

Our company used the DTM for implementation. The developers were able to integrate the tags into their app fairly quickly by just inserting them in the header and footer of each page. Having an experienced group to do the real tagging and make consistent was great and low impact for development team. Other teams that did not use the DTM, have had much longer cycles of rolling it out and trying to make tags consistent to roll up the data across the org

Pros

DTM quick for dev team and don't have to have much knowledge---ensures consistency of tags by having a specific team tagging

Cons

If you have more than one header or footer on a page it can cause issues, even tho the browser handle the bad html. Have had the DTM insert the data first in the prod env instead of non-prod and crashed the site Not using DTM, I've heard it isn't that easy to use, but maybe that was just our implementation.

Review Source

VR

Verified Reviewer  
Media Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "Adobe Analytics Review for Marketing Agency"

April 18, 2020

5.0

Pros

Adobe Analytics Suite provides advanced analytics capabilities for our digital media campaigns, specific to Paid Search, Digital Display/Video and Paid Social Media. Reporting is very clear and accurate.

Cons

It took a bit of time setting up for all of our campaigns, and we did run into some complications with all data not pulling through but was able to fix.

Switched from

[Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)

This was lead by the agency as well as the client as a desire to migrate to Adobe. While we are relatively new with the implementation, so far results have been great.

Review Source

SP

Sandeep P.  
Founder  
Education Management  
Used the software for: 1-2 years

### "Adobe Analytics Review"

January 13, 2020

5.0

Its a been a great experience and its easy for non technical people to onboard to this tool.

Pros

Adobe Analytics is a powerful analytics tool - providing immensely powerful segmentation, flow analysis and other features that are great to dive into

Cons

There is a steep learning curve in this application and that may need some time for the entire team to catch up and learn about.

Alternatives considered

[Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)

Reason for choosing Adobe Analytics

There were more control and customization possible

Review Source

Yhoselyn S.  
Jefe de Area Trade Marketing  
  
Used the software for: 6-12 months

### "Simple and friendly"

June 20, 2018

5.0

Pros

As a Marketing specialist, I am constantly testing platforms that help me analyze the behavior of the digital market. I can say that Adobe Analitycs has a friendly interface, the functions are well organized and I have the opportunity to perform tasks in a more organized and especially manage online campaigns efficiently

Cons

I use both Google Analitycs and Abobe Analitycs and both have fucnionado not found many negative things in this wonderful way to analyze our prosumers. However, I can mention that Adobe's support is not the most receptive or quick when it comes to answering questions or concerns regarding the platform. In forums and other user experiences we can find better quality of support and learning.

Review Source

AK

Anutte K.  
Web Analyst  
  
Used the software for: 1-2 years

### "A handy tool, but not self-sufficient"

July 29, 2018

4.0

Pros

To collect statistics on the operation of sites and their attendance, Adobe Analytics, I use in parallel with Google Analytics and only then I manage to get a complete picture on which to plan the development and promotion of my web projects. In general, the product allows me to study marketing activity and create tasks for our marketers. In addition, I work with a lot of projects, so for me it is extremely important that the paid version of Adobe Analytics has no restrictions on the amount of information processed and the number of requests sent.

Cons

At the beginning of my use of Adobe Analytics, it was difficult for me to understand the interface and to study all the icons and icons. So if you first encounter a program, you will have to work hard to master all the functionality.

Review Source

lT

luis T.  
freelancer  
Computer Software  
Used the software for: 6-12 months

### "Adobe Analytics es un tipo de software de atribución de marketing, que permite a las empresas de tod"

May 17, 2021

5.0

En el mercado en línea cada vez más complejo y competitivo de hoy en día, los anunciantes y las agencias en línea deben mejorar continuamente su comprensión del entorno de marketing en línea y el retorno de la inversión publicitaria. Si bien los anunciantes, las agencias y los anunciantes tienen herramientas independientes para ayudarlos a lograr estos objetivos, agregar manualmente datos de diferentes sistemas y procesos de datos puede dañar gravemente la efectividad de las campañas de marketing en línea, lo que lleva a una degradación del rendimiento. . La integración de adobe analytics resuelve este problema mediante el uso de este programa permite que se transfiera datos automáticamente a las funciones de análisis e informes.

Pros

es un producto de facil uso que nos ayuda a analizar con mucha prevision todos los ajustes de la implementacion de tecnologia futuras en nuestra industria tecnoogica-educativa.

Cons

Adobe Analytics incluye un elemento muy útil llamado Workspace, que es un autoservicio que genera y analiza datos basados ​​en flujos de clics dentro de nuestro sitio web. También integra una opción que se puede utilizar como detección de anomalías y nos ayuda a identificar y comprender cualquier actividad anormal dentro de nuestro sitio web.

Review Source

VR

Verified Reviewer  
Sr. Business Analyst, Web Content Management, IT  
Food Production  
Used the software for: 2+ years

### "Robust features for a price, overkill for small to medium companies"

January 9, 2018

4.0

Pros

We have had good success with Adobe's DTM tag management system and has helped our digital marketing and tracking initiatives. Having that integrated into the suite is helpful and makes reporting much easier.

Cons

Only the highest performing of our marketing sites really gain this benefit. Most of our smaller or non-marketing / ecomm. sites really have done fine with just having Google Analytics.

Review Source

Hardian N.  
Digital Marketing & Media Officer  
Food Production  
Used the software for: 1-2 years

### "The workspace are the key"

December 12, 2019

4.0

if it's not too slow (loading time, changing parameter, time frame, lead to load, not as fast as google analytics), i would use it daily.

Pros

\- the workspace for project are as fluid as you can be for reporting - can create custom variable metrics, more complex than google analytics imho

Cons

\- the basic report template is a bit abysmal - slow, very slow - compared to google analytics it is not very intuitive (compare time frame) if i can use google analytics i will use that first for reporting unless its very specific. - some of my custom report still uses flash

Review Source

Julio O.  
Sales Vicepresident  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Making analytics easy"

February 6, 2020

5.0

I really liked that I learned more about analyzing data with this, it was awesome how everything was so easy to comprehend

Pros

The best thing with Adobe is that they keep providing awesome products, this is one of those tier 1 products, easy to use and understand

Cons

The upgrades came very slowly, so sometimes the software was outdated, other than that I believe Adobe made a quality product

Review Source

nP

natalia P.  
Senior Frontend Develope  
Information Technology and Services  
Used the software for: 6-12 months

### " A software for real-time analysis and deep segmentation of web channels."

July 22, 2020

4.0

It enables handling of large volume of data and provides a comprehensive analysis of customer journey.

Pros

It is flexible for customization and its data is easy to export. It does not have any limitations on data filtering like Google Analytics does. It provides a good variety of dimensions, metrics and data analysis options. Its segmentation is intuitive that helps when breaking down data for a particular product.

Cons

Its online channel is slower as compared to its desktop application. Along with being dev dependent, its extensions building for launch is difficult. It learning curve is steep and pro-level skills are needed to get hands-on on it. It is expensive for smaller businesses and licensing is an issue.

Review Source

OS

Olga S.  
Senior Publisher Manager  
Computer Software  
Used the software for: 1-2 years

### "A lot of useful information for analysis"

December 1, 2018

5.0

Pros

After I read rave reviews, it is worth trying this program or not - I didn’t even think about it. The most useful functions, at least for me, are two - the statistics of repeated views and the ability to analyze the viewing of videos. Here this tool is much better than analogs. The ability to see the effectiveness of advertising is also high.

Cons

A spoon of tar, like any professional tool, is its complexity. Even I, an expert with experience, for a long time understood the settings. But when properly configured - did not regret.

Review Source

MS

Megha S.  
Software Developer  
Airlines/Aviation  
Used the software for: 2+ years

### "Best Analytics tool"

December 9, 2019

5.0

Our overall experience with Adobe Analytics has been good. We love their support which has helped us set it up.

Pros

We have been using Adobe Analytics for two years and it has been great. It can provide great insights on customer interactions with out website.

Cons

We dont have any issues with the software. We have learned a lot of new ways to track out customers from their support which is super helpful.

Review Source

Antonello B.  
cultivator  
Farming  
Used the software for: Less than 6 months

### "pay the cost to be the boss"

May 16, 2023

4.0

Pros

I've never had a problem but i only used the free version and i was satisfied

Cons

It can get extremely pricey and I've read it can cost thousands if you choose not to use the free version

Review Source

JG

Jayden G.  
Software Engineer  
Computer Software  
Used the software for: 6-12 months

### "Engineer’s Perspective"

December 28, 2022

5.0

Pros

The modern graphic details and choices to use

Cons

Not as easy to import data than into other programs

Review Source

VR

Verified Reviewer  
Investing Reporter  
Media Production  
Used the software for: Less than 6 months

### "Takes Some Getting Used To"

February 17, 2019

4.0

We use Adobe Analytics extensively at work to evaluate our site traffic. The data is very visual and makes it easy for us to discern what is working and what isn't.

Pros

There is a lot you can do with Adobe Analytics. The drag-and-drop features makes building specific screens easy and quick, once you know the metrics you're looking for. Being able to share screens with coworkers is great - dozens of people can benefit from one person's time and effort.

Cons

The hardest part of Adobe may be signing in. Many of my colleagues (myself included) have been thwarted by its sign-in page. Once you get past that, it takes a while to get a handle on the different metrics available and how to apply them to data. We've had multiple trainings at work but I'm still not sure I get it. But this may be more to do with the trainings we've been given or my own learning curve than the quality of the product. Also, you'll probably want a business analyst team at your back to set up the different metrics and import data for you.

Review Source

CJ

Chris J.  
Sales Manager  
Retail  
Used the software for: 2+ years

### "Adobe Analytics"

January 16, 2020

4.0

Keep up with real time monitoring and see how our website is performing and what our revenue looks like.

Pros

The ease of using using and viewing your analytics. Can easily customize your dashboard. Real time monitoring is amazing and very accurate.

Cons

You can't break down certain analytics on the way your site is performing. Did they customer come in from an organic search, ppc, etc.

Review Source

VR

Verified Reviewer  
Graphic Designer  
Financial Services  
Used the software for: 1-2 years

### "Great for Charts/Overall Metrics"

January 17, 2018

5.0

Pros

Adobe Analytics is pretty powerful software. It has a user-friendly interface and is great for web analytics KPIs including page views, bounce rates, etc. You can get substantial reports with the filter tabs, which allows you to filter several metrics, custom segments, events and detailed charts/graphs.

Cons

It is very different from other metric software so it takes getting used to the interface. After using for a few weeks, you should be able to get the hang of it!

Review Source

VR

Verified Reviewer  
SEO Manager  
Consumer Electronics  
Used the software for: 2+ years

### "Most Advanced Website Analutics Tool"

March 20, 2019

5.0

I love using the tool once it is set up, but setup is a massive undertaking. It is also very costly.

Pros

This tool has every feature you need to dial in traffic and sales analytics for enterprise businesses and high volume websites. It doesn’t limit data like Google.

Cons

You need a dedicated programmor(s) to make updates and build dashboards.

Review Source

SR

Stephen R.  
Senior web analytics configuration  
Insurance  
Used the software for: 2+ years

### "Best in class Analytics "

October 23, 2018

5.0

Build the team before the software. Very important is point, don't get caught out with this tool. It's power is phenomenal, however you need an army to get it running and continue to maintain. Recommended product

Pros

By far the best in class Analytics solutions for medium to large scale businesses. Integration available with other Adobe products : campaign, target and also a host of third parties. UI (workspace) is very easy to use and generates clear and workable reports.

Cons

Limited variables, however this has been addressed with recent levels of products available. Server calls.

Review Source

Lauren S.  
Online Marketing Executive - UGG, Hoka One One & Teva  
Apparel & Fashion  
Used the software for: 6-12 months

### "Adobe Analytics Review"

November 25, 2018

4.0

Very positive experience using the adobe analytics. I use it every day and find it easy to use and interesting!

Pros

Extremely easy to use especially if you have used analytics software before. Great for understanding the numbers of your site

Cons

That extra level of channel reporting would be very useful

Review Source

Kawsar H.  
Professional Research Assistant  
Education Management  
Used the software for: 2+ years

### "Useful Analytics software"

March 16, 2021

5.0

Overall good software. If some features can be improved it would be great.

Pros

It has a combination of many powerful features like Channel and marketing analytics and Predictive analytics. All of these features are very powerful.

Cons

Need to have an option so that real-time input method to report any issues found during operations.

Review Source

Darshan P.  
Designated Hitter  
Retail  
Used the software for: 6-12 months

### "Great with some limitation to enter the world of Data analysis"

December 21, 2018

4.0

Pros

1) The interface is very easy to understand. 2) The results of the data are appreciable acceptable 3) The reports are very efficient with graphics which makes it more easier for me as a new member for data analysis.

Cons

Include more learning experience for new members i understand that introduction tutorials are helpful at some point. But include some in depth training videos which can help later on while working on data analysis tools. Reports should have more understandable features it is sometimes hard to understand what features are available and the interface is very different among users.

Review Source

TS

Tyler S.  
Technical Account Manager  
Computer Software  
Used the software for: 6-12 months

### "Essential Insights for Online Campaigns"

August 24, 2021

5.0

Being able to help marketing teams track and report on their campaigns has not only helped simplify their jobs, but also helped me become more familiar with the life of a marketer.

Pros

The insights Adobe Analytics provides in regards to marketing campaigns are invaluable. From clicks to impressions, AA tracks it all.

Cons

Overall it's pretty easy to use, but there's definitely a learning curve if you're not in marketing like someone myself–you're not quite able to just jump in and get going.

Review Source

Similar Products

Featured